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eBay Complaints 896

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M
7:18 pm EDT

eBay holtjonathan 01 for 1 ball joint remover that was never received

I am trying to get a refund from a order placed [protected] for 19.80. The seller was holtjonathan 01 and a delivery date of [protected]. On [protected] ebay prevented feed back saying the seller holtjonathan 01 was no longer a member. How the hell am I supposed to get a refund from a seller that is no longer a member. Why wait till [protected] to get an answer from a seller that no longer exist. This was a scam nothing more. I have and do purchase often on ebay but if I do not get a refund now my days on ebay are done. I have waited since [protected] for this [censor] to answer an inquiry or anything NADA nothing. Why doesn't ebay police the sellers and get rid of the scam artist like holtjonathan 01. I want the money back guarantee to do what it is supposed to do and get my 19.80 back NOW!

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B
11:39 am EDT

eBay michelle peranio aka christopha pallantena on ebay false advertising and theft of monies paid tucson arizona

This individual is selling merchandise not as described (via ebay). The individual listed an item with descriptive pictures, then takes their time to ship the item. Item finally arrives and is nothing like described. When notified of the obvious deception, this disgusting seller did not respond. Item is promptly repackaged by me (the buyer) and returned to seller.

A case had to be opened in order to : 1) force seller to address the issue of selling merchandise not as advertised, and 2) force seller to refund monies paid for goods not delivered as promised

As of this writing, seller has still refused to issue a $29.99 refund for the item seller intentionally mis-marketed and sold. It has been over two weeks. Seller is currently holding on to monies paid for ( a sold item) that was not as described. Seller continues to sell items not as described.

Seller has yet to respond, or offer any form of apology or restitution.

The conduct of this seller is reprehensible and ILLEGAL.

BEWARE

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11:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

eBay ebay - they do not send items they say they will

Do not buy anything from this vendor. Myself and a number of other people have purchased items from this entity on ebay. They keep promising to send it and tell you it is on the way and even pretend that it got lost in the mail and then they say they are going to send it again but then 6 months is up and you can't do anything about it except lodge a complaint with ebay. Paypal can’t give you your money back after the 6 months. Do not buy from this person on ebay. Under ebay they are listed as tomtop_auction.

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7:25 am EDT

eBay very bad and dishonest seller

I have returned a wig to the seller and was promised a replacement. I waited patiently for over a month and never received a replacement. I contacted seller many times and every time got nothing but promises. He said he needs some time to ship another item and wasn't able to tell the exact delivery date.
Then he stopped replying and I gave him one star and left a bad reviews.
After that seller contacted me and said that he will not send me anything until I apologize, remove my review and write a new good one. I refused and left another bad feedback and reported him to eBay. I hope eBay will help, but up until now they haven't contacted me regarding this matter.
eBay is not a safe place to buy.

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9:26 am EDT

eBay stollen box

[protected]@gmail.com is guy who sold me stollen item sky q box I'm not still fighting to get my money back and from PayPal and sky viewing card to was paid for only find out that both items r not belong to Mr Holland and all sky Q boxes on eBay being sold are stollen and sellers and buyers who buy them are handling stollen goods from sky TV ...beaware of this seller email above and his name on EBAY UK...HES SELLS STOLLEN ITEMS ONLY...AND POLICE ARE INVOLVED AS WELL...

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C
2:42 am EDT

eBay ebay shopping

I would not recommend Ebay to anyone, pretty unsafe place for buyers. Ordered many stuff from a seller on Ebay and never received anything. Seller took my money very fast and since then I never heard anything back.
I tried to contact him myself but failed, then I asked Ebay support for help. I explained the situation and asked seller's contacts but they refused to give me any private information!
They knew I contacted them because I was in trouble and was scammed by one of their users, but still refused to do anything.
I'm really disappointed with Ebay, I feel betrayed.

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C
5:11 pm EDT

eBay Cosmetic

New message from: emcc5338 (213Turquoise Star)
You can see Ebay took my side, by only giving you £2 back.
I've reported you and will report your untrue comments on feedback and that will be removed.
You left abusive messages that Ebay has seen so I have written on your feedback sheet.. which isn't lies unlike your lies.. so Ebay won't take your side. Next time don't send abusive messages and you might win...
That £2 must be very important to you LOL
Poor you.. literally! ( My husband by mistakenly accept request which was eaby sent to me for refund. when seller received that message she sent to me this massage WHY WHY WHY? WHY seller wrote I am poor and £2.00 important for me and etc WHY WHY WHY?

