Domino's Pizza’s earns a 1.4-star rating from 1481 reviews, showing that the majority of customers are dissatisfied with dining experience.
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Service/found object in pizza
This is a complaint to the CEO of Domino"s Pizza, the complaint is for domino's located at 9592 Federal blvd, Federal Heights, Colorado 80260. Usually my order is hot and on time when the text message is sent, but last night on February 27, my order was 45 minutes late after I recieved the text message saying the driver is entering my neighborhood. I called the store and the General Manager is what she said her title was told me we are backed up so she could not explain why it was delivered 45 minutes later after I recieved my text message. So, by the time the driver arrived he said he was new and got lost, so I backed off and thought well he is new so I won't complain. Well, as my family started eating the cold pizza and hot wings, my daughter bit into something hard and it was an inch long plastic probably sharp enough to hurt someone. I am glad no one got hurt in my family, we immediately stopped eating and dispose of pizza so after working all day long and hoping to have a hot meal and not having to cook was all GONE. It was better just to have a bologne sandwich. I got back on the phone and explained to the General Manager and all she could do was put a free meal on my account. She said nothing about fixing the problem, that is my concern. Do you really think I am going to order the next night for a free meal, I don't think so. My next concern is how old is this General Manager, sounds like she's still in High School, she did not even know the protocol or complaint phone line or information for me. You as CEO for Domino's need to take care of your employees, I could complain all I want but it is not going to do any good saying it to the employees I am sure they have a situation that made my pizza arrive cold and why there is a hard plastic piece in my pizza which could have resulted tragically. PLEASE take care of your stores your employees! There are times they delivered my pizza hot and on time or times when I did not want to drive in the snow or when the pandemic hit. Something is going wrong at this store, they have always followed through so please help this young lady whom says she is the General Manager, she's got a situation.
Buffalo wings
A bunch of fat little meat. Like putting fingers through a bat of lard.🤢🤮🤑 very disappointed i. This. I usually have good service from them. So when I got this box full of fat I was upset. My fingers literally ran through it like soft lard. Gross, disgusting and will never get wings or pizza again from there. I should have known better than to order from dominos!!! Seriously my bad.
Retail storefront customer service
I was verbally castigated as well as verbally threatened by your store employees. Please contact me as soon as possible about this matter. I will be patiently awaiting your response... And as I read your disclaimer on this text field it says "because my description is so short, it is unlikely to be noticed". Why would the length of my message determine the priority of my complaint? This is discrimination
Read full review of Domino's PizzaDelivery
I ordered a pizza at 9:45pm and I could not change the number in the contact box, but I was able to change to the number in the text message alert. I am highly pissed because I had people waiting on pizza tonight and Domino's did not deliver... When I called and asked would the driver bring the order back out I was told no! I will not be ordering anything...
Read full review of Domino's PizzaI ordered and bought a pizza and it was the worst pizza I have ever bought.
I ordered and bought a Domino's pizza, and it was the worst pizza I have ever bought. I call the store to voice my complaint and the lady named Ashley was rude and hung up on me. She accused me of telling her... She was full of [censored]. The pizza was dry, no tomato paste, no cheese, and very few toppings. Call Floyd Gadberry at [protected] Thank you
Read full review of Domino's PizzaDelivery experience
I've currently waited 2 and a half ours for my order. I called the store to ask how much longer the girl said it should be on the way in 15. Which turned into 35 minutes so then I called to cancel the girl hung up on me. The girl refused to let me talk to the manger. She had a very bad attitude after working 12 long hours all I wanted to do was just relax...
Read full review of Domino's Pizza#3448 domino's pizza
There been multiple complaints about this domino's pizza it changed ownership multiple times and they don't like to refund money when their wrong they are rude and don't know how speak to people and for delivery I can't change locations so I keep getting stuck with this location they have hung up on me multiple times when I call them
Read full review of Domino's PizzaService.
We recently ordered from dominos pizza in interlachen, fla and have received really bad service twice now. The first time it took forever for them too deliver our food to us and it ended up being the wrong order. The 2nd time it took over an hour and the delivery driver never showed up with our order, so we called to see what was going on and was told the...
Read full review of Domino's PizzaQuality of pizza upon arrival and customer service
We ordered from the goodlettsville, tn. On long hollow pike february 2nd around 4 pm. Our pizza left the store, which is maybe 2 miles from my house, at 4:20 and arrived at our house around 5:25. The pizza was cold and had hardly any toppings on it. It was like cardboard. Jeremy said he would refund our money for the inconvenience but it's almost a week...
The head director
❤i recommended no way buy nothing from this store my money wasn't refund they took my money and the man who own all the stories couldn't do nothing for me so yeah
Desired outcome: Nothing
Unethical behavior
"I am a loyal Dominos Pizza customer - have been for years, it is my favorite. Unfortunately 4 out of last 5 times ive ordered from my local store in Shawnee KS. there have been major big issues. I ignored the 1st few but finally after the ridiculousness I called the store - they would apologize and cover the cost or put a credit on my account. 3 days ago...
Read full review of Domino's PizzaLarg Pizza, Wings Dimino's Orillia Memorial Avenue
Hello we received an order on Jan 9/21 in which the chicken wings were very under cooked and the large pizza was over baked and dried out. I tried to call, but the store had closed. The order was put into the compost bin. We have been long time customers and tip the drivers well. Due to this occurrence (& a previous unpleasant delivery person's attitude...
