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Chowking review: front cashier

I
Author of the review
3:33 am EST

Share ko lang naging experience namin kanina sa chowking balibago branch. By the way Regular customer si papa ng chowking. A bit dissappointed sa cashier na si Erica di ko alam kung tinatamad ba sya mag take ng order or ewan kahit mag additional order lang ako ng tofu at wanton dahil walang kangkong. Pero bago yun nagtanong ako sa may senior cashier kangknong wala, ok so umalis ako sa pila tofu na lang orderin ko request ni papa, nagtanong ako sa senior ulit kung ok ang tofu and yes available daw... so nag wait ako sa senior lane dahil may mas nauna sakin nakita ko open ang kaha ni erica so dun na ako pumila, di daw available ang tofu sabi ni erica so di na ako nag order kasi ayaw na ni papa, nakakainis kasi available naman sabi nung nasa senior lane na cashier tas pag dating kay erica hindi available? So Who's telling the truth or di lang alam? Di na kami nag order kumain na lang kami, Nag tanong si papa sa isang crew waiter na si bryan kung meron tofu nagtanong si bryan sa BOH yes available daw so ibig sabihin may mga Front Liners na tinatamad mag basa ng post shift kung may note/remarks na 20% of our item is hindi available today, hindi marunong mag tanong sa kitchen kung available ang nasa menu walang kaso sakin kahit talikuran niya ako for a minute just to clear na available ang oorderin namin. Nag tanong ako for the last time bago kami umalis kung available ang tofu sabi ni jasmin na huling napag tanungan ko hindi din daw available sinabi ko kakaask lang namin sa waiter kanina meron daw so nag tanong si jasmine kay bryan na napagtanungan namin confirmed from him twice na nagtanong sa kitchen na available ang tofu then we leave. Currently Working din sa isang food establishment and alam ko dapat alam ng nasa FOH kung anung available at hindi dahil sila ang nagtatake ng order, suggestive selling or up-selling man yan, kung di sigurado sa item walang masama mag tanong, 2 staffs na ang napag tanungan and same answers nakuha ko and same correction from the waiter na available ang product. Pano na kung may store audit or surprise visit from big boss at masaktuhan magtanong kung magkano ang target sales for the day or mag sample order but the item is undefined kung meron or wala.. additional order ko maybe a bit small pero dagdag sales yun and every transaction counts. I'm not asking for anything in return. I just want to share my worst experience handled by front liners..

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