eBay
Reviews and Complaints

I contacted eBay and reported a fraudulent seller which is a real thieve and he stole my money. And I'm not the only victim, a lot of users were scammed and robbed my that scam artists! I sent them all the information I had and I was expecting eBay to help, but they did nothing and they did not even reply to my message! Only once I received a message from them but that was just a spam and had nothing to do with my issue. This is terrible, that there are actual thieves on eBay and they are allowed to do their shady business and eBay moderators simply don't care. I lost over $200 because of them! I will not use eBay ever again, because in my opinion this site is not safe and there a lot of scammers there!

On Sunday 1/22/2017, I contacted ebay needing help to return an item I purchased that was too small for me. I ordered it from China and the seller wanted me to pay to have it sent back. The first two ladies were very nice and walked me through what they wanted to try to do to get the item back to the seller and have him pay the shipping. I did what was needed (upload pictures showing the size from different angles and at 5:24 PM I called ebay back. I got a guy this time and he is telling me that the shirt is the size it is supposed to be because the measurements given by seller is in CM and not American sizes (which I believe he was wrong about the way he interpreted the sizes and then he said I should just try to sell the item to someone who could wear it instead of trying to send it back. It was really not his place to suggest to me what I need o do with the item because that was not the reason I called ebay. I could tell he really was not interested in offering any solutions as far as helping me get the item back. MAYBE EBAY SHOULD HAVE GIVEN HIM THE DAY OFF BECAUSE HE CERTAINLY DID NOT SEEM INTERESTED IN HIS JOB. Next time please tell him to stick to the script and if someone wants his opinion, we will ask for it.

Dear sir:
My name is tony bobet. I am open this complaint of my brother behalf, his name is raul bobet. My brother residence with me, the address is 1710 seward avenue, bronx, new york city, 10473, apt#5-g. I am filing complaint to ebay.com. They located at: ebay headquarters, 2025 hamilton avenue, san jose, california 95125. Telephone# [protected].
I think that ebay is a scam and fraud. I am filing 2 complaint to ebay.com. Here is the information.

1. Power ranger dino thunder brachio morpher, bandai 2003 with wrist strap. Item number# [protected], price $55.00, and the ref # [protected].
Below of the page will show the information.

2. Brother set (2) correctable 1030 film ribbons typewriter word processor 1230, black. Item number#[protected], price$5.99, and the ref#[protected].
Also, below of the below of page will show the information.
Thank you very much

Yours, truly yours,
Tony bobet

Dwight jimerson
Aka duegee mack
916 balzar ave apt 1
Las vegas nv 89106
Re: refund 12/28/2016

Dr. Devin wenig ceo
Ebay corporate office & headquarters
2145 hamilton ave
San jose ca 95125
[protected]

This is a complaint about the customer service I received after trying to rectify a situation that has arisen from the return of an item purchased which I originally took to be my fault in failing to select the correct apparatus on the item but later found out to be the fault of the seller, because this option was not offered to me when the purchase was made. It involves purchases made nov 10, 2016 and dec28, 2016.
Letter to the seller dec. 28, 2106
This is not a question but a statement. On nov 10, 2016 I purchased this same battery, [protected], ni-cd 6v 900mah rechargeable battery for led solar light power syp aa5sw us) ; it was delivered on nov. 23, 2016, it had a jst-syp tip on it the wrong one. I was told to return the battery for a refund but the return shipping was not covered which will cost me $6.45 which is over half the cost of the battery, making the return unfeasible. I selected not to return the battery but to just purchase the one with the correct tip on it. Today on dec.23, 2016 I just purchased another, [protected], ni-cd 6v 900mah rechargeable battery for led solar light power syp aa5sw us; and I was not offered the option of selecting which tip was to be placed on it. At this time I am notifying you that I want the tip jst smp on this battery. Now being that company randomly sold me a battery with the wrong tip the jst-syp on the previous battery I purchased the seller should refund me the $10.90 spent in purchasing the previous battery. If they want the previous battery returned to them they should cover the shipping costs. It was their fault the wrong battery was sent to me.

