Menu
For Business Write a review File a complaint
CB Appliances Lowe's metal blade arm broke - dangerous
Lowe's

Lowe's review: metal blade arm broke - dangerous 4

J
Author of the review
3:16 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Blade arm on ceiling fan broke completely in half and slung the blade across the room against the wall and behind the television; lucky nobody was standing there as this was a very large blade and it put a hole in the wall. Unable to find a replacement part anywhere; HarborBreeze website is totally worthless. Lowe's was no help. Looks like I'll be purchasing a new (different brand) ceiling fan - this one was NOT old and rarely used.

4 comments
Add a comment
O
O
Onesheepie
Carrollton, US
Send a message
Jul 20, 2011 8:29 pm EDT

We got a space ship themed ceiling fan for our sons room, the metal arm bracket broke as well. Can't find a replacement part for it, maybe after reading this post, we will just get him another brand of ceiling fan. Been looking for a replacement part for a little over a month and can't find one.

J
J
JD 1401
US
Send a message
Oct 30, 2016 4:35 pm EDT

I have experienced the exact same problem with a 2 year old fan. The blade arm broke in half and flung the blade across the room. No luck at home depot & lowes nor online with ebay and amazon. Have to say this is completely unacceptable. I will be buying a new (different brand) fan since there are apparently no replacement parts.

L
L
LowesFTL
US
Send a message
Jul 24, 2017 8:28 pm EDT

Same issue, the blade arm completely snapped off with the fan blade. The manual lists a part number which the only result in Google is the reference from the online PDF of the manual. It is literally not carried anywhere and you're referred to a customer support line which simply tells you they do not carry the part. Worthless company.

Blade Arm P/N: 0599848-L
Manual: http://pdf.lowes.com/installationguides/671961408220_install.pdf

K
K
Kezbeth
US
Send a message
Dec 29, 2017 9:17 am EST

We just had the exact same thing happen to ours and it is only one year old.
You can not get the replacement part anywhere.
This is a poorly made product. Spend a few bucks more and get a better made fan.
It looks great but is junk. One fan blade arm just snapped off.

Would anyone that is getting rid of their fans be interested in selling the blade arms as parts? I would be interested in buying the arms so I can repair my fan in my deer camp.
Karen Clark

  1. Lowe's Contacts

  2. Lowe's phone numbers
    +1 (877) 465-6937
    +1 (877) 465-6937
    Click up if you have successfully reached Lowe's by calling +1 (877) 465-6937 phone number 0 0 users reported that they have successfully reached Lowe's by calling +1 (877) 465-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number 0 0 users reported that they have UNsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number
    Sales & Product Assistance
    +1 (800) 444-1408
    +1 (800) 444-1408
    Click up if you have successfully reached Lowe's by calling +1 (800) 444-1408 phone number 7 7 users reported that they have successfully reached Lowe's by calling +1 (800) 444-1408 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number 3 3 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number
    40%
    Confidence score
    Consumer, Commercial Business Accounts
    +1 (800) 890-5932
    +1 (800) 890-5932
    Click up if you have successfully reached Lowe's by calling +1 (800) 890-5932 phone number 0 0 users reported that they have successfully reached Lowe's by calling +1 (800) 890-5932 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number 0 0 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number
    Technical Issues
    +1 (866) 232-7443
    +1 (866) 232-7443
    Click up if you have successfully reached Lowe's by calling +1 (866) 232-7443 phone number 0 0 users reported that they have successfully reached Lowe's by calling +1 (866) 232-7443 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number 0 0 users reported that they have UNsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number
    Commercial Accounts Receivable Accounts
    +1 (800) 445-6937
    +1 (800) 445-6937
    Click up if you have successfully reached Lowe's by calling +1 (800) 445-6937 phone number 0 0 users reported that they have successfully reached Lowe's by calling +1 (800) 445-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number 0 0 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number
    Customer Service
    More phone numbers
  3. Lowe's emails
  4. Lowe's address
    1000 Lowes Boulevard, Mooresville, North Carolina, 28117, United States
  5. Lowe's social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Lowe's contacts
Lowe's Category
Lowe's is ranked 1 among 369 companies in the Appliances category