SECOND MASSAGE FROM SELLER

New message from: emcc5338 (213Turquoise Star)
Lol you do that.. Where is the proof that you didn't use the item before "sending to the lab"?
Exactly.., still no proof.
I offered the £2 not Ebay because I thought you obviously need the money..
Now it's you and you have £2 back just drop the issue.., is it worth all this hassle? Emails etc.. it's really sad and I worry.
It is a blusher.. move on..

This is 5th times seller did with me, every time new seller. I reported to ebay but ebay didn't took any action against seller.
Now I need full refund from seller and apologies letter from seller and ebay because have scammers seller, ebay doesn't care about buyer so that seller dose't care about eaby reules.
WHY seller sent to massage I am poor and £2.00 important for me WHY WHY WHY WHY .
I need full refund and apologies letter from seller and ebay.
This issue is related to health and safety.

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Update by Complainant6724
Apr 29, 2017 11:04 am EDT

ORDER DATE
17 Apr, 2017
ORDER TOTAL
£2.70
+ £2.50
postage
Order benefit dandelion blusherSee return details
View order details
More actions
1 item sold by emcc5338
benefit dandelion blusher
benefit dandelion blusher
( [protected] )
Estimated delivery Thu, 20 Apr - Fri, 21 Apr
Status: Your return is complete
Return on this item is closed. View return details.
This item has been dispatched.
Add note
ITEM PRICE:
£2.70
He or she sell me used item but description was totally change . now today I revived message that sell wrote I am poor and ebay took seller side but my husband by mistakenly accept request which was ebay send to me.but seller sent to me message I am poor and eaby took her or his side. I always issue with ebay many submitted complaint against sellers but eaby didn't took any action. this item is used item its health and safety issue and hygiene problem. I want full refund from seller and apologies letter from eaby and seller.

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P
12:05 pm EDT

eBay automatic sensor switch

Bought 10units and all came with foreign language (Chinese or Japanese) i am not sure. When i asked seller for return, they are charging my account for return shipment.
Talked to customer support rep and their supervisor, they were getting political and mocked me saying "if I buy item manufactured in china, how can we expect to have language in English".
I need help to reach out the higher level managers to understand this kind of support they are giving to Buyers.

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H
10:27 am EDT

eBay fraud, liar, con artist, cyber stalker/bully, unethical ripoff

Beware of doing business with Jeff Rumbold. He is either extremely ignorant/mentally impaired or intentionally vindictive. He uses his eBay account "colnagomanwa" to victimize dozens of innocent sellers.

In my case, he bid on an item and refused to pay. Once I had to get ebay involved and open a non payment dispute against him he sent a barrage of nasty emails claiming he was going to leave negative feedback and accusing me of not shipping his item (despite the fact he had a valid tracking number attached to his listing at all times).

He looks for reasons to leave negative feedback for hard working sellers in an attempt to take bread off of their table. This is how he gets his kicks. He refuses to be reasoned with or to admit he ever does anything wrong. Do not do business with this man. He will look for any way possible to hurt you and will enjoy it.

Avoid the scam artist Jeff Rumbold like the plague!

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Mark Guglielmana
US
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Nov 27, 2022 7:29 pm EST

That's a bunch of bull. Jeff's a personal friend of mine, a retired Navy veteran, and an outstanding person.

Shame on you for slamming Jeff because you refused to reimburse him for a purchase that was never delivered.

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S
4:51 am EDT

eBay I was scammed and ebay never helped me

I bought some cosmetics from www.ebay.com and my order arrived completely damaged. It was obvious that package was opened and then closed with the use of tape. I contacted the seller and provided pictures. He claimed that when he shipped the package it was in a good condition. I mentioned that several products were damaged and one lip gloss was missing, but he replied that was not his responsibility!
Then I told him that I was contacting eBay support and he said that I can do everything I want. Now I know why he was so self-confident. That's because he already knew how terrible eBay was, they never replied! eBay is not a safe place, there is no customer protection!

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C
7:51 am EDT

eBay ebay customer service

Had an ebay account I chose to delete that had over 2000 100% positve feedback on it with no penaties etc
Signed up for a new account everything sorted payment linked to paypal have registered my card with them cofirmed my address bank account and everything with paypal have never had an account suspended or anything from the start was not able to bid on anything. Brought a few items at buy it now and now I cant even do that. Have contacted ebay by contact us email got various replies as to why this is first seemed to think my account was suspended no it wasnt next I have unpaid items no I dont the next telling me I can only buy buy it now items no I cant even do that! I even had to resort to buying an item as a guest! Where is the logic in that? As a "guest" I could be anybody? They are now not replying to my emails all I get told is to call them
I will not be spending my money calling ebay for a problem they have caused that has made my account unusable will have no choice but to delete it. They clearly do not want my money.

