CB Vehicle Rental and Leasing Enterprise Rent-A-Car Really poor service for seniors

Enterprise Rent-A-Car review: Really poor service for seniors

Klancy13 of Lancaster, US

Jun 05, 2024 12:35 pm EDT

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Enterprise on Duel Hwy in Hagerstown Md. made a handicap senior citizen that needs a hip surgery and both knees operated on soon, Where I had to walk there to To get a replacement car because there other car broke down last nite and was towed away ,when I got there 4 employee were doing not a thing .because in march I had another problem were you asked me to leave after setting up an appointment for use of a car for 2 weeks ,so then I had to go to budget .were the people that keep your business running and you treat them like crap ,Honestly 2 of those employees should not even be working there ,the way they treat customers ,were the people that keep your business running and you treat them like crap ,Honestly 2 of those employees should not even be working there ,the way they treat customers , What Great Service

Recommendation: Not all stores have poor service

Enterprise Rent-A-Car response

Jun 14, 2024 2:51 pm EDT

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

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View all Enterprise Rent-A-Car contacts

Thank you for your review. Customer service is of the utmost importance to us and we would like to speak with you further about this. Please email review@em.com with the details above and include your contact information, reservation number and any additional information you’d like to share. Thanks. –Chris R.

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The complaint has been investigated and resolved to the customer's satisfaction.

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Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270
+1 (866) 534-9270

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For users of TTY devices

+1 (866) 445-8284
+1 (866) 445-8284

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Customers with Disabilities

+1 (866) 458-9227
+1 (866) 458-9227

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Enterprise Exotic Rentals

+1 (800) 325-8838
+1 (800) 325-8838

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Maintenance Program Information

855-266-9289
855-266-9289

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Enterprise Car Rental Reservations

+1 (877) 416-0000
+1 (877) 416-0000

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en Español

855-266-9565
855-266-9565

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Customer Service

800-307-6666
800-307-6666

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Roadside Assistance

866-507-6222
866-507-6222

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Enterprise Plus® Member Services

866-225-4284
866-225-4284

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Customers with Disabilities

+1 (877) 881-5500
+1 (877) 881-5500

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Enterprise Business Rentals

1-866-4-LUX-CAR
1-866-4-LUX-CAR

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Enterprise Exotic Rentals

+1 (888) 227-7253
+1 (888) 227-7253

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Enterprise Car Sales

+1 (888) 736-8287
+1 (888) 736-8287

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Enterprise Truck Rental

+1 (877) 233-5338
+1 (877) 233-5338

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Enterprise Fleet Management

+1 (888) 480-3722
+1 (888) 480-3722

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Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

Enterprise Rent-A-Car social media
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Nov 11, 2024