CB Jewelry and Watches Cartier Cartier men’s watch

Cartier review: Cartier men’s watch

Ale Kraf of US

Nov 08, 2023 9:48 pm EST

Verified customer

Featured review

My spouse who recently purchased a Santos Dumont watch from Cartier got me a watch as well, the larger size, for a special occasion. While Cartier gladly accepted payment upfront, they were unable to procure the watch from another store in TX, turned out the whole US, and we were then told it had to be sourced from “overseas”. The watch arrived about 2 weeks later, apparently took 2 weeks to ship a watch to Houston; I was not notified that the watch had arrived, i found out when inquiring about the status. I was then told that the Cartier watch didnt have the right size wristband, weeks later was told they were unable to find one in the whole of Cartier’s universe. Mind you, i have an average-size men’s wrist. Kerry S, the sales person was not particularly helpful and seemed bored of the process; and escalated to Brian K, a manager in the store who had the customer service skills of a junior sales clerk at 7eleven. He was neither apologetic, nor appreciative, and demonstrated no willingness or effort to recover the service problems; 3 requests for good faith gesture of a compensation were simply ignored. Just before i decided whether to cancel the order i called the store one last time and requested Brian’s manager, ‘busy w/ a client’ to call me back. Never received a call. The sales people though thanked me for canceling the order. Abhorrent service and incompetence. Avoid Cartier Houston, and these 2 individuals.

0 comments

Add a comment

Cartier - Unauthorized billing 15

Resolved

Cartier - Strap broke 4 times and no service at all from Cartier! 1

Cartier - Watch repair

Cartier - juste un clou bracelet

Cartier - Stolen Ring

Cartier - Love bracelet engraving defect!

Cartier - cartier watch

Cartier - Two Love Bracelet

Cartier - Trouble with Love bracelet.

Cartier - extremely disappointed with my buy of trinity ring 3 gold

View all Cartier reviews and complaints

Cartier Contacts

Cartier phone numbers

800 0007 7775
800 0007 7775

Click up if you have successfully reached Cartier by calling 800 0007 7775 phone number 1 1 users reported that they have successfully reached Cartier by calling 800 0007 7775 phone number Click down if you have unsuccessfully reached Cartier by calling 800 0007 7775 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling 800 0007 7775 phone number

100%
Confidence score

International

1800 130 000
1800 130 000

Click up if you have successfully reached Cartier by calling 1800 130 000 phone number 1 1 users reported that they have successfully reached Cartier by calling 1800 130 000 phone number Click down if you have unsuccessfully reached Cartier by calling 1800 130 000 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling 1800 130 000 phone number

100%
Confidence score

Australia

1800 1651 0809
1800 1651 0809

Click up if you have successfully reached Cartier by calling 1800 1651 0809 phone number 1 1 users reported that they have successfully reached Cartier by calling 1800 1651 0809 phone number Click down if you have unsuccessfully reached Cartier by calling 1800 1651 0809 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling 1800 1651 0809 phone number

100%
Confidence score

Philippines

1800 011 333
1800 011 333

Click up if you have successfully reached Cartier by calling 1800 011 333 phone number 1 1 users reported that they have successfully reached Cartier by calling 1800 011 333 phone number Click down if you have unsuccessfully reached Cartier by calling 1800 011 333 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling 1800 011 333 phone number

100%
Confidence score

Thailand

+1 (800) 227-8437
+1 (800) 227-8437

Click up if you have successfully reached Cartier by calling +1 (800) 227-8437 phone number 0 0 users reported that they have successfully reached Cartier by calling +1 (800) 227-8437 phone number Click down if you have unsuccessfully reached Cartier by calling +1 (800) 227-8437 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +1 (800) 227-8437 phone number

Mexico

+41 445 809 090
+41 445 809 090

Click up if you have successfully reached Cartier by calling +41 445 809 090 phone number 1 1 users reported that they have successfully reached Cartier by calling +41 445 809 090 phone number Click down if you have unsuccessfully reached Cartier by calling +41 445 809 090 phone number 1 1 users reported that they have UNsuccessfully reached Cartier by calling +41 445 809 090 phone number

Switzerland

+1 (855) 888-8798
+1 (855) 888-8798

Click up if you have successfully reached Cartier by calling +1 (855) 888-8798 phone number 0 0 users reported that they have successfully reached Cartier by calling +1 (855) 888-8798 phone number Click down if you have unsuccessfully reached Cartier by calling +1 (855) 888-8798 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +1 (855) 888-8798 phone number

Canada

+44 203 147 4850
+44 203 147 4850

Click up if you have successfully reached Cartier by calling +44 203 147 4850 phone number 1 1 users reported that they have successfully reached Cartier by calling +44 203 147 4850 phone number Click down if you have unsuccessfully reached Cartier by calling +44 203 147 4850 phone number 1 1 users reported that they have UNsuccessfully reached Cartier by calling +44 203 147 4850 phone number

