Honda Motor
Reviews and Complaints

THE HONDA, CR-V, LX COMPANY.
520 London RdSlough, GL3 7QY,
United Kingdom
Reference Number:HONDA:652-662/25.

Dear Winner,

Congratulations, you have just won a brand new HONDA CR.V LX car
and a cash prize of Ј500, 000.00 {Five Hundred Thousand Great British Pounds(GBP)
in the satellite software email lottery. On line Sweepstakes International
program held on October.1st, 2010. Conducted by HONDA LOTTERY BOARD in which
your e-mail addresses was pick randomly by software powered by the Internet.
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Officer Name: Mr.Morrison Luke.
Email: [protected]@gmx.com
Phone:+[protected]
Honda LX.House London.UK
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Below is the claims and verifications form. You are expected to fill
and return it immediately so we can start Processing your claims:

1. Full Names:
2. Residential Address:
3. Direct Phone No
4. Fax Number
5. Occupation:
6. Sex:
7. Age:
8.Nationality:
9.10 Annual Income:
10.Won Before:
11.Batch number:AT-040SB06-03
12:Ticket Numbers:[protected]
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We wish you the best of luck as you spend your good fortune. Thank you
for being part of our commemorative yearly Draws.

Sincerely,
Mrs. Lissa Walter
Honda CR.V.LX Promotion Team

To,
The
Customer care,
HMSI, Manesar
Dear, CEO
SUB: Vibration in top gear, Very low pick up, & unsatisfactory responses.

As we all know about Honda2wheelers, Its one of the most reliable company in this world. That’s why I purchased the Honda Stunner CBF without reading any review on net, & just trusting on Honda Brand one year ago from Malwa Motors P Ltd Showroom A – 32 Lajpat Nagar – 2, New Delhi – 24, but now I am really fed up with the performance of Honda Stunner CBF (Self Disc Alloy) Registration No DL3SBM5621. It could not reach at my satisfactory level as I was expecting from 125 cc bikes.
Many times mechanic/workers of the Honda service centre suggested me to sell this stunner and purchase the Unicorn as its successful bike of Honda.
Regarding this matter, I had sent many emails to Honda Gurgaon to help me in exchanging this bike with Honda Unicorn.
I thought Unicorn will be fine for me and I can pay the difference for it but there is no response from Honda Staff. It’s clear sign of the carelessness about their customer’s satisfaction.

I trusted on Honda and feeling cheated by them.
But I would suggest them not to forget that they are in competition in India with Bajaj, Hero Honda and Yamaha as they always give preference to their customer’s satisfaction more than anything that’s why everybody likes to deal with them.
I am expecting help in this matter from you.

Your positive response will be highly appreciated.

Hero Honda should feel ashame of themselves that they sell their bikes in abundant and when customer wants to get the bike part repaired or ask for new part which remains unavailable in stock. I purchased the Hero Honda bike only for this reason that the parts of Hero Honda bikes are easily available everywhere, but I didn't know that I will have to face the shortage of my bike parts of this reputed company "HERO HONDA". My bike has been standing in a company for last 20 days due to shortage of body parts. I am really disappointed with this behavior of company. Is this called a customer service?

As i have given my Hero Honda Hunk for servicing in the ulhasnagar banch near vithalwadi station mumbai-421003 .As they have waited me for one hour, when i have gone to take the bike from servicing and they told me that the bike is not ready due to the engine screws were loose and i have also told them to change the accelerate wire so on then they told that the accelerate wire is not available but i have told them to call me if the wire is not available but then also they have not called on for that.Finally they have also charged me more for their labour charges .So please after this matter urgently and reply me about it

I bought my used car at Chapman Honda in early May 2009. Within 10 days I had the car back at the dealership as it was leaking coolant. I subsequently returned the car to the dealer 3 more times in the first month to have this same issue taken care of. I also did not receive a license plate for the car until July of 2009 and then it was only good through December of 2009. In November of 2009 vehicle was running rough and then broke down completely. Had the vehicle towed to Pep Boys where it is discovered that the coolant leak cannot be repaired but that the engine needs to be replaced due to the location and nature of leak. Chapman Honda sold me a vehicle knowing that the coolant leak could not be fixed and that the engine would need replacement. Even if they did not know at time of sale once it had been seen in there service department they should have been able to diagnose the problem CORRECTLY! Chapman did nothing to assist me with the problem once they determined they had "fixed" it and I received no response when I contacted them after replacing my engine. I will never shop with Chapman again and would suggest that no one else do so!

