Huggies
Reviews and Complaints

I purchased a pack of Huggies snug and dry. I have never used these ones before only the huggies little movers. My baby of 13 months got a very bad chemical/diaper burn on his hole bottom area. I paid 15$ for these on a very tight budget and I am not happy about this product and that it did that to my poor baby he had to go a full day with no diaper on in a lot of pain. Please let me know what you will do about this. I did research and a lot of my friends as well have complained about this brand you have. Please contact me about this.
My name is tabatha pyykonen I live in Calgary Alberta Canada.
Email is Tabatha.k.l.[protected]@gmail.com
Phone number is [protected]

I bought 14 boxes. I'm going on 3rd box and it seems the design just isn't right. The tab tears so easily. My daughter sits and it'll tear. Most times, I'd grab the tab to attach the diaper and it rips. She has had blowouts and leaks all month. I have to change my sheets daily. It was made so cheaply and poorly. The diaper leaves lent in my child's private area. I have about 10 boxes left and I'm forcing myself to use them because I bought these when I was 2 months pregnant. My daughter is now 6 months old. So over a year ago. Now, I'm stuck with all these boxes of diapers I can't keep using.

These wipes are not delicate on a baby ir toddlers face or bottom, it scratches your face with somekind of little pebbles or sand paper feeling..im so upset that I got four boxes from my babys birthday and now unable to return them because I have no reciept..I tried taking it to a few places but they said they needed a receipt. I hate tgese and refuse to use it on my toddler! I tried running it on my own face and immediately I felt like little scratches on my face..why does huggies continue selling this? Poor kids cant speak for themselves..being scraped on thier face and bottoms and private areas..I cant imagine the pain..horrible item..shouldnt be sold!

I have always been a huggies lover and never had an issue with them until recently. A few weeks ago I had a diaper explode little beads all over my floor when I was carrying it to the trash can. I thought it was just the way I wrapped it up but then today I got my daughter out of bed and when I unzipped her sleeper to change her there were beads all over her! They came out of the top front of the diaper and they were really hard to get off of her skin! I'm on the verge of switching to pampers because it's getting ridiculous, with a 12 month old baby I don't have time to clean up diaper beads every time I change a diaper! I don't know if this matters but I buy my diapers at sams club and my email is [protected]@gmail.com I'd like a follow up.

The diapers say for 12-18lb babies on the package. My daughter wears size two in pampers but these new "leak proof 12 hour protection Huggies " are entirely too small. So now I am stuck with a pack of opened diapers that I cannot use and have wasted money on. Is there any way that I can return them or even just exchange them for a bigger size? They were purchased at Walmart in Lexington Kentucky on Richmond Rd.

These diapers left scratches, a rash and welts on my son's outer thigh. His little legs are in a lot of pain due to this issue. I called the Walmart store where I purchased the box of diapers and the store will not refund my money or let me exchange them because the box is open. Now I am out the $28 that I spent on this box of diapers. Please help.

This product is the most overpriced wonderous pile of #### I've ever had to deal with. We normally use luvs, which are an amazing brand, recently upon moving to a new job I've been waiting for my new payroll to start coming through. My grandmother got these Huggies as a gift to help out and there completely worthless. One day of using them and I've had to change my child's clothes 4 times because she's covered in piss. I may as well not use diapers at all at this point. These things stop nothing it's ridiculous. Now I have to scramble around to come up with money to buy the brand that'll actually work, luvs. So my grandmother now wasted her money, I'm having to waste more of my own rebuying something that doesn't even do its job. Completely ridiculous and extremely upset that a company advertising the highest priced diaper is ####Tier than bargain brand. At least the bargain brand doesn't leak after she urinates one time. Jesus.

I purchased a box of huggies snug and dry ultra which states on the box "12 hour protection". I used these for my daughter over night and on several occasions she woke up with wet clothes. These diapers did not hold up at all. I am very disappointed. I used Huggies little movers in the past and had no issues. However, I purchased these because there were more in the box and of course like everyone I was looking for a bargain. I don't understand the false advertising!

Another complaint - when my daughter was born I uses Pampers which are good but expensive I was on a hunt to find another brand and finally chose Huggies diapers and of course huggies wipes. I also signed up for the rewards and put in the extra long code . I found it time consuming so I saved many of the stickers which had the code on there and months later I went online and tried to add the codes bur found out that you guys no longer had that option and now ask to scan the bar code. Yes this was an easier solution but all of my codes were no longer valid. so I had to throw them out. Very disappointed, I saved those stickers foe months.

Most of the tabs was gone on the 4 packs of diapers and this isn't the first time it happen y'all need to fix this. The wipes was dried out and now I'm out of $40 dollars please help me
. I'm low on money and I'm having to buy diapers that my newborn can't use maybe y'all need to double check everything before y'all out them in the store and they won't take anything back so I had to waste my money by throwing them away

I just bought 10 packs of wipes and a pack of diapers and all the wipes were dried out. As the store would not refund my money becuase I opend them. I bought these out of pocket and being a low in come mom it sucked to see almost $20 go to waste. As they couldn't be used and I was not using them on my newborn. I would like if something was solved or done about this situation thanks!