Ni-cd 6v 900mah rechargeable battery for led solar light power syp aa5sw us
Item no: [protected]
Buyer: duegeemack
Seller: hunk_lee
Sale date: 11/10/16 12:22
/////////////////////////////////////////////////////////////

1 item sold by hunk_lee

Ni-cd 6v 900mah rechargeable battery for led solar light power syp aa5sw us
([protected])
Estimated delivery fri, dec 30 - mon, jan 09
Delete item

Item price:
Us $10.90
To: ebay dec.28, 2016
I called ebay [protected] approximately 2:28 pm and spoke to mist regarding the first battery I purchased which a return request had been made on. And the seller had agreed to the return but I had to pay for the return shipping and I decided not to because it would cost over half the price of the battery to do so. I informed her that I had decided to eat the cost of the battery and just order another today. When I did no option was offered to select the correct tip so again the battery tip being randomly selected would be sent to me... Therefore the wrong tip being sent to me was not my fault but the fault of the seller. That being the case the return shipping costs should be covered by the seller not i... I should get a total refund of $10.40 on the first battery. Mist reacted not as customer service agent but as a prosecuting attorney seeking to convict the defendant of the standing charges, not focusing on the truth, all of the elements of the case but just on what could be used to get a conviction. But started misconstruing matters related in the letter, saying that the reason the refund would not be allowed that it was returned because of buyer's remorse. I told her I did not select that as the reason for the return and again I told her that the wrong item had been sent to me in that the battery had the wrong tip on it and that had nothing to do with remorse. I then asked to speak with a supervisor and she first refused then agreed. But returned saying no supervisor was available. I sought to reason with her but she was very un - reasonable and the cal was ended at approximately 2:45 pm.

I just checked out the 2nd order and the seller has cancelled the order rather than fill it... Now I contacted him on the same day immediately after the order was placed and told him what tip I needed. Rather than fill the order he refused to do so... Yet I still have not been refunded the monies spent on the battery that tip was randomly selected for.

New message: #[protected] I ordered a monogramme...

eBay
New message to: scootertrashridingear
#[protected]
I ordered a monogrammed book bag and lunch box for my 5th grade granddaughter. It is falling apart and hasn't even made it through have the school. Very discounted with my buy. What can you do?
Sherry Zelesnak

Personalized Backpack & Lunch Bag Set Chevron ZigZag gray monogram book NEW
Personalized Backpack & Lunch Bag
Price: $59.99
Buy it now
Watchers: 22
Quantity Remaining: 0
Free Shipping
Buy it now
Get to know the buyer sherryriverside55

• Located: Wampum, PA, United States
• Member since: Jul 20, 2011
• Positive Feedback: 100%

Ebay should instruct Pitney Bowes Co. to verify correctly the import duties… because as I mentioned already this is legal robbery!
I would be very pleased to be refunded the $25.- which Pitney Bowes extracted from my PayPal account.

I did not mention the charge of $40.90 charges by Pitney Bowes Inc. / Ebay to cover the transport costs of the seller in the USA
The cost of the transport from the USA to Thailand were clear… $10, 95.
In case Ebay will not admit this kind of abuse… your place is clearly between the abusing parties!

Import duties… over-charged with 127%
Shipping cost… over-charged with more than 400%

I consider the extraction of $25.- as theft… as it has nothing to do with the by Ebay mentioned obligation to pay import duties to the Government…

This article of Change.org is circulating on the Internet and explains clearly the problem!

