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Efficient and reliable printing service
I recently used FedEx Office Print & Ship Services for a batch of business cards and was pleasantly surprised by the quality and speed of service. The online ordering process was straightforward, and the staff at my local FedEx Office were helpful when I had questions about paper options. The cards were ready for pickup earlier than promised, and the print quality was excellent. It was a hassle-free experience from start to finish, and I felt like my small order was given the same attention as a larger one might be.
Worst ever fedex express
i waiting for a replacement pone sent overnight priority. not delivered next day not delivered 2nd day not delivered 3rd day. tried to call lake charles Louisiana the one on clarence street. office man left me on hold 45min. i use my home phone to call them while i was on hold15 times they did not answer. i called the customer service 800 # for fedex. i gave her the number they did not answer her. i called the regular fedex office she call the express office didn't answer ..
who ever is the manger is useless and should be fired. day 2 of no delivery i called many different offices of fedex office trying to get a local # EVERYONE SAID THEY DONT ANSWER
in november they delivery my package to a gate not on my my road they just left it on the an abandon road at a gate without a house i made complaints then they were to correct my address in computer the address i have had for 50years... an address they delivered to before ... they cant find! they delivered to my neighbors almost every week without a problem.
Recommendation: DO NOT DEPEND ON GETTING ANY DELIVERY FROM THEM ON TIME.
Great employee
I had a wonderful experience with Representative/Clerk Lakeadra at the Baton rouge Reitz ave Fedex Distribution center. My husband and I had an issue with Locating our package, She diligently looked over and over, going over and beyond to locate our package. She also even made calls to local nearby state where package was coming from and located the package. Her Relentless effort to help us should never go unnoticed, I appreciate everything she did for us. She's AWESOME!
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Pros
- Global reach with local expertise
- Diverse service portfolio
- Advanced tracking technology
- Reliable delivery times
- Strong sustainability initiatives
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Cons
- Premium pricing compared to competitors
- Occasional delays in international shipping
- Limited presence in rural areas
- Environmental concerns over carbon footprint
Can’t help, won’t help.
I ordered a package from outside the country, the company shipped it expedited to get it by a Friday. FedEx notifies me it was delayed to Saturday. Then tells me delayed to Monday. I bought this item for a week long vacation I leave for on Sunday.
Management can’t help me, they won’t hold the package at a location I can go pick it up, and I’m asking their team what to do because I want this package now, I’ll drive to where ever in my state to pick it up. They can’t help me, won’t help me, no alternative suggestions. This company is terrible, anyone still doing business through them needs to move over to UPS.
Worst package issue I’ve ever dealt with, at least USPS is willing to work with you whatever the situation. UPS also. Not these clowns.
Recommendation: Avoid this company at all costs.
Disappointing Delivery Experience
As a parent running Tonya's Tiny Tots, I understand the importance of reliable services. Unfortunately, my recent experience with FedEx has been disappointing. The package delivery was delayed, and the customer service was unhelpful. It's crucial for businesses like mine to rely on timely deliveries, but FedEx fell short in this aspect. I had to rethink my choice of mailing company due to the unacceptable service provided. As a small business owner, such experiences add unnecessary stress and inconvenience. I hope FedEx can improve their services for the benefit of all customers.
Delivery person can't follow instructions
I just received a package from FedEx. It's been raining all day and is wet out. I have delivery instructions on the web site and a sign on the front door. My preferences were ignored and 2 packages were left on my soaked front steps. When I called to complain, the pilot couldn't understand what my issue was and it took 5 minutes to be connected with a representative. She couldn't seem to help either even after a "brief" 5 minute hold. When I tried the virtual assistant it also couldn't help, so I am now writing this review. The delivery person just didn't care and there doesn't seem to be any way to get my packages delivered correctly. So frustrating! I have included a picture of the sign on my front door. I think it's pretty clear where packages should go don't you?
