CB Satellite and Cable TV MultiChoice Africa / DSTV incorrect billing for my holiday home

MultiChoice Africa / DSTV review: incorrect billing for my holiday home

AJohannes of ZA

Dec 18, 2019 1:27 am EST

Good Day

I am so frustated writing this email as no one, but one can assist or try to resolve my matter of urgency.
I have called on the 12th December to activate my holiday from the 17th which I do every year, while waiting for an operator I heard my account due is R1479.00, which I then queries but they can't tell me what the reason for the amount is they just keep on saying my holiday is active and that is the amount I need to pay. I have spoken to Zanele, try to explain she puts me on hold for her manager and did not come back to me for 10 minutes, after the 10 minutes she advise me that her manager will call back within an hour, no replied call received, which I then call again after 2 hours.
Now I was speaking to Mandisa which also puts me on hold for more then 15 minutes and I rang up.
I go to DSTV Table View there they could not also assisted and the lady took my number stating she will call me the Saturday, no call received.
I checked on the 17th December again my balance owing now it is R2179?
I got on the phone(021 508 2222) spoke to Anita, she is sarcastic not even trying to assist me and puts me on hold for 15 minutes?
Why do a person have to struggle like this to get help and assistance from them, it is ridiculous, I am really so pissed off as I am not going to pay that amount, not even a full monthly package cost R2179...
Please assist me urgently!

Anthea([protected])
[protected]/[protected]

0 comments

Add a comment

MultiChoice Africa / DSTV - account payments 69

Resolved

MultiChoice Africa / DSTV - multichoice not explaining true conditions of dstv explora price lock contract deal 22

MultiChoice Africa / DSTV - sexual activity on cartoon network 4

MultiChoice Africa / DSTV - reconnection fees 8

MultiChoice Africa / DSTV - dstv accounts 1

Resolved

MultiChoice Africa / DSTV - I changed our account and banking details. I was not informed that we had to cancel the former acccount I TOOK THAT FOR GRANTED

MultiChoice Africa / DSTV - re-runs

MultiChoice Africa / DSTV - refund 2

MultiChoice Africa / DSTV - call center 4

MultiChoice Africa / DSTV - Double payment of monthly subscription

View all MultiChoice Africa / DSTV reviews and complaints

MultiChoice Africa / DSTV Contacts

MultiChoice Africa / DSTV phone numbers

+27 11 289 2222
+27 11 289 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number 273 273 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number 294 294 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number

Johannesburg

+27 12 422 2222
+27 12 422 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number 88 88 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number 99 99 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number

Pretoria

+27 31 710 2222
+27 31 710 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number 50 50 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number 51 51 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number

Durban

+27 21 508 2222
+27 21 508 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number 69 69 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number 94 94 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number

Cape Town

+27 41 395 2222
+27 41 395 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number 17 17 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number 40 40 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number

Port Elizabeth

+27 51 503 2222
+27 51 503 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number 14 14 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number 26 26 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number

Bloemfontein

+27 11 289 3000
+27 11 289 3000

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number 19 19 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number 38 38 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number

Switchboard

More phone numbers

MultiChoice Africa / DSTV emails

help@dstv.com

100%
Confidence score: 100%

Support

MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

MultiChoice Africa / DSTV social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 04, 2024