Golden Corral
Reviews and Complaints

Slickly rude seen the waiters stealing money being rushed out of the restaurant because I'm alone and it's Christmas 🎄 was kinda nasty no one here helped me pay for my meal.

After posting my previous complaint( regarding my previous experience on march 1 2020 7:30pm at london kentucky location), I was contacted by golden corral customer service.
They had left a message and I just called today to follow up with them and explain my complaint.
To make a long story short, I was being as nice as I can be with them, very cordial and kind, and I was greeted with the rudest customer service I have EVER experienced in my life! They were throwing ethnic slurs, suggesting I should have handled the situation by physically hurting those around me. On top of that, they insulted my family (I had explained that I was visiting an elderly relative near this location who was in a nursing facility where some residents had signs of corona)!

I shouldn't be treated this way after being a faithful customer to your business for YEARS!
-Jerry

It was the second time I took my mother to this same place. My mother mentioned that she love the food there and asked to go back, I never wanted to go back because in the past experience The same problem I experience this past Saturday. It was very embarrassing to me and my family seeing this roach and having to tell my mother to stop eating. My mother asked why Son? I said it was a roach at my daughters and I showed her a picture I took in a video. She looked at her food and look at me and see what!

Sunday, November 3, about 12:30;
I was seated and the food was good. I had no waiter come to my table at all. Therefore I had to get up and get my own water refil. So I brought my glass to the drink dispensery, and someone there, a young man, took my glass and refilled it. Now, I walk with a walker and needed both hands to walk with it. Did he offer to bring the water to my table? NO! He warned me to "be careful" in a rather superior manner instead, handing me the glass to carry for myself. Yes, I was OFFENDED. He disparaged me because I was handicapped, instead of helping me. with something that he as a waiter should have done for me to begin with. No one offered me a cup of coffee to finish the meal and I could not flag a waiter down.
I have a receipt that remains unsigned, and I think I should be able to use it to get a free dinner.
Joyce Stolberg

I went to store #0884 for lunch and the food was terrible. Most foods were either overcooked and mussy like the cauliflower was so mussy and tasted like water even with cheese on it. The fried chicken looked almost white/grey or whatever you would call undercooked there were two trays of it one was golden brown the other not. All in all the food was yucky

On July 12, 2019 a friend and I went to Golden Corral for lunch. I had a wonderful waitress named Ellen that when I complained about food being cold went and got a manager for me. It turned out to be John the GM/Owner. Both different styles of chicken were cold, brussel sprouts were cold and so were the mashed potatoes. John was very condensending and his response of I will go get you another piece of chicken did not solve the problem at all. My friends fish, fried okra and something else was also cold. We went back as he told us the food was now hot. We both went and got some fried okra, fish and other hot foods that again were cold. Again neither of us were happy with Golden Corral. We have decided that we will not be going back because of the food being cold and the general manager looking down on us. I was in the food service for over 10 years and I know how food should be hot and how customers should be treated. The waitress went out of her way to make us happy but again with hot food being very cold and the managerment is why we are not coming back. The waitress would represent the company a lot better than John did.

In my visit to the buffet on jun 27th 2019 we were faced with a situation that violates sanitation regulations.
I found what looked like a bug or baby roach in the salad, witch is a sign of luck of sanitation in the location, careless employee and that the state inspector are not doing there job or the possibility that they are corrupt .
The manager refunded the transaction and apologized and it do feel sorry for her to have to deal with that ( I don't think it's her first time tho ), the place employ many people but need respect and care about public safety and the quality of the food they serve .

There was a roach crawling on the dessert bar along with dead flies in the pies. The food was very old for dinner and the food wasnt being checked on every 15 mins. The rolls were hard like a rock. I showed the waitress and she removed the items that had the bugs on them. Then the waitress have me a free dinner card for next visit, but there was three in my party and the manager him or herself never came to our table to apologize.

My family came for lunch celebrating my nephews graduation on June 14 at 11 AM noted signs hanging stating price on June 13 add 14 was change to 12.99 and 13.99 for adults this was the day of CPS graduations this was unfair practice, the restaurant was packed with African American graduation families, I a senior normal pay 8.00 but I paid 11.47 for my meal with no drink. I set there watching the workers in the bakery area the ladies never changed or washed hands she open the refrigerator pulled pans out of the rack took out a pan of jello cut it and tossed the jello with her hands with the same gloves placed the pan on the counter for serving then starting cutting cake with the same gloves. We were at the Golden Corral 159 Street, Tinley Park, email address
[protected]@yahoo.com.