LabCorp

Today I went to the Lab Corp in Somerset, NJ and I must admit, I was quite anxious. You see, usually when I need to get my blood drawn, it takes a long while because my veins are rather elusive and are quite good at evading needles, just like Trump is with his taxes. As I was waiting for the person to come in and do the test, I was going through all these various scenarios in my mind. My heart was racing. Were they going to stab the needle in my arm repeatedly? What if they couldn't find the vein? What if they keep me there for 3 hours? I couldn't take it anymore. I suddenly felt the urge to run out of the establishment because I was riddled with so much anxiety. Luckily, the person came in and immediately soothed me. I guess you could say she calmed my nerves (Get it? Nerves? Veins? Haha). Within minutes, she was easily able to find the vein on my left arm and draw my blood. I was in disbelief! This has never happened to me before! I couldn't believe my eyes. What a pleasant surprise this was! I knew immediately after I saw the blood leave my body that I had to write a review about this mesmerizing experience. The name of the flawless individual who drew my blood was Kamini, and I will forever be grateful for her. Her expertise is unparalleled, and she will always have a soft spot in my heart that now has to compensate for the blood that was lost. Thank you, Kamini. I wouldn't have been able to do this without your tender care and precision.

This Morning I Went For My Appointment I Kew Gardens Blood Works At 8:10 am For My 8:30 Appointment I saw A Total Of 8 Person There. No Patient Comes Go For any Blood Works. So I Inquire What Was Going On And I Get To Learn The Person That Take The Blood Wasn't There Yet. Now What should I Do I Have To Be At Work By 9am I Find From My First Experience That The Result Of Test Done Before Was Not Accurate So I Went To A Company And The Result Was Different. I Think This Company Does Not Respect People TIME And HEALT.

I had a routine urinalysis to verify I'm taking the Oxycodone my doctor prescribes for me. My Medicare Advantage insurance explanation of benefits included: Pathology Test 80307; Pathology Test G0483; Venipuncture 36415.

Total amount paid by IBX to LabCorp $259.01.

Results included Chlorphenearmin, which, so far as I know, is not a controlled substance. Also, I certainly did not have blood drawn. In addition, a routine blood test can be obtained from a private lab for well under $100.00.

Date of Service 8/21/23

LabCorp Raritan

Claim #[protected]

ID [protected]

I went to the Labcorp at 420 Rowland, Covina, CA on Monday 9-25-23. I had an appointment at 8:30 am and I kept waiting to be called in. I finally went up to the desk and told them I had an appointment. They checked my paperwork then wrote the time and highlighted it. I asked if they forgot about me since most people there are walkins. They said you'll be coming up next and didn't seem to care that almost everyone in the waiting room had been called in. I waited for 40 minutes.

A few months ago, at this same Labcorp I had done a bowel sample test. It said to drop it off at the lab, but when my husband tried to leave it off, they made him wait until they called him. They then instructed him to go and drop it in a box. He was there for 30 minutes just to drop the test off. I have been going to this location for years and don't appreciate how bad they've gotten.

My son receives infusions regularly, and we have to check his bloodwork at the same time. Every 8 weeks I drop off his blood at the same LabCorp.

On September 1st 2023, I knew I was running later than usual to drop off his blood, but not after closing hour ( 5pm)

I got there at 4:53pm but the doors were already closed.

On my way there I was trying to call them, to make sure they won’t leave early, but only the answering machine came on.

That was 15 minutes before closing time and I called 3 times. Us patients count on that Lab being open and get our blood results.

Mind you, on their answering machine they state they close at 6pm, only on the door they have a sign saying closing hour is 5pm.

I am so very disappointed. A LabCorp office should not have the right to close before official closing time.

I called this company SIX times, yes SIX times and every time someone would answer, obtain my information, hear my billing issue and the phone would hang up. I used 2 different devices, thinking the poor connection was because of me, but no they HUNG UP! I finally was able to talk with someone long enough to request a supervisor. The call was being transferred to the supervisor and again the phone hung up. This is extremely frustration, unprofessional and I do not want to have to interact with this company. I called because of an online bill pay issue and still the issue is unresolved and I can obtain what I need for my FSA account. This is unacceptable. I would not recommend this company.

Before my blood was taken I expressed to the doctor that I have a fear of needles and may pass out. The doctor's response was to say "oh lord" and then leave the room, the curtain open for everyone to see me and my information on the computer. She then shouted throughout the small building that "she had a fainter" - everyone including other doctors, patients, receptionists, and people in the waiting room could hear her. When I expressed my anger to her, she laughed. This was incredibly mortifying for me and made the whole process very difficult to get through. This behavior from a medical professional is unacceptable and could have been handled by discreetly asking her colleagues if they could let us use the room with the bed.

The past three years I've been forced to use LabCorp because my insurance won't allow any other lab to perform the work. Labcorp has closed all their locations near me, I now drive 9-15 miles in the Chicago Metro area to get to a facility. I make an appointment 1.5 weeks in advance (they only have one or 2 a day you can sign up