Domino's Pizza’s earns a 1.4-star rating from 1481 reviews, showing that the majority of customers are dissatisfied with dining experience.
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Medium pizza
On 9/15/2) 20 I placed an order for a medium original crust pizza with white sauce philly meat and mushrooms it arrived with red sauce received a credit ordered that pizza it came with no mushrooms now waiting two days later on the third attempt of getting the order right dominos pizza 710 e 32 street yuma az 85365 [protected] manager was not very customer...
Read full review of Domino's PizzaService / customer service / employees
I have continued to attempt to get some sort of satisfaction from this company and I continue to get nothing!! Finally I received a very nice call message from apparently the new store manager, I followed with a text, and she replied, she was very busy but was concerned yada yada yada... I replied w at least 3 messages and I have as of yet to ever hear back...
Read full review of Domino's PizzaPizza pickup
My wife had placed order on 09/07/2020, @5:54 p.m for 2 medium pizza @ store Domino's #4121, 9925 Haynes Bridge Road Alpharetta GA 30022.
Order no Order #: 444, Date: 09/07/2020 5:54PM
I had gone to pick up the pizza . At 6:18 after the order was ready, we clicked on the button after parking the car right outside the store. After waiting for more than 15 mins and even on being hold, my wife also drived to the store as no one was coming out to deliver the pizza. I too went pysically inside the store. The guy gave it to me after waiting inside for 5 mins. He was not ready to take my complaint. My wife too walked in, the manager - by name Ariel asked us to file with you online or @customer care service . So technically the pizza that was order was finally delivered @ 6:42 p.m to us and we would like you to take action against insensitive staff and manager who were not even sorry for not brining it outside. I am also seeking full refund of the order as the pizza was cold and two of us had to drive to bring it home
Pizza, without proper amount of product
I have been ordering from Dominos for a while, I like there Product but this order of 9/6/2020 at 5711 Ridge Ave. Was a let-down, I made an order of 2 medium W ith 2 topping each, 1 was acceptable and the other was missing sausage, it was a one topping with very few pieces of sausage (have Pictures) when I called the store for an explanation I was told that...
Read full review of Domino's Pizza and 1 commentCovid 19 safety
Two days in a row I was ay your west melboune, florida location (phone number 321-952-3030) and was absolutely appauld at how very few employees were wearing a maks properly, some half on and half off, some just covering mouth and not nose but the absolute worst is the older (40 ish) heavy-set gentleman who was making the pizza with no mask at all!!! I...
Read full review of Domino's PizzaEmployees, food, service
August 30, 2020, location 6648, 5757 Westheimer. First time order called in 7:15 p.m. pickup 7:30 p.m. Traveled home (in appx. 20 minutes) called person"In Charge, Che (sic) and told him Pizza was"cold".. I took it back at arrived 8:01 p.m. and he said I called after an hour. Look at the time frame. I was unknowingly being protected. When I went into thi...
Read full review of Domino's PizzaRude manager never received order refusing to refund money
Ordered pizza I never received, stated not on gps get for over five years plus no problem with delivery. Never tried to call to attempt to find location... Refusing to retuen my money for his trouble> 4th time contacting dominoes. Franchise area was to call me back. If no contact by 4:00 pm cst monday I will have no choice but to contact the bbb and tv stations and newspapers. I have purchased dominoes exclusively for over 30 years and recommended them over pizza hut. I am now using pixzza hut and big surprise there gps has my address listed. I am now letting everyone I know how worthless dominoes is/ due to a worthless franchise and a little over 25.00 charge and corporate complaint area refusing to follow up you have lost hundreds if not thousands> I am making it my mission to let everyone know that dominoes steals money from customers by refusing to reimburse money spent on order dominoes fraudulently refused to deliver. Btw I am a paralegal and am close to filing a law suit and inviting the media to attend so everyone in the dallas metroplex will hear how dominoes cares only about money and not its customers. If I had been contacted by the franchise area and my money refunded this complaint would have went no further. 30 plus year loyal customer destroyed because dominoes has a worthless franchise in crowley. Was it worth it. I am also filing a dispute with my bank as well
The team including the most abundantly rude manager I have ever talked to
I started my call at about "20 *of" 1:00 am in the morning. (12:40) exactly on the dot beleive it or not... I hit (0) zero and it told me to wait until a manager picks up and someone will be right with me to take my order with the automated voice recording, kept talking and talking, and talking to the point it actually 💯💯👌 a repeated is so 3 "I repeat...
