General Motors
Reviews and Complaints

This vehicle was purchased in Dec. 2020 as a used vehicle. Within the first few months after purchase there was a problem which leaves the vehicle unable to shift and no power. Was brought back to dealer and they had it for a few days and said they couldn't find anything wrong. They said they reset the computer and everything was good. The problem still has not been fixed as it has happened at least 5 times or more. Right now it is once again at the dealership. I'm waiting to see what they come up with. I can say that this problem happens more when it is cold out. I'm not sure if nobody want's to fix it or no one can diagnosis it properly. I would appreciate any help in trying to fix this issue.

The codes that come up are UO100 UO073 PO700

Thank You Bill Guerriero [protected]@GMAIL.COM

I am writing to you today on behalf of a research team that is currently conducting a comprehensive study on General Motors. Our research aims to gather in-depth insights into the company's service operations. we would be honored if you could assist us in answering a few research questions related to General Motors. Your contributions would be invaluable to our research efforts and would significantly enhance our understanding of the company.

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I love this truck, I have a 2023 Colorado trail boss that has a roof dent issue from car wash air blower. This is the 2 time in for this problem. I have a complaint number of 9-[protected] this is my second number for 1 dent. they tried to send me a 100.00 voucher and closed the 1 complaint without even been fixed yet. So now its at the dealer for about a week without being fixed. waiting on approval. This is a problem with this truck and a lot about it on the internet people complaining. Just want my truck fixed, I can not was it outside myself in the winter in Michigan. please help..

I have a 2019 Chevy Tahoe, leased and then purchased after 2 years. In January 2023, it started hesitating with acceleration. It currently has 130,000 miles on it. The service at the dealership gave a quote of $8000.00 to repair. An independent repair shop gave a quote of $5500.00 to repair it with a used transmission. The dealer attempted to do a trade in and new purchase of a different vehicle and the banks would not give approval unless I purchased a vehicle that was double the price. Why would a 2019 Tahoe that costs so much money have a failed transmission. This is unfathomable. If a consumer is paying $70,000 for a vehicle, the transmission should last at least 5 years.

I had oil change found oil in coolant --called where I brought car they said 1 month before could be look at --called 2 other dealers they did not return calls --this was November 2 on oil change--why brothering selling cars if you will not repair them -- all I want is service --took to local repair shop they are working on it next day --what is wrong with your dealers --I have brought 3 new chevy's in 20 years --terrible treating customer

We called for an oil change and were given a list of recommendations that I found to be unwarranted. This vehicle is just 2 years old and has 31,000 miles, well before a brake and transmission fluid service is needed. Thankfully my wife has a lot of common sense and declined most of the services. I just hope that others are not getting services that are not needed or required.

She did get the brake caliper service because she was told that the calipers could be sticking, and the brakes have been making a grinding sound. I believe this service should have been part of the warranty.

I purchased a 2016 Chevy Tahoe with the 5.3 Vortex in April of 2022. I have a big family so the room and features this SUV has to offer made me love it even more. However, after 2 weeks of purchasing the SUV my engine started acting up. Cylinder 6 to be exact has been replaced 2 times along with coils and all other cylinders being replaced as well. I have spent at least $8,000 just in repairs and labor for the engine work. I bought this car for $41,000. That may not seem to be much to some but a car this price should have no problems and be reliable. It has been anything but reliable. Now the transmission is starting to slip. The cost of a new transmission is out of my price range and to be fair I've put enough into it already.

Have there been any recalls for these issues that I've somehow missed? Is there a way to make these problems right? I put my trust into General Motors when I purchased the vehicle. But the current situations I'm having is making me rethink my choice.

I have a 2017 Volt Premier with 43744 miles. The EGR valve is bad and should be covered under warranty but they say it is not. I have had one ordered for over 2 months from Stew Hansen GMC and now they are saying GM cancelled the order and it is not available. If it is not available there should be some replacement since I am finding that numerous people have had the same issue with the EGR valve in Volts. I am disappointed with GM as I have been a customer of them for over 50 years and have purchased at least 30+ cars from you. This is not acceptable service!

Jonas Lehman

[protected]@gmail.com

First they had free lifetime oil changes

That isn’t right they took that away , I vow never to purchase a Chevy ever again..now they are telling me I got my car fixed with the coolant recall I did not ever receive a letter I’m only first learning this now because the hose was leaking my son replaced it , it stopped leaking, now it’s leaking and losing coolant rapidly

GM was nice to me said only thing they can do is replace water pump no charge if it’s that ..but Chevy dealer charges $161 to diagnose the car when I can get that done free in one place and $40 at Medina tire , because the girl at the dealer was nasty I will make that complaint too ….last time I’ll buy a Chevy and me and my family been purchasing Chevy for a long time

I'am responding about a safety recall on an air bag on my 2014 chevy traverse i received a notice of recall in JUNE 2023 with no other response since then gm safety recall n232404980 talked to your customer service rep. JESSICA all i got was a bunch of B.S. WITH NO RESULTS TO GET IT FIXED. would like this issue fixed immediately. YOU CAN CONTACT ME AT [protected].