Dairy Queen
Reviews and Complaints

Hi over 30 minutes to get a burger onion rings and fries
Burger steaming hot qnd rings ice cold
Lack of organization and bad flow for customer service in the store
Remodel this place top to bottom
People behind me waited 30 min to get 2 orange julius drinks before they asked for their money back and said screw it.
Cook in back cant read screen with the orders.
Staff cant take orders that customers ask for.
Pay attention.

My husband and I went to our local DQ Orrville OH. 44667. We ordered our food and milkshakes. We were given the placard and sat down at our table. The staff brought our food to the table. My husband asked about our milkshakes we were told "the girls will bring those out". We were almost finished with our food and went to the counter and spoke with the woman who had taken our order. He asked about the milkshakes and told her the flavors we ordered again. Approximately 3-4minutes later the same woman came to our table set our milkshakes down and rolled her eyes and walked away without saying a word. I guess I do have to leave this small town in order to get good service. Not coming back here again. Shame on you DQ!

Waited in on by for almost 15 minutes on a dipped cone. Was asked do I need it in a cone, I said yes I am driving. Then he gives me it and it's the smallest cone I have ever got there. And the dip was basically not even on the come, I could see right through it, yet again thus has never happened before. Extremely disappointed. This is the dairy queen in Gallatin TN

Both my sandwiches had so much mustard on them it filled up 2 napkins and my shirt. All I tasted was mustard. I usually love dq but this was horrible. Moundsville wv is not verry good with portioning. Please fix this problem bc they ruined my new shirt when I was on my way to my job interview and I'm veryy disappointed also my hands are stained yellow.

A [censored]ing disgrace! Dairy queen in sydney nova scotia constantly disappoints me. I am lactose so when I decide I want a sweet treat I come here and today it was just awful. I ordered a small blizzard with reese and add cookie dough and I did pay for the extra too. The first ice cream I reciecved had litterally nothing in it it was basically plain ice cream so I took it back to then recieve one with only a little more! I am so disgusted and I will never ever come back to this location again. I think that the employees here really need better blizzard training because it is [censored] as [censored] lol

My dad and I stopped at this DQ while traveling just now and we were over charged for the banana split and my small sundae? Sm sundae 4.77, banana split$5.68, this really upsets my dad because he always stops at every DQ. But now he said he is not! Also there was only 1 worker working and a line of customer s that are tired, hungery and probably was hoping for a break!? Store #
575)635-1483. Receipt#555501.

Visited on 6/12/19

Ice machine not working
Ice Cream machine not working
Store was disgustingly filthy
Waster lever was broken on soda machine - no water available
All tables were dirty - 3 employees doing nothing when we arrived
Trash can was open, mop and bucket out in seating area, equipment was filthy.

Jan Hobbs
8918 E Worley Place
Tucson, AZ. 85730

Why would anyone go there again?

She very racist ths will not be torerated in our community either yall fix it or i will get with my community let thm knw wht i experience and what we are up against. She said she not trying to hire black people and also i called to make a complaint after the complaint nita must thought she hung the phone up and i heard her say it must be black people damn. So im asking yall to get her out our community if not we will b forced to press the issue

The crispy crunchy Blizzard was my favorite. I would always go to DQ to grab one. Since they discontinued it I feel as though they are just trying to piss me and the other crispy crunch people off. I mean there's like 100 flavors and they get rid of an original beauty like crispy crunch. I'll go back to DQ if they bring back the crispy crunch but not until they do . And I'll take my kids somewhere else for ice cream .

Winterville store be very busy around 5 until closing but it seems like every time me and my family stops over there it's this one guy that's outside and he always smoking cigarettes or just walking around outside. That's not normal for a manger to be outside walking around and smoking cigarettes when his the crew needs him. I've even came thru the drive thru plenty of times when the crew memebers needs Quarters or change and he was nowhere to be found i had to sit at Drive thru for 15 minutes before they could find the guy that's not GOOD MANAGEMENT SORRY DO BETTER

I was saddened as my daughters and I were looking through your cake book for a cake and saw that you had jumped on the we support the gay and lesbian community bandwagon. When my daughter pointed out the Mr and Mr and the Mrs and Mrs in the wedding cake section, we decided to get our cake from another place. It's sad that profits come before morals. I guess we have had our last Blizzard.

No sign stating not excepting free dilly bar with survey code . After waiting in the drive-thru for over 10 minutes a manager Crystal and a employee Julia said they don't except survey there on 3210 West Broadway Street Council Bluffs, IA 51501. Why do the have a Diary Queen logo if their not a true company who is representing Diary Queens. ...contact Diann [protected]

I went to the Dairy Queen at the Staten Island ferry in New York. Upon getting on the line And being called I was with my friend and she called us, we couldn't pick the food fast so the cashier left us another cashier. Another customer came in behind us and was attend to, I respectfully told the cashier that I was in line and that I should be attended to, she smiled at me and said NO. I was confused and but also taking for granted by her. If I was then manager I would fire her. My friend later got the food for himself but for me, I wouldn't never buy food from them ever again. Her name is SHIRAJ B, my friend order was at 6:09pm and We missed the ferry due to the cashier lack of working at a fast pace.

For the third time I have went to the Dairy Queen located at 4105 South US Highway 169, St. Joseph, MO 64503 and each time they have been out of Dilly bars. The last response I received was "We have not got around to dipping them yet." What?!? If Dillys are such a hot item common sense would tell you that you should dip them all day. These were supposed to be for my mom's birthday. I am done with Dairy Queen. I will be going to Baskin Robbins and the Cabana from now on. Do better!

My sister and I were very unenthusiastically greeted when we walked in by female worker. It was my sisters first time there so she had a lot of questions. The worker was very rude in her tone in the way she was replying. We could tell right away that she was annoyed by all the questions. Never once did she smile or ask how we were. After my sister got her order it was my turn to order but the worker turned away and started doing something else. I understand that it was within the hour of closing (9:00-9:10pm) BUT customer service should never diminish because of that. You as a worker represent the company you work for at all times.
Furthermore, she did not interact with us or build rapport. My sister and I felt very uncomfortable and now hesitant to return to this location. Customers are not at fault for you not enjoying your job.

Hello, I went to a Dairy Queen location at Bathurst and Atkinson in Thornhill Ontario.

It was my aunts Birthday so she got a Buy one get One free blizzard coupon on the app. We get to the counter and the cashier says that their location doesn't take coupons because they are having issues with the coupons. So we had to pay full price for the 2 blizzards. Not exactly my ideal Sunday when the whole plan was to use the coupon...