CB Travel Agencies and Tour Operators Expedia Fraud and cheating

Expedia review: Fraud and cheating 6

Samanta of US

Jan 28, 2009 7:06 am EST

Review updated: Jan 03, 2023

Resolved

Featured review

I booked a trip to CA and took the trip in September. I intentionally booked the motel I used because of the $50 gas card offer. I have emailed with Expedia several times concerning not having received the card. Expedia wanted the confirmation number indicating that I actually filled out the form to get the $50 card. Thank God I kept a hard copy! I have provided the number and was told the card would be mailed in 2 to 3 weeks and would take 10 days to arrive after being mailed. (Must be by Pony Express). Here I am seven weeks later and two more emails and still no card. Now, Expedia does not even respond. I have used this company many times as I am a frequent traveler. I will never use them again. I already have 8 'for sure' trips planned for 09 but Expedia will not get any of my business. I travel for a living so I will also spread the word about Expedia. I read that others had the same problem with this offer. Expedia is a ripoff when it comes to promotions to try to get your business. Boycott them!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

6 comments

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Mad in Michigan 2

1 complaint

1 comments

Mad in Michigan 2 of US

Oct 04, 2009 3:54 pm EDT

I totally agree with you! Boycott Expedia!

Vlad Vais

1 comments

Vlad Vais of US

Jul 22, 2016 11:03 pm EDT

Expedia are liers and cheaters. I wanted to book a hotel and found several offers on Trivago (offer by Expedia) with discount of 80% percent!
When I entered the trivago site via the link the price was double or triple of what have been promised by them via Trivago.
When I asked them about the difference (their email is impossible to find!) they have asked me that they have many good deals and actualy disregarded my question, so...
Expedia is a scam - ban the MFs!

Nathan Ladin

1 comments

Nathan Ladin of US

May 08, 2018 5:04 pm EDT

> Hello,
>
> Me and my colleagues are using Expedia services for around 10 years.
>
> Regarding ticket purchased from Expedia Itinerary # [protected].
>
> 1. Iberia start flying from SFO to Madrid just 04/25, when I arrive to
> check-in counter was 17:05.
> Row#3, Terminal G, sign IBERIA and no employees.
>
> I went to information desk of airport, where they mentioned, that dont have phone number for
> representative of Iberia and in the system they see that check-in counter
> been closed at 17:20, which is a lie.
>
> 2. I spent on phone with Expedia and Iberia in total couple of hours holding time.
>
> Iberia [protected], sales reps, Santiago, Robert and others
>
> Call 1: 36 min
> Call 2: 19 min
> Call 3:
>
> Expedia, sales reps Ahmed and others
>
> Call 1: 17 min
> Call 2: 15 min
> Call 3:
>
> The Iberia and Expedia been sending to each other and saying different things, misleading me.
> Please listen to the conversation from my number.
> I am a businessman, my time is extremely expensive.
> Who is going to compensate that ?!
>
> 3. In a result I bought United airline just to forget this nightmare.
>
> 4. Please refund my money immediately, I do not care and do not want to
> know, who authorize the transaction, who is airline.
> I paid to Expedia thru Expedia website ! There is 24 hours policy.
>
> 5. Please assure than you not selling tickets to airlines, which unable to provide appropriate customer care for passengers and misleading them.
> Please assure that next time I dont need to spend 2 hours on the phone without result.

Boycott Expedia

Calgary, Alberta, CA

2 comments

Boycott Expedia of Calgary, Alberta, CA

Oct 01, 2021 6:47 pm EDT

Verified customer

Boycott! Biggest scam ever! A 1630 Canadian dollars to and from Bucharest-Toronto ended up costing me more than 4000 plus a night in Munich and countless hours of phone and messages conversations. Npw they simply ignore me and nothing from what they promissed in various conversations got done. BOYCOTT, BOYCOTT, BOYCOTT!

Boycott Expedia

Calgary, Alberta, CA

2 comments

Boycott Expedia of Calgary, Alberta, CA

Oct 01, 2021 6:50 pm EDT

Verified customer

BOYCOTT! Scam! A 1630 dollars trip ended up costing me over 4000, not to mention a night stranded in Munich at my own expense .Avoid at all costs doing business with this scam!

Andrey Satta

Varkala, IN

1 comments

Andrey Satta of Varkala, IN

Jan 03, 2023 1:44 am EST

Expedia cheating people!

They selling our hotel rooms without our permission and even inform, they just took some photos in web and sell our rooms, charging to guest big amounts and provide booking confirmation with not reachable numbers, pool guest trying to call them but no results,.. in the end they think it's hotel cheat them, but when finely understanding can't get money back

View 0 more photos

Expedia - Worst of all, very rude customer service people! 135

Expedia - Non refundable 8

Expedia - avoid! avoid! avoid!!! 17

Expedia - beware & expedia vacation waiver& 4

Expedia - trip insurance is a rip off 6

Resolved

Expedia - refund itinerary # 7343531174502 2

Expedia - Hotel booking

Expedia - expedia.com. sg ignores their own refund policy and cheats its customers

Expedia - Expedia customer service

Expedia - Unhelpfully helpful.

View all Expedia reviews and complaints

Expedia Contacts

Expedia phone numbers

+1 (866) 310-5768
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Confidence score

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20%
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Confidence score

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33%
Confidence score

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Expedia emails

support@expedia.com

100%
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Support

dmcnamee@expedia.com

99%
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Finance

Expedia address

333 108th Avenue NE, Bellevue, Washington, 98004, United States

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