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Vodafone review: bills not getting updated 58

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Author of the review
12:00 am EDT
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I have been constantly complaining about my bill not getting updated. During my meeting they assured me that the same will be updated in 24 hrs and will get back to me the next morning. But still in vain. My follow ups started form the 14th Aug'07 And i am still in the same position.

Following are the details for your perusal :

A.)
Transaction Date : 07 th Aug'07
Transaction ID : [protected]
Amount : Rs 800

B.)
Transaction Date : 08 th Aug'07
Transaction ID : [protected]
Amount : Rs 800

Both these transactions were made online through internet banking. Inspite of submitting the bank statement and clearance of payment from the bank no action has been taken.

One of the payments got updated but the other is yet to get updated. It's been more than a month and a half that i have been following up. But there has been no action taken from their end.

58 comments
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devaram mali
Sep 24, 2007 10:24 am EDT

To: vodafonecare.ap@vodafone.com
From: Deva Ram Mali/scl
Date: 09/21/2007 10:45PM
Subject: help support

To

vodafone care

sub:-complaint against c.c officer mr. deepak kumar singh ,alwar,RAJASTHAN centre.

sir,

my mobile with hutch pre-paid connection no. [protected] has been stolen on date 16-09-2007,so i contact immidiate customer care no. 111 & enquir about outgoing & incoming calls ,but from cutomer care centre not provide me details & and advise me to complaint FIR IN NEAR POLICE STATION.i do same & also submit a application through police for provide all incoming & outgoing +sms detaile between [protected] at alwar,RAJASTHAN hutch care centre.but they not give me details & unwanted tensionised me.so kindly took action on my complaint & SEND me all incoming,outgoing & sms details of duly 16-09 to 18-09-2007 ON SAME E-MAIL ID.

so,i can trace out my mobile.

thanks!

regards,

devaram mali

mobile no.[protected]

enclosed:-(1)F.I.R SCAN COPY

(2)APPLICATION SCAN COPY FOR PROVIDE DETAILS ,THROUGH POLICE.

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shabbir badin-
Sep 29, 2007 2:47 pm EDT

before 3 days i had registered one complaint and i got one complaint no. but they had not solve my problems and when I talk to customer care they are not giving me proper respond so plz take some action

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v.vinod
Oct 16, 2007 2:39 am EDT

Its been more then two weeks I put this new sim card . Still I am not getting my outgoing calls . I went thrice to Vodafone shop for help they said all my documents are correct but they dont know why it is not activated. They sent twice even e-mail to hutch guys still my problem is not solved. Their is no problem with my phone even they checked it. If it doesnt get activated today ill ask for replacement at hutch shop.

My number is [protected]

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poornima vijaykumar
Jun 04, 2008 12:48 am EDT

i want to cancel a vodafone connection immediately but the site is not opening ...(vodafonecare.chennai@vodafone.com)is there any other site wer i can mail and cancel the card .

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Ujesh Naduvath
Jun 16, 2008 12:13 pm EDT

Hi,
This is to bring to your notice that, i am totally frustrated with the kind of brutal service you guys have provided me for the past 3 weeks. I live in a area called ULSOOR, in Bangalore City where i have 0 reception/range for the past 3 weeks, i have called up the customer service for more than 10 times, i also spoke to the customer relations officer Arun. He also visited my place. When i call the customer service/ the customer relation officer, I get a response from each & every one stating "this will be resolved within 2 days", but for your kind information it is already 18 sweet days which i have lost. I called up Arun even yesterday wherin he told me that my bill amount will be waived for this month as a compensation. I have been patient to the core, but i feel this is high time to change my provider. I have been with many providers, but i had no problems/responses like this from anyone. oops!this is the worst experience i had ever in my life.

I have a corporate connection, but going forward i will make sure i will not let any of my collegues to get a vodaphone connection.

