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Domino's Pizza
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1.4 13 Reviews 1468 Complaints
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Domino's Pizza Complaints 1468

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Y
9:57 pm EDT
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Hello on april 24th I place and order around 3pm, that order consisted of 1 medium pizza, stuffed crazy bread, and 8pc hot wing, I paid over $26 for this order. So time progressed I called numerous times to find out what was going on with my order I was told the same thing the driver left out so my grandson waited downstairs for them to come they were not...

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K
7:36 pm EDT
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While at the drive through window on 4/24/2020 I observed employees handling cash, ect.. then preparing pizza crust with no gloves. They all had on mask but not one had on gloves. This is very unsanitary!

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L
1:46 pm EDT
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I ordered on line at about 10:15 am today. 4/23/20, I was charged but my pizza was never delivered. The stone [protected] does not answer the phone as I have called continously for 2 hours I want my money returned. I am very hungry. Where the fk is my lunch > I was charged but my pizza was never delivered.

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S
11:35 pm EDT
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Domino's Pizza [protected]/13/2020 approx. time 9:45 pm manager on duty David. order # 1112 server 7987 store 5526. contact less order... delivery younglady did her job and smiled as she departed our home porch. our pizza looked disgusting and it should have been thrown in the trash from removing from oven... lets say it was black looked like tar...

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D
10:28 pm EDT

Domino's Pizza annoying commercials

Please stop force feeding that damn stupid risky business commercial on tv. I sat to watch a couple 30 min shows back to back and that stupid frickin song and commercial came on the same channel 5 times in an hours time. I swear I will never order your product ever again until that commercial is long gone. I dont hate your pizza, just hate annoying tv commercials.

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A
1:52 am EDT
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Domino's Pizza Quality of the pizza

On Friday, April 4, 2020, I placed a telephone order to Dominoes Pizza in Marlow Heights, MD for 2 for $5.99 each pepperoni medium pizza. The driver delivered the pizza, I gave him $20.00 which included a tip. There was nothing wrong with the boxes, everything was ok. When I got the pizza inside and opened the boxes in the kitchen I noticed that one of the pizza was not cut evenly and the cuts did not go all the way through the pizza. I could not even pull the slices apart with my hands, I had to use a knife to cut the slices apart. This pizza was a little burnt, but the other pizza was fine, it was cooked ok and the slices were cut evenly and I was able to pull the slices apart. It seemed to me that who ever cut the pizza did not take the time to properly cut each pizza. I am requesting $10.00 refund for this order.

Thank you.

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R
7:56 pm EDT
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I ordered an extra large 4 toppings pizza from domino's pizza at 1393 carling ave, ottawa, ontario canada, got home with it, me and my wife and a friend starting eating it, was discusted, it was very thin, hardly any sauce or cheese and very little toppings, it was so dry, we could bearly eat the first piece, the worst pizza ever, I called the store and...

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F
8:08 pm EDT

Domino's Pizza I was up till twelve waiting for my pizza that I did not receive.

I order a small pizza last night I never received. I paid $13 and some cents. The store that did not received is on Admiral Drive in New Iberia. I expect to get met pizza when I pay for one live at 502 W. Anderson Street Apartment B2, New Iberia, LA, 70560.Please correct it this problem. Have them bring what I payed for. I will not use your company if you don't correct it.

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H
7:27 pm EDT
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EVERY time we order Pizza with additional side orders, the sides are NEVER done. Sides cookies, cinnamon pieces, parmesan knots always not prepared. The want me to sit while they try to fix them and put into oven. Another 15 minutes wait. Excuse is "we forgot" to "we have no more cookies". I'm saying the last 5 times this had happened. Love Domino's but have to switch stores

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E
4:47 pm EST
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I received an online gift card from a text promotion via Quickly. It was expiring, so I decided to order today. From the get go it was inconvenient and unpleasant. The app was making me re-enter my information over and over. I rebooted my phone and tarried forward. I've recently relocated to Sioux Falls. This was my first time ordering from this location...