United Kingdom & Ireland

+64 800 880 197
+64 800 880 197

Click up if you have successfully reached Cartier by calling +64 800 880 197 phone number 1 1 users reported that they have successfully reached Cartier by calling +64 800 880 197 phone number Click down if you have unsuccessfully reached Cartier by calling +64 800 880 197 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +64 800 880 197 phone number

100%
Confidence score

New Zealand

+32 24 002 600
+32 24 002 600

Click up if you have successfully reached Cartier by calling +32 24 002 600 phone number 1 1 users reported that they have successfully reached Cartier by calling +32 24 002 600 phone number Click down if you have unsuccessfully reached Cartier by calling +32 24 002 600 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +32 24 002 600 phone number

100%
Confidence score

Belgium

+359 29 893 313
+359 29 893 313

Click up if you have successfully reached Cartier by calling +359 29 893 313 phone number 1 1 users reported that they have successfully reached Cartier by calling +359 29 893 313 phone number Click down if you have unsuccessfully reached Cartier by calling +359 29 893 313 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +359 29 893 313 phone number

100%
Confidence score

Bulgaria

+420 800 144 269
+420 800 144 269

Click up if you have successfully reached Cartier by calling +420 800 144 269 phone number 1 1 users reported that they have successfully reached Cartier by calling +420 800 144 269 phone number Click down if you have unsuccessfully reached Cartier by calling +420 800 144 269 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +420 800 144 269 phone number

100%
Confidence score

Czech Republic

+33 142 184 383
+33 142 184 383

Click up if you have successfully reached Cartier by calling +33 142 184 383 phone number 1 1 users reported that they have successfully reached Cartier by calling +33 142 184 383 phone number Click down if you have unsuccessfully reached Cartier by calling +33 142 184 383 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +33 142 184 383 phone number

100%
Confidence score

France

+49 895 598 4221
+49 895 598 4221

Click up if you have successfully reached Cartier by calling +49 895 598 4221 phone number 1 1 users reported that they have successfully reached Cartier by calling +49 895 598 4221 phone number Click down if you have unsuccessfully reached Cartier by calling +49 895 598 4221 phone number 1 1 users reported that they have UNsuccessfully reached Cartier by calling +49 895 598 4221 phone number

Germany

+39 23 026 548
+39 23 026 548

Click up if you have successfully reached Cartier by calling +39 23 026 548 phone number 1 1 users reported that they have successfully reached Cartier by calling +39 23 026 548 phone number Click down if you have unsuccessfully reached Cartier by calling +39 23 026 548 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +39 23 026 548 phone number

100%
Confidence score

Italy

+31 207 192 455
+31 207 192 455

Click up if you have successfully reached Cartier by calling +31 207 192 455 phone number 1 1 users reported that they have successfully reached Cartier by calling +31 207 192 455 phone number Click down if you have unsuccessfully reached Cartier by calling +31 207 192 455 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +31 207 192 455 phone number

100%
Confidence score

Netherlands

+48 800 121 5549
+48 800 121 5549

Click up if you have successfully reached Cartier by calling +48 800 121 5549 phone number 1 1 users reported that they have successfully reached Cartier by calling +48 800 121 5549 phone number Click down if you have unsuccessfully reached Cartier by calling +48 800 121 5549 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +48 800 121 5549 phone number

100%
Confidence score

Poland

+351 213 302 420
+351 213 302 420

Click up if you have successfully reached Cartier by calling +351 213 302 420 phone number 1 1 users reported that they have successfully reached Cartier by calling +351 213 302 420 phone number Click down if you have unsuccessfully reached Cartier by calling +351 213 302 420 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +351 213 302 420 phone number

100%
Confidence score

Portugal

+7 495 937 9025
+7 495 937 9025

Click up if you have successfully reached Cartier by calling +7 495 937 9025 phone number 1 1 users reported that they have successfully reached Cartier by calling +7 495 937 9025 phone number Click down if you have unsuccessfully reached Cartier by calling +7 495 937 9025 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +7 495 937 9025 phone number

100%
Confidence score

Russia

+34 900 505 403
+34 900 505 403

Click up if you have successfully reached Cartier by calling +34 900 505 403 phone number 1 1 users reported that they have successfully reached Cartier by calling +34 900 505 403 phone number Click down if you have unsuccessfully reached Cartier by calling +34 900 505 403 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +34 900 505 403 phone number

100%
Confidence score

Spain

+90 212 296 1317
+90 212 296 1317

Click up if you have successfully reached Cartier by calling +90 212 296 1317 phone number 1 1 users reported that they have successfully reached Cartier by calling +90 212 296 1317 phone number Click down if you have unsuccessfully reached Cartier by calling +90 212 296 1317 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +90 212 296 1317 phone number