Honda Yes Promo Award Programme

470 London Road
Slough
SL3 8QY. UK

Your Email Has Won You Seven Hundred And Fifty Thousand Great British
Pounds(750, 000GBP).Contact: Dr Stone
Morgan.MAIL:([protected]@secretarias.com)
Tel.Number:[protected].

1, Your Name:
2, Your Address:
3, Your Personal Mobile No:
4, Your Age:
5, Your Sex:
6, Your Occupation:
7, Winning No: HONDA :[protected]/23
8, Bonus No: [protected]

Regards
Collins Wood
Promo Co-ordinator
Honda Motor Company

Respected sir,
I am talking from trivandrum kerala. I purchased a karizma zmr white bearing chassis number: mblmc38ecaga00937 and engine number: mc38ebaga00923 on 19 th february, 2010. I have not received my service book / owners manual till date. The dealers (Cheran automobiles trivandrum) are claiming that they have a shortage of service book / owners manual, because of this i am not able to know my service kilometers, i am not able to change ma service station. Most importantly i haven t read the owners manual and i am not able to clear any doubts regarding my zmr
I have completed 7456 kilometers that is till 4 th service, some times the service kilometers may exceed as i don't have my service book / owners manual to refer. I have to show invoice and purchase papers to get my zmr serviced, and it is a difficult job to carry all that always, and it means a day off for me if i have to get my zmr serviced
It is about nine months and its become my routine to go to the dealers pleading for the service book / owners manual, still utter negligence from their part. So please help me and my zmr in this situation, reply is expected by this humble hero honda customer as soon as possible.
Thanking you,
Sanjay govind
Tc 4 / 830
Trivandrum
Kerala
+[protected]
+[protected]
[protected]

Hero honda showroom address

Cheran automobiles,
Pappanamcode p. O.
Trivandrum - 695018
Ph [protected], [protected]
Fax [protected]

This dealership is keeping a $500 deposit required by them in order to find a 2010 model that was not on their lot. When they couldn't find the car, they claim that they brought in a 2011 model for my son and will not refund his deposit. They have nothing in writing saying that we wanted this model. Claim it was all verbal. Bad business. I would not recommend them to anyone.

I already complained so for you have not replied to me. without piston bore i am in difficult to run the shine in bhubnaeswar orissa. if you donot take care the matter will come to meedia.

prasadh from orissa owner of shine

I have purchase the honda cb twister bike in "atul cars" dealer in aurangabad in date 24 may 2010 .
after 15 days the problem in my bike that is in backside of bike the sound are required.
i can see the this problem to my dealer.
showroom engineer are test drive my bike and says sound are required in backside.. but he can
not solve my problem.. he can advice me to when the company engineer have come here i can call you
but one month my problem is not solve then i can complete the company to send the mail in consumer complent
department to our company.. then after two month he can solve my problem. then after two days anothr problem is required i.e engine problem
smoke required to my bike .. the showroom can change the carborater to my bike at a time the shorooom authorised dealer
speak me to very rudely.
then another problem are required in my bike that is self start problem. i can see this problem to the atul cars engineer. he can can says to charge your battery.
ok i says "charge my battery here but he can says no battery charge here .. you can charge your battery another dealer or local guarrage". i can charge my battery another
workshop but problem is sam. then after two days i can goes to dealer and meet to the owner of the atul cars her name is atul "pandey". but he can not talks to me very
very well. he can talk to me very rudely..
then he can says i can change the your battery..
but my problem is that i am not satisfy to each time he have to change the part ..
in each after 10 days i have my bike problem. i am not satisfy your service .. i want request to the honda company please
be careful read my complent else i can goes to the consumer court and case on your company and authoresed dealer.
authoresd dealer can purchse the defected bike to me..
or in atul cars all bikes part are changable.
or her service is very poor. he can't speak politly to the customer. i understand the honda company is very populer but
at this condition i am not satisfy your dealers service to customer..
I am requested to you please i do not want to your honda company bike..

my honda bike information-: HONDA CB TWISTER
Frame no-: ME4JC47 (2CA8013516)
Engine no-: JC47E (0017194)
( MH 20 BS 2561 ).