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G
2:25 pm EST
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Domino's Pizza Thin crust pizza

Last night I ordered a thin crust large pepperoni, green pepper, and mushroom pizza to be delivered to my house. It arrived in about 15 min. I told the delivery guy how fast that was, and he said that's what we try to do. Anyway, starving, I dug in. This was the thinnest crust I've ever seen or eaten. It tasted good, but it was like eating a pizza flavored cracker with little sauce and ingredients. I wanted to cry. I vented to my brother, and I felt better. But I wanted Dominos to know.

Teasley ln. DENTON, TX

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S
S
Savvy Surveyer
US
Feb 23, 2020 12:52 pm EST

Yep, the economy is bad the craze less is more is in effect. Less shine in lipstick because it's cheaper to make "matte" products than regular. Less thread count, clothing so thing it's like they are one use disposables, dresses are so short that the world is your gyno, pants with rises so low that you get crack view in the back and almost a see shame in the front ( Not to mention one is just about sawed in half because they are so uncomfortably tight in the crouch.) because it takes less cloth to make and short zippers a cheaper. Why should pizza be any different. The thinner a pizza is the less dough they use to make it, thus they save on dough. But they will market it as being "healthier" or the new "in" thing. Or just give it to you that way without asking you how you want it. They've already cut on topping as much as they can w/out just plain giving you a piece of round baked bread with no toppings, so the crust was the only thing left. If they thought there were enough dumb consumers to buy it they'd actually try selling just a thin crust w/ no toppings. I've heard rumblings about "low carb" pizzas made w/out crusts. Just you wait, soon they'll be delivering sparse raw ingredients to your home or pre-made raw pizzas and expecting you to put together and cook the pizza yourself and charging you more for the experience. ROTFLMBO!

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R
6:24 pm EST
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I ordered pizza last week and I paid with my debit card. I'm on disability so I tipped with cash, well my bank account is overdrawn now because the driver decided to tip himself $2.00 more on my card anyway. I live on a very fixed income and this is unexceptable anyway. The driver was also rude to begin with. I feel silly complaining about $2.00 but its more that i had already tipped him with cash, it's the principal.

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B
7:04 pm EST
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I ordered a medium deep dish pizza with sausage and pepperoni on one side and ham/black olives on the other side. The side with the ham was supposed to be light on the sauce. When we received the pizza, it was not deep dish, it was not light sauce on the one side, and the price was 15. 89 We were not satisfied with the taste of this pizza because it was not what we ordered and the price was high for what we got.

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G
2:28 pm EST
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I filed a complaint to the manager of this location also I had put in the complaint onlined and submitted that night after we finally recieved our order. Managment did not care, there were no email replys. We were over charged, over 45 min wait and it arrived cold. Very displeased. This is supposed to be a service to help not be something you dont want to...

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M
8:40 am EST
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Order pizza online (from Foodpanda) for my kid and paid online. Order status estimate time arrival cited at 45min. after one hour later my order was cancelled by them by update the order status. Too late to order other food for my kid. Poor service and stood people up. at least have a courtesy to call and update earlier. Very poor customer service. wonder how long for them to refund the paid non deliver item.

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D
2:26 am EST
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I have ordered two pizzas with the side of hot wings. I thought everything Was ok until the delivery person called saying that she was waiting outside Of my residence. So I went outside thinking that she was there. Waited for the next call from the deliverer and found out the order taker gave her 648 westbourne dr. But mine is 628. When I called the male...

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U
7:14 pm EST
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Domino's Pizza medium meatzza pizza

Ordered your pizza for the super bowl.. Worst i've had.. This was my fifth order from the del prado store and I was regaining faith in your new products... After I complained to the store, I was told I would have a credit for the order on my account... Didn't happen... So.. I'm denying the charge on my amex and going back to pizza hut... If your company can't put out a good pizza for the super bowl you've got big problems...

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S
10:48 pm EST
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Domino's Pizza pizzas

I ordered two pizzas. When the pizzas arrived, they were all mushed together . Please see the attached picture. They are completely uneatable. I have never had a bad experience with Dominos. This is a first and this is completely unacceptable. I expect Dominos to fully refund me for this monstrosity they call pizza. I have a lot of love for Dominos and i would hate to lose my partnership with Dominos. But that's where we are headed if this is a regular thing.

