Domino's Pizza
Reviews and Complaints

I placed an order online #515815
On 8/31/19 at 1206 pm.
I watched the tracker and the order came out of the oven at 1240. At 108pm the order went out for delivery. (I live 4 minutes away from this store).
After an hour i called and asked where my order was. They could not tell me. I cancled the delivery.
The driver still came, at 255 pm. I had already prepared something for lunch for my son and i.
Will not order Dominos again. This is ridiculous.
Lynette Speth
5300 Cherry Creek South dr. #111
Denver Co 80246
[protected]
[protected]@gmail.com

My area has a $4.99 delivery charge. I do understand that charge pays the drivers. Due to this delivery fee, most customer think this is "the tip". The delivery person, has to pay for insursnce, ware and tear, and maintenance plus fuel cost. Over a period of time the delivery person makes very little of goes in the negative income.
Other pizza stores do not have a delivery fee and the prices are all about the same as Domino's before delivery fee.
Last night my delivery cost me quite a bit more than the competitive (2)
stores because I did the right thing by tipping the delivery person even after this free.
If other stores can do this, so can you.

Sincerely
Diann

I called in my order and had to repeat my order 3 times the employee had to ask someone else . " this guy say we have special" ?
After I was still doubtful I waited the 35 min wait time.
When I arrived at Dominos there was 1 customer car in the parking lot. As soon as I got out of my vehicle I could hear music coming from the store. I walked in and the mexican music was so loud I almost turned around and left. There was a lady trying to place her order at the register both her and the cashier had to lean into each other when they spoke. I then said "excuse me" in a loud voice and then the music was turned off. The lady trying to give her order turned to me and said thank you. To have a business and to disrespect customers with blasting music and then trying to talk over the music . And what happened to hair nets is that not in the company policy somewhere . That was the most irritating, frustrating, disrespectful time I had ever experienced. Pizza Hut just got a new carryout customer. Thank you Dominos.

I drove to Dominos and first asked if the pizza sauce was sweet and the lady said huh. I explained the marinara sauce was often quite sweet. She said I don't know. I then told her I would just get a spinach alfredo. She asked how many and what toppings did I want on it. I told her Spinach alfredo nothing else. What received was a very greasy pizza I didn't recognise the cheese that was dripping oil. There was also spinach that was raw and had what appeared to have sticks protruding from the leaves. It was saturated with both garlic and salt. Either she didn't know what spinach alfredo was or didn't care. It was lunchtime and I was the only customer in the place the entire time. I wonder why.

Over a period of 4 months, waiting for my delivery took anywhere from 45mins to an hr, to then have cold cold food arrive. When placed order told 20mins for delivery. Driver then took money for order but Said had no change. He would have to go and get change to then drop back with change owed. Leaving with no concern food was stone cold and took close to an hr to return with change.
Last night was the last Straw when Again Same Happening, except driver was very Rude. No more. I'm not after Anything. No free meal etc. I will never again order from Morningside (Brisbane) store and will Word of mouth Tell my friends and family. Very disappointed. Have ordered from this store for 9yrs never a problem till recently.. very Rude driver.

I have neen a long time customer of Dominos .i had redeemed my points for free pizzas yesterday .but i never received them they had sent the order to my old address that was on my online app with dominos. They never called or notified me on the phone is there any way i can can get my points back or my pizza. My phone number [protected] .any my email. [protected]@gmail.com

Dear Team,

I would like to give a feedback about Domino's Pizza.

Domino's pizza has the worst customer service.
I have never ever seen this kind of careless service before.

Without delivering the order they have mentioned delivered and when i called them they are not at all responding. Because it was more than 30 minutes and the ware unable to deliver this.

I feel helpless here, because domino's pizza doesn't take any responsibilities of there customer. They are not responding on feedback.

I'll never ever order from them again, also I have uninstalled the domino's app from my phone.

Aman Kumar
[protected]

I ordered for £47.20 a meal for my children. When I paid the delivery man in cash, I noticed 4 barbecue dips, worth £1.96 were missing. I mentioned this to the man but didn't even get an apology, he told me I could go to the store-I would have had to walk as I had no car- to get them. He kept the money of course...
The order number was 299050230. Order date and time was 31/7/19 at 19.43h.