Ebay's Global Shipping Programs' only use is to illegally gouge and steal money from non-US customers. Any time an American Ebay retailer sells an item to someone outside the USA, some company called Pitney Bowes blindly adds a %15 charge to the item's final value, on top of the sellers shipping and handling fees, for no apparent reason. The buyer has no option to opt out of this bogus service. These unfair and unjust fees are forced on the buyer illegally. It's nothing but a scam and Canadians are tired of being taken advantage of!
It has nothing to do with shipping or handling. We know this because the seller takes the item to a USPS Post Office, the same as they always did. There is no way USPS would know to forward this particular piece of mail to some third party handler, as opposed to any other piece of mail. They simply deliver this item as they do any other item, for the normal rate. As well, this has nothing to do with taxes or duties. Pitney Bowes just blindly adds a fee to any item's final price, regardless of the item's tax eligibility. In many cases, there is NO TAX to be charged on a particular parcel, however this does not seem to make any difference.
Ebay and Paypal. Shame on you for allowing PITNEY BOWES to money-grab your customers. This should be illegal, but unfortunately we will have to sue Ebay, Paypal and Pitney Bowes for fraud in a class-action lawsuit. It is horrendous that a company allows a third party to steal from their customers like this.

Jian wang aka Ebay user id jianwang777 is selling stolen, icloud, blacklisted, unpaid balance iphones under for parts/ broken however in his description says they will activate an carriers and even assures you in private messages before the purchase. When you open a case all they care about is the condition he listed it as. This guy is a thief and is selling stolen stuff on eBay and needs to get shut down. Search his user name on google, he's been doing this for years.

I have opened a dispute for the payment I made to Paulius Civilka, this scammer sell nothing he pretend that he will register your domain name but actually just steal your money and pretend he delivered the product since he has just to say so to ebay and ebay will beleive it .
I contacted ebay they didnt listen to my complaint and the most frustating thing they deleted the purchase that I have made and the evaluation from my list and closed the dispute wih no refund .
the most stupid answer I hade is that they closed the dispute because the seller have provided the exact description of the product and I wanted to know or at least to explain in comprhensive manner wish product they are talking about, ?did they check if he delivered my domain registration we are talking about a virtual item that can be verified easily but they did nothing . worst customer support ever I am the victim here so I contacted paypal and they forced this scambug to refund end of story
ebay is unreliable and as a customer who buys product with my own money I will try something else my advise try those who let the comments of other user on products at least scambag like this will be exposed and will no longer make other victims like in ebay who delete your evaluation .
I

My family and I sit down the manager the name of zane and the host was very disrespectful to one of the service told the young lady that he hate her and that she is a fat b* when I observed the server she was pregnant. I felt so bad that I had to walk out because I lost my appetite. The management it's very unprofessional this is unacceptable that rudy tuesday have a management like this running this restaurant. This is not the first time that I observe his behavior. He should be fired or written up.

1. Tried to fill a new item sell page in Google Chrome and it stuck on thinking forever!
2. Switched to MS edge, no freezing, but numerous errors when tried to upload various image (a stupid mandatory requirement): "Some of your photos do not comply with our policy"!
3. Bug in UX - eventually managed to upload a photo, but the RED WARNING message ("Some of your photos do not comply with our policy") remained!
4. Contacted ebay chat support and eventually spent more than an hour resolving this issues!
Think twice before posting an item to sell on Ebay!

I'm extremely disappointed with Ebay! I was their loyal customer for a long time and recently got scammed! Ordered something from a seller on Ebay and never received my order! No matter how hard I've tried to reach the seller he ignored all my messages. But the worst part here is Ebay customer service! They were always helpful and kind, but this time they said that there is nothing they could do and that's all! Horrible attitude!