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1:30 pm EDT

eBay ebay uk

I brought so much from eBay sellers some been good some haven't I been through abuse threats harrasment threats to my life by nasty sellers on eBay some scam you over dodge phones say they are me new or mint condition when they arrive they are faulty goods eBay don't do nothing about nothing at all keep abusers etc on and us buyers either get kicked off for standing up to them or put up with there abuse threats harrasment and worse some cases ...

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cinamon74
US
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Apr 10, 2017 8:02 am EDT

yes i agree this is the reason i deleted my first account with ebay that i had for over 10 years 100% positive feedback. a "top rated seller" completly verbally abused me when i opened a case because i didnt get the item. shocking way to talk to somebody this continued throughout the case ebay had proof of this from reading what they had written and although the problem was sorted ebay removed the HONEST feedback i left for the seller that was not abusive etc and basiclly told me top sellers can do what they want more or less. this seller obviously knew that to talk to me in such a disgrasful way they knew they could get away with it with no reprecussions from ebay and that any negative feedback would be removed. these top rated seller are the people that make ebay money they dont want to upset them. its just wrong

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C
6:33 am EDT

eBay seller protection

Hello. I am a seller on eBay and recently I sold something to a user and later I received a message from the same user saying that he was not satisfied with his purchase.
I decided to refund him his money and asked him to ship the item back to me. Later I received a shipping notification and a tracking number. After that I immediately processed a refund.
About two weeks later I received the package and when I opened it I saw that package was empty! I tried to contact the user, but his account no longer existed!
I sent message to eBay support but they did nothing to help, they didn't even reply. There is absolutely no seller protection on eBay, I think I will sell elsewhere.

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8:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

eBay warning! bijouterie-de-amelie on ebay!

Hi, Got 4 items from bijouterie-de-Amelie on Ebay. Out of 4 items 2 had a problem contacted them more than 20 times, what ever I say or ask them, same automated message to answer you. No Service what so ever, No Refunds and No Replacement items saying no more in stock and updating or changing the ad right away but still selling them. They did this for both items that were defective, same process and exact same pattern and practices. Delivery delays were respected (with in 2 months) got them after only 1 month. But if you have a problem with anything you buy there, it is simply your loss. I can not recommend this company and very unsatisfied customer.

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3:40 pm EDT

eBay refund

I have had an ongoing case with ebay in regards to a refund which has been ongoing for over a month now. The seller was uncooperative so I had ebay step in. They're 'Buyer Protection' guarantee is useless. I have had multiple conversations with them and each time told they will help and each time nothing is done. Don't be fooled; they continue to make excuses.

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2:51 pm EDT

eBay ebay uk

Ebay is full of scammers and con sellers I brought a now TV box with life time Plex I brought from a seller in northern Ireland seller dirty money after two months I reported the seller to the police as I lost my live TV channels within two months I paid 68pounds with live Plex TV for life but I found out I was scammed by the seller I lost 55pounds from the now TV box as I lost Plex TV altogether now total scam ebay UK is...on top of that I had threats to my life abuse harassment every time for 4 yrs I called the police few times I reported it to ebay guess what sellers get away with it ...ebay UK is totally disgrace ...

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3:43 pm EDT

eBay san francisco giants 2014 replica rings

I'm sending this complaint of eBay ID that is Sherry6915 she has ripped me of recently I paid for a San Francisco Giants 2014 Replica Ring bought by from her on eBay on recently of the date which is Feb.24, 2017 I was supposed to get this replica, San Francisco Giants Replica World Series Ring before or after the date of Feb.27, 2017 this Sherry Bonnet who goes by the ID again?At Sherry6915?Has used old out dated USPS label that was once from past sale Sherry Bonnet also puts this out dated places back into the USPS computer then sends an email message in lie saying it has been shipped out she again Sherry6915 is scammed is scamming all people for money also it now March.12th, 2017 I got nothing this Sherry Bonnet also continues to resell and then repost the exact sane ring I just like so many eBay buyers are paying and above all
Purchasing off from Sherry Bonnets ebay store and her Sherrys ID is Sherry6915 as im not only person she Sherry Bonnet is scamming as Sherry6915 is on eBay not sending also besides her rings failing to ships out other things sometimes lies saying item that item was lost or stolen?Again I checked on usps.com same tracking number called they are still waiting by from this Sherry6915 to hand this ring in a package to be handed to USPS driver for pickup at Sherry Bonnets home to be banded by her Sherry Bonnet to give to again USPS driver and or delivery person and Sherry is refusing to ship anything put keeping the same exact ring then reposting back on eBay reselling again she Sherry6)15 is stealing money and scamming on eBay and I'm here to file my complaint with you as, so you are fully aware of what Sherry Bonnet is doing on eBay her scamming and by taking my money then, refusing send items not just rings but others things after Sherry6915 has, got paid I paid $33.00 dollars, got no refund of no replacement of this ring again I'm filing complaint with your company again this Sherry Bonnet who's eBay ID is however again Sherry6915 again thank you for reading this bye