Always get my package undamaged
I don't get the hate here and I'm glad I don't.
I get shipments daily from the 3 carriers. FedEx, UPS and USPS.
FedEx always delivers at the same time, courteous drivers actually ring the bell and my boxes come without being beat up.
UPS is the worse for damage. I think they play soccer with every box I get. Horrible.
USPS sends my stuff all over the country for no reason. Even they don't understand it. Last package was 4 hours from my location. It took 13 days, went through 4 states and damaged the custom made parts in the package. Got stuck in the conveyor system.
So I can only say FedEx has never done any of that to me. They leave a message the day before it arrives as a reminder. Their racking is always updated. Package not damaged. What more should I expect.
Great service in my area.
My experience with Bongo International has just been
My experience with Bongo International has just been amazing.
I stumbled upon a site called Autopartswarehouse.com and tried to place an order for parts for my Ford Explorer and BMW760.
However since I was ordering from outside the USA I was redirected to place my order through Bongo International because they are the ones that handle international deliveries.
My first reaction was that of concern at the prospect of being swindled by online fraud stars.
I went ahead anyway and placed my order on Saturday 10th August 2013, received my confirmation and my spares were delivered to my door step on Tuesday 20th August 2013 in Lusaka, Zambia; that's 10 days later.
I now have so much comfort dealing with Bongo and never worry when I place an order through them.
I highly recommend anyone to try their service.
Fedex Is The Best! Thank You For Your Existance!
The Fedex Office Print & Ship Center Location At: 350 S Grand Ave # D1, Los Angeles, CA *** Is The Bomb!
I have been loyally supporting this store since December 2022 and it has been a Great Experience!
They let me take my time to sit down at one (1) of their tables and go through my files using their wi-fi to find the documents that I need to print.
They are also very helpful in terms of when I need help on using their machine and anything else that I have concerns about.
I want to personally Thank the staff at the Fedex Office Print & Ship Center for taking good care of ME every time I visit their store such as back in December 2022 - January 2023 and moving forward.
Sincerely yours,
Howard Paul Shore
Executive, Volunteer Writer For Google Maps And Tripadvisor Websites
Fedex Office Print & Ship Center Customer
/HPS
Am really surprised with all the comments on this website
Am really surprised with all the comments on this website. My experience with bongo is just amazing.
The time needed to get a reply is fast... Response and help in clarifications is just amazing. One incident i had once was eith an item that arrived broken! I immediately had the impression that its gonna be a painfull process but again i was amazed that all i had to do was to send an email to bongo claims dept. Informing them about the damage and report it to DHL as well. From there on, bongo followed up claiming my money from DHL and all i did was sit down waiting for them to get me my cheque.
Prices are a bit high? Yes maybe... But again... They deal with DHL and DHL prices are even higher if u decide to deal eith them directly! Again... If i had a broken item with a company other than DHL it would have been a painfull process... So u pay for what u gain
FedEx Is A Decent Reliable Shipper
I have shipped and received lots and lots of packages with FedEx over the years and overall they are a great shipping company. Not to say everything has been perfect every time but if you do enough business with any shipping company there will be a few problems that arise from time to time. It just comes with the territory.
In my experience FedEx has the best record for being on time, (they are hardly ever late and when they are it's usually due to a weather situation, hurricane, tornado, etc. that is beyond their control) delivering to the correct address, and least amount of lost or damaged items of any carrier that I have dealt with. Now that the post office has switched to their insane dimensional weight pricing for all zones, making it far to expensive to ship anything of size with them, FedEx will get even more of my business.
As long as it's affordable I will continue using them for years to come.
Hello from OZ
I had been recommended by a friend and this was the first time I had used your service. I have been extremely happy with the results.
My only problem was that I had given you a postal address and not a physical address not realising that the parcel would come by freight and not post. I was able to track the parcel and organise to have it delivered to my office so there was not a problem. My mistake.
