Intelius’s earns a 3.5-star rating from 242 reviews, showing that the majority of users are satisfied with background check services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
charges to credit card for 24 protect plus
I noticed charges on my credit card from 24 Protect Plus for $14.95. I called 24ProtectPlus and they informed me that Intellius authorized them to charge my credit card. I don't even know what this service is. 24ProtectPlus agreed to refund. I'll wait and see. I had to cancel my credit card because of this. Complete scam!
The complaint has been investigated and resolved to the customer's satisfaction.
bogus charges
First, a mysterious charge of 19.95. Then a credit for 19.95. Then ANOTHER charge for 19.95 then another credit. Then YET ANOTHER charge for 19.95. Result: three charges, two credits. This company--Intelius--will not stop until they wear out all of us--and we now number over a hundred. And to think they're owned by Equifax, who monitors our internet security! Beware of Intelius.
The complaint has been investigated and resolved to the customer's satisfaction.
no refund
I purchased an online phone report from Intelius on 6/20/08 for a price of $4.96. When I received my receipt online, I was charged a total of $9.90. When I called Intelius customer service, I was told 3 times that the extra charge was an error of their online program. When I asked for my $4.94 back as it was Intelius's error, I was told that Intelius doe...
Read full review of Intelius and 4 commentsscam and fraud
After running a $9.95 address/phone search (one time charge), i find six months later I've been paying $19.95 monthly for "home Protection services by Intellius." 1. shame on me for paying bills this carelessly. 2. This organization is all over the web with charges of fraud and somehow managing, in a smarmy fashion, to initiate this monthly billing. I plan...
Read full review of Intelius and 49 commentsnever suscribed
Hi The company charge my account twicw. 5/12/2008 at $9.95 and on 6/12/2008 $19.95. I called on the phone, they said it would be 20 minutes or later. To e-mail then at this address. My phone no. 607/363/2020. Thank you S Kirstein
The complaint has been investigated and resolved to the customer's satisfaction.
wow, i checked my account that i use to charge for things. I check everyday this account for anything that could be wrong. I seen this pending today and acted on it in seconds.
INT*INTELIUS SB [protected] WAUS
They removed because it was pending. And usually works for anything trial that you were unaware of and is in pending status.
I read some people let stuff like this sit on their charge account for days and months.
What kind of dip wick brain would you have, to have a charge account, and be running around online charging stuff and you are not monitoring daily. You sound like you like to play russian roulette alot. I laughed my [censor] off when i heard you guys screaming fraud and i'm taking it to the US supreme court, ect. That is as funny as hell.
You all just got too much money... For real.
How about donating some bucks over in my direction. Plus you should really work for less money.. seriously. : )
Had 2 charges from Int*idprotect Mntr Svc [protected] charged to my Visa account.
I DID NOT authorize these charges, what gives these people the right to assume you
want a service, you didn't even ask for ? Visa cancelled the card, as the only way to
stop these people. Same thing happened on another account this month, some IDenity
Service making charges to that account.
Wish there were laws against this, but the way that our Government tries to run us, ha ha...
Its only going to get worse..
Ditto here. Paid for a one time look up of a number with no intent to subscribe. $19.95 shows up on the cc bill. Intelius customer rep rudely refuses to refund. Guess what? Let them fight with Discover for a couple of months because I have officially disputed the charges. Discover rep said Intelius would have to provide computer records proving we clicked on that option. I asked the Discover rep a question. Since I am disputing the operating ethics of Intelius, even if Intelius does send a print out of an alleged computer audit trail, how does Discover know that Intelius hasn't falsified the portion of the file that purports to show I clicked on a subscription block? The Discover rep had no answer to that one. After all, if they are disreputable enough to falsify a subscription, how much would it bend their morals to edit the evidence they are being required to provide to Discover? Catch-22. If they provide such a document to Discover, it is my position that Intelius forged it. I may lose, but by God I'm going to make them work for their stolen money.
