i have been buying your product for over 2 years now and it has always been a high quality product until recently.
About 2 months ago i have noticed the quality in this product change dramatically. It is ever so slightly lighter in color but my biggest complaint is in the flavor and after taste but most importantly the strength of the tabacco.
It is no longer the Superior Dark Blend that i know and love and therefore no longer enjoy the product as i once did. I want it to be as it was and as i believe it should be.
I would appreciate it if someone could please get back to me regarding my concerns.
Regerds
Cindy Craig
The complaint has been investigated and resolved to the customer's satisfaction.