The only other comment that I would make is that the supplier had put the goods in a box twice as big as it needed to be and the freight charge was quite expensive. The freight charge usually goes by cubic weight and because the box was so big it made a big difference to the cost. This is something I will take up with the supplier.
There were a couple of things on back order and they will come through to you eventually so I will need to give you the address to send them. Do I do this on your website.
Thank you again for this wonderful service.
FedEx VS UPS and USPS
FedEx just flat rocks they have never given me any problem at all FedEx gets the job done and if a problem they will contact you and try to resolve it, Pam in Grand-Rapids, MI. FedEx you flat just ROCK Thank You!
UPS they get the Job, but the customer service lacks compared to FedEx if there is a problem UPS just sends it back to you, but I have next to no problems with UPS.
USPS what is their problem? Need to start firing or retraining employees. Sent a card to son and family they got it, but both ends were ripped apart and lucky I had money tapped in card but dancing rain deer was broken I have pictures as proof. The biggest problem USPS lost a iPhone X which was sent to a friend in Las Vegas which to this day they never got and I never had it returned and it was certified so not signed for either. Sent it July 3rd 2020 I have been fighting USPS ever since and it is 02-02-2021 now. I was never offered insurance or a returned paper work after signed, not at all. The last time packaged scanned was July 7th 2020 at 1 am. Well lets just say some one from USPS stole it and they will not take care of me. I have all my paper work on this also.
Great Service for One with Disposable Income
The Bongo service is very user friendly and simple to use. However, after ordering something small and using their service, I became aware that it is best for me to order something from Ebay that has been marked up by a reputable seller, but has reasonable shipping rates.
For anyone that has disposable income, buys from many different companies, chooses rare items that are not easily found on Ebay, Etsy or other resale websites, and wants a great, reliable shipping company to simplify the process of shipping multiple items from many different companies? This is a great service.
For me, it was best to donate the two products I bought to charity, then later order them again from Ebay, rather than to ship what I ordered. Yes, I could pay for my products twice + international shipping for the rates Bongo charges. But, I am happy to hear that they donate what I bought to charity, rather than putting it in the trash. This service really seems to be best for one making fairly large purchases of rare or hard to find items.
Customer service is great and very responsive. I had a lot of questions about everything and they were quick to reply to emails, kind, gave clear information, and I feel good about the whole experience. Peace of mind is priceless, and it is certain customers will have that with this service. :)
Most unreliable shipper ever!
I am to the point of stopping All business with Distributors who continue using FedEx! I had 5 Packages leave the Same warehouse in Shreveport LA at the same time and went 3 different directions! on the next day, they were on 4 different trucks. Also the next day 8 more packages went out at the same time and They went 4 different routes! I was originally (according to tracking) was suppose to receive 4 packages on 3/28 and 8 on 3/29. as of 3/28 at 8 am, Now I have 8 packages "Supposedly" coming in 3/29.. With UPS I would have received All Packages by 3/28! Corporate doesn't care Anything about Their customers OR timely Deliveries! I would give 0 stars if it was available! in 5 years I've had Nothing but Trouble with FedEx and hopefully I will find a way to Get Away from dealing with them Period! This company is 100 times worse than UPS or even USPS!
Recommendation: Get away from FedEx! This company not only is unreliable but Also Theives! in the last 4 years, They've stolen 10 cases of Ammunition from me!
Scams to be aware of
[protected]@gmail.com is using your company Fedex to scam multitudes of people in America and Australia and possibly other countries, by getting people to buy apple gift cards and sending them to her in promise of gaining large sums of money. She uses pitchers of Fedex couriers delivering such packages to those in need.
She claims to work for a Govt section called DDHS, Agent Williams Perry. This is all the info i have on this person.
