Golden Corral’s earns a 1.2-star rating from 346 reviews, showing that the majority of diners are dissatisfied with dining experience.
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we recieved food poisoning and the resturant didn't care
On March second of this year we went to Golden Corral for dinner, we were all sick the next day all of us with symptoms of food poisoning. I went online and filed a complaint with their home office and I was told some one would get with me in a few days, it's almost a month later and still nothing. I went online line again and I have been totally ignored. I'm not looking for for any self gain here, I just want to know what they are going to do to prevent this from happening again.
dinner for 2 not worth $24+tip
We come through the door, the wife and I, get charged $24.00 right off the top. You know boom? Straight out of our bank account in seconds.
The chicken, and the wife and I love chicken, was fried with old oil. The breading was grease soaked, bloody near the bone. I wasn't about to even try it.
The steak, which I had, and I like it rare, I had cut off a 1/2" thick by 6" long piece of fat, leaving a 1-1/2" x 6" tid bit that practically required a chainsaw to cut it, it was so tough.
My wife had to cover the little plate with our cornbread with a napkin, due to dust being stirred up, from a waitress sweeping up crumbs from an adjacent vacated table, just because shes allowed to do this.
When we sat down with our food, my disabled wife had to make 2 full trips to the other side of the building just to find dinner rolls. Besides being disabled, she has a gastric bypass, so she gets the stares, becuse she's forced to eat about 1/6th compared to the other 1 or 200 people there. So economicaly, its a waste for her to come there. Needless to say our food was cold by the time we got dinner rolls.
Has facility ever been in trouble with the law before. When it used to be located in another city recently, the answer is YES. If I'd mentioned these issues to management, would they heed...NO. Would I accept a free dinner if offered...NO. Will I take a refund if offered...YES. Will I ever come back or refer my friends? I think you know the answer to this.
The complaint has been investigated and resolved to the customer’s satisfaction.
golden corral offers a bypass buffet if you didnt knw all you have to do is show them the card your dacter gives you after the procedure and they will give you a discounted price.
line jumping and rude patrons
My family and I actually never made it inside the restaurant. We were in line and had been waiting about 30 minutes. The couple (man and women) directly in front of our group of 10 allowed 15 other people to add to them (cutting in Line) who continually entered the line in the 30 minutes. The fact than an off duty police officer is there to monitor the crowd should have been our first clue. Needless to say we were disgusted and decided to leave your establishment. This is the second time this has happened and I do not think we will be trying again. We called and spoke to the manager who was well aware of this being a problem but seemed unconcerned.
The complaint has been investigated and resolved to the customer’s satisfaction.
cooking with dirty hands
11/21/09 at the Golden Corral in Tallahassee Fl. Noticed the baker was not wearing gloves. He kept wiping the formed dough on his dirty apron. After while he reached up under his hat scratched his head pick up more of dough roll it around into a ball and place it on the tray. The manager talking on his cell phone was also talking and laughing with the baker as if nothing was wrong. That happened in the front area were everyone could see, what is going on in the area not in public view. The whole thing was sickening, left resturant immediately.
The complaint has been investigated and resolved to the customer’s satisfaction.
cleanless
My family and I had and evening meal at Golden Coral in Emporia, Ks.The food was not hot the
food area was not clean. The bathroom was discusting. I was disappointed as I have ate at other Golden Corals and was not as bad as the one in Emporia. Needless to say I will not go back there ever again. Jane
out of contrl server
Me and my husband went to golden corral in sherman texas where we always go we are on first name basis with wth general manager and the employee's. On the day that we went to eat one of the servers was having a very heated discusion. It turned out to be racial, i understand the server's anger, but her actions was out of this world, her manager didnt help th matter any i believe that if the general managr was there he would of handle it better. I guess i grip is how is it that the young ladie still has her job, she knew when she took the job as a server she would have to face all kinds of people with all kinds of attiudes.I was surprise to come back to that store to find at server there i will not be goin back and i will let all the ladies in my bridge club know that they kept that young ladie employeed(that told the guess that she was coming after her the guest was scared) anytime you have a employee threaten a customer and you let that take place your business will carry a bad name cause you carry BAD HELP!
i agree fully
awful quality food
WE ate at golden corral in erie pa. WE love golden corral, we traveled about 100 miles to eat there. They open at 11 we were there about 11;45. The food was still cold. the hamburger, with out a doubt was reheated from last night, and put on bread. The bourbon chicken was cold, as was the meat loaf.
The only hot stuff was the gravy. I complained to the waitress, but she said she would tell them. At 1130 the food was still luke warm. This was on the 22th of September. I STILL love it and would go there again.
The complaint has been investigated and resolved to the customer’s satisfaction.
See attached.
Why in the hell would you travel 100 miles for Golden Corral? After I read that sentence I stopped. You lost all credibility. Have some standards!
bourbon street chicken
A friend and I had dinner at Golden Corral Restaurant on Carolina Avenue in Washington, NC last Monday evening. We had the buffet and chose the same vegetables. My Friend had baked chicken and I had Bourbon Street Chicken.
