Domino's Pizza’s earns a 1.4-star rating from 1481 reviews, showing that the majority of customers are dissatisfied with dining experience.
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Non delivery of order, money not refunded
On Monday, 11/30/2020 at about 8pm, I placed an order with Dominoes. At 9pm I got a message that Brian was pulling up with my order. At 9:02 Brian called to say he was here, but a minute or so after that called back and said he had forgotten items from my order and would retrieve them and return. When he had not returned by 10:16, I called the restaurant...
Read full review of Domino's PizzaService
Placed an online order coupon pick any 2 or more 5.99. for 1 pepperoni and 1 hot wing, and a 3 topping pizza that was supposed to be on special for 9.49, what I didn't realize was the bone-in wings were extra. My order came to $40 and some change with delivery. Pizza came, it was 2 pepperoni pizzas and 1 hot wing. I went back to the computer, checked my...
Read full review of Domino's Pizzaa.[protected]@gmail.com
Please stop sending me emails! I have unsubscribed five times and you still send the. I like your product but if you don't unsubscribe me I will never buy it again!if you keep sending me emails I will call the better business bureau and register a complaint of harassment, stop sending me emails as soon as possible, if I get another one I will register a complaint.
Poor service
Well I chose in store pick up when I placed my online order, when I went up to the door.. everyone who worked there gave me the blind eye as if they didn't see me.. there was Loud music, no one wearing a mask in sight.. I love Dominos so I still went through the drive thru to pick up my order.. when I get there my pizza is handed to me.. I asked for...
Read full review of Domino's PizzaWorst
Hi Team,
We are highly disappointed with Domino's order received today (refer screenshot for details).
First of all, the order was not delivered at the correct location shared while placing the order.
Secondly, though it was showing 30 min waiting time initially, we waited for more than an hour.
The pizza we got doesn't seem to be a Cheese burst even though we spoke to the Domino's Manager (Vinod Jaint, Garh road Meerut) and confirmed our order. Moreover, it was stale, tasteless and bad odour. It was not a fresh pizza! Worst Quality!
We are a regular customer of Domino's and this is not the first time we tasted Domino's food. We do feel and like to show concern that the quality of Domino's food is degrading day by day.
This is a genuine feedback. Hope you will look into this!
Thanks
Udit Karnwal
A store in chicago
Today, my family wanted to place a delivery order to one of your locations, a mile from our house-store location-3633 N, Harlem Avenue, Chicago, Illinois, 60634 for two of your special pizzas-large chicken taco and medium cheeseburger. In the course of ordering were told that even though we are only a mile away the delivery could not be handled because the...
Read full review of Domino's PizzaUnethical behavior
11/3/20 10:08 AM Client #18 Case# 47623 I was called the B-word (3) times and order to get the (F) out the North Hollywood, CA store. Kiara stated she was the General manager. I enter the location to pick up an order. There is a table there to stop complete entry. When I enter the location the door handle lodged in the lower part of my back, so I moved...
Read full review of Domino's PizzaEmployees adding a tip to the credit card receipt without the customer authorization
I am frequent customer at the Domino's at 5647 Treaschwig Road in Spring, Texas. I ordered two pizzas on 11-06-20 for a total amount of $17.30 which I paid with my debit card. When the female brought my receipt I noticed that they had added the tip that I did not authorize. When I called on the young girl, she just walked off. I told her that my watotal ...
Read full review of Domino's PizzaOrder online
I had a pizza online for contactless pickup. Then my order ready to be pick-up but no one showed up. Waited at least 10minutes or more but no one showed up. So I decided to come out and see what's goin on. Suddenly the employee Jennifer came out. I said to her Where's is my order. She said to me did you pay the order I said yes after she's being rude to me...
Read full review of Domino's PizzaDid not receive my order called an hour later app said it was delivered rude manager
I ordered a pizza as we do often. We had just ordered one on October 30, 2020. I called the store and spoke to the manager who was very rude very poor customer service. This was October 31 2020. She informed me that the pizza was delivered to an old address. She then processed to tell me it was my fault. I no longer had that address on my profile. She said...
Read full review of Domino's PizzaService
I called Domino's and they put me on hold for over 20 minutes then hang up on me without saying a word, I called back and on hold for 15 say can you hold and hang up again . I am not the only person who has gone through this they do this all the time here at 1836 Darby Dr Florence Al. When we order our pizza is always missing something either a topping or wrong pan size so aggravated hopefully you all can fix this, because we love Domino's Pizza and I haven't complain to not get anyone in trouble but enough is enough.
Social distance
Jeanpiero from the east elmhurst, ny location called for me to send someone downstairs in order to hand over the pizza. From what the website/pictures ask to specifically leave directions as to where to leave the pizza "contactless" which I did. So why promote contactless if jeanpiero had to hand over the pizza. That is not 6ft apart.
The manager (demas) at that location was not helpful and had no idea what he was talking about.
Is this a new dominos policy where 6ft apart and contactless goes out the window?
If he rang my bell I would obviously be expecting my delivery so nobone would have the chance to steal it. In case the same excuse the manager used comes up in this complaint.
Store manager blackmail chesthunnaru
Sir
Naa peru modhi saikumar nenu domino's pizza jubleehills road no 5 lo unde store lo work chesthunnanu. Nenu cricket matches adataniki velthanu. Sir nenu join kavadaniki munde hr garitho cheppanu naaku week lo two days matches untai so naaku off kavali ante ok ani cheppi join chesukunnaru and maa store manager (gdm) daniki sahakarinchadam ledu inka naatho voulger ga behaviour chesthunnaru, and sir peru azeem sir daily gutkalu thini cut table inka, routing lo untaru dani gurinchi ala cheyakudadu ani cheppinanduku naaku off lu pedithe job lo nunchi thisestha ani blackmail chesthunnaru elane vadilesthe domino's ni nammi work chese prathivadi life nashanam chesthadu sir azeem so please take imidiate action against azeem sir. Sir thanks valla naa life mottham nashanam avuthundi sir so please take action for me.