TRUE TRUE TRUE. Dispute all Intellius charges. If you see a $19.95 charge on your credit or debit card from this outfit chances are you didn't authorize it.
BOGUS BOGUS BOGUS
just got my credit card statement. Got this int*protect mntr svc for $19.95 and another charge for twenty4proplu107052847 in the amount of $24.95 that must be the same company because the posts i've just read mention it.
as i sit here writing them i am on hold (working up to 10 minutes) with int*protect mntr svc. my questins for them are: who are they, who authorized this charge because it certainly wasn't me, the full refund will happen when.
regardless i will be sending copies of my letter to the credit card company to my local consumer protection department of the district attorney, kansas secretary of state, and, of course, the ftc.
these two charges put me in an overlimit situation as well.
what i'd like to know is why governmental agencies wait to do anything about these kinds of companies when they've been given the information at least once. it's like our union stewards: only one complaint so they do nothing until, and if, they get a second complaint.
I am outraged, of course my mother told me I could find my bio dad at this website I read the terms and it said I would only be charged $1.95USD for my search, it did not say anything about signing up with them for a $19.95 subscription. I tried to call and was waiting for well over 20 minutes until I finally hung up. I called again and it continued to ring and no one ever picked up. I will be filing a dispute with my bank. I will make sure to watch out for scam bull S*@! like this from now on.
Called [protected] spoke to Brian. He was very rude. Told me I agreed to the 19.95 subscription on 3 different screens. Then went on to tell me that it was like going to a store and saying hoops I didn't mean to buy this. WTF?
I asked to speak to the supervisor and he said there is no reason to speak to her. After I told him I would report him to his supervisor he said he would connect me. After holding for a few minutes he comes back and says the charge will be removed.
Looked at my credit card statement and didn't know what the 19.95 charge was for or from. I put the credit card ID (I guess their phone number) in google and this was the first site that came up. That is pretty sad.
Someone need to teach these guys a lesson. How do I get this removed by THEM? Thanks.
Same happened to me on 07/16/2009. I never subscribed to Intelius service and INTELIUS SUBSCRIPTION [protected] WA was on my credit card bill, for $19.95. A dispute has been filed with Visa and a complaint to the BBB. I want all charges reversed and my information deleted from your records.
Same happened to me I never subscribed to Intelius service and INTELIUS SUBSCRIPTION [protected] WA was on my credit card bill, for $19.95. A dispute has been filed with Visa and a complaint to the BBB. I want all charges reversed and my information deleted from your records.
unauthorized charges
This company has been making unauthorized charges on my credit card. They harged my account numerous times, in Jan, April and June 2008 for a subscription service I did not order or authorize. Total loss $66.00. Intelius does not have customer service personel to respond to my omplaints, so I disputed the charges with my credit card company. You may call...
Read full review of Intelius and 19 commentsfraud
After calling (or trying to call you on several occasions) I informed your company that you have made an error on my credit card. for one look up of a phone number at $4.95 I have now been charged $4.95, $12.90 and $49.90. what do you think you are doing. this is fraud! I expect a refund of $12.90 and $49.90 to my credit card immediately. if you are a reputable company you will be honest and take care of this problem. call me or e-mail me to let me know this is taken care of. thank you in advance for your cooperation.
The complaint has been investigated and resolved to the customer's satisfaction.
mix up on charges
I waited to speak to customer relations of company so long, I went to sleep, was 20 minutes and did not get response.
I recalled and waited another 20 minutes and did not get a response.
I was charged $57.90 for a report for persons address and phone number. was led to believe that I could get current address and phone number, although I already had address of person. I was charged $19.95 for report I asked for, then either by my misunderstanding or wording by company I was charged $57.90 for report I did not need.
Please refund $57.90 on my credit card am/ex was charged on 06/01/08.
