CVS
Reviews and Complaints

Caremark's mail order and speciality drug departments do not talk to each other. Drugs that are speciality one year are regular the next. My doc sends electronically and calls in, they have record of call but no prescription.

It took 6 phone calls to get drug started and after 3 phone calls I am still trying to get it renewed.

Customer reps are generally very pleasant but can't do anything.

Sept 2019 — cvs is turning into a very aggravating, annoying, advertising [censored]! I am sick of register tapes 6 feet long of crap I will never use! Hey cvs, have you ever heard of conservation? It takes 3 trees a day for all your annoying receipts just in the calallen store! What happened to just picking up one's prescriptions? Today, I couldn't just sign the electronic screen and get my prescriptions without having to be aggravated and held up by answering questions about flu shots and if I want cvs to turn my prescriptions into 3 month prescriptions! That is what doctors are for! Have you ever considered that the line would not be out the door if you would just give us an express checkout?!? Do you ever think about the sick patients that have to wait in the line? I can't even call cvs without being bombarded with questions about the flu shot, then my birthday, so they can look up my account! Yet another lie, when a pharmacy tech answers, they have no idea who I am and ask for my birthday again! Cvs, be a breakout pharmacy! Put in an express pharmacy line, whereby, we patients can get prescriptions without stupid questions and a receipts are for prescriptions only! The line will go fast for sick patients and disabled people that cannot stand in the lines!

Switched my meds to CVS. Went to pick up was told, " well we are a small pharmacy and usually deal with local regulars" Since then my script has been on HOLD for 2 weeks! Funny thing is I know several other patients that have picked up the same medication you refuse to fill for me in last 2 weeks. Guess because I'm not " a regular" ! I have contacted BBB, Arizona pharmacist board and an attorney. See you guys in court!

Each week you send an electronic coupon. This week it was for 40% off a healthcare product. I was told I could not use it to purchase an acne cream as that was not considered a healthcare product. Except for the exceptions listed on the coupon, how would one know what qualifies as a "healthcare product"? I think you owe it to your customers to be more explicit about what qualifies for discounts.

Purchased a perscription product Albuterol sulfate inhaler made by Teva Pharmaceuticals, the product stoped working with 100 doses still left and an expiration date of Dec 2020, acording to the pharmacist on duty today Sat Oct 5 2019 they are not responsible for selling me a defective product and would not exchange it, this constitutes what is called bad business practices and I'm looking for a new pharmacy to take my business

When I pick up medicine for my daughter on 10/04/2019 was not told that she had two medication to pick up. Was told she had one, so minute after leaving the window discover wrong medicine, so with inside. Again she said one but she went to the basket where the medicine is stored and got the other out. I Wasn't giving an option to switch out the medicine and just pay the difference of the correct medicine. I Only had enough money to purchase the medicine and she really needed it. They put the money back on the card and ask me to pay another 11 dollars, so I couldn't get my daughter's allergy medicine and have to wait for three to five business days when money goes back.

Netha Riley
number [protected]
email: [protected]@gmail.com

Me. Stephanie bray. 41 year old african american female. Went into cvs located on balboa. I live close bye. I asked the lady at cash register about returning a few things. She calls the maneger. Any how ive always notice the cashier would give me a cold sholder attitude or follow me around everytime i come in there. So a man enters the store. Its evident he knows the two. He comes in the aile im in. Ok. Then he starts saying rude things to me in defense of the two workers. Ok. Then he goes over to the maneger a the register and start bad mouthing about. Saying all kinds of things im stealing.. racial slurs like black [censored] [censored] [censored]. So i said excuse me. Thats when he imediatly starting yelling threating me cursing racial slurs. Nevermind you the women maneger never said anything to him. To calm down. Stop or anything. She told me to leave. I was the victim. She knew him very well. Ive been kinda shaken over this. Abused child. Mother been dead. That women manager showned. No concern about me. I was in harms way. He threated me .filmed me. She threw me out of the store. No concern.i dont know why. Im very hurt. Scared. It happened this pass sunday. Get the tape. The manager must be crazy.ive been threw alot in life. This really edged it. Wow. [protected]@ gmail.com. contact me asap. No one seems this is a matter. It very much is.

Picked up medication at drive up received only a 14 day supply insurance was billed for 90 day supply. Now I'm out of meds and store in Borger TX refuses to refill. Said they have video of me picking up meds. I didn't deny picking up meds just that it was only 14 days when it was supposed to be 90 day supply. Don't believe that camera is x-ray vision showing 90 pills.

On Friday afternoon as I was getting my prescriptions at the drive through window from one tech, another tech popped her head out the window (brown hair with glasses slightly heavy set and tall) and said she was getting "WiFi" and proceeded to take a picture of my vin number In my car window with her personal cell phone . She then went back inside saw the pic wasn't clear came back out and did this again. I am a disabled person with an auto immune disease who moved here from another state with a situation of which she has no idea what is going on with me. What she did is not
Only illegal but completely disgusting and whatever she is planning on doing with that information is what? I live in SC for Half the year and NY for half the year completely legally and I follow the law. Please tell me what right she has in any way to cause a disabled person stress and what she intends to do further with a picture of my
Vin number? Please look into this situation, find out who did that and why and stop them from discriminating against the disabled please thank you. Not sure if your pharmacists and techs realize they are not the DMV or the police and that they cannot do something like that. Especially with their own personal device. Trying to get WiFi? Is she kidding? Everyone knows CVS has their own WiFi password for their employees and they log on to it when they get there. What she did actually caused me to become ill. I have a severe condition and am disabled mentally, physically and emotionally. It seems to me a pharmacist should know as per their training that disabled people do not need their conditions exacerbated by someone who is being nosey much less someone who is supposed to help them! Shame on her! Is she aware I could sue her and also file a police report against her and CVS for what she did?

The pharmacy refused to fill my prescription. They say I am taking too much medicine. They do not know that the medications did not work so I am not taking them. There simply refusing to fill my prescription. First my doctor sent to the wrong CVS, then the put it on hold due to it being it the same drug class as another medicine I take. So I told the doctor to just prescribe me something else for sleep and send to the correct pharmacy, this wouldn't fill the new prescription. They have to really talk to the patient, because this is wrong.