Carl's Jr.’s earns a 1.3-star rating from 534 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Management
asked manager for a band aid for my wife he told me they have none now you tell me they have no first aid kit in the store i believe it is the law you must have one.
Also we ordered the Calif burger it is always good except this time the cheese was not even melted i believe that Door Dash is more important than walk in customers which is a real shame
General manager
Two of your employees came to me crying saying they have been dealing with abusive behavior from a manager by the name of stacey. She slapped one of the girls and pushed and called names to another. Given that it is against labor laws for harassment it is also against the law to put your hands on a juvenile under 18. I intend to make a stink about this and...
Read full review of Carl's Jr.Milkshake/employee
One of your employees named Estefania not sure of the last name from the 2773 Patterson Rd Riverbank CA 95367 on Jan 20 at around 9 pm threw a milkshake at us because she claimed that we were laughing at her when we just wanted a milkshake and didn't even she worked there I don't know where she came up with the idea we wanted to cause problems went back and...
Read full review of Carl's Jr.Experience and mistreatment
I supposed to complain about this location which is in Paramount it's a company called Carl's Jr I just pretty much want to say that I was mistreated when I was trying to get a job here I was used as a joke I was like to believe that I was going to get hired on and apparently I wasn't and I want this place to be investigated by the health department I pretty much want the manager to be investigated the manager was really rude to me he's rude to other customers he was rude to me before I was even trying to get hired on in there I wasted gas I wasted some of my time trying to get a copy of my social security and my photo ID I had asked him if it was okay that I can pretty much work with the Wisconsin ID which is an out-of-state ID and he said for now he pretty much insulted me at the end of our discussion trying to get me to work for him he wasn't professional at all he was rude he pretty much made comments about my ID he made comments about my past experiences that I had in other jobs he asked me way too many questions he was very flirtatious he was not even professional at all when I asked him for my information back he threw a hissy fit and then proceeded to say that I'm never going to get hired anywhere else with the type of attitude that I have I pretty much felt that that was unnecessary for him to say that to me especially coming from a manager he told me during our conversations to not get my food handlers certificate through the official site which is ServSafe he told me to look somewhere else for a discount he pretty much questioned the fact if I did the application online which I did it like three times he doesn't even do his job he doesn't work gloves in the kitchen the entire restaurant is disgusting I think it should be pretty much investigated the location of that I'm complaining about is Carl's Jr 14555 lakewood blvd
Paramount Ca [protected]
[protected]
Oscar Manager
Buns missing
Ordered Guac Burger 1/3 . Got home to find NO BUNS! I don't eat Carls Jr often and this makes me think I am just in not going often.
5 piece hand breaded chicken tender
I purchased the 5 piece hand breaded chicken tenders last night. They were so small they didn't fill up the container as you can see from the picture below. They were barely 2 inches long and barely wider than my thumb. They were more like popcorn chicken than tenders. The first time I ordered they were small but I just that was a one time thing. However...
Breakfast sandwich
I have been eating Carl's jr sandwiches for years, but lately I stopped because of dry over cooked foul tasting breakfast sandwiches, like the egg and cheese biscuit. I think this has definitely had a negative affect on your business. After two months I thought things would be better, but I was wrong, my sandwich was had as a rock overcooked and sickening...
Read full review of Carl's Jr.Cold food
On 12-6-20 at about 1230 hours I went to Carl's Jr located on Ranch California Rd in Temecula. I ordered chicken stars kids meal. They didn't ask how many stars i wanted for my child, I assumed they would give us the six piece. I also ordered a Santa Fe Chicken Sandwich Combo for my wife with a Diet Coke. I ordered the BBQ chicken sandwich combo with a DR Pepper.
My daughter had a golf tournament across the street. I brought the food to her and the food was cold. The fries were cold and the sandwiches were luke warm. The food was in a paper bags and inside a plastic bag.
The lettuce on my sandwich was wilted and tasted horrible. I had to take off the lettuce because it tasted so bad. I spent almost 30 dollars on this meal and it was not worth it at all.
I would like a coupon for a sandwich and fries if possible, if not a refund would be good too.
[protected]@yahoo.com
Service
Arrived at drive up window and gentlemen did not have mask on had it under chin. I asked the other staff member to please remind him to put on is mask. He pull at the mask and said I do have it on. I then told him to put on mask he did the same thing and never put his mask on he was so rude.. I tried to explain that we had family member who contacted COVID and how serious it is to wear mask. He still didn't up his mask on. I asked for a refund. This was at 950 Abbott street in salinas ca.
Missing and incorrect food items and bullying of me the customer!!