Dwayne goode [protected]@msn.com phone [protected] or [protected] conway, arkansas 72033
The complaint has been investigated and resolved to the customer's satisfaction.
I was charged twice 19.95 and 24.90 for a background check on myself. It was wrong and I was very disappointed and over charged. I tried to call and cancel my service also sent a cancel service request within 10 minutes of opening account, but have no verification. I just want my money back. :(
I got my account charged for 19.95. Please unsubscribe me and return my money.
I ALSO HAD THE SAME PROBLEM WITH THIS SO CALLED COMPANY...I DID GET ALL MY MONEY BACK FROM THEM...I CALLED AND SPOKE WITH A MANAGER, I INFORMED HIM NICELY IF THEY DIDNT REFUND MY MONEY NOW..MY BACK WOULD GO AFTER THEM. THEY DIDNT LIKE TO HEAR THAT..SO THEY DID INDEEED REFUND 4 MONTHS WORTH OF 19.95... GOOD LUCK TO ALL.
Please cancel subscription immediately, do not charge again. Your subscription has served it's purpose, now I no longer need it. Thank you
My complaint is that I have been charged for this service without being aware of having it. I want the current charge of 19.95 and previous ones removed from my account. I will go to BBB immediately if not done. I'm sure I am not the only one upset. Your service I used one time -never ordered anything and have been charged 19.95 for nothing... Its useless to call noone ever answers anytime. I have a good lawyer who'd love to take care of this for me.
PLEASE REMOVE ME FROM YOUR ACCOUNT LIST...I DID NOT SIGN UP FOR THIS AND I DON'T WISH TO PAY FOR IT AGAIN AND WOULD LIKE TO HAVE A REFUND FOR ALL MONIES YOU HAVE CHARGED ME FOR.
SINCERELY WENDY RIEDLINGER,
i am trying to cancel this charge for margie a waldrep i did not authorize this charge.it was a one time query for free so this needs to be canceled
margie waldrep
you billed me for a 1 person check that was to be free i need you to cancel this account now ref # 24692168292000501232222 please e mail me with the cancellation notice i need you to credit my visa card
already called, hooked up to a subscription i did not want, told that it will be cancelled and refund of 19.95 to my account would like to see that happen, did not want it .Hope to see the cancelled refund to my city account right away cancel the subscription,
thank you if you do so
Intelius charge twice yesterday for the same order (Order # [protected])
credit card not credited
Talked with Carmen. All charges were to be credited. Conformation # [protected].
$4.95 of 5-14-08 has not been credited. Do so immediately.
Janet Drew
Reply to [protected]@aol.com
The complaint has been investigated and resolved to the customer's satisfaction.
fraud and scam!
I did an email search on intelius for $9.95. one month later I checked my credit card statement and there was the $9.95 charge from intelius and another charge for $19.95 from pmidentity (privacy maters) that is affiliated with intelius and was not authorized by me. I called them both up and they basically told me I was screwed because I approved these which I did not.
* I in turn called my credit card company and disputed both charges since I feel intelius was not fair and got a credit for both of these charges. *
they might give you a hard time but they will not argue with your credit card company or bank.
If you have this problem here are some numbers to complain.
Intelius : [protected]
Privacy matters : [protected]
Call them up and give them a hard time!
The complaint has been investigated and resolved to the customer's satisfaction.
