CB Vehicle Rental and Leasing Enterprise Rent-A-Car Really poor service for seniors

Enterprise Rent-A-Car review: Really poor service for seniors

Klancy13 of Lancaster, US

Jun 05, 2024 12:35 pm EDT

Resolved

Replied

Featured review

Enterprise on Duel Hwy in Hagerstown Md. made a handicap senior citizen that needs a hip surgery and both knees operated on soon, Where I had to walk there to To get a replacement car because there other car broke down last nite and was towed away ,when I got there 4 employee were doing not a thing .because in march I had another problem were you asked me to leave after setting up an appointment for use of a car for 2 weeks ,so then I had to go to budget .were the people that keep your business running and you treat them like crap ,Honestly 2 of those employees should not even be working there ,the way they treat customers ,were the people that keep your business running and you treat them like crap ,Honestly 2 of those employees should not even be working there ,the way they treat customers , What Great Service

Recommendation: Not all stores have poor service

Enterprise Rent-A-Car response

Jun 14, 2024 2:51 pm EDT

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

File a complaint Write a review

View all Enterprise Rent-A-Car contacts

Thank you for your review. Customer service is of the utmost importance to us and we would like to speak with you further about this. Please email review@em.com with the details above and include your contact information, reservation number and any additional information you’d like to share. Thanks. –Chris R.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

0 comments

Add a comment

Enterprise Rent-A-Car - deposit refund 66

Resolved

Replied

Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call 111

Resolved

Replied

Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time 2

Resolved

Enterprise Rent-A-Car - Billing for damage that is not responsibility 26

Resolved

Replied

Enterprise Rent-A-Car - false damage claim 38

Resolved

Replied

Enterprise Rent-A-Car - damage claim

Resolved

Enterprise Rent-A-Car - odor in car 2

Resolved

Enterprise Rent-A-Car - Car rental service

Resolved

Replied

Enterprise Rent-A-Car - fraudulent damage claim 2

Resolved

Replied

Enterprise Rent-A-Car - rental/discrimination

Resolved

Replied

View all Enterprise Rent-A-Car reviews and complaints

Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270
+1 (866) 534-9270

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number

For users of TTY devices

+1 (866) 445-8284
+1 (866) 445-8284

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number

Customers with Disabilities

+1 (866) 458-9227
+1 (866) 458-9227

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number

Enterprise Exotic Rentals

+1 (800) 325-8838
+1 (800) 325-8838

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number

Maintenance Program Information

855-266-9289
855-266-9289

Click up if you have successfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number

Enterprise Car Rental Reservations

+1 (877) 416-0000
+1 (877) 416-0000

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number

en Español

855-266-9565
855-266-9565

Click up if you have successfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number

Customer Service

800-307-6666
800-307-6666

Click up if you have successfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number

Roadside Assistance

866-507-6222
866-507-6222

Click up if you have successfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number

Enterprise Plus® Member Services

866-225-4284
866-225-4284

Click up if you have successfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number

Customers with Disabilities

+1 (877) 881-5500
+1 (877) 881-5500

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number

Enterprise Business Rentals

1-866-4-LUX-CAR
1-866-4-LUX-CAR

Click up if you have successfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number

Enterprise Exotic Rentals

+1 (888) 227-7253
+1 (888) 227-7253

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number

Enterprise Car Sales

+1 (888) 736-8287
+1 (888) 736-8287

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number

Enterprise Truck Rental

+1 (877) 233-5338
+1 (877) 233-5338

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number

Enterprise Fleet Management

+1 (888) 480-3722
+1 (888) 480-3722

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number

Direct Dealer Program

More phone numbers

Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

Enterprise Rent-A-Car social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 18, 2024
View all Enterprise Rent-A-Car contacts