I wanted to order a sequim from ebay but it was not available. I contacted the seller to make it available but they said it will not be available there and I have to buy from them directly. They sent me a paypal link through which I paid. The dress value was $60 and then addition they charged for delivery i.e $9. After it reached, the delivery person demanded for another INR 1500 (approx $23 ) and said if we wont pay, them they will not deliver the dress. I contact seller but they said, they dont know anything about it and I have to pay. So the dress of $60 finally ended to me at $82.
Now comes to dress, the dress was of really low quality, the size was far different from what is ordered, at least 2 sizes bigger. Now when we are asking for the return, they are not answering and saying send back the dress, now they are not confirming who will pay the shipping charges and the extra charges incurred to me.
Now they are not even replying to my mails.
Supplier details are
Company Name : FU TING
ADDRESS : 11-503 Huachen International Yiai Yangcheng west road, Suzhou, Jiangsu.
Postcode : 215132
My Contact details :
Sayed Mohd
Ph :[protected]
email : [protected]@gmail.com

I listed an iPhone 6 on eBay that was in nearly flawless condition as an "excellent" condition used phone and describing every mark on the phone and describing the phone as accurately as possible. eBay guaranteed my phone would sell for at least $352 and if not they would provide a store credit for any difference in final sell price. Throughout the entire 7 day duraction of the auction the site listed my auction as eligible for the $352 price guarantee. After the auction ended and the phone sold for $277 I received no notice or information from eBay. I decided to call eBay. The first customer service representation told me I would receive the price difference within 2 business days. After 3 days and still having not received the voucher I contacted eBay again. This time eBay informed me they decided on the 10th day and 3 days after the auction ended that they were no longer going to honor their price guarantee since they now decided an "excellent" condition used phone cannot have a single mark on it. No where on the listing site or in the price guarantees terms and conditions does eBay describe what "excellent" means for a used iPhone. I knew this which is why I chose to provide a very detailed written description of the phones condition so that he buyer would not be surprised or disappointed in any way. I believe eBay is arbitrarily creating retroactive requirements for their listings in order to not provide guarantees their give their sellers to encorruage them to use eBay to begin with. eBay had 8 days to inform me they would not honor the price guarantee before I shipped the phone. They chose to make no effort to contact me. I am incredibly disappointed by the complete lack of customer service from eBay. I never thought I would have to worry about being lured into lisiting a phone with eBay with a false promotion that the company chose not to honor. I sold my phone for a much lower price than I would've gotten from any other site because of eBay's lack of service. Next time I will use Gazelle which very clearly shows what an "excellent" condition phone looks like on their listing service. I am providing the actual pictures and description from the listing which eBay told me did not qualify as "excellent" post sale.

Hello!
I've purchased a Halloween costume from a seller on eBay over a month ago and after I paid he stopped replying to my messages. I never received any confirmations or tracking number, and I have no idea where my order is. I was supposed to receive it already. I sent over 10 messages, but heard nothing back. I also tried to get some help from eBay but they said that I need to discuss everything with the seller. I have already opened a dispute with PayPal and hope they'll be able to get my money back. I'm very disappointed with eBay. I used it for a long time now and this was the worst experience I've ever had.

Seller VINTAGENESGAMING on Ebay used a scammy seller tactic on my for a purchase. ey ###, I was flying across the country due to a death in the family, and they canceled my order since i didnt pay within two minutes! Somthey sold me an item, agreed to the sale, then when i landed and tried to make payment FROM THE AIRPORT, because this seller is impatient and will scam you, they decided to cancel my order because they said someone else bought it! That means they list multiple listings on ebay and have none of the it es or significantly less of the items. To top it all of, they left ME bad feedback, i am the buyer! I tried to pay, but he canceled my order!
Avoide this scammy Ebay seller, who goes by vintagenesgaming!

Dear sir/madam:
I am writing this complaint about the disrespect for ebay.com/seller, adam pace. He live at 1019 riverbend club cir se, atlanta, ga, 30339, or 4236 cannington ct, douglasville, ga, 30135. My brother, raul bobet, order an item from ebay.com/seller, adam pace. The item is # [protected], price is: $19.99, date on the sale: july 20, 2016. The item name is 2004 power rangers bandai morpher red thunder wristband motion senseing. My brother order the item and received the damages: do not work. Ebay.com open the refund account and closed on a day, without return my money of $22.98, and, the seller send an email to with some disrespectful word and ebay, com will not help me.