Read full review of Domino's PizzaEmployee
Your employee at location Lucedale, ms 39452 took her time on phone and looked at me with a smirk (STUCK HE LIPS OUT LIKE F/u when I ask for my order )Needs to be removed from that position
Abuse by dominos employee toward customer at the store
I Mithula Perera ( [protected]@yahoo.com [protected]) On 1-2-21 place an online order #1700 for $34.24 with Dominos store at 4701 Clark Ave, White Bear Lake MN 55110. I went to pick up my order at 7.22pm that day. A pizza delivery person had double parked his SUV between a spot in front of the store and the next handicap space. I pointed out to the...
Read full review of Domino's PizzaDelivery
I provided my apt and door entry code for the driver and they refused to deliver to my apt door as i'm unable to walk downstairs. Called the driver twice and the actual store and was hung up on each time. I never received my order. They associate at the restaurant continued to talk over me and didn't let me speak and hung up and refused to resolve anything.
Read full review of Domino's PizzaService
Date: 12/27/2020 I ordered an onion, olives and mushroom pizza with cheese stuffed breadsticks and the sauce on the app for delivery at 3:15 the delivery got to my house about a 3:27. When my dad open the box he found a 2 liter coca cola a chicken pizza and a ham pizza which wasn't what we ordered so we called the Dominos on 14 Jackson St, Methuen, MA...
Read full review of Domino's PizzaLong wait for food, cancelled order
I place an order at 232PM, tracked in online, at 242 PM it was in quality control. I called around 305PM and sat through the Domino's commercial then asked to hold. After five minutes on hold finally talk to a human. My order was waiting on the delivery guy to get back and she stated it would be 10 minutes before he arrived to the store to get my pizza...
Read full review of Domino's PizzaEmployee not wearing mask while making pizza
While I was waiting for my pizza at the door (around 10:30 pm EST), I saw an employee making pizzas without wearing a mask. I do not know if that person was making my pizza, but they were clearly making some for other people. My father has Crohn's Disease and his immune system is compromised, and if I catch COVID, my dad could die as a result. For safety...
Read full review of Domino's PizzaNot hired for no reason, probably discrimination
I applied online, and went in for a job interview. I was on time and dressed very professionally, I am more than qualified, I have an associates and bachelors in business management, and I was simply applying for a delivery driver. I was never called back for the job. I was interviewed by a white woman who seemed bothered by my presence, she barely even...
Read full review of Domino's PizzaHalf order delivered / run around from store
My order from store #7454 was delivered on 12/4/2020 at 5:30 p.m. Only half of my order was delivered. My total was $83.16. We called the store twice to see where our good was and the store kept saying he's on his way. Almost an hour later and still nothing. Keep getting the run around with the store. Never again domino's!!! I will continue to call, days if...
Read full review of Domino's PizzaDomino's Pizza Reviews 0
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About Domino's Pizza
The company's menu features a wide variety of pizzas, including classic favorites like pepperoni and cheese, as well as unique specialty pizzas like the Philly Cheese Steak and the Wisconsin 6 Cheese. In addition to pizza, Domino's also offers a variety of sides, desserts, and drinks.
One of the things that sets Domino's Pizza apart from other pizza chains is its commitment to technology. The company has developed a number of innovative tools and platforms to make ordering pizza as easy and convenient as possible. For example, customers can order pizza through the Domino's website or mobile app, and track their order in real-time using the company's GPS tracking system.
Domino's Pizza also offers a number of unique delivery options, including its famous "30 minutes or less" guarantee. If a customer's pizza is not delivered within 30 minutes of placing the order, they receive a free pizza voucher for their next order.
Overall, Domino's Pizza is a popular and well-respected pizza chain that has built a loyal following of customers around the world. With its delicious pizza, fast delivery, and innovative technology, it's easy to see why so many people choose Domino's for their pizza needs.
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Overview of Domino's Pizza complaint handling
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Domino's Pizza Contacts
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Domino's Pizza phone numbers1300 888 3331300 888 333Click up if you have successfully reached Domino's Pizza by calling 1300 888 333 phone number 37 37 users reported that they have successfully reached Domino's Pizza by calling 1300 888 333 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number 141 141 users reported that they have UNsuccessfully reached Domino's Pizza by calling 1300 888 333 phone number+1 (800) 366-4667+1 (800) 366-4667Click up if you have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 3 3 users reported that they have successfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number 7 7 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (800) 366-4667 phone number+1 (734) 930-3546+1 (734) 930-3546Click up if you have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 0 0 users reported that they have successfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (734) 930-3546 phone numberRetail Sales+1 (216) 832-8789+1 (216) 832-8789Click up if you have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have successfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number Click down if you have unsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number 1 1 users reported that they have UNsuccessfully reached Domino's Pizza by calling +1 (216) 832-8789 phone number
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Domino's Pizza emailscustomercareteam@dominos.com100%Confidence score: 100%Support
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Domino's Pizza address2107 Macarthur Dr, Orange, Indiana, 77630, United States
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Domino's Pizza social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024 - View all Domino's Pizza contacts
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