Regards Colin Peterson
Recommendation: scam site linked to Fedex
SCREWED around by FEDEX
This is what I mean about FEDEX they said that the BOGUS delivery would be first priority today they told me that on the phone and it is now after 5 o'clock and still WAITING! They think nothing of screwing the customer around
I don't expect it today even though they said first thing Sunday, but I have to be here two days so far incase they do what they say!
This after receiving a notice Saturday and this notice came at 9:30 on Saturday that the driver tried to deliver at 10:26 of the same day. I got right on the phone and after a very lengthy mess around from the automated answering machine finally got through to a person and she said that the driver attempted a delivery at 10:26 and I stopped her and said Mam what time is it now and she realized it was not even 9:45 proving it was a lie. Then said my delivery would be a priority Sunday because the driver put out bogus information. So I waited all day today and its 5:30 and I expect the stupid tracking to change to Monday after I wait all day. This is not the first time I have had lousy service from FEDEX and I had the seller put a note in my file NOT TO USE FEDEX IN THE FUTURE if they want me to purchase from them again.
Recommendation: DO NOT USE FEDEX
Package Non-Delivery
First, there are no positive points to share about FedEx.
FedEx notified me of a package delivery which did not get delivered to my house. A photo the delivery house was attached, a house with a black door. My house has a white door with my house number in gold letters. I used their Virtual Support, their 800#'s, 3 listed email addresses and spent over 3 hours to no avail. The only response I received was: "The package was delivered." It may have been, but it was not delivered to my house. Trying to solve a problem with FedEx is absolutely the worst customer service I have ever experienced. You will be pulling your hair out trying to even reach a HUMAN BEING or an email that works.
Recommendation: Do NOT do business with FedEx.
I think the statistics at the top of this web page speak for themselves about Fed-ex: "9% of 1730 complaints were resolved."
The Worst Service
FedEx has gotten way too big for their own good. The service is TERRIBLE. When you call CS you never get anyone who knows what they are doing, let alone someone who speaks English. We have had multiple issues with deliveries where the drivers will report that they can't deliver packages because our building is closed, which simply isn't true. And although we've called many, many times to let them know we aren't closed, they continue to not deliver to our location...OR...they leave the packages on our loading dock without notice. We are a government entity with a homeless shelter on our lower level and leaving packages on the loading dock for just anyone to take is not acceptable. I have had it with FedEx and will avoid using them at all costs. UPS is a little better to deal with so we will do everything we can to use them OR another shipping company that actually wants our business.
Recommendation: Use a different company if you can
They over book deliveries and think it's OK!
The Driver is great, it's the people incharge that need training. I've had packages delivered to the FedEx shipping Center in Greenville NC that get an exception status saying a hold was requested for a future date, there is no way to get it off hold on the web site or the app. You have to call customer service and hope you get to speak to someone who knows what they are doing and can speak English. This morning I called about my packages on hold, I had a very hard time understanding the person because of heavy accent and I think some Spanish words, I could only understand about every 3rd or 4th word. So I repeated back to her that I understand my packages would be delivered today, she replied yes. This evening I called because the packages hadn't arrived and was told by someone with better English that my packages were not being delivered today, I should get them Monday. :(
Recommendation: If you need to count on the delivery being delivered when the carrier says it will, ask the vendor if they will send it via US Postal Service, UPS, DHL or ANYONE other than FedEx.
FedEx Bites
FedEx Complaints 1759
Delivery
Waited all day for a package that had to be signed for. Security cam showed Fedex truck stop in front of house. Went outside. Driver saw me and took off in truck. I ran out into the street and he kept going, clearly seeing me. I called Fedex, got someone in India I could barely understand. All they said was delivery was attempted. I explained several...
Read full review of FedExAlways delivers my packages to the wrong house.
