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CB Department Stores Edgars Fashion / Edcon Cards and unhelpful service, poor products
Edgars Fashion / Edcon

Edgars Fashion / Edcon review: Cards and unhelpful service, poor products

M
Author of the review
3:22 am EST

Good day

I would like your attention regarding my request to verify my account card which I purchase with. I saw the statement the account department sent me however, I have not used my card as it was stolen. I did however, get a new Edgards card which I bought items. Thereafter I couldn't use the card as the cashier said it isn't working.

I request your attention to this matter as I believe it is also in Edgars interest to protect their customers. Please do not advise me to go into my local Edgars store (Vaal mall) as they are extremely slow and unhelpful at the customer care department.

See attached avidavid after my robbery, some cards and items were retrieved.
See attached a picture of the two cards I have. Please confirm which card is working as I see the amount of the account is high.

I believe this should be the new card! Which the cashier said isn't working. This is an issue during the festive season as I would like to buy with my account!

Moreover, I bought a lot of underwear (bra's) from Edgards which the bra strap snapped off while I am at work! How is this quality acceptable? This is the day I tried buying all my products (underwear) with my Edgars card which claims to be not working!

I don't have my receipt as you claim I should add, however this does not prevent me to complain about the products I bought at Edgars Mall of Africa.

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  1. Edgars Fashion / Edcon Contacts

  2. Edgars Fashion / Edcon phone numbers
    +27 86 011 2442
    +27 86 011 2442
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    23%
    Confidence score
    South Africa
    +27 11 891 8000
    +27 11 891 8000
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    International
    +27 31 010 0005
    +27 31 010 0005
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    +27 31 010 0800
    +27 31 010 0800
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  3. Edgars Fashion / Edcon emails
  4. Edgars Fashion / Edcon address
    Edgardale, Press Avenue, Crown Mines, Johannesburg, 2092, South Africa
  5. Edgars Fashion / Edcon social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all Edgars Fashion / Edcon contacts
Edgars Fashion / Edcon Category
Edgars Fashion / Edcon is ranked 33 among 67 companies in the Department Stores category