I HAVE PURCHASED A BIKE PASSION PRO FROM HERO HONDA DELAER NAME TAIYAB MOTORS UDAIPUR ROAD, CITY BANSWARA ON 15TH OCT 2009.AFTER DELIVERY I DRIVE ONLY 1K.M I FOUND WOBBLING FROM REAR SIDE I CONTACT TO DEALER IMM.& I SAID THIS PROBLEM THEY SAID NO PROBLEM COME ON NEXT DAY.WHEN I WENT SHOWROOM ON NEXT DAY THEY CHECKED MY VEH. & ITS A MINOR PROBLEM & WE HAVE RESOLVE IT BUT THE PROBLEM AS IT IS SAME I AGAIN CONTACT TO SHOWROOM THEY SAID TO ME THAT WHEN U CAME ON 1ST FREE SERVICE WE WILL RECTIFY IT ON IST FREE SERVICE I WRITE IT DOWN THE SAME PROBLEM.AFTER SERVICE THEY SAID THAT ITS A TYRE PROBLEM & WE HAVE CHANGED YOUR TYRE.AFTER 2-3 DAYS I FOUND THE SAME PROBLEM AGAIN I CONTACT TO THEM MANY TIMES FOR THIS PROBLEM NOW THE DEALER IS SAYING THAT WE CANT RESOLVE YOUR PROBLEM PLEASE DO NEEDFUL FOR ME IAM FAID OF FROM THIS BIKE & SERVICE FROM DEALER.PLEASE LOOK IN TO THIS MATTER.

Suddenly my bike(uk08r 1155) stop on road, there was no current supply.
I called a mechenic at 9.30am, but still no service provided now it is 01.12pm.
Do the recovery ASAP.

Thanks
Sandeep Sharma

i had purchased new blue colour hero honda passion pro for 52, 000 thousand on 08/09/2010 and the problem is front dom means wizer... on 11/09/2010 the wizer colour is changing into white i went to service center on 13/09/2010 and they said service manager went for meeting come after two days.. again i went on 18/09/2010 but the service manager is went out side of the office.. i asked to change the wizer.. they said they are not having stock.. they said to come on 20/09/2010 again i went on 20/09/2010... the service manger is available he said we are not having stock for the new models... he told come after 10 days. i went 30/09/2010.. but the service is answer is same .. not having stock... why the hero honda guys sales the bikes with out having such kind of stock's

shaik mahmood gouse
ongole, prakasam district,
andhra pradesh, 523001,
cell no [protected]

5 months back I purchased CBZ Extrene from Shubhyan Motors Pvt Ltd in Hadapsar. However after 3 months there was some problem with the engine. 3 times I left my Bike in the showroom for maintenance but problem remains the same. The Forth time when I left my bike with Shubhyan Motors, they didn't even informed me that how long it will take & continuously for 4 days I had to go to that showroom to to check if the engine was repaired or not. After 5 days I got the bike however when I drove it for 8-10 Kms again there was the same problem. This is the worst service that I have ever seen in my life. By this they are spoiling the Brand name of Hero Honda.
Just because of this I would always advice my friends & near ones not to go for any Hero Honda Bikes as their Authorized Dealers are providing the worst service.
Since I have spent my hard earned money on my bike so I will definitely file a case in consumer court against Hero Honda, Shubhyan Motors Pvt Ltd in Hadapsar. And by this at least everyone will come to about Unauthorized things done by Authorized Dealers.

I am Parveen from Chandigarh, purchased Karizma Yellow color bike after 6 months my bike front mud guard cracked and than slowly started breaking all plastic parts and joint area. within a 2 years almost all plastic parts cracked and i have complaints about this to Chandigarh Showroom (Karishma Auto ) and also complaint about this to Hero Honda co. in Delhi. But no service provided by company even i don't receive any single call from co. i have spend 80, 000 for Hero Honda bike and its was my big mistake. Hero Honda is started making less quality bikes and no customer service.