06/18/24
My packages are allways deliverd 3 houses away. My house is clearly marked with the house #, and a refletive sign 5 ft from the road. The only way I could find to report this problem is here. Very disgusted. Tracking # [protected]
Claimed loss: none, i have good nieghbors
Desired outcome: fix the gps
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Delivery
Hello my name is Cliff, I had a package send from Philadelphia on June 7at 12:20pm. the package sat out in Bogota for a couple of days. The package made it to Barranquilla on the June 11 at 1023am. This is my problem today June 12 at 5pm, I still don't have my package. I think it's a shame I spent $150 for International Priority service to receive my very important documents this late. My tracking is [protected]. I would like a response back as soon as possible
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I was a employee and contractor for Fedex for over 23 years. Today June 12 is the first time that Fedex really disappointed me. I been waiting for a package since June 7 from Philadelphia. The very sad part is the fastest service is International Priority. So any way its June 12 at 519pm and I'm still waiting on my delivery. I had important documents that needed to be hand deliver to the notary in Colombia today. Fedex gets a failing grade on services rendered today. I'm truly disappointed in Fedex, i lost my confidence in there ability to delivery package in a timely manner
Cliff, you paid good money for FedEx's International Priority service, and they failed to deliver. For a company that prides itself on reliability, this is a complete letdown. Your important documents are stuck somewhere, and that's not what you paid for.
You have every right to be frustrated. FedEx needs to understand that when customers choose their premium service, they expect premium results. You've been patient, but it's time they step up and fix this. Your package should have been delivered on time, no excuses.
Keep pushing for answers. Make sure they know you won't be ignored. Share your tracking number and demand immediate action. Your documents are important, and FedEx needs to deliver on their promise. Don't settle for anything less than what you paid for. Stay strong and make sure they know you're serious. You deserve better service, and it's time they deliver.
Is FedEx Legit?
FedEx earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for FedEx. The company provides a physical address, 34 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
FedEx has received 12 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Fedex.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fedex.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Fedex.com you are considering visiting, which is associated with FedEx, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with FedEx is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
FedEx website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While FedEx has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 1759 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to FedEx. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Parcel tracking number 274875542718
I paid almost £60 for an envelope containing legal documents which I cannot easily replace to be sent to Cyprus (from London) via 3 day delivery. This was done by me on 20th May. It is now 27 May and the parcel has not been received. I sent this via Parcel Force with the tracking number:
EE688118578GB
When I call them the refer me to you.
I would like to know where my parcel is and I’d like a refund of the money I wasted.
Claimed loss: It will cost £1000 to replace these legal documents.
Desired outcome: Find my parcel
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Delivery carelessness
My package tracking #[protected] was delivered to my home address at [protected] Mount Olive, AL. The delivery driver threw my package down and kicked it to the door. Thankfully, my package is not damaged but if it were a fragile item, it would be damaged. I do NOT want him to lose his job, but I don’t appreciate the way my package was handled. Here is proof in a video of how my package was mishandled. I hope this message gets to the right person so they can inform the driver not to handle packages in that manner. I don’t like it.
Ticket # C-[protected]
Claimed loss: No damage or claim
Desired outcome: Apology and coaching.
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Contact FedEx customer service directly using your ticket number C-[protected]. Provide them with the video proof of the mishandling and your tracking number. Make it clear that you don’t want the driver to lose their job but want to ensure packages are handled properly in the future.
Delivery
On April 10, 2024 The fedex express truck backed out of my drive way and hit my cable line pulling it down. He then stopped for a second backed up and left. He was backing out pretty fast. It was apparent he knew what he did and left anyway without letting us know. Parts of the wire are now bare and the cable company can’t come till the 26th so I have no WiFi or spotty at best and no cable I have filed a report with the York county sheriffs office of York county limerick, Maine. I would like retribution for the cost of having the wire fixed and for loss of cable and internet for however long it takes to fix it.
Claimed loss: WiFi internet and cable tv
Desired outcome: Retribution for cost of fixing cable line and loss of WiFi and cable tv that I still have to pay for
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I cannot find my package.