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Update by Sherlock__21
Feb 03, 2020 12:35 pm EST

Well I dumped the pizzas. What should I expect from Dominos? Two pizzas that aren't mushed up?

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D
5:04 pm EST
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I order a two pizzas for delivery, the driver went to the wrong address, the manager called and said the driver was outside so we went out there to look for him and we still didn't see him. so we called the store back to advise the manager of the issue and he told us that he instructed the driver to return the food. Meanwhile the manager said we could come...

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A
11:09 pm EST
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Manager or lack there of Brittany williams need to be inserviced d in customer service as she is the reason my 2 granddaughters under the age of 4 didn't eat dinner last night although my meal was paid in full yet never delivered, the driver never left the store so I'm not sure as to why the pizza was never delivered, stated that for.security reasons since...

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About Domino's Pizza

Screenshot Domino's Pizza
Domino's Pizza is a well-known American pizza restaurant chain that was founded in 1960. The company has grown to become one of the largest pizza chains in the world, with over 17,000 locations in more than 90 countries. Domino's Pizza is known for its delicious pizza, fast delivery, and innovative technology.

The company's menu features a wide variety of pizzas, including classic favorites like pepperoni and cheese, as well as unique specialty pizzas like the Philly Cheese Steak and the Wisconsin 6 Cheese. In addition to pizza, Domino's also offers a variety of sides, desserts, and drinks.

One of the things that sets Domino's Pizza apart from other pizza chains is its commitment to technology. The company has developed a number of innovative tools and platforms to make ordering pizza as easy and convenient as possible. For example, customers can order pizza through the Domino's website or mobile app, and track their order in real-time using the company's GPS tracking system.

Domino's Pizza also offers a number of unique delivery options, including its famous "30 minutes or less" guarantee. If a customer's pizza is not delivered within 30 minutes of placing the order, they receive a free pizza voucher for their next order.

Overall, Domino's Pizza is a popular and well-respected pizza chain that has built a loyal following of customers around the world. With its delicious pizza, fast delivery, and innovative technology, it's easy to see why so many people choose Domino's for their pizza needs.
How to file a complaint about Domino's Pizza?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website (top right corner).

3. Writing the Title:
- Summarize the main issue with Domino's Pizza in the 'Complaint Title'.

4. Detailing the Experience:
- Mention key areas: transactions with the company, nature of the issue, steps taken to resolve, personal impact.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents (avoid sensitive personal data).

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9. Post-Submission Actions:
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Follow these steps to effectively file a complaint or review about Domino's Pizza on ComplaintsBoard.com.

Overview of Domino's Pizza complaint handling

Domino's Pizza reviews first appeared on Complaints Board on Oct 4, 2006. The latest review Store not honoring ad was posted on Aug 16, 2024. The latest complaint horrible supervisor was resolved on May 22, 2018. Domino's Pizza has an average consumer rating of 1 stars from 1481 reviews. Domino's Pizza has resolved 132 complaints.
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  1. Domino's Pizza Contacts

  2. Domino's Pizza phone numbers
    1300 888 333
    1300 888 333
    Click up if you have successfully reached Domino's Pizza by calling 1300 888 333 phone number 37 37 users reported that they have successfully reached Domino's Pizza by calling 1300 888 333 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number 141 141 users reported that they have UNsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number
    +1 (800) 366-4667
    +1 (800) 366-4667
    Click up if you have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 3 3 users reported that they have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 7 7 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number
    +1 (734) 930-3546
    +1 (734) 930-3546
    Click up if you have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 0 0 users reported that they have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number
    Retail Sales
    +1 (216) 832-8789
    +1 (216) 832-8789
    Click up if you have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number
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  3. Domino's Pizza emails
  4. Domino's Pizza address
    2107 Macarthur Dr, Orange, Indiana, 77630, United States
  5. Domino's Pizza social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
  7. View all Domino's Pizza contacts
Domino's Pizza Category
Domino's Pizza is ranked 2 among 60 companies in the Fast Food Chains category

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