wrong info
I received a mysterious phone call from a woman telling me my name and wifes name found in a wallet and that she had my cell and home phone #. Both Correct. she asked if we knew a certain person. I asked who she was but she said her name was not important. Bells started going off. I went to do a reverse phone number on white pages came up as a land line. I made a mistake here went to Intelius the info they gave me was totally bogus. Card was charged the $4.95 . (Bank will reverse if you complain) . Still pending . I tried to get into my now viable Intelius account and they had no record of it. I sent an email no replay They promised two coupons of $5.00 a piece in email of course no email no coupons rebate coupons. Finally today I called talked to Mark 11 asked for a refund he refunded the charge readily enough saying the service did not in fact give me the requested info. Verizon said it was a land line Intelius reported it as a cell phone. While on hold I cam upon this site and read they were also charging for a identity theft protection service I had supposedly clicked on. I did not. $19.95 a month. He said it was explained in the email I never got Spam filtered mail was checked through nothing there either. Besides per the system I did not exist. Mark 11 the rep there advised me of this I told him I did not want this charge and would not pay it and dispute it should it come on my account. Mark 11 advised I would not be charged. So In this case they at least paid lip service as to the fact that the $4.95 charge would be refunded and I would not be charged the identity theft service I had not asked for.The hold time was only 30 minutes . He asked if I wanted to close the account I informed him as yes, then called my bank to let them know of the ordeal. Advise do not come to this Site. 1. Any site that puts charges on your account without your prior knowledge is not a mistake but theft. the information is usually old or bogus by his own admission it could be two years old or so or just wrong if the number had been a prepaid cell or a new cell number.2. No way to trace but they charge you anyway. 3 no email confirmation sent at all. 4. no way to verify my information on line. bottom Line STAY AWAY. Tehy were pleasant to speak with but smiled and spoke positively to me to inform me that I had signed up for a monthly identity theft program to be billed monthly. contact BBB, Contact states attorney generals office. May not do anything to them but will add to a data base of complaints against them.
The complaint has been investigated and resolved to the customer's satisfaction.
dont' waste your money
My experience is similar to other reviewers. I gave them a social security number, and they gave me a worthless report consisting mainly of people who happen to have a similar name to the person for whom I was searching.
I filled out their email form to register a complaint, but never received a response.
Another nice touch is that they will try to get you to sign up for some identity theft protection service, and they make this service look like its part of the registration process. It's not.
This was a complete waste of fifty dollars.
The complaint has been investigated and resolved to the customer's satisfaction.
The crap they puyt on line lead people to believe you can get a number for free. Just try it and see how frsutrating and monopolized that market is. I would rather not have a phone than pay someone any time and every time I needed an unknown muber. Looks like trade commisison should check into this. The public informatin is not always FOR Sale
fraud/identity theft
I paid $22.95 for a background check for my husband which provided me with no information. After I paid them there were 3 fraudulent charges made to my card. I cancelled my card with my bank and when I spoke to a representative at Intelius she was very rude and hung up on me. A few minutes later my phone rang and I recognized the voice as being the customer service rep. I dealt with and she told me "You better watch your back b**** because I know where you live"Don't ever use this unreputable co.!
The complaint has been investigated and resolved to the customer's satisfaction.
I was ripped of by Intelius too. Months ago I foolishly used this company to look up a high school friend (never did get any info on her). it cost .95 to do the look-up. Okay, fine. Now I realize I have been charged 19.95 a month for what? I have no idea. I never signed up for anything. Lying cheats! Haveto get a new check card. Sad that these scam artists have control of banks. WTF?
On the 13th of April I went to Intelius to help me find relatives and was charged $49.99 twice. I did not order that amount even once. I wrote to you stating my complaint and was told I would have my money returned to my account in 7 days. the seven days have come and gone and I am out $100.00. I am on a fixed income and because of your inconsideration I now have checks bouncing around that I cannot pay let alone the overdraft price. If you have any compassion at all you would return my money to my account. PLEASE help me. Thank you, Penny Luccketta
they're a rip off
I signed up with Intelius to do a reverse phone lookup. It said the number was listed in their service, and for $4.95 I could read the information.
Once I put in my card information, I was automatically charged $9.90 and could not back out of the deal. When I tried, it automatically went into another service of theirs for identity theft protection. It took a lot of tries to back out of this page.
Then I got an email saying it would take 48 hours to get the phone # information. I called my bank, and they said I could file a claim against the company, but would have little chance of getting my money back.
Don't use Intelius! They're a rip off!