Yesterday, April 3, 2024, I was expecting two small packages. Both are parts for my frig. I have a metal basket on my front gate with the words 'Fed-Ex' on the basket. The first pkg arrived at 1:37 from the Dallas area. I was watching out the front windows and when I got the email that the pkg was delivered, I looked out and, sure enough, the envelope wa...
Read full review of FedExService
First off, the rule fedex has about the shipper can only be allowed to correct an address should not exist! It is not fair to the receiver of the package their package is delayed and they should be able to rectify the situation. And, why should the receiver be the one to have to contact the shipper and tell them they are the only ones that can correct the...
Read full review of FedExDriver
On March 10, 2024, the FedEx driver delivered a package to my home. Upon driving off, he broke my mailbox. I came out to my porch in less than a minute after he left and the mailbox was in the street. I have attached photos from my Vivint camera at 2:54pm that show the driver parked by mailbox, which is up, and the photo of me at the door immediately after he left at 2:55.
Claimed loss: Mailbox
Desired outcome: Replacement of mailbox
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delivery issue
one leg of my item is missing due to the box being ripped open and sealed back. neither on of the supervisors have done anything about it. its my second complaint in 3 months. case number C-[protected]. i have many more case number over the years of the same thing. the supervisors that have called instead of emailing do this so they don't have to witness the damage and they give a general response.
Claimed loss: the item is $45.00
Desired outcome: to be reimbursed for my item because i cannot use it now.
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No Knock and Attempted Delivery Time Incorrect
Two days in a row now, my package has been "out for delivery" only to be delayed sometime in the delivery window. I haven't even left my house the last two days. I have been waiting in the room by the front door for hours, and I open my door to check periodically. Well, this most recent time that I checked, I see a "We missed you" note on my door! Nobody knocked or rang the doorbell! I've been sitting in silence working at the table by the door for hours! And on top of that, the "missed" delivery time on the ticket hasn't even happened yet today! This information is all completely made up by whoever the delivery driver is. They clearly don't care about actually delivering the packages for some reason.
How can I get my package to be actually delivered, and not deal with some worker who is too lazy to do the job they signed up for? How can I report the person who can't be bothered to knock on a door and who lies about the attempted delivery time?
Desired outcome: I want my package and I would like to report the delivery person who did this. I hope they can get fired since this clearly isn't the job for them.
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Delivery
My package was suppose to be delivered on Friday. February 9, 2024. The call box to my building has not worked in months. I have the the company I made the purchase from put instructions that the driver needed to call me when he arrived so that I could go down to get my package. I am sight impaired and rarely leave my building. When they made the 1st...
Read full review of FedExDelivery
I placed 2 orders with a company within 2 days apart. Same address on both labels, ordered from same company. Packages were to be delivered to my address 1 day apart. I got the first package, second package is in limbo due to incorrect address. How can you deliver one and not the other? These parts are for an automobile that is used to get to work, to...
Read full review of FedExThe company is biggest liar In the U.S.A.
“FedEx’s delivery service fell short on multiple fronts. The shipment couldn’t be tracked for two days, and it wasn’t delivered within the promised timeframe. Attempts to speak with an agent were futile, and even contacting the corporate office led to dead ends. Their automated system disconnects calls if you don’t follow their prompts. You can't talk to a human at the corporate office. One must be wondering if they abandoned humans for microchips. Some do but choose a smart one. As we all know animals will never allow the dumpiest of the Herd to lead them. Overall, it’s a very disrespectful and poor experience.” Stay away from Fedex at any cost. Oh and by the way the SEO is Mr. Frederick W. Smith.
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A claim
First, I'd like to tell you how infuriating it is to (NOT) be able to speak to an American, let alone the department I'm trying to speak to at all! I literally had a woman (After 25 calls to 1800 go FedEx) Tell me there is no one in the United States to talk to! I was enraged! I'm an American and a customer, I don't like having to speak to a person in Latin...
