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CB Telecommunications Cell C Given 128GB instead of 256GB memory Iphone
Cell C

Cell C review: Given 128GB instead of 256GB memory Iphone

V
Author of the review
2:34 am EST
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The consultant gave me the a128GB iphone instead of a 256GB Iphone after i told her wat i wanted numerous times. I am now sitting with a phone i cannot use because of what the consultant thought. The printer was not working so they could not print the contract for me. She did not tell me that they did not have a 256GB she just gave me the 128GB phone, which she opened in store. The store manager is not willing to assist. I now have to pay a 3year contract for a phone i cannot use. I am desperately looking for management of Cell C to assist. I have been a loyal customer for many years

Claimed loss: 3 years of paying a contract where i cannot use the phone

Desired outcome: For the phone to be swopped for a 256GB phone as i have not used the 128GB phone

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Cell C response
Feb 18, 2025 3:14 pm EST
Cell C customer support contacts
Phone numbers

135

147

Address

The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, ZA

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Dear Vanessa,

Thank you for bringing this matter to our attention. We apologize for any inconvenience you have experienced. To assist you further, we kindly request that you email us at sm@cellc.co.za with the following information:

The store where you took the contract from.

Your Cell C number.

A contact number we can reach you on.

We will liaise with the store to resolve this issue as quickly as possible.

Thank you for your patience and understanding.

Best regards,
Cell C | NZ
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  1. Cell C Contacts

  2. Cell C phone numbers
    135
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    Customer Service
    147
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    Quick Info Line
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    Technical Support
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    Customer Service
    +27 84 145
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    6%
    Confidence score
    Contracts & Upgrades
    +27 841 234
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    Glocell
    +27 841 944 000
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    Cell C Business
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    50%
    Confidence score
    Text Only
    More phone numbers
  3. Cell C emails
  4. Cell C address
    The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, South Africa
  5. Cell C social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 21, 2025
  7. View all Cell C contacts
Cell C Category
Cell C is ranked 197 among 346 companies in the Telecommunications category
#195 Grameenphone Grameenphone #196 Filestage Filestage #197 Cell C Cell C #198 011 Communications 011 Communications #199 Maddox Maddox

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