CVS
Reviews and Complaints

What a pathetic pharmacy. After 3 weeks the Tempe AZ location still could not fill my kids prescription. One poor excuse after another. I had to call my insurance to ask if there were any issues. There was none. The medication had already been approved within a few days at most. So then why did the pharmacy lie about the delay? Since he came back home we transferred the prescription to the CVS in Target in Vernon Hills. After 1 week its still not filled. More excuses. Never again will we use CVS. Walgreens is our preferred pharmacy anyway. The only reason we used CVS is because its close to his school. Go somewhere else especially if you are in dire need of your medication.

Please go over my profile first from the year Iam with my CVS. I want you to see my history first. Then you will know how much med I get from this CVS. from September 28th 2023 the gave me half of my med for Lorazepam and the rest the Promised Next day, every day they promised for next day. Today is October-12-2023 and still don't have my med. Out all of my med this is the one needed the most and must have every day.

Received a 40% coupon yesterday (10/10, expires on 10/11) and called customer service since it does not work. Rep was useless and could not resolve issue. Extremely frustrating.

Rep could not help and management all in meeting, how convenient.

I do quit a bit of shopping and should be treating much better than I was today.

You will be losing a great customer.

I was refused service at 645 by the pharmacy team at CVS pharmacy . The pharmacy hours were not being honored by the employees. I was told that the pharmacy had to close at 7 and the staff was overloaded and had to off the clock I'm assuming at 7 and they needed time to clean. There were several customers already awaiting with myself several minutes beforehand and no one acknowledged our existence. When asked to speak to a manager a few more minutes passed and we were briefly addressed that this is CVS policy and if there's any issues contact corporate. That's absurd! I have been in surgery after suffering from life threatening I injuries and am in need of my post open medication and I'm now suffering for what?

? This is not fair and no apology will rectify the issue; considering the prescriptions were faxed and I have no way to take them elsewhere. Please note I'm considering legal action for your malpractice!

Emails only. Shirleena.[protected]@gmail.com

I am from Indianapolis, IN and use CVS @ 8405 Southeastern Av. The pharmacy drive thru has been closed now for 3 weeks. The wait lines inside are ridiculous. Tonight on arrival there were 10 people ahead of me, 35 minute wait. When I left there were 16 people in line. Who has time for this. I was going to try delivery but who has 8 hours one day to stay home waiting on a delivery. I think corporate needs to look into this. Bad business. I know people don't want to work but figure it out. The lady at the register was working her tail off. That is not fair to your employees and you WI owe customers and employees. Trust e!

We have gone to this pharmacy on numerous occasions to pick up prescriptions and we have been completely unsatisfied. We understand about being closed for lunch time but that should be done out of site. Everytime the technicians are seen in the front counter laughing and joking and telling customers they must wait until the lunch period is over. This leads to customers being frustrated and provides CVS with a bad image.

I am writing this for the many customers of the following store: CVS, 605 N.

Main St., Fuquay Varina, NC 27526. The few employees in this location are

working extremely hard to fill prescriptions, give shots, and assist customers

in many ways. Many prescriptions are in the "process" for several days. The

pharmacy closes early as well as the store due to the small staff..

Please help this store get more employees quickly. These employees

work very hard but they need help. Many of your customers will soon switch

pharmacies if there isn't an improvement.

Thanks for your assistance in this matter.

10/5/23 filled a prescription for Paxlovid at CVS pharmacy located at 8801 Linebaugh Ave Tampa, FL 33626. The expiration date on the box was crossed out and changed with blue marker from 9/2023 to 3/2024. According to the CDC this date for my specific lot GJ5185 should have been adjusted to 1/2024. Customer should be told this is happening and shown the reasoning for it.

The pharmacy lists closure from 1:30 -2pm. Tge time was 1:30pm. I decided to wait nearby. Meanwhile, a woman stepped to the wait line and was attended by the young man who came up to the counter; a transaction was completed. I stood in line to wait under the impression that i would be attended. At that point a caucasian woman employee from behind counter advised the young man that the pharmacy was closed; so I was not serviced. She ensured the shelf behind him was closed and told me I could return at 2pm. I advised them that they needed to be consistent with adhering to their policy so as to not appear discriminatory in their practices.