Read full review of FedExReckless driver
I was driving on 70 leaving sykesville md it was raining and ver, very foggy you could barely see the road the posted speed is 70 I was doing 60-65 no cars behind me for 3 miles all of a sudden out of nowhere there are bright headlights lighting up my car now I really can’t see anything couldn’t even change lanes if I wanted to they were so close to my rear...
Read full review of FedExMisrouted and chronic labeling errors.
Lame excuses and they lie about calling you back: There is more to it than that. There is no reason it should be routed due east to Columbia, MO. as opposed to coming its normal route straight to Springfield. It was misrouted. Also, your rep reassured me yesterday that there was not a labeling problem and that I would be getting a phone call. Neither are...
Read full review of FedExInternational shipping
I was shipping some personal family documents to Germany last week, January 3rd, 2024. I chose FedEx International Priority Express using one of FedEx's Mailing Paks. I paid the extra money for it to get to it's german destination by Friday Jan. 5th by 12 pm. (per FedEx). I generated all the shipping labels and customs forms per FedEx app. I put I the...
Read full review of FedExSending a package to Jeffersonville, IN
On the 3rd of January 2024 I went to 96th street FEDEX office to mail my 35 year son his birth aboard certificate. After 35 years of having this it took FEDEX ground 2 hours to steal it. My son and wife was going on a cruise they have purchase there airplane tickets and hotel room. I am requesting a reimbursement of the mail this package, airline tickets, hotel stay and for the inconvenience and stress that we have dealt with from the customer service and overall company. I will also be contact the local authority/FBI due to this being a thief of federal documents. You have fail in protecting my document so I requesting a reimbursement. TRACKING NUMBER [protected]. Mail out 3rd at 3pm picked up by Zionville, In shipping at 5pm and has been lost since.
You may want to put someone in the location for this reason. My sister mailed 500 dollars of gift cards and guess what FEDEX Stole them.
Claimed loss: 3rd of January 2024 I went to 96th street FEDEX office to mail birth aboard certificate after 35 years it took FEDEX ground 2 hours to steal it.
Desired outcome: reimbursement of the mail this package, airline tickets, hotel stay and for the inconvenience and stress from the customer service and overall company. also contact the local authority/FBI due to this being a thief of federal documents.
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Fedex overnight express delivery
Subject: Urgent: Complaint Regarding Failed FedEx Overnight Delivery - Immediate Action Required Dear FedEx Customer Support, I hope this message finds you well. I am writing to express my extreme dissatisfaction with the overnight delivery service I recently experienced, tracking number [Tracking Number: [protected]], dated 01/02/2024. I had requested...
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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the required personal information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with FedEx. Make it specific and clear, such as "Delayed Delivery" or "Damaged Parcel."
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with FedEx. Mention key areas such as delivery issues, customer service interactions, package handling, and any discrepancies in billing or charges. Include relevant dates, locations, and any communication with FedEx representatives. If you attempted to resolve the issue, describe the steps you took and the responses received from the company. Clearly articulate how the issue has impacted you personally, whether it be inconvenience, financial loss, or other negative effects.
5. Attaching supporting documents: Attach any relevant documents such as receipts, tracking information, correspondence, or photos that support your complaint. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with FedEx. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, an apology, or corrective action from the company.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is factual and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. You will receive a confirmation that your complaint has been successfully submitted.
9. Post-Submission Actions: Stay active on ComplaintsBoard.com to monitor any updates or responses to your complaint. Engage with any replies from FedEx or other users to provide additional information or to follow up on your complaint.
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FedEx Contacts
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FedEx emailsservice@fedex.com100%Confidence score: 100%Supportjohn.dolan@fedex.com99%Confidence score: 99%ken.stickney@fedex.com99%Confidence score: 99%rodney.myers@fedex.com99%Confidence score: 99%terry.jackson@fedex.com99%Confidence score: 99%
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FedEx addressThree Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 26, 2024
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