The complaint has been investigated and resolved to the customer's satisfaction.
Yes they have ripped me off. I went there payed $.95 then was charged $4.46 got nothing and found out I was charged $19.95 on 2/5 another $19.95 on 2/8 then another 0n 3/5, 3/8, and now 4/2, 4/3. I called several times even got a confirmation number still charged. Now I have a refund for 2 $19.95 charges but it seems I will have to fight for the rest of my money. I called and canceled in February, March and now twice in April.
I have had to cancel my card so no more charges can be debited from my account.
THEY ARE TOTALLY A RIP OFF! DON'T U EVER GO THERE LOOK FOR PEOPLE'S INFORMATION. THEY JUST WANT TO MAKE MONEY RIPPING OFF AND PROVIDE ANY INFORMATION THAT YOU'RE LOOKING FOR.
THEIR WEBSITE IS A SHAM! THEY DON'T DO ANYTHING AND STEAL MONEY FROM YOUR CREDIT CARD BECAUSE THEY NEVER GIVE YOU A REFUND EVENTHOUGHT U R NOT COMPLETYLE SATISFY WITH THE SERVICE THEY PROVIDE.
CUSTOMER SERVICE PPL TRAINED WELL TALKING VERY SMOOTHLY AND CLEVER NOT TO GIVE YOUR MONEY BACK.
THEY KEPT SAYING NO REFUND WHAT SO EVER AND OFFER ANOTHER FREE SEARCH FOR NOT GIVING MONEY BACK. HE SAID THAT'S THE ONLY THING THEY COULD OFFER EXCEPT MONEY BACK. BUT
WHY SHOULD i WASTING MY PRECIOUS TIME TO SEARCH FOR OTHER PPL'S INFO FROM THEM WHICH i DON'T EVEN SATISFY WITH THEIR SERVICE? i CAN IMAGINE THERE SHOULD BE MANY PPL GOT RIPPED OFF FROM INTELIUSL.COM AND GOT MAD AND WALK AWAY WITH 0% SATISFACTION.
DO NOT BUY ANYTHING FROM THEM EVEN IF IT IS CHEAP $0.95 SERVICE! IT JUST GONNA MAKE YOU TO PURCHASE ANOTHER ONE FOR NO USE.
Whenever you purchase ANYTHING from Intelius, they automatically enroll you in their "identity protection" service for $19.95 a month, and they never even tell you that you have agreed to it. This service consists of-literally-nothing and is just meant to rob you of $20 a month until you notice it. Do not use Intelius!
I agreed to pay $2.95 to find an address, never got it and later found out I had been paying $19.95 a month for an Identity Protection (that I could have gotten for $7.95) for 4 months! I don't even remember agreeing to this service. When I called them (from the number off my credit card statement) they removed one month and cancelled my service, but they still "robbed me" for 60 bucks! That's stealing without a gun! Avoid Intelius at all costs.
I wanted a reverse lookup of a Verizon landline # in NJ. They sent me name and address of some shmoe in Ohio. Went to 411.com and they had the right information (no info no charge). Fact is they will just make up garbage and charge you for it if they don't have the info. And they rarely if ever have any info. They refused to refund. They are 100% rip-off. Dispute ongoing.
unauthorized charges!
A company I dealt with online (intelius.com), somehow scammed me into buying a service from ap9
Privacy matters outfit.http://privacymattersid.privacymatters-program.com/
They charged me $19.95 for a service I never heard of, never authorized. the woman I spoke to at ap9, carla, said that intelius does this to try to get new customers for her company... she is sorry and they will credit my account $19.95 within 2 business days.
Do not use intelius for people searches. they are scammers!
The complaint has been investigated and resolved to the customer's satisfaction.
There were five unauthorized charges to my account within 30 days period totalling to more than $100.00 .