EBAY sends me deals on selling items with a reduced selling fee rate often and I have used some of them. The latest one they sent me said a $1 selling fee. I sold an item and they charged me their usual 10% selling fee. I disputed it with my credit card company, which they arrogantly ignored, and sent me another bill. So I called them (India). The wait was 28 minutes for a callback. They denied that they sent the email. They did send it because it links directly to my account to pay them or else. They claim it was a spoofed email and told me to send it to [protected]@ebay.com. If it was then why are the beneficiaries of the spoof? Follow the money and everything leads to EBAY. Their auto reply to sending it to them reads to go to "My Messages" for anything from them. This is incorrect as it should be "MY eBay, then MESSAGES" They never before warned about doing this. Their list only goes back to May 31. How convenient for them as their original emails were earlier in May.
This is both greed and fraud. EBAY cannot be trusted and the corporate officers should serve hard time.

A new scam being used by eBay is to remove a listing after you have paid then hold on to your money for 8-11 days so the seller can respond. I have had two such cases this week, as the listing is removed the poor buyer is completely sidelined and all you can do is wait in the hope that eBay refunds your money.
Now eBay are clever because as a wronged buyer you can not leave feedback as a warning for other buyers to warn them so eBay can use this scam again and again . With the millions of customers eBay has this would be hundreds of thousands of buyers a week but as the loss of interest to the buyer is possibly only fractions of a penny if this is multiplied around the world this sum will run into millions a week and is any of this declared for tax purposes I doubt it. Once again eBay is demonstrating its lack of morals and decency by ripping everyone off for millions a week.
If you try and tell them that as a contract to supply that is voluntarily entered into and that as a party to this contract once the sale is stopped by them for whatever reason a full refund should be in place for the buyer but this not how eBay see it. If they stop a sale they expect the buyer to go on bended knee to the seller in the hope they will say "its a fair cop I give in have your money" .EBay accepts the add, EBay act as the sellers agent by making the add accessible to all, in the same way a travel agent advertises the notion of a holiday.what you are buying is a promises backed by the reputation of a known name. But the holiday is not being purchased from the travel agent it is purchased from the airline or hotel chain.in exchange the travel agent charges you a commission.if a holiday gets canceled it is the travel agent that has to sort out a refund they are the sellers agents.
But with eBay you are left to your own devices, I spent an hour on the phone with ebays customer service and after all that I did not know I still have to start the refund claim not only that but if I dont contact them again within a set time I lose any right to any refund.
The definition of theft is to deprive one of goods or chattel's. eBay steals your interest your time and then just to rub you nose in it they send you a feedback form so you can tell them how good they are.
In cases were for no fault of the buyer a contract is canceled by eBay a full and immediate refund should be given.

I have ordered two long pink wigs from a seller on eBay and instead of long I received two short pink wigs. Not only they were short but the color was also not the same as picture. I contacted the seller and asked for an exchange but he refused and stopped answering my messages. Then I tried to get some help directly from eBay customer service but they said that I need to deal with the seller on my own. So they clearly showed that they don't really care about their users. I'm very disappointed with eBay!

I have ordered LCD for Asus Zenphone 4(PaisaPay ID : [protected]) mobile which cost Rs.1295 and what i have received is something very smaller(Not sure if it is for Asus phone) See attached images on my broken screen mobile and what i have received. Contacted Ebay customer service for 5-6 times and no response till now. The Claim ID : 1935180 which is logged to complaint at ebay and still no response from no one, when contacting customer care they say that their claims will contact in 24 hours and no show and again i end up contacting and same answers. It is almost 7 days and i have spent Rs.200 for contacting customer service itself. Please help me to get my money back. It is only with one particular seller who indeed cheats like this. Seller id/:mariya-traders from Kalyan, MH, India. Please help to get this issue resolved.