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Enterprise Rent-A-Car

Enterprise Rent-A-Car review: Rent a car

N
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4:15 pm EDT
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I have a complaint. Almost 9 months ago, between August 19 and 21, I had a small accident that was not my fault and I brought the car in for repair. Your company rented a jeep for me, and when it was delivered to me, they said that you have to choose one of these two insurances, and I inevitably chose one of them, and after a week, they gave me the car and I returned the jeep from I reduced the amount of 94 dollars for insurance. When I said that I was unhappy about this, they said that we can return 20 dollars to you.

which I did not accept. And when I called icbc, they said that the insurance of my car that had an accident was automatically transferred and there was no need to re-insure and there was no additional cost. I again went to the Langley branch (the same branch that gave me the car) but they did not accept it. If the force that worked there told me that you have to choose one of these two insurances and you have no other choice. Now I want to file a complaint and get back the money that was forced from me. Please guide me

Claimed loss: 94.40$

Desired outcome: refund my money

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Jul 15, 2024 1:42 pm EDT
Enterprise Rent-A-Car customer support contacts
Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

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Hi Nina, we would like to look into this further but need some more information. Please email review@em.com with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. –Chris R.
Update by Nina pakdaman
Jul 18, 2024 4:18 am EDT

I sent you email with documents but i did not answer from you. What should i do?

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  1. Enterprise Rent-A-Car Contacts

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    Direct Dealer Program
    More phone numbers
  3. Enterprise Rent-A-Car address
    600 Corporate Park Drive, Saint Louis, Florida, 63105, United States
  4. Enterprise Rent-A-Car social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  6. View all Enterprise Rent-A-Car contacts
Enterprise Rent-A-Car Category
Enterprise Rent-A-Car is ranked 3 among 118 companies in the Vehicle Rental and Leasing category