eBay
Reviews and Complaints

Do not buy anything from this vendor. Myself and a number of other people have purchased items from this entity on ebay. They keep promising to send it and tell you it is on the way and even pretend that it got lost in the mail and then they say they are going to send it again but then 6 months is up and you can't do anything about it except lodge a complaint with ebay. Paypal can’t give you your money back after the 6 months. Do not buy from this person on ebay. Under ebay they are listed as tomtop_auction.

I have returned a wig to the seller and was promised a replacement. I waited patiently for over a month and never received a replacement. I contacted seller many times and every time got nothing but promises. He said he needs some time to ship another item and wasn't able to tell the exact delivery date.
Then he stopped replying and I gave him one star and left a bad reviews.
After that seller contacted me and said that he will not send me anything until I apologize, remove my review and write a new good one. I refused and left another bad feedback and reported him to eBay. I hope eBay will help, but up until now they haven't contacted me regarding this matter.
eBay is not a safe place to buy.

[protected]@gmail.com is guy who sold me stollen item sky q box I'm not still fighting to get my money back and from PayPal and sky viewing card to was paid for only find out that both items r not belong to Mr Holland and all sky Q boxes on eBay being sold are stollen and sellers and buyers who buy them are handling stollen goods from sky TV ...beaware of this seller email above and his name on EBAY UK...HES SELLS STOLLEN ITEMS ONLY...AND POLICE ARE INVOLVED AS WELL...

I would not recommend Ebay to anyone, pretty unsafe place for buyers. Ordered many stuff from a seller on Ebay and never received anything. Seller took my money very fast and since then I never heard anything back.
I tried to contact him myself but failed, then I asked Ebay support for help. I explained the situation and asked seller's contacts but they refused to give me any private information!
They knew I contacted them because I was in trouble and was scammed by one of their users, but still refused to do anything.
I'm really disappointed with Ebay, I feel betrayed.

New message from: emcc5338 (213Turquoise Star)
You can see Ebay took my side, by only giving you £2 back.
I've reported you and will report your untrue comments on feedback and that will be removed.
You left abusive messages that Ebay has seen so I have written on your feedback sheet.. which isn't lies unlike your lies.. so Ebay won't take your side. Next time don't send abusive messages and you might win...
That £2 must be very important to you LOL
Poor you.. literally! ( My husband by mistakenly accept request which was eaby sent to me for refund. when seller received that message she sent to me this massage WHY WHY WHY? WHY seller wrote I am poor and £2.00 important for me and etc WHY WHY WHY?

SECOND MASSAGE FROM SELLER

New message from: emcc5338 (213Turquoise Star)
Lol you do that.. Where is the proof that you didn't use the item before "sending to the lab"?
Exactly.., still no proof.
I offered the £2 not Ebay because I thought you obviously need the money..
Now it's you and you have £2 back just drop the issue.., is it worth all this hassle? Emails etc.. it's really sad and I worry.
It is a blusher.. move on..

This is 5th times seller did with me, every time new seller. I reported to ebay but ebay didn't took any action against seller.
Now I need full refund from seller and apologies letter from seller and ebay because have scammers seller, ebay doesn't care about buyer so that seller dose't care about eaby reules.
WHY seller sent to massage I am poor and £2.00 important for me WHY WHY WHY WHY .
I need full refund and apologies letter from seller and ebay.
This issue is related to health and safety.

Bought 10units and all came with foreign language (Chinese or Japanese) i am not sure. When i asked seller for return, they are charging my account for return shipment.
Talked to customer support rep and their supervisor, they were getting political and mocked me saying "if I buy item manufactured in china, how can we expect to have language in English".
I need help to reach out the higher level managers to understand this kind of support they are giving to Buyers.

Beware of doing business with Jeff Rumbold. He is either extremely ignorant/mentally impaired or intentionally vindictive. He uses his eBay account "colnagomanwa" to victimize dozens of innocent sellers.

In my case, he bid on an item and refused to pay. Once I had to get ebay involved and open a non payment dispute against him he sent a barrage of nasty emails claiming he was going to leave negative feedback and accusing me of not shipping his item (despite the fact he had a valid tracking number attached to his listing at all times).

He looks for reasons to leave negative feedback for hard working sellers in an attempt to take bread off of their table. This is how he gets his kicks. He refuses to be reasoned with or to admit he ever does anything wrong. Do not do business with this man. He will look for any way possible to hurt you and will enjoy it.

