Captain D's review: Charged for two meals, but only received one.

From: Captain D's Online Ordering
Sent: Thursday, October 12, 2023 4:22 PM
To: Jan McCain
Subject: Captain D's Order Received
Logo
MOUNT JULIET
271 Mt. Juliet Road, Mt. Juliet, TN 37122
[protected]
Order # [protected]
(Note: You do not need this number to pickup)
Customer Name: Jan McCain
Customer Email: jan.[protected]@outlook.com
Customer Contact Number: [protected]
Payment Method: Credit Card Discover x-9672. Amount: $19.72
ORDER FOR PICKUP
Order ready at 4:33 PM, TODAY (THURSDAY, 10/12/2023)
Thanks for your order!
2 x 2 Piece Batter Dipped Fish Meal (2 x $7.99) = $15.98
1 x Classic
1 x Coleslaw
1 x Fried Okra
(2 x $0.99) = $1.98
3 x Cocktail
SUBTOTAL $17.96
TAX $1.76
TOTAL
$19.72
Thank you for ordering with us.
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For order issues, please contact MOUNT JULIET at [protected].
Order placed at 4:22 PM
I called the store when the person who picked up the order got home. One meal was completely missing. The person I spoke with said that they couldn't issue refunds and to call corporate (he gave me an invalid toll free number).