The service received from Honda Melrose’s sales manager Cedric Styer was nothing short of rude & arrogant. I was interested in buying a white Type-R. I was told the car was a demo, but found out that the car was pre-owned. We then tried to negotiate the price with Cedric; the manner in which he treated us was very condescending. The attitude we received made us very upset. He does not seem to understand the meaning of customer service, how he became a sales manager, is beyond me. But, then in saying that, maybe he just treats indian customers in that way. I was NOT just enquiring about the car, I wanted to buy the car immediately. I had finance & a cash deposit. But Cedric made me look like I was STUPID, which makes me totally upset. Even if we could not negotiate a good price for the TypeR, I would expect a sales manager to give me other options instead of being rude & talking to us like we don't know anything. Just because he is white & I'm INDIAN, I DON'T need to be treated in that manner. What I found out about the white TypeR, is that the clutch as well as tyres have been changed, although this car has ONLY 18000kms on the clock. Knowing this info, is this car worth BUYING?

When I purchased my 2007 Honda CIvic 1.8 EXI 2nd Hand from Honda Northcliff, it was categorically stated that the brakes would be changed to new brakes. I bought the car 19th of August 2009.

Roughly 2 months later, I took the car for a service to Honda Midrand, and they told me the break pads were all worn and needed to be replaced.

Obviously the brakes were not replaced when I purchased the vehicle, as confirmed by Honda Northcliff. I went to Honda Northcliff on Sunday 18th October, and the salesman there said I should come to service at 7 on monday and they would sort it out for me.

I took my car there today at 7, and had to wait till 8 before anyone with authority came. At that stage they took me to work, and then I was phoned, with Collin the manager there saying they cannot replace my breaks because the car has done 12000kms since purchase. The MAIN POINT IS THAT THE BREAKS WERE SUPPOSED TO BE BRAND NEW FROM PURCHASE! Brakes do not only last 12000KMS! 2 Months! Eugene, the original dealer who dealt with me no longer works there either

They are sitting with my car and not doing anything, even tough they were meant to change my breaks from purchase!

Contacted Honda Customer Service first by mail to complain about the lost of resale value we are experiencing with our Honda Accord 2001 (Green G87P) due to Honda's manufacturing defect with the clear coating severely flaking after less than 10 years. Also sent pictures to show the extend of the damage. Received letter to call them. After numerous call attempts and voice messages we finally got to speak with "Caroline" who apologized on behalf of Honda but refused to compensate us for the cost of repairs (estimated at between $2300 and $2500) invoking warranty. The car is an embarrassment to drive on the roads but looks like Honda decided not to stand behind their product and look the other way. Customer satisfaction? Not one of Honda's priorities looks like.

We are in the process of gathering more proof from other Honda owners having similar issues with the clear coating flaking and sue Honda to stop selling defective products in US. We were considering an Odyssey but not anymore, they do not deserve our business.

Contacted Honda Customer Service first by mail to complain about the lost of resale value we are experiencing with our Honda Accord 2001 (Green G87P) due to Honda's manufacturing defect with the clear coating severely flaking after less than 10 years. Also sent pictures to show the extent of the damage. Received letter to call them. After numerous call attempts and voice messages we finally got to speak with "Caroline" who apologized on behalf of Honda but refused to compensate us for the cost of repairs (estimated at between $2300 and $2500) invoking warranty. The car is an embarrassment to drive on the roads but looks like Honda decided not to stand behind their product and look the other way. Customer satisfaction? Not one of Honda's priorities.
We are in the process of gathering more proof from other Honda owners having similar issues with the clear coating flaking and sue Honda to stop selling defective products in US. We were considering an Odyssey but not anymore, they do not deserve our business.

i myself muhammad sadiq, went for a first service of my new honda aviator at ratan honda, pratap pura xing, sai ka takiya, agra (u.p). he didnt washed my scooter n dosnt serviced me prooerly, n when i complained him that its handle is not working properly and its not free as it should be. it get jamed while driving, he replied that it new whicle thats why its little bit tight it will get free day by day as it will be used. he charged me Rs. 330. and didnt gave me any bill of that ammount, and when i asked for a bill he gave me on a simple paper.
accordin to me ratan honda is not fit for honda franchiesy. pls send some people or a genuine person for inspection and u will come to know bout the reality.
my mobile no is [protected].