There are many problems that I have seen at this store. First of all, the manager (Sam) has been cutting hours of certain employees because they are "slow" at recovers, stocking, etc. I understand employees need to be faster and get the store in order and fixed, but how are employees supposed to work on getting faster when they are cut down to one, six hour day? The employees they are cutting hours for also have disabilities. That's discrimination. Also, how is anyone supposed to make money when they don't get the hours? This is the only job some people can get. They have bills and other things to pay. Another question, why are there "now hiring" signs hanging around the store when they won't even give the employees they have the hours?
Second, the corporation itself does not give enough hours. It is ridiculous to have to stand in line for 10 minutes, especially if you only have 2 or 3 things to buy. It's nothing to do with the employee's speed, it's the fact that there are only 2 or 3 people that are available to get on the register. Also, how is the store supposed to get recovered completely if there are only 2 people (if that) on recovery? Once again, nothing to do with speed. I've done recovery before. You can go as fast as you can and everything you've done will still get messed up because of the amount of customers that come behind you.
I have heard many complaints about Sam and I have a few myself. He has a cocky attitude and is trying too hard to be in an authority position. An employee can be trying to answer a question for an employee, and he will come around the corner and stare at the employee, assuming they are having a full blown personal conversation. He has been there for about a month and a half, and the store not only looks like crap, but he has not formed a good relationship with the employees or a good reputation with the customers.
Something needs to be done about the hours and the manager in this store.