Avoid the scam artist Jeff Rumbold like the plague!

I bought some cosmetics from www.ebay.com and my order arrived completely damaged. It was obvious that package was opened and then closed with the use of tape. I contacted the seller and provided pictures. He claimed that when he shipped the package it was in a good condition. I mentioned that several products were damaged and one lip gloss was missing, but he replied that was not his responsibility!
Then I told him that I was contacting eBay support and he said that I can do everything I want. Now I know why he was so self-confident. That's because he already knew how terrible eBay was, they never replied! eBay is not a safe place, there is no customer protection!

Had an ebay account I chose to delete that had over 2000 100% positve feedback on it with no penaties etc
Signed up for a new account everything sorted payment linked to paypal have registered my card with them cofirmed my address bank account and everything with paypal have never had an account suspended or anything from the start was not able to bid on anything. Brought a few items at buy it now and now I cant even do that. Have contacted ebay by contact us email got various replies as to why this is first seemed to think my account was suspended no it wasnt next I have unpaid items no I dont the next telling me I can only buy buy it now items no I cant even do that! I even had to resort to buying an item as a guest! Where is the logic in that? As a "guest" I could be anybody? They are now not replying to my emails all I get told is to call them
I will not be spending my money calling ebay for a problem they have caused that has made my account unusable will have no choice but to delete it. They clearly do not want my money.

I brought so much from eBay sellers some been good some haven't I been through abuse threats harrasment threats to my life by nasty sellers on eBay some scam you over dodge phones say they are me new or mint condition when they arrive they are faulty goods eBay don't do nothing about nothing at all keep abusers etc on and us buyers either get kicked off for standing up to them or put up with there abuse threats harrasment and worse some cases ...

Hello. I am a seller on eBay and recently I sold something to a user and later I received a message from the same user saying that he was not satisfied with his purchase.
I decided to refund him his money and asked him to ship the item back to me. Later I received a shipping notification and a tracking number. After that I immediately processed a refund.
About two weeks later I received the package and when I opened it I saw that package was empty! I tried to contact the user, but his account no longer existed!
I sent message to eBay support but they did nothing to help, they didn't even reply. There is absolutely no seller protection on eBay, I think I will sell elsewhere.

Hi, Got 4 items from bijouterie-de-Amelie on Ebay. Out of 4 items 2 had a problem contacted them more than 20 times, what ever I say or ask them, same automated message to answer you. No Service what so ever, No Refunds and No Replacement items saying no more in stock and updating or changing the ad right away but still selling them. They did this for both items that were defective, same process and exact same pattern and practices. Delivery delays were respected (with in 2 months) got them after only 1 month. But if you have a problem with anything you buy there, it is simply your loss. I can not recommend this company and very unsatisfied customer.

I have had an ongoing case with ebay in regards to a refund which has been ongoing for over a month now. The seller was uncooperative so I had ebay step in. They're 'Buyer Protection' guarantee is useless. I have had multiple conversations with them and each time told they will help and each time nothing is done. Don't be fooled; they continue to make excuses.

Ebay is full of scammers and con sellers I brought a now TV box with life time Plex I brought from a seller in northern Ireland seller dirty money after two months I reported the seller to the police as I lost my live TV channels within two months I paid 68pounds with live Plex TV for life but I found out I was scammed by the seller I lost 55pounds from the now TV box as I lost Plex TV altogether now total scam ebay UK is...on top of that I had threats to my life abuse harassment every time for 4 yrs I called the police few times I reported it to ebay guess what sellers get away with it ...ebay UK is totally disgrace ...