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Arun K Kaushik
Jul 24, 2008 12:26 am EDT

The attitude of Vodafone Company as a whole is now becoming anti customer.Bills are inflated. Any Plan is not properly disclosed to the customer. The CCEs at Vodafone stores are not cooperative generally. Thanks
Mobile No.[protected]

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Mr.R.Yadav
Sep 27, 2008 10:59 am EDT

dear sir
i want my bill detail 4m the month of may 2008 to till now.due to some reason i discontinue my number 4m last 2 month.plz coperate wid sutaible way re start my no.[protected]

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B.SATHISH REDDY
IN
Jul 06, 2009 8:56 am EDT

my name is B.SATHISH REDDY PH.NO'S [protected]&[protected] piese send my bill to my email adress [sathishmlg@gmail.com] thanking you

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Shoyab786
US
Dec 12, 2018 4:39 pm EST

I have a big issue regarding with my call nd 4g data,

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md Asraf Parvej
US
Jan 22, 2019 3:36 pm EST

My network bad Vodafone no Google page open no WhatsApp open no Facebook open Twitter open only process search please check my network and help thank you

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hem pal
US
Feb 11, 2019 10:58 am EST

up west uattrakhand state and city HALdwani their is very big issue signal last two days. i request to you plz solve signal prblm

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Varalakshmisri
IN
Feb 11, 2019 7:43 pm EST

Very worst customer sevice .not picking the call at all.computer voice only I can hear continuously in 198 and199 . Is there any person is there or not? How I will alley my doubt?

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Mohd sahil
US
Feb 25, 2019 9:20 am EST

AM MOHD SAHIL I AM USING VODAFONE BUT LAST 10 DAYS I AM FACING NETWORK PROBLEM AND ALSO MY NEIGHBOR FACING SAME NETWORK PROBLEM my sim always showing out of service PLEASE SOLVE THIS IF POSSIBLE

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Indranil Saikia
US
Feb 26, 2019 2:07 am EST

Hello. I m a Vodafone user and I m very much annoyed of poor network availability in my area. Kindly take the necessary step as soon as possible, else we are planning to discontinue Vodafone. Thank you.

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Ishtiyaq Ahmad dar
IN
Mar 02, 2019 1:56 pm EST

Dear Vodafone
I am the new user of your company but I can totally not getting the signal inside our village. We have faced many problems so please do clear our issue.
Name ishtiyaq Ahmad dar
S/o wali Mohd dar
Village diyaroo
State j and Kashmir
District anantnag
Teh pahalgam
Ph. No [protected]
2nd [protected]

Sudhir Shendre
Sudhir Shendre
bidar, IN
Apr 03, 2019 4:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi me sudhir old customer of vodafone but nowadays me feeling problem in my network . Regarding this i had already talk to vodafone call centre but which me not able to get my complaint no

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Wael M. A. Latif
EG
Jun 01, 2019 11:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I called Vodafone today to ask about to buy a second phone by instalments and they reply that it is for red members only although I settle my phone bills on monthly basis. I told them that I am an old member since 1997 and that is not right .

Waiting for your reply.

Wael Mohamed A latif
DOS Cataract Hotels.

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My City My Angle
US
Jun 02, 2019 3:24 am EDT

I am using Vodafone from a very long time and having 10+ numbers in my home. Whole Family is using Vodafone but from last 2 months we are facing drastic issues, no network coverage.

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B. Patil
US
Jun 02, 2019 3:46 am EDT

During the call no clear voice

my Cell no. is [protected]

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premsekar
US
Jun 02, 2019 3:59 am EDT

My Mobile number was not working for last 1 week soo i have some trouble due to this issues

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premsekar
US
Jun 02, 2019 4:28 am EDT

My Mobile number was not working for last 1 week soo i have some trouble due to this issues

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S A C H Y
US
Jul 06, 2019 9:22 pm EDT

facing an issue, don't know why can't able to connect 4G network only able to connect 2G 3G network...even though my mobile supports 4G VOLTE...[protected]

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Shweta Gore
IN
Jul 06, 2019 9:57 pm EDT

Hi, I'm facing mobile network issue at our place as the address is mentioned. Please need support asap. Because we actually have to search for network and I'm a professional but many times I'm unable to work for home to network issue..