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1:57 am EST

eBay horrible

I bought a dress from Ebay and received nothing! My order actually arrived but there was nothing in the box, it was empty.
I contacted the seller and he told me that was impossible and that dress was supposed to be there. I don't know what really happened. Maybe that seller scammed me, or maybe someone stole the dress, but the point was that money was paid and order was not received. I asked for a refund but received no as an answer. Seller said that it was not his fault and that there was no reason for him to refund me. My experience with Ebay was terrible and I will not use this site again! By the way, when I contacted Ebay support they did not even reply. What a joke!

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10:27 am EST

eBay gift card.

Dealt with the worst customer service ever today. Was given a gift card several months ago. Went to use it and checkout said it was registered to another user? Contacted customer service associate (poor use of English language), was asked to send them proof of purchase and they may or may not correct problem. Now just where would I have this? Feed-up over $17.21 and customer service associates who can't speak the language.

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9:03 pm EST

eBay misleading the customers

I bought an iPhone from them. They are selling them as "Manufacturer Refurbished" but actually those are phones that are returned to Apple and Apple does not provide warranty for those phones. I check the IMEI and serial numbers, and I saw that this item was returned to Apple and not eligible for selling. They are misleading the buyers. Also, I was expecting to hear from them and now the time has passed and I cannot return the item, cannot give a feedback on eBay. I cannot even reach eBay customer support. I don't see any reason to buy something from eBay again. Although there are respectable sellers on eBay, Bidallies is definitely not one of them and eBay is not a good choice to buy an item. (Maybe it was in the past but not anymore)

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S
SergueiK
US
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Jul 31, 2019 7:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

LG V6 purchased on Ebay had poor signal reception. Continued to get worse until if finally died in just under 2 months. Company not interested in helping since it was past 30 days. Not recommended.

Y
Y
YIK235
US
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Sep 15, 2018 8:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchase an iPhone from them on July 7th. The phone is useless because simply doesn't work! Since then I've sent various emails/messages about my issue but seem they don't care. So like that, I lost $229. Stay away of them. Biggest rip off company on eBay!

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About eBay

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eBay is a leading online marketplace that connects buyers and sellers from all over the world. Founded in 1995, eBay has grown to become one of the most popular e-commerce platforms, with millions of active users and billions of dollars in transactions every year.

One of the key features of eBay is its vast selection of products. From electronics and fashion to home goods and collectibles, eBay offers a wide range of items for sale. Buyers can browse through millions of listings and find exactly what they're looking for, whether it's a rare vintage item or the latest tech gadget.

Sellers on eBay also benefit from the platform's global reach. With millions of potential buyers from all over the world, eBay provides a powerful platform for small businesses and individual sellers to reach a wider audience and grow their sales.

In addition to its marketplace, eBay also offers a range of other services and features. These include eBay Motors, a dedicated platform for buying and selling cars and other vehicles, as well as eBay Classifieds, a local classifieds site for buying and selling goods and services in your area.

Overall, eBay is a trusted and reliable platform for buying and selling goods online. With its vast selection of products, global reach, and user-friendly interface, eBay is a go-to destination for millions of shoppers and sellers around the world.
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1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, situated at the top right corner.

3. Writing the title:
- Summarize the main issue with eBay in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with eBay, including key areas of concern, relevant transaction details, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint, avoiding sensitive personal data.

6. Filing optional fields:
- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

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9. Post-Submission Actions:
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Ensure to follow these steps carefully to effectively file a complaint about eBay on ComplaintsBoard.com.

Overview of eBay complaint handling

eBay reviews first appeared on Complaints Board on Nov 2, 2006. The latest review I purchased a grinder through ebay which my husband wanted this particular make and no other was posted on Feb 20, 2025. The latest complaint Account - permanent suspension was resolved on Jan 09, 2022. eBay has an average consumer rating of 2 stars from 938 reviews. eBay has resolved 164 complaints.
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