100%
Confidence score

Turkey

+86 400 885 6618
+86 400 885 6618

Click up if you have successfully reached Cartier by calling +86 400 885 6618 phone number 1 1 users reported that they have successfully reached Cartier by calling +86 400 885 6618 phone number Click down if you have unsuccessfully reached Cartier by calling +86 400 885 6618 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +86 400 885 6618 phone number

100%
Confidence score

China

+852 81 055 008
+852 81 055 008

Click up if you have successfully reached Cartier by calling +852 81 055 008 phone number 1 1 users reported that they have successfully reached Cartier by calling +852 81 055 008 phone number Click down if you have unsuccessfully reached Cartier by calling +852 81 055 008 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +852 81 055 008 phone number

100%
Confidence score

Hong Kong

+81 120 301 757
+81 120 301 757

Click up if you have successfully reached Cartier by calling +81 120 301 757 phone number 1 1 users reported that they have successfully reached Cartier by calling +81 120 301 757 phone number Click down if you have unsuccessfully reached Cartier by calling +81 120 301 757 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +81 120 301 757 phone number

100%
Confidence score

Japan

+60 323 035 088
+60 323 035 088

Click up if you have successfully reached Cartier by calling +60 323 035 088 phone number 2 2 users reported that they have successfully reached Cartier by calling +60 323 035 088 phone number Click down if you have unsuccessfully reached Cartier by calling +60 323 035 088 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +60 323 035 088 phone number

100%
Confidence score

Malaysia

+65 67 320 181
+65 67 320 181

Click up if you have successfully reached Cartier by calling +65 67 320 181 phone number 3 3 users reported that they have successfully reached Cartier by calling +65 67 320 181 phone number Click down if you have unsuccessfully reached Cartier by calling +65 67 320 181 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +65 67 320 181 phone number

100%
Confidence score

Singapore

+27 116 662 800
+27 116 662 800

Click up if you have successfully reached Cartier by calling +27 116 662 800 phone number 1 1 users reported that they have successfully reached Cartier by calling +27 116 662 800 phone number Click down if you have unsuccessfully reached Cartier by calling +27 116 662 800 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +27 116 662 800 phone number

100%
Confidence score

South Africa

+82 15 667 277
+82 15 667 277

Click up if you have successfully reached Cartier by calling +82 15 667 277 phone number 1 1 users reported that they have successfully reached Cartier by calling +82 15 667 277 phone number Click down if you have unsuccessfully reached Cartier by calling +82 15 667 277 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +82 15 667 277 phone number

100%
Confidence score

South Korea

+886 800 373 888
+886 800 373 888

Click up if you have successfully reached Cartier by calling +886 800 373 888 phone number 1 1 users reported that they have successfully reached Cartier by calling +886 800 373 888 phone number Click down if you have unsuccessfully reached Cartier by calling +886 800 373 888 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +886 800 373 888 phone number

100%
Confidence score

Taiwan

+971 44 253 001
+971 44 253 001

Click up if you have successfully reached Cartier by calling +971 44 253 001 phone number 1 1 users reported that they have successfully reached Cartier by calling +971 44 253 001 phone number Click down if you have unsuccessfully reached Cartier by calling +971 44 253 001 phone number 3 3 users reported that they have UNsuccessfully reached Cartier by calling +971 44 253 001 phone number

UAE, Middle East & India

+84 12 065 286
+84 12 065 286

Click up if you have successfully reached Cartier by calling +84 12 065 286 phone number 1 1 users reported that they have successfully reached Cartier by calling +84 12 065 286 phone number Click down if you have unsuccessfully reached Cartier by calling +84 12 065 286 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +84 12 065 286 phone number

100%
Confidence score

Vietnam

+55 113 759 3240
+55 113 759 3240

Click up if you have successfully reached Cartier by calling +55 113 759 3240 phone number 1 1 users reported that they have successfully reached Cartier by calling +55 113 759 3240 phone number Click down if you have unsuccessfully reached Cartier by calling +55 113 759 3240 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +55 113 759 3240 phone number

100%
Confidence score

Brazil

+1 (800) 227-8437
+1 (800) 227-8437

Click up if you have successfully reached Cartier by calling +1 (800) 227-8437 phone number 0 0 users reported that they have successfully reached Cartier by calling +1 (800) 227-8437 phone number Click down if you have unsuccessfully reached Cartier by calling +1 (800) 227-8437 phone number 0 0 users reported that they have UNsuccessfully reached Cartier by calling +1 (800) 227-8437 phone number

Cartier Client Relations

More phone numbers

Cartier emails

contact.na@cartier.com

100%
Confidence score: 100%

Support

Cartier address

Rue André-De-Garrini 3, Meyrin, New York, 1217, Switzerland

Cartier social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 21, 2024
View all Cartier contacts