Thank u so much
Modhi saikumar
Emp i'd:947086
Horrible customer service
September 26, 2020, I ordered a pizza and two order of wings from Dominos Pizza in Rocky Top, TN. I placed the order #441 at 5:50pm and I didnt get my pizza delivered until 8:10pm. The pizza was cold and soggy and the wings were cold and some were burnt. I tried calling the store 3 different times that evening only to be put on hold for 10+ mins so I would...
Read full review of Domino's PizzaHorrible service
We are on a family emergency from New York. When we got to the hotel we were very tire and hungry. We didn't want to go out to eat. We order Dominos from the room advertisement. A young lady answer the phone and I was trying to understand the ordering procedure and she grew in patient and out me on hold. She left me on hold for about 7 minutes. A young...
Entire order
I contacted this location after having to wait 5 minutes over my designated time in a red zone, behind three other cars illegally parked, receiving a subpar product, and being certain I ordered a thin crust instead of regular. What I was met with was a person named michael at this location whom refused to give me the store number and stated that there wa...
Read full review of Domino's PizzaBad pizza
I ordered the taco and cheese burger pizza the other day and it was made horribly it was burnt the pizza didnt taste good at all it didnt look anything like it showed on tv the taco pizza did not taste like tacos my kids didnt even want to eat it so I couldnt waste it I gave it to my dogs and had to get my kids something else to eat im very dissatisfied...
Read full review of Domino's PizzaOnline order
Ordered pizza and other items from Edmonds WA store, where we have always ordered. My husband went to pick it up. He was informed that there was no order there for us. He called me, and I researched it and discovered that the order was sent to a Lynnwood store, which we have never ordered from. My husband went to locate this store. It was very hard to locate! Needless to say, it took an hour and a half and way too much gas to get our dinner!
I must say, the staff at both locations were very nice and apologetic. I do not fault them. I fault the online system.. I am hoping that this is not happening to others.. Thank you for your time!
Poor customer service
Today on sept. 25, 2020, I walked into domino's at 6:55pm to pick up an online order and noticed that I wasn't greeted when I walked in. I thought okay that's fine, as long as someone comes to the register to serve me then it's not a big deal. Well I end up waiting over 5 minutes and still no greeting, no assurance that I will be helped, and this sense of...
Read full review of Domino's PizzaThe discrimination one of your staff members made towards myself on the 18/08/2020...
On the evening of 18/09/2020 I went to collect my order of which I did for collection and was met with where your mask! I felt totally belittled and embarrassed for all your staff members to stop and stare... I am medically exempt and under the discrimination's act I do not need to explain why I was not wearing a mask. When quizzed about this she said well wear 1 next time... I asked your staff members where all their masks where? Anyway I felt totally ill and disrespected when I was a very loyal customer at the birkenhead shop.. Now I dont think I will go there again and also just stop using your shops because of the way your staff member made me feel... The girl was a polish lady who made me feel like [censored]... Thanks for that... Also put me off the pizza that I only went in shop for 3 seconds... I hope you will sort this total violation of my rights! Thanks I look forward to hearing from you thanks... [protected]@hotmail.com.. Thanks.. I do have grounds foe a discrimination claim if I wanted to proceed... It happened at 20.00
Domino's Pizza Reviews 0
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About Domino's Pizza
The company's menu features a wide variety of pizzas, including classic favorites like pepperoni and cheese, as well as unique specialty pizzas like the Philly Cheese Steak and the Wisconsin 6 Cheese. In addition to pizza, Domino's also offers a variety of sides, desserts, and drinks.
One of the things that sets Domino's Pizza apart from other pizza chains is its commitment to technology. The company has developed a number of innovative tools and platforms to make ordering pizza as easy and convenient as possible. For example, customers can order pizza through the Domino's website or mobile app, and track their order in real-time using the company's GPS tracking system.
Domino's Pizza also offers a number of unique delivery options, including its famous "30 minutes or less" guarantee. If a customer's pizza is not delivered within 30 minutes of placing the order, they receive a free pizza voucher for their next order.
Overall, Domino's Pizza is a popular and well-respected pizza chain that has built a loyal following of customers around the world. With its delicious pizza, fast delivery, and innovative technology, it's easy to see why so many people choose Domino's for their pizza needs.
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Overview of Domino's Pizza complaint handling
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Domino's Pizza Contacts
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Domino's Pizza phone numbers1300 888 3331300 888 333Click up if you have successfully reached Domino's Pizza by calling 1300 888 333 phone number 37 37 users reported that they have successfully reached Domino's Pizza by calling 1300 888 333 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number 141 141 users reported that they have UNsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number+1 (800) 366-4667+1 (800) 366-4667Click up if you have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 3 3 users reported that they have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 7 7 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number+1 (734) 930-3546+1 (734) 930-3546Click up if you have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 0 0 users reported that they have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone numberRetail Sales+1 (216) 832-8789+1 (216) 832-8789Click up if you have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number
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Domino's Pizza emailscustomercareteam@dominos.com100%Confidence score: 100%Support
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Domino's Pizza address2107 Macarthur Dr, Orange, Indiana, 77630, United States
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Domino's Pizza social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024 - View all Domino's Pizza contacts
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