I do not know what kind of 24-hour credit monitoring they have but when I tried to call, I was not able to reach a single live person. I spent countless hours for a whole month trying to cancel my subsription by emailing and calling, but was unsuccessful. After a month of unsuccessful attempts to resolve the issues, I finally switch my tactics to getting in touch with AP9 privacy matters, the name of the company that was charging my account to cancel my accounts andwas lucky enough to get my money back.
It was a very unpleasant experience since they offer no explaination as to what happens or apologize for making unauthorized charges. INTELIUS/AP9 PRIVACY MATTERS is a SCAM.
Totally true. this is bad. the "survey" promises $10 back. there is no mention made (at least noticeable mention made) that they'll start billing you 19.95 per month under a nother company name.
Do NOT use Intelius!
Stay away.
100% agreed. These two "companies" are in league with one another, scamming from hard-working people. See my complaint under 'PM Identity / Intelius' for a more detailed account. I am disputing the $60 they took in fradulent charges and will pursue any and all other avenues to give them what they deserve, which is NOT free money. Do NOT use Intelius, you will regret it as well as PAY for it.
I agree with you- the same thing happened to me! Intelius is not trustworthy at all. This is my first (and hopefully last) time being scammed online!
-Mary
tenant screening scam!
I just paid $62.45 on a credit card for this company (Intelius) to do a tenant screening for me. What I got was screwed. They gave me 3 prior addresses, and told me the person had no record. What they didn't tell me was they weren't going to give me any credit information which is what I really wanted. I went to erenter.com and it opened to Intelius. What a rip-off! Do not use this company, the internet Complaint Board is full of other complaints on the same company.
The complaint has been investigated and resolved to the customer's satisfaction.
They are a reputable company and uphold the strictest of security standards as required by law. You should have just read what you were getting for the package you ordered, you must have assumed a credit report was included with the background check however it is not and that is clear based on it being absent from what is specifically included. FYI intelius does offer credit report checks if you order them and does offer discounts for those who need to order them often.
Try one of these searches:
http://www.ntnonline.com/
freetriplescore.com
http://www.mrlandlord.com/onlinechecks.html#
http://www.landlordstation.com/
http://www.creditchecktotal.com/
http://www.amerusa.net/
Hope the info helps
Of course Intelius is a scam. With all the identty theaft going on do you thnk the gov is going to allow ANY real information to be given out. I am always amazed how people fall for these scams, no offense to you personally. But think about it.
I've seen the advert for Intelius for a long time and finally got around to confirming my suspicions by googling the company plus any complains and what a mess I uncovered... and still this company is allowed to function! SHAME on the internet!
unauthorized charges & incomplete, inaccurate information!
Peoplelookup.com aka intelius & pmidentity.com. beware of these companies! the first order with peoplelookup.com was find and then the unauthorized charges and incomplete order started!
Read full review of Inteliusunauthorized charges!
These # suckers allowed another company, www.privacymattersidentity.com, to use my credit card number to charge my credit card account for a membership to privacymattersidentity.com without my authorization. www.privacymattersidentity.com stated that there was a pop up that by clicking on it, I accepted a membership through privacymatters.com but that it...
Read full review of Intelius and 11 commentsno product as promised!
Intellius charged me $19.90 to check on a phone number. They say they will do a full background check and provide information concerning that number. The ONLY information I got was a first name, no last name, and a validation that it is a phone line. I already knew it was a phone line and I thought you needed more than only a first name to get a phone number? I filed a complaint with them and they ignored it, I called and after twenty minutes of waiting I hung up. NO ONE should use this company they are a rip off!
This company stole money from my checking account.
Had unauthorized withdraw from a company called Value Max, never authorize
i will like to cancel this membership and a refund
i was charged a 19.95 monthly fee i did not authorize that was charged to my credit card
Intellius withdrew &19.99 from my bank account and I didnt purchase or subscribe to anything.