Please request your support.

Regards,
Mrs. Shweta Gore

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Ankur Sagvekar
US
Jul 08, 2019 6:58 am EDT

Mobile number :- [protected]
Owner name :- Ramkrishna Mahadev Sagvekar
Email address:- krishna.rms2014@gmail.com

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Subodh kumar 1993
IN
Jul 21, 2019 8:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yha na to 3g &na hi 4g matwork thek he is Ke liya sir g kuch solouson nikalo network problem he me Vodafone use karta hu or mera gou me bhi Vodafone use hota he
Plz compland Ka solousun nikalo sir g
Regard
Subodh kumar
Mob [protected]

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Navdeep.Singh
US
Jul 27, 2019 6:53 am EDT

Hi

I am facing issues in network connectivity, , Even calls are not connecting properly and Internet is worst..

Kinldy resolve this issue, I am a 7-8 years old customer of Vodafone..

Address - The DLF Valley, Kakla shimla Highway, Panchkhla
Pin code - 134109.

Connectivty need to be figured out Asap..

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vaibhav tayal
US
Jul 27, 2019 7:15 pm EDT

The company is unable to provide proper network coverage in our area in Bellandur. Hence, the company is not willing to refund our amount due to improper services

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mohit dhawan
US
Jul 27, 2019 9:01 pm EDT

Network issue in my area

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pawan bhatt
US
Jul 29, 2019 11:46 am EDT

Hello sir

I m using vodafone for a long time and i had never face network issue in my house sorry to say but i m facing network issue very badly.its very difficult to contact any one when i m sitted in my house every time go out from house to talk some one its very irritating.i m request you pls resolve this problem asap.

Contact no. [protected]

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praveen379
IN
Jul 31, 2019 6:26 pm EDT

i was complain so many time against vodafone network but there is no feedback and solution.i am totally frustrated of this network.they making fool of their coutomer

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Raktim Chaudhuri
IN
Aug 11, 2019 7:02 pm EDT

I am currently living in Chandigarh. I have moved to Chandigarh to pursue my MBA degree.
I am facing a lot of connectivity issues around sector 15 A of Chandigarh.
My phone number is [protected].
I am a student, so I need proper network to do my assignments and to submit them on time.
Please do the needful.
Raktim Chaudhuri.

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Maherbaan
IN
Aug 14, 2019 6:17 am EDT

Here internet problem is a very big problem 2 or 3 minutes after cut the connection of internet.

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Priyanka Dethe
US
Aug 22, 2019 2:16 am EDT

My name is Priyanka shelke.My number [protected] not showing network since 2months

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kck123
IN
Sep 17, 2019 3:19 am EDT

Since the last 10 days the network has an outage.
When we approached the store they are not ready to respond.
Issue does not seems to resolve at all.
Unable to receive or call any one. I have more than 20 connections and it is effecting my bussiness

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@ÑJ4
US
Sep 25, 2019 4:56 am EDT

Hi team,
I'm facing bad network issues at my home location.

Pincode 400063.

Worsts service network, unable to open Vodafone app or any other websites.
Can you check this and get back to me.

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Abhis2202
IN
Sep 28, 2019 2:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear sir/Madam
I m facing lot issue with network.
Poor signal.
In other networks there is no issues.

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tanmoy Das
US
Oct 07, 2019 6:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

vill-MUCHIA barui para, p.o-AIHO, PIN-732121, P.S-OLD MALDA, DIST-MALDA, STATE-WEST BENGAL

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manish hans
IN
Oct 09, 2019 6:27 pm EDT

04-10-2019
[protected]
no network reaching in inside of office and i cannot talk anyone
please do needful

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Suryaramesh
US
Oct 20, 2019 2:07 am EDT

Solve network problem in pappampatti Coimbatore.

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barot dharmendra
US
Oct 26, 2019 8:32 am EDT

We r not able to call or getting call in my village Unchha. please solve network problem early as possible

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