I awoke at 3:00 AM, feel quite nausiated. I three up three time in a 30 minte time span. I also had severe diahrearr at the same time...fun! I am sure it was the chicken that made me sick. I have eaten it before with no problem. This was a horrible experience.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had this same chicken just last week and it was AWESOME!
The B street chicken is cook by placing it cold from the walk in on the grill then adding the bourbon seasoing wich is red and dark in color... while cooking it some pecice take FOREVER to cook thourghly and then after that one cup of tariyaki is added...
two things could have happened. not cooked all the way which is possible, but also if they did not have enough water in the steam table it would have cooled and gone bad, the temps are supposed to be checked every two hours, but alot of stores just skip that, all it takes is four hours @ under 140 to make ppl sick. I hope this experience does not turn you away from GC.
service/food quality
When I go out to eat at a buffet the only meat I want is turkey. The last few times I have been to this location, the turkey is the nastiest and driest turkey I have ever ate. They also act like they are afraid to give me a real piece. It is always this small skimpy piece that wouldn't even satisfy my cat.
They also charge $2 for a soda that only costs them 25 cents per glass. Then while I am serving myself, they set dinner rolls on the table. This is a waste, because most of the time I don't want rolls, especially since they don't give me enough turkey. They can set the rolls on the buffet (like they do biscuits) and if I want a roll, I can get some myself. This would keep rolls from being needlessly thrown out. For that matter, I can get my own drink like i do at other buffet's.
To top all this off, they try to call their employees servers, even though they really aren't serving anything, and expect them to be tipped because they are to cheap to pay a real wage after ripping the customers off with the excessive prices.
I took my sister to Golden Corral for her birthday dinner, and I was so disappointed with the food, everything was dried out, or over cooked, except for the bread, babyback ribs and ham, I spoke with the manager about the food and all he said was he would speak to his head cook, I didn't want to make a scene but I was looking for him to be more concerned and at least offer us a discount, to show that he cared about the customer's satisfaction, I will not be going to the golden corral in hampton va again,
05/11/2008
Complaint For the Manager Tony Richmond Store 7401 W Commercial Blvd. Taqmarac, FL, 33319 I went to the restaurant with my family, at the entrance i paid but at the safe they don't have any chance .The cashier called the manager she said that she need some change in front of me the manager take some cash at he safe he went to the office. At the time it was busy line i went to the table because i have kids with me few minutes ago i came back to the cashier i said can i get my change back. She said wait she didn't give my money back. When the manager came he told me he need to counted the money they have on the safe before he told me something i wait more than one hours in the store the manager didn't give my change back. i think the customer came first if i went to the restaurant i went to eat i paid my money i didn"t receiced my cash for their personal reason They don"t want to loose until i left they don"t give me my cash back, I didn"t appreciated the service because they steal my money .First the manager supposed to ask the cashier what happen to the customer money.you cannot denied customer for money.The general manager name is Tony Richmond 2 The store is locator at 7401 West commercial Blvd, Tamarac, FL 33319
Office [protected] Fax [protected] Beleive me i want my cash back i don"t want to loose my money too. Please call your manager tell him he need to know how he talk to the customer. i have $ 19.00 cash on his hand .They don"t want to loose i don't want to loose too. For more information please contact me at this number [protected] or [protected].
Sincerely yours,
Wislly Pierre-Louis
Why dod Golden Corral quit senior citizen discount the whole day? Why charge for their tea? It should be part of the meal...
Every time i try to enter the golden corral survey i can"t find it you have go through all of the web site even tho you enter the way the ticket tells you to. The food is wonderful only one draw back when they have sweet potatoes you can never fine the cinnmon or brown sugar to put on you sweet potatoe.
very rude customer service
I have to say not thing, you know how you walk in to the place where you get your drinks at, i do not know who she suppose to be, but i do know that is that her name is bridget in that lady is one rude person i mean you ask her a question it seemed like she just wanted to jump over the in kick some you know, but i did not go to her level. I mean i know that people come in, in work your nerves sometime, but you have to know how to control yourself if you are working in a place like that, she needs to get it together you know.
food declining
We have eaten at Golden Corral #0610 in Abilene, Tx., for the past seven years, at least . We live in a small town forty miles from there and eat there on the average of nine of ten trips we make to Abilene where we do most of our major shopping. Things have been going down! From food prep to restrooms. Being seniors, we have enjoyed eating on the early bird buffet and we enjoyed the chicken tenders most. They were never greasy as is the regular fried chicken. We make do with the sides that are there, but were very disappointed when they said the chicken tenders were no longer on the buffet for lunch. Also, today, Sept.4th, the soup tasted very watered down. I guess we will find another place to eat! I hate that too as we have a favorite waitress that we like to tip and know she can use what we are able to give.