Delivery
I placed an order online, now granted it was for just sodas, however, my order was for nearly 20.00. In any case, nowhere did it state that I couldn't place an order for just sodas, and my order went through without a problem. After nearly an hour I called the store to check on the status of my order. The first representative who answered Lied to me and...
Read full review of Domino's PizzaRude behavior
Pulling out of Moturoa carpark next to Domino's when delivery driver pulls in (his front wheels on footpath rear wheels still on road) blocking me in, refuse to move and makes me wait for staff to bring Pizzas out to him giving me the finger driving away. Spoke to Staff member that came out with pizzas, she refuse to acknowledge my treatment walking off saying " Yeah yeah "
Read full review of Domino's PizzaHorrific customer service
I ordered my pizza w/garlic sauce. I thght 1 sauce came w/it but learned that it didnt. I always pay for xtra but my pizza arrived w/none. When I called the store (#8761 on butler rd) the young man explained sauce doesn't come with orders an when I adv I paid for xtra, he said he didnt see it and offered his mgr. I spoke to the mgr scott who said the same...
Read full review of Domino's PizzaService and delivery
Store # 6207, #[protected], DOS (07/26/20), prder # 632864, server 1906 : Delivery to 4643 Wadsworth Blvd. [protected], last digits of CC 2120, order in at 6:51pm did not recieve until 7:55pm, ordered a large, got a medium, and did specify, pizza was of quality, but somewhat cooled due to the fact the driver had difficulty with address and length of...
Read full review of Domino's PizzaLarge three topping pizza
Last evening I logged into my account and ordered a large three topping pizza from my local store in Mahopac, NY at 4:17 pm to be ready for pickup at 6pm. I had received an email prior to 6pm that our order number 235 was ready for carry out pickup.
When I arrived at my store the employee told me there was no order ready for me. I told him I had elected to pay for it when I ordered it online. I gave him my order number and he could not find it in the system.
Today I checked my credit card and there is a pending charge of $8.66 from Dominos 3488.
Please cancel/credit that charge to my VISA card. In the future I will opt to pay when I pick up the order and not in advance as I have done previously. Thank you, Peter Gebhardt
Pizza with almost no toppings
We orderws a 3 topping pizza and when we got it home it barely had either topping. its 112 degrees in las vegas today so it is to hot to wait out side and to check the pizza. This is all info on box, 001255, 255, 1/1, C carry out, 05:15 PM, 07/10. [protected] my wifes cell phone, 14 HANDTOSS PIZZA, Sausage (+) Bacon. I realize times are hard right now but...
Read full review of Domino's PizzaCustomer service
on July 6th at exactly 6:00 pm I called in an order for carry out to the Domino's located at 11990 us hwy 17 bypass in Murrells Inlet, SC 29576. My order was taken and I was told it would be ready in 18 minutes. I drove to the location and upon arriving I paid for my order. I was going to pay with cash but the girl at the register said she did not have change for a $50 bill. So I said that I would just pay with a credit card. We looked at the board located in the lobby and it said that my order would be ready in 8 minutes (only one order in front of mine. I told her that I would wait outside until my order was ready. After 10 minutes I went back into the store expecting my order to be ready for pick up. Surprise ! The board now said I had 18 minutes before my order would be ready. She was as confused as I was. I waited another 15 minutes when she looked at me and said that she was going to wash her hands and make my pizzas. So now my original 18 minutes has turned into 35 minutes and my order hadn't even been started. I told just forget it and that I would like my money back. Again to my SURPRISE ! they said being I used a credit card it would take 48 hours to credit my account. During all of this going on the store manager did not once speak to me or offer any assistance. I think this was very unprofessional and I hope all of your locations are not run in this manor.
