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Kohl's

Kohl's review: Two wallets

K
Author of the review
5:18 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Online when you pull up the item it count up one price and when you add it to your cart, it's another amount. I called and talked to three different employees of Kohl's. After about an hour on the phone, I was told by the first guy I dealt with that I didn't have an account with your company. About an hour, she found the website that I was on.

The second person I talked to for about an hour, she found the website that I was on, her ID is 1B3D, I didn't get the ID on them, that first guy I spoke to was really stupid and sorry for me saying that, I asked him several times to transfer me to another customer service person and he refused to. He kept saying I didn't have an account.

He insisted I didn't have an account I gave him my phone number, address, email, everything he asked, and he kept saying I didn't have an account. The third person I talked to well she didn't even try to help me. She just said well or something like that that's what the website site said, no help at all.

I told all three I can't help what the court said I have it on the website, I asked if I could send them a picture they said no. I told them I can't help it, that went right and I should get it for the price on the website one at $ 47.04 and one at $12.48 because you buy one and get one for half price.

I'm with you because they or your company should do the right thing and make it right. I've been a customer of Kohl's as long as I can remember, and I have a charge card since 2013. I would appreciate if someone from your company would contact me about this matter. My phone is [protected], gmail [protected]@gmail.com

I want to thank you for your time, I j know you are busy and I hate I have to write. But I feel like and know your company has to honor it.

Thank you again

Kathy Griggs

Desired outcome: Your company should honor the website price

Update by KathynGriggs
Oct 31, 2023 5:24 am EDT

I just ask to honor your website

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  1. Kohl's Contacts

  2. Kohl's phone numbers
    +1 (855) 564-5705
    +1 (855) 564-5705
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    Kohls.com
    +1 (866) 887-8884
    +1 (866) 887-8884
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    Customer Service
    +1 (855) 564-5748
    +1 (855) 564-5748
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    Kohl's Charge
    +1 (855) 564-5751
    +1 (855) 564-5751
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    Yes2You Rewards
    +1 (262) 703-7000
    +1 (262) 703-7000
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    Head Office
    +1 (877) 342-4337
    +1 (877) 342-4337
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    Merchandise Departments
    866-887-8884
    866-887-8884
    Click up if you have successfully reached Kohl's by calling 866-887-8884 phone number 0 0 users reported that they have successfully reached Kohl's by calling 866-887-8884 phone number Click down if you have unsuccessfully reached Kohl's by calling 866-887-8884 phone number 2 2 users reported that they have UNsuccessfully reached Kohl's by calling 866-887-8884 phone number
    More phone numbers
  3. Kohl's emails
  4. Kohl's address
    N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin, 53051, United States
  5. Kohl's social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 26, 2024
  7. View all Kohl's contacts
Kohl's Category
Kohl's is ranked 4 among 124 companies in the Retail Stores category