Good Morning, Date of Incident: 11/25/2020 7:00 PM PST Carl's Junior (East Pasadena) Just because of error and missing food item... I simply wanted this store to correct my problems. But instead the entire (early) evening night crew choose to hassle and taunt me and no one was going to come to my defense. The five people who were on staff last night that...
Read full review of Carl's Jr.Angus burger
Angus Burger
Yesterday I saw the ad for the Angus beef Burger and went to buy the product and paid $9.57 cash. The burger happens to be two small pasties of beef (claimed to be Angus beef) with a slice of cheese and fatty slice of bacon.
Product was so inferior and costly against the display of the AD.
I would like general population to know about Carl's Junior fraudulent advertising and the price
Sincerely
Dr. George
Customer service.
On 9/19/20 I visited store # 1100508 ordered 2 1/3 bgr "no onion" with a md sprite. When I got home a realize that they put onions. I called - no answer kept calling until fallowing day with the same result. I drove there today 09/21/20 around 5:45pm receipt in hand requested my order to be re-done. The employee name alma. Wasted 30 minutes of my time told...
Read full review of Carl's Jr.Quality of food
Order ID# [protected] Went to Carl's Jr in Corona, CA. It's 5-6 mins away from my house. Spent $35.90 & only to realize when I got home the quality of this branches food was highly disappointing. Nothing more I hate than to be hungry just to be disappointed at the end. Not only a waste of time but my money! I ordered a Santa fe chicken sandwich & the...
Burgers inedible
I ordered a chicken club and a $6 burger.. The chicken was inedible and the $ 6 burger would of been ok except it was cold... The chicken was like rubber, thats sad.. Perhaps was not thawed properly??? We live.2 miles away.. Burger was already cold??? Location:6079 magnolia ave Riverside, ca. 92506 Order# 242264 Time: 7:00:55 p. M Total: $ 24.01 C/c used...
Read full review of Carl's Jr.Food / false advertising
After seeing your new Carls Jr commercial on TV for the A1 double cheeseburger and the California classic my family & I decided to eat there for dinner. We went through the drive through & were shocked when we pulled out what looked like burgers from a kids meal, not at all what you advertise on TV or your website. I have posted pics below. Your meal was a...
Monster burger
As seen on TV is not the case here. We saw the Monster Burger advertisement while watching the Dodger game. Those were beautiful juicy burgers. I bought two and after a few bite we tossed them in the garbage. Those were not mouth watering burgers. They were disgusting and the price was outrageous. All I could taste was grease and the burger was an ugly shade of gray brown. It definitely left a greasy bad after taste that didn't go away even after brushing my teeth. We are never going back and will continue going to to Five Guys for our burgers.
rude employee / horrible service!
I've been here to this location (CARLS JR Location: 1809 E Edinger Ave, Santa Ana, CA ) ever since 2005 when I moved here and I've never had bad experience until April 2, 2020. The young, short girl that works there Drive-Thru is very rude and disrespectful. I saw her badge name is Carmen. I asked her a question regarding the menu and she answered really...
Read full review of Carl's Jr.Moldy bread
I went through the drive-thru at 10:52 am on 3/9/2020. I needed to get my two girls food for lunch that I was dropping off to them for their lunch. I also got a spicy chicken sandwich and fried zucchini. I opened my sandwich taking two quick bites on my way to my kids school. I put my sandwich down and rushed my kids food inside the school to notice my top...
incredibly slow service
store ID LASCJR01 order # 407 I went to this restaurant to get a simple burger fries and drink as did as many as 8 people in front of me. There were at least 5 employees working in the store. The line would barely move, it easily took me 25 minutes to get to the front of the line with 8 people or less in front. I had to debate about leaving including after...
Read full review of Carl's Jr.my meal
Before I went to work I went and got food for my husband and I. Instead of my western bacon sandwich I received a famous star I was already at work when I opened it and noticed but I was starving and ate it anyway. But please maybe remind the employees to check to make sure the right stuff is in the bags and I will double check before I leave. Other then that all is great. Thank you
Carl's Jr. Reviews 0
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Overview of Carl's Jr. complaint handling
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Carl's Jr. Contacts
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Carl's Jr. phone numbers+1 (877) 799-7827+1 (877) 799-7827Click up if you have successfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number 2 2 users reported that they have successfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number Click down if you have unsuccessfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number 0 0 users reported that they have UNsuccessfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number
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Carl's Jr. emailsmediarelations@ckr.com100%Confidence score: 100%Supportaccessibility@carlsjr.com77%Confidence score: 77%
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Carl's Jr. address6700 Tower Circle, Suite 1000, Franklin, Tennessee, 37067, United States
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Carl's Jr. social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 31, 2024
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