Thank you for any follow up concerning this matter.
Joseph A. Chiarilli email [protected]@yahoo.com
Complain about your manager
First of all I ordered online for curbside delivery I gave it to my scription vehicle color and I called that I was there but I was calling to tell you I was there they brought a pizza out to the car next to me and they left when I called they told me I had to go in and pick it up because they didn't have enough people when I go inside their six people I...
Read full review of Domino's PizzaDelivery pizzas
Regarding Dominos Pizza, Hyannis MA. 6/13/2020. Aroud 530pm. I ordered 2 pizza online. Tracker marked "Completed" 20 minutes later. We didn't receive pizzas. Called manager who said driver couldn't find house but he tried to call us. I received no call. Manager said he will send order out. 60 minutes after that - no order. Manager said driver on the way. I...
Read full review of Domino's PizzaPizza order
Ordered 2 medium pizzas and told will be done in 15 minutes. During the phone transaction nothing was said or expressed that we needed to call ahead or at the door to pick the order up nor was our card number taken to place the order. Upon arrival to the store 2-4 people waited outside for there own orders and as each one was greeted that the door they were...
Read full review of Domino's PizzaBreach of privacy
on Sunday, May 10th, I had a pizza delivered to my home at 603 Branchton Road, Slippery Rock, PA. Evening (dinner time) The delivery man brought the pizza and then left. Shortly afterwards, I received a text from my ex asking "who was at my house and who was talking when" the pizza was delivered. I am in the midst of court for harassment and...
Read full review of Domino's PizzaMissing salad - again
We have had missing items several times before, never complained, but this has become obsessive. Placed order # 684 5/8/2020, from Medford OR store 7263. Once again, the order was missing a chicken Caesar salad. I called the store, and once again they said "they couldn't hear" me. The neighbors could hear me. Finally, he asked if I wanted a credit or...
Read full review of Domino's PizzaDomino's Pizza Reviews 0
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About Domino's Pizza
The company's menu features a wide variety of pizzas, including classic favorites like pepperoni and cheese, as well as unique specialty pizzas like the Philly Cheese Steak and the Wisconsin 6 Cheese. In addition to pizza, Domino's also offers a variety of sides, desserts, and drinks.
One of the things that sets Domino's Pizza apart from other pizza chains is its commitment to technology. The company has developed a number of innovative tools and platforms to make ordering pizza as easy and convenient as possible. For example, customers can order pizza through the Domino's website or mobile app, and track their order in real-time using the company's GPS tracking system.
Domino's Pizza also offers a number of unique delivery options, including its famous "30 minutes or less" guarantee. If a customer's pizza is not delivered within 30 minutes of placing the order, they receive a free pizza voucher for their next order.
Overall, Domino's Pizza is a popular and well-respected pizza chain that has built a loyal following of customers around the world. With its delicious pizza, fast delivery, and innovative technology, it's easy to see why so many people choose Domino's for their pizza needs.
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Overview of Domino's Pizza complaint handling
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Domino's Pizza Contacts
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Domino's Pizza phone numbers1300 888 3331300 888 333Click up if you have successfully reached Domino's Pizza by calling 1300 888 333 phone number 37 37 users reported that they have successfully reached Domino's Pizza by calling 1300 888 333 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number 141 141 users reported that they have UNsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number+1 (800) 366-4667+1 (800) 366-4667Click up if you have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 3 3 users reported that they have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 7 7 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number+1 (734) 930-3546+1 (734) 930-3546Click up if you have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 0 0 users reported that they have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone numberRetail Sales+1 (216) 832-8789+1 (216) 832-8789Click up if you have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number
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Domino's Pizza emailscustomercareteam@dominos.com100%Confidence score: 100%Support
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Domino's Pizza address2107 Macarthur Dr, Orange, Indiana, 77630, United States
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Domino's Pizza social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024 - View all Domino's Pizza contacts
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