Carl's Jr.
Reviews and Complaints

My complaint first begins with this site. They want way too much information. Drive thru's everywhere are famous for this. Just don't use them. Eat there that way your food is hot and you can throw the trash in there cans.

This is true with most drive thru's. We just stopped fast food period and guess what happened? I lost 27 lbs over a 6 month period. Now occasionally I eat fast food but stay away from the fries and soda's and I have maintained my weight loss. Fast food is poison anyway.

I absolutely love Carl's Jr, the food is great and so is the service until I came to this recent open Carl's Jr. in Carson, Ca on Del Amo st. Which I was happy about because it’s close to the University I attend. The woman in charge (wearing black with no hat) was rude, very disrespectful, and gave me the food incorrectly.

At the time when she was taking my order she ignored me and left before I completed the actual order leaving me talking to the register only. Therefore I repeated what I said two more consecutive times. She kept speaking in Spanish to the other employees around her and she still didn’t pay attention to what I was saying. Finally I purchase my two sandwiches.

When I receive my order and left and I saw what I order was wrong. I went back in right away and told her I wanted mayo on the big Carl like I told her. She responded with an attitude saying that I never mention that to her, when I did three different times. Did she listen to me as the consumer? No she didn’t and she didn‘t give my order how I wanted. This was very disappointing and I’m very unhappy about it.

I absolutely love Carl's Jr, the food is great and so is the service until I came to this recent open Carl's Jr. in Carson, Ca on Del Amo st. Which I was happy about because it’s close to the University I attend. The woman in charge (wearing black with no hat) was rude, very disrespectful, and gave me the food incorrectly.

At the time when she was taking my order she ignored me and left before I completed the actual order leaving me talking to the register only. Therefore I repeated what I said two more consecutive times. She kept speaking in Spanish to the other employees around her and she still didn’t pay attention to what I was saying. Finally I purchase my two sandwiches.

When I receive my order and left and I saw what I order was wrong. I went back in right away and told her I wanted mayo on the big Carl like I told her. She responded with an attitude saying that I never mention that to her, when I did three different times. Did she listen to me as the consumer? No she didn’t and she didn‘t give my order how I wanted. This was very disappointing and I’m very unhappy about it.

Am a customer that goes every time, why because before i did like going because the shift leader anayeli was not give good service instead she will be siting down on dine with husband every day restaurant dirty. Not helpful to his coworkers. Instead just sit down and talking ti husband . But there's another shift-leader and her name is deycenia but the first time a when i receive a amazing services that i started to go every day. I just what to said she really need a raise she always helpful to co works everyday smiles and therefor everyone's day happy. No matter if she gets bussing she always give a wonderful services

Carls Jr. 445, Mira Mesa San Diego California. Shift Leader Jorge Vargas steals money from the register, deletes orders from the screens, gives free food away, and takes money that customers leave behind on accident. He uses the money he steals from the company for himself. Justice needs to be served. Talks a lot of ### in spanish about his co workers even if they're right in front of him. Funny how his wife use to steal and got caught for it. Somebody set this guy straight..

Went to your store in Cavecreek and Bell Road in Phoenix, AZ today and order my favorite Western Baconcheeseburger and small zucchini. the service is good, but disappointed with my orders. Put too much barbecue sauce and the zucchini is not fresh, and my sandwich only had one piece of onion ring, supposed to be two pieces, I paid $ 6.10 with these order, if i will pay that much, it better be worth it. My name is Tess Miller and my address is 17636 N. 30th St. # 4 Phoenix, AZ 85032 and i thank you.

Anoche alrededor de las 9:49 pm me dirigi a comprar 1 chicken filette sandwich y 1 big carl despues que la cajera tomara mi orden observe que este senor llamado Javier que dise llamarse supervisor que lo que esta muy lejos de las espectativas de dar un buen servicio profecional. Bueno el punto es que senti que este senor me estaba observando como buscando el momento preciso para preguntarme algo y finalmente se dirigio hacia mi y me pregunto sin algun respeto alguno por su tono de voz y prepotencia y actitud burlona me hizo unas preguntas personales que no era de mi importancia ni de su importancia y yo trate de cortar la conversacion pero el insistio en seguir preguntando por la misma razon yo me moleste mucho y me siento ofendido por que soy un viejo cliente de este restaurante y nunca habia sido ofendido tanto en mi vida este hombre es un abusibo y pesimo prepotente no deberia estar trabajando en ese lugar si siguen empleando personal haci por seguro que vam a perder mucha clientela deja mucho que desear. siento que de esta manera ya no me dan deseos de ir a este restaurante de nuevo despues de las preguntas me fui a sentar y el siguio tirando indirectas con las empladas y con otros clientes que estaban en ese momento lo cual hizo que me sintiera mas molesto y me senti ofendido. espero hagan algo para solucionar este tipo de problemas. este es mi numero de refencia 117 store7083 order number 84. att un cliente ofendido.

i went to carl's jr. last week as i do regularly once a week. service is always good. i ordered 2 nacho tacos 1 big burger, 1 3pc. mini burritos, 1 reg. fry, order of guacamole, 1 chicken sandwich, i got home and there were no nacho tacos, no guacamole and no fry. i went back today and told them and they said when that happens i should of called them to tell them. i agree with them totally BUT>>>> it would of been nice if they would of answered their phone when i called them 3 times! [protected]. and to top it off they never give out a reciept to show what i ordered. anyway i will continue to go there because i enjoy carl's jr. s food. i want to know... as a customer are we supposed to take all out of the bag to check if all items are there i would like to be compensated, so how do i go about that? ladyelaineme@yahoo.com

this happened to me too..

i order a famous star burger combo

i paided it $7 and she gave me a penny back? ( combo was $4.59)

when i finally got my order, she gave me the burger only, no drink no fries. I asked her where is my soda, and she said there are no sodas.

Is it because I'm a kid, they make money off people like me?

Please call the guest relations number with your problem. The number is [protected]. Please tell them that you had posted your original comment on complaintsboard.com.

i agree.. i opened up my burger and it was ice cold...