Course Hero
Reviews and Complaints

I have a course hero account and I would like all the documents that I uploaded today to be deleted. My professor just recently today reached out to me to delete the documents for copyright reasons.

Hi, I cant login to my account and I need it back urgently pls help me to get back my account. I used google and facebook to sign up but cant login in today. Both accounts are [protected]@gmail.com and facebook [protected]@yahoo.com

I have finished my probationary period last Monday June 7 2021. Apparently, I received another violation which resulted to revoking my account. The violation says that I plagiarized my answer even if its not. When I ask the support team they just told me that the violation is valid without any further investigation on how they come up on that comment. I have attached some supporting docs with regards to this complain.

Good day Sir/Ma'am!

I would like to request for deletion of my uploaded file in Course Hero with the file name "[Template] Module 1- IP.docx". My professor told me to immediately turn it down or else I will be given a disciplinary action. I do not remember when was the exact date that I uploaded the file but I am very certain that it is one of these previous months. Since accessing files in Course Hero is not for free, it left me no choice but to upload my file because I do not have the required amount for it. The file that I was going to access on that time was related to the Indigenous People from which will be the basis of my answer on the given activity of my professor. However, it just so happen that we are prohibited to upload those files which compromise the intellectual property rights of my professor who originally made that file.

With this, I humbly ask in your good office to delete my uploaded file with the name "[Template] Module 1- IP.docx". I do highly appreciate if you could. Thank you very much and more power!

Best,
Kenneth

I deactivated my account in coursehero hoping that my uploaded document would be remove but it's not. Can you please remove my document
Here is the link: https://www.coursehero.com/file/95795092/Exercise-04-Data-Managementdocx/
I accidentally uploaded it and it is not finished and not submitted yet.

I have uploaded my files from my university which has been asked to remove it immediately by the school. and I have accidentally uploaded all my files from my university into course hero and now i really need to remove before there are action from the top level management of the university. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible

I want to removed my uploaded files but instead i deactivated my account. Please reply ASAP

Hello,

Why I cant access my account, I tried to log in just 2 hours ago and upload some files to get my free unlocks. While my uploads are processing I just leave it there, when I came back it got log out. When I tried to log in again, it cant pass in the log in page and the message keep saying "There was an error. Please try again." My account is relatively new, and this happened today May 23, 2021 and I hope you can resolve this issue. This actually the 2nd time that my account was deleted, or I really dont know if I got banned or anything. Please just let me know.

I accidentally uploaded a 2 documents in my coursehero account. Its an information/notes from my university and it is strictly stated on our handbook that we should not upload it in any sites. PLEASEE REMOVE IT AS SOON AS POSSIBLE. I'M BEGGING. Otherwise, I will be expelled and probably be charge with plagiarism/copyright infringement. Please, remove the 2 documents that I uploaded there ASAP.

Good day! My University warned us to remove all uploaded files in your website. Can you remove all my uploaded documents? I need this as soon as possible. My file name is "Mherline Exconde". Thank you

I cant open my account
[protected]@gmail.com

Please help me to remove my uploaded files in course hero account because some of the files are from the University and I mistakenly and accidentally uploaded some of universitys files without their consent and university ask me to remove those files before they make legal action hope it will be remove
My university is about to kick me out because I posted those documents. I MUST get them deleted as soon as possible. Please let me know how to do so. Thank you.

I have filed a complaint through DMCA on someone having uploaded my paper without my consent but my issue is yet to be resolved. my ticket number is 2145400. The uploaded paper belongs to my client whom I had done an assignment for, and he faces suspension from the university. He is set to meet the disciplinary committee for the final verdict and this is the only way I can assist him. I NEED THAT PAPER REMOVED ASAP. Please let me know how how long it will take because my issue is so urgent.

Hi! Please help me remove or delete my uploaded files on Course Hero. Our university administrators are restricting us from uploading our works and someone else's works on any website, including Course Hero.

In connection, I decided to deactivate my account, thinking that my uploaded files will be deleted too, but I was wrong. Hence, I am begging for your help to resolve this problem.

I am really hoping for the Course Hero to take action on this urgently.

Thank you!

Hi! Please help me remove or delete my uploaded files on Course Hero. Our university administrators are restricting us from uploading our works and someone else's works on any website, including Course Hero.

In connection, I decided to deactivate my account, thinking that my uploaded files will be deleted too, but I was wrong. Hence, I am begging for your help to resolve this problem.

I am really hoping for the Course Hero to take action on this urgently.

Thank you!

Please take down all of my uploaded files on course hero. Our university administrators restricted us from uploading our files and works on any website, including course hero. Please this one needs an urgent action. Please help me. Thank you.

Hi I uploaded a few papers on course hero some time ago and want to take them down now but can't find the option to do so. Please help. I want to take all of it down because I am afraid that others will download and use it for any bad intention. PLEASE HELP ME!

I have accidentally uploaded few notes from my university into course hero and now i really need to remove before there are action from the top level management of the university. I'm afraid that my professors might find out that I uploaded some of our class notes accidentally and I would get reprimanded. I have asked course hero to remove but there are still no action has been taken yet. I really need to remove all of the documents from my account as soon as possible.

The error is "we failed yo log in you, please try again later"
I have encountered this problem twice with different account and until now i still can't access my account.
I have already try to use different browser, clear cookies but still none of these solve the problem. Please fix this problem. I use google account to log in, the email is the same as the email that i've attached

Hi. I am currently having the issue where I accidentally uploaded a lot of incorrect document which is all my privacy on it and need it all to be removed. Please help to remove all the document and course that have uploaded on my account on course hero. Thank you.

I subscribed for a special offer course hero offered to me for a 1 month description for $14.95 on March 28 and on the same day I have cancelled the reoccurring payment in my account so that course hero cannot take automatic payments in my account. By the way the 2 month subscription I subscribed is not the same as the annual subscription where it states that you have to pay $119.49 up front. The subscription is just for 1 month. But comes April 8 course hero charged me $119.40 for an annual subscription that I have never even subscribed to. So I filed a dispute with PayPal for an authorize subscription and for some reason course hero won the dispute and PayPal didn't refund my money. I called course hero and refuse to refund the $119.40 they stole from me and their reason is because I filed a dispute with PayPal and they kept insisting that the the transaction from PayPal is frozen which does not make sense why is it frozen if they won the dispute. It don't even make sense that I just signed up for a month subscription and a week after I got charged for a year subscription even though my month subscription just started. I called PayPal again and tried to reopen my dispute but PayPal could not open the dispute anymore and advices me to call the merchant and ask them to refund me the money again but when I called course hero again they kept insisting that refund is out of the option already. It has been so stressful in part and I do not have the funds at this moment. I just want my $119.40 back. Their customer service people are very rude as well. Course hero just steal peoples money. Do not subscribe or even think about putting your payment information to course hero because they will just take your money and have you sign up in a subscription that you never even authorized for.