I'm sending this complaint of eBay ID that is Sherry6915 she has ripped me of recently I paid for a San Francisco Giants 2014 Replica Ring bought by from her on eBay on recently of the date which is Feb.24, 2017 I was supposed to get this replica, San Francisco Giants Replica World Series Ring before or after the date of Feb.27, 2017 this Sherry Bonnet who goes by the ID again?At Sherry6915?Has used old out dated USPS label that was once from past sale Sherry Bonnet also puts this out dated places back into the USPS computer then sends an email message in lie saying it has been shipped out she again Sherry6915 is scammed is scamming all people for money also it now March.12th, 2017 I got nothing this Sherry Bonnet also continues to resell and then repost the exact sane ring I just like so many eBay buyers are paying and above all
Purchasing off from Sherry Bonnets ebay store and her Sherrys ID is Sherry6915 as im not only person she Sherry Bonnet is scamming as Sherry6915 is on eBay not sending also besides her rings failing to ships out other things sometimes lies saying item that item was lost or stolen?Again I checked on usps.com same tracking number called they are still waiting by from this Sherry6915 to hand this ring in a package to be handed to USPS driver for pickup at Sherry Bonnets home to be banded by her Sherry Bonnet to give to again USPS driver and or delivery person and Sherry is refusing to ship anything put keeping the same exact ring then reposting back on eBay reselling again she Sherry6)15 is stealing money and scamming on eBay and I'm here to file my complaint with you as, so you are fully aware of what Sherry Bonnet is doing on eBay her scamming and by taking my money then, refusing send items not just rings but others things after Sherry6915 has, got paid I paid $33.00 dollars, got no refund of no replacement of this ring again I'm filing complaint with your company again this Sherry Bonnet who's eBay ID is however again Sherry6915 again thank you for reading this bye

I bought a dress from Ebay and received nothing! My order actually arrived but there was nothing in the box, it was empty.
I contacted the seller and he told me that was impossible and that dress was supposed to be there. I don't know what really happened. Maybe that seller scammed me, or maybe someone stole the dress, but the point was that money was paid and order was not received. I asked for a refund but received no as an answer. Seller said that it was not his fault and that there was no reason for him to refund me. My experience with Ebay was terrible and I will not use this site again! By the way, when I contacted Ebay support they did not even reply. What a joke!

Dealt with the worst customer service ever today. Was given a gift card several months ago. Went to use it and checkout said it was registered to another user? Contacted customer service associate (poor use of English language), was asked to send them proof of purchase and they may or may not correct problem. Now just where would I have this? Feed-up over $17.21 and customer service associates who can't speak the language.

I bought an iPhone from them. They are selling them as "Manufacturer Refurbished" but actually those are phones that are returned to Apple and Apple does not provide warranty for those phones. I check the IMEI and serial numbers, and I saw that this item was returned to Apple and not eligible for selling. They are misleading the buyers. Also, I was expecting to hear from them and now the time has passed and I cannot return the item, cannot give a feedback on eBay. I cannot even reach eBay customer support. I don't see any reason to buy something from eBay again. Although there are respectable sellers on eBay, Bidallies is definitely not one of them and eBay is not a good choice to buy an item. (Maybe it was in the past but not anymore)

I emailed [protected]@gmail.com about this truck and she clammed to be going through eBay and she scammed me out of 1500$ she needs to be reported everything seemed legit but I do not want anyone else giving this person any more money! She also said that she was giving it away because of her son passing away! It was completely through email and moneygram. Do not trust this person or ad!

Ebay has the absolute worst customer service ever for both buyers and sellers. Any time there is any issue they give you the run around and won't do anything to help. As a seller, I had an instance where an empty package was returned, ebay still credited back the buyer and I had to make a complaint on the bbb to get my account credited. I mean I was out of money and my merchandise, but they weren't going to refund me. As a buyer, I recently had my account hacked and called immediately when I noticed to report a transaction. Instead of just canceling the transaction and being done with it, they give you a whole run around. They did an "investigation" that showed I was indeed hacked and put notes to my account and said I would not be responsible. Roll around to today and I have an unpaid item case opened on me for that item. I contact ebay again and spent at least an hour on the phone being transferred ultimately getting nowhere other than getting a big headache and more work. How you ask? Well i'm also a seller and one of the reps sent some email for "unauthorized account use" and removed thirty-one of my listings. This wasn't even discussed in any way, shape or form. My only issue was with the item that was purchased. So I had to go back to relist those items myself. I requested some sort of credit to my seller account for the headaches they caused and they refused. It's also pretty crappy that sellers are only allowed to leave positive feedback, yet buyers can leave false feedback. I have a good rating as a seller, however, I had one buyer threatening me using feedback if I didn't do this that or the other, which is a clear violation in ebays terms. Guess what?! Ebay didn't honor their terms - then again they never do. I used to absolutely love ebay, but now, this company is garbage. They don't care about customer service at all and that's on both ends. If you can find somewhere else to go, you'd be better off than dealing with this crooked company.