This is a complaint on okla golden corral at N MacArthur. We have loved eating at your restaurants, but when we went in they said get your own plates silverware and hot rolls. I do not know if your trying to cut back, but the people you had waiting on us stood over by the coffee dept and talked. |They did better when they had to give you the plates at the front[ I do not know how that cuts down on anything. But we did get better service when the rolls were brought to us. We could not get their attention to get more coffee. My husband I have decided to eat else where. Jean Cowan
Sounds like Topeka, KS to.
food waste!
My employer and I went to lunch there today, paid $20.00+. I got a salad and fixed me a plate, I felt like I was hungry but I didn't overload my plate. I have had stomach surgery so I can't eat too much at a time so I watch my portions. Well I was unable to eat everything so I asked if I could take my LEFTOVERS home. Well If I wanted to pay $4.59/lb I could and while I'll admit it would not have weighed lb (it would have been less) I did not see paying for food I just paid for.
This is ridiculous!
If they let people start taking home their leftovers, people would load up four plates each and call them "leftovers".
you do know what you eat!
This is to let people know to be warned... you don't know what you are eating at the golden corral in mobile, al on schillinger's rd. I worked there. My manager informed the employees that if the food hit the floor to just rinse it with water and serve it to out guest. I have witnessed fish thawing in the dirty sinks where pots are washed. Ive seen chicken left out and spoiled but served smothered with sauce to our guest. Believe me people, its disgusting to see some of the practices at that store. People have gotten sick and nothing is being done. No, i no longer work there because i felt like i was betraying my guest by knowing these unhealthy practices. I tried several times to inform the home office and talked to several people, but never got a response that would correct the problem. Trust me... when i tell you, if you eat there... you eat at your own risk. I hope this saves someone from getting sick in the future.
That is what I want to know. If this was true, WHY would you not call the health department instead of jumping online?
If indeed all this took place WHILE you worked there why didnt you turn them in?
I would like to know why Golden Corral quit doing all day discout for senior citizens especially if they are on a special budget? Why do they charge for their tea? Shoulf tea not be included with their meal? Please respond ...
poor quality, bad attitude, no available food
I took my family to the golden corral restaurant in Casa Grande, Az. on Florence Blvd on 3 Dec 06 and experienced the following. (1) Hostile server who was very arrogant to my wife. This encounter resulted in a profanity exchange between another customer and the server. Incident reported to mgr. (2) No cream or milk available for coffee. (3) Many...
Read full review of Golden Corral and 32 commentsafter eating at golden corral many times, I never will again
I hope this is the correct way to post a complaint. This is about the Golden Corral restaurant on 4145 College in Beaumont, Texas. We ate at this restaurant tonight. A few minutes after we got there, a small church group arrived and one man parted from the group and sat by himself directly behind our table. The restaurant wasn't very busy at all, so thi...
Read full review of Golden Corral and 35 commentsGolden Corral Reviews 0
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About Golden Corral
One of the unique features of Golden Corral is its commitment to providing fresh, high-quality food. The restaurant chain sources its ingredients from local farms and suppliers, ensuring that the food is always fresh and flavorful. Golden Corral also offers a range of healthy options, including grilled meats, fresh vegetables, and salads, making it a great choice for health-conscious diners.
In addition to its buffet, Golden Corral also offers a range of other dining options, including a breakfast buffet, lunch specials, and a kids' menu. The restaurant chain also offers catering services for events and parties, making it a popular choice for large gatherings.
Golden Corral is also known for its commitment to giving back to the community. The restaurant chain supports a range of charitable organizations, including the Disabled American Veterans, the American Red Cross, and the Children's Miracle Network Hospitals.
Overall, Golden Corral is a popular and well-respected restaurant chain that offers a diverse selection of high-quality dishes. Whether you're looking for a hearty breakfast, a satisfying lunch, or a delicious dinner, Golden Corral is sure to have something to satisfy your appetite.
Overview of Golden Corral complaint handling
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Golden Corral Contacts
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Golden Corral phone numbers+1 (919) 782-4880+1 (919) 782-4880Click up if you have successfully reached Golden Corral by calling +1 (919) 782-4880 phone number 0 0 users reported that they have successfully reached Golden Corral by calling +1 (919) 782-4880 phone number Click down if you have unsuccessfully reached Golden Corral by calling +1 (919) 782-4880 phone number 1 1 users reported that they have UNsuccessfully reached Golden Corral by calling +1 (919) 782-4880 phone number
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Golden Corral emailssupport@goldencorral.net100%Confidence score: 100%Support
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Golden Corral address5151 Glenwood Ave., Raleigh, Kentucky, 27612, United States
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Golden Corral social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 17, 2024
Most discussed Golden Corral complaints
after eating at golden corral many times, I never will againRecent comments about Golden Corral company
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There is nothing no one can do to prevent food poisoning. There is no way to prove you got food poisoning there.