My name is Amanda, I writing because I'm not sure who else to go to. I was recently put on disability from my job and I get paid every two weeks when I get paid I like to stock up on diapers seeings that I womt get paid for another 2 weeks we'll the last TWO packs of diapers I've gotten are the biggest dissapppinents ever considering the diapers just won't stick together. I have 2 other children and used huggies with both of them and never had this problem so hoping something in the shiemt aybe got wet or something to cause the diapers to come apart. I usually would let it slide of it was just a diaper PR two but considering the past 2 BOXES (which are not cheap) ad this problem I wanted to contact someone and see what can be done about this situation as I am already struggling ams this just adda more stress. Thankyou again, Amanda.

Hi there,
I purchased size 4 snug and dry Ultras at my local Walmart and not only was a shorted about 20 diapers but my daughter actually broke out in a terrible rash. Once I opened the box I bought it had looked like the inside packages had been tampered with which prompted me to count the diapers that were still packaged up. I tried to take the diapers back to Walmart and because the box was opened and the diapers were in the package they wouldn't take them back or exchange them. They advised me to contact you. Is there anyway this can be resolved? I don't know if it was just a bad batch or if my daughter just reacts to this type of diaper because we've had no problems with any of your other items.
Thank you!
A concerned mom!

I bought a huge value size of size 3 little snugglers at walmart. When I opened them to my surprise they were not little snugglers but the thinner snug and dry diaper style! Then I counted them and there were only 128 instead of the box stated 136! I'm really not sure how this has happened! Ik walmart won't take care of this as I opened the diapers., but I hope huggies does because I am highly disappointed in a product I love!

Dear Huggis,

My name is Hadar Abramovich and I am living in Seoul, South Korea.
In the beginning of January 2017, Huggis Korea represented by Yuhan-Kimberly announced a recall for Huggis baby wipes.

I am considering myself as your loyal customer and I am using your products on daily basis. I am aware that I am paying a premium price for your products, and that is only because I am expecting a high quality products and service.

Unfortunately, this time I received a defected products and very disappointing customer service which led me to write this letter!

First, regarding the products, I am truly scared and highly concerned since I used your wet wipes with my Newborn baby for the last few months and I received the message very late since I am a foreigner living in Korea and most of the announcements were in Korean.
I noticed a rush on my baby body and other symptoms that probably occur due to your defected products.

Second, I spent time, effort and money and I received an unreasonable and shaming redound! 11, 000 won =$9.4 for 11 packages of Huggis premier (64 pic each). This is the way you compensate your loyal customers?

I spent time going to the store and buying your products that were defected, and unknowingly used some of them on my baby! Than I followed your company's process as a disciplined customer, packed it and send it to Yuhan-Kimberly, and of course had to buy new packages - All this only to find out later that Yuhan-Kimberly had the nerve, the audacity and the disrespect to send a ridiculous refund of $9.4 for all this hassle and risk, which didn't even match the actual cost price!?!
This amount is less than what I spent to buy your products (even the cheapest Korean brand cost more than 1, 000 won per pic).

I am very angry on this procedure and the damage it caused to me and my family, And I am seriously considering a lawsuit against Huggis and Yuhan-Kimberly.

I am expecting your prompt replay and decent compensation.
Hadar
[protected]@gmail.com
+8210-[protected]

Hi there i have tried 2 different sizes of your nappies and wasted $66 trying to find some that fit my little girl (8.9kg) id like to find some of your nappied that she fits into! I am upset as im a single mum and believe your nappies need to be re assessed or id like too get the money back for the nappies not fiting when the weight range on the box claims it will fit but doesnt and hasnt for 2 different sizes
Please call me on [protected]

I have bought these kind of diapers for all 3 of my children but for some reason this time around I have noticed on 3 or 4 occasions one of the diaper sticky tab will detach and the diaper is no longer usable. Not sure what is going on but it's with the size 4 and not sure if it matters but I buy my diapers from baby's r us. Please fix this issue because diapers are already pricey so I dislike having to throw away a perfectly good diaper. Other than that I have no complaints.. I love your diapers. Thanks so much.

Hello. I have not purchased huggies brand since my children were babies. I huggies diapers inferior to pampers or luvs brand. However, I have found the huggies pull-ups to be superior. Unfortunately, the last package that I bought the velcro type closure on the side is partially open and folded over. Even with unfolding and reattaching that portion that side of the pull up seems fashioned to undo. As you can imagine, this is less than ideal when dealing with a resistant to potty train child who insists in going in his pull up.

I been buying my baby this brand since she was born my husband works really hard to provide for us and having a baby it's not cheap so I bought my baby a box of pampers just to find out somehow the box was stabbed with some and half of the diapers were damaged so I couldn't use them and have to throw away all my husbands hard work not happy at all I mean I know it's not ur companies fault just thought u should know

The diapers say back on the front and don't fit correctly on the baby... Other ones I have purchased recently are not like this so I think it is just this box or line of diapers it came from. So therefore I need to get rid of the diapers because it causes my baby to poop and pee through them. It is a large inconvenience and I would like a box to replace this as diapers are expensive.

Hello how are you.I purchased a pack of huggies nappies size 5-7kg
from a supermarket and i found the size to be very small.I opened the nappies but did not use it, and i cannot even take it back to the store where i purchased it because i was not sure if they will take it back.I had to go and purchase another pack of nappies but a bigger size, and i would really appreciate it if i could get a voucher for another pack of nappies.

Thank you