Pro Tip: If you give your credit card number and click the I agree button it is not fraud, why? Because you gave them authorization by entering in your personal information. Not to say you might have a quality dispute for services not rendered. Maybe working in the credit card industry has made me a bit jaded, however most of what I see are complaints from people who are very quick to blame the company and not take responsibility for the fact that you went on their website and entered in your Name, address, phone and credit card. Regardless of what information you received about people you can't find on your own the internet is a cess pool of information and you get what you pay for.
There are plenty of similar complaints against this company. I am not aware of any class actions currently underway, although here is a list of class actions against internet service companies. I hope it helps.
http://www.classadvocate.com/?direct=y&category=product&product_root%5B%5D=406
If you can't find a reverse phone number on WhitePages.com, Intellius can't find it either. Don't waste your money. They have access to the same data that we do.
I ordered a reverse look up on a phone number and never received a address as advertised.
The same thing happned to me, too. Intellius is bad news, so never give your cc number to these jerks.
no name-address report received
I tried to use this company for a reverse # look up & they ended up taking ALOT more than agreed upon, as well as NOT refunding the money as they agreed. And this is one of those scams that if you click to agree with them, you end up paying another company you are not even aware you agreed to, they are called PMI (privacy matters...LMAO talk about wolf in sheeps clothing)or that is how it shows on your bank statements. The customer service for BOTH of these companies will draw this out to past your 90 days of getting any refunds or fee's dropped. I think it is crooked and WRONG to steal from people.
My bank account isn't candy in a dish to help yourself to. And they wanted to have me FAX my whole bank statement to proove this? HAHA Got me once their bad get me twice my bad. Not a stupid fool like they seem to think. But I recommend anyone searching this company to see if they are ok for you, that you just stay away, I am out $$$$ due to not catching it right away and when I did they prolonged it to avoid paying me back. Sleep well employees of Intelius & PMI, cause your game will be done soon. People will catch on to your scams & you will be without a paycheck.
Their customer service STINKS & will try to get you to argue. I think of the 200 times I called I got 2 nice people.
The complaint has been investigated and resolved to the customer's satisfaction.
A charge for $1.99 was deducted from my bank account (Huntington National) without my authorization.
i was charged on my debit card for this mess that i dont even have or ever used! i'm so pist because i have called and called and all i ended up doing is going thru all kind of voicemails and bs! i'm so mad i could scream! GIVE ME BACK MY HARD EARNED MONEY NOW! I AGREE THAT THEY R CROOKS AND UNPROFESSIONAL! Y TAKE OUT MONEY ON PEOPLE ACCCOUNTS AND THEY HAVENT EVEN USED UR COMPANY?!
JUST CANCEL ME
please cancel my membership and how did u get my visa card i did not give it to u i usedmy bank card i want the 24.80 taken off my bill my name is deborah scarangella that is allu need cause obviously u have my identiy please take careof this or charges willb filed
YEAH I'M HAVING THE SAME PROBLEM THET'RE TAKING MONEY OUT OF MY ACCOUNT WITH OUT MY AUTHORIZATION THEY JUST DIDIT AGAIN ON JULY 24TH, NOW I'M TRYING TO CANCEL MY ACCOUNT AS I'M WITTNG THIS TO YOU, THEYU ALREADY HAVE ME ON HOLD FOR45 MINUTES. SO I REALLY NEED YOUIR HELP. THEY HAD GIVEN MY REFEND BACK THE 1ST TIME OF 19.95. ABOUT A MONTH OR SO AGO.. NOW ON THEY JUST TOOK 12.99 OUT ON JULY 24TH. SO NOW MY BANK IS DIPUTING IT & THEY'RE GIVING ME THE MONEY BACK FOR GOOD. SO NOW I JUST CANCELED MY ACCOUNT THEY FINALLY PICK UP THE PHONE I NEED YOU GUYS TO LOOK INTO THIS. THEY ARE A SCAM THANK YOU
I was charged $19.95 on my credit card for Intelius subscription which I did not order. I spoke with Jessie. She said she is immediately crediting my credit card and gave me a refence number. I called [protected] which was the number on my credit card. I waited 10 minutes. Try that.
jdrew63929@aol.com
Spanish speakers NO COMPRES INFORMACION A INTELIUS-INTELIUS.COM
I'm glad that I found this page. I used the minimun service of INTELIUS-INTELIUS.COM for getting the information that I needed, I try to get more information and pay more but no way Jose. Now I will follow La SABIDURIA POPULAR I will check my bank statetment to make sure this criminales, ladrones, tramposos wont get my dinero from my checking account. NO MAS. SPANISH SPEAKERS LA INFORMACION MINIMA QUE ESTOS CABRONES ME DIERON EN REALIDAD SE CONSIGUE EN LAS PAGINAS BLANCAS DE LA GUIA TELEFONICA Y OTROS SITES EN LA RED. NO VALE LA PENA ARRIESGARSE CON ESTA EMPRESA CON TAN MALA REPUTACION.
I was billed $72.86 for nothing! A MEMBERSIP THAT i did not approve and DOES NOT WORK. I checked the box "NO "show my report. I tried to call the co. and is closed I'll try tomorrow and will call my bank to dispute charges. I GOT NOTHING!
Why was I billed 14.95 on my credit card, for your services, on 06/06 ref. # 24692168158000679765444. I will call, thank you, Floyd.
I just found numerous charges to my credit card account from Intellus.com. They were made in Feb, April and June, totalling $66.00. I never used this ompany to searh for my long lost relatives as none of them are lost. The charges appesar to be a recurring subscription fee. Intrellus.om should be shut down and the US Attorney General needs to charge this company with internet fraud.
Since many of you have not been able to contact Intellus to0 dispute the charges, I filed a dispute with my credit card company. Hopefully that'll be the end of this.
Intelius Reviews 0
If you represent Intelius, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Intelius
The people search function allows users to locate individuals by entering a name, while the reverse phone lookup service helps identify the owner of a phone number. Background checks offered by Intelius.com can provide a more comprehensive view of an individual's history, which may include criminal records, past addresses, and employment history.
Intelius.com aims to serve a variety of users, from individuals trying to reconnect with old friends or family members to professionals conducting due diligence or tenant screening. The data provided by Intelius is aggregated from public records, commercial records, and other proprietary sources.
It is important for users to understand that Intelius.com is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA), and its services are not intended for use in making decisions related to credit, employment, tenant screening, or any other purpose that would require FCRA compliance.
Users can access Intelius.com services through a web-based platform, and the company offers different pricing models, including single report purchases and subscription options, to accommodate varying user needs.
Overview of Intelius complaint handling
-
Intelius Contacts
-
Intelius phone numbers+1 (888) 445-2727+1 (888) 445-2727Click up if you have successfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (888) 445-2727 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number+1 (425) 974-6146+1 (425) 974-6146Click up if you have successfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-6146 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number+1 (425) 974-8875+1 (425) 974-8875Click up if you have successfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-8875 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-8875 phone numberFounder+1 (877) 564-3253+1 (877) 564-3253Click up if you have successfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (877) 564-3253 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number
-
Intelius emailsswilloretta@intelius.com100%Confidence score: 100%Supportsupport@intelius.com100%Confidence score: 100%Support
-
Intelius addressC/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, Washington, 98004, United States
-
Intelius social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed Intelius complaints
intelius - beware it's a rip-off!Recent comments about Intelius company
Multiple random $30 charges after trying the $.95 5-day trialOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
This happened to me as well. Only I was hospitalized soon after was sick for months and didn't notice the charges til much later. I was billed 139.65 and was only refunded 39.90.
Even if you received all or part of your money back, If this has happened to you go to gthe better business bureau for western Washington: alaskaoregonwesternwashington . bbb . org go to the consumers link and file a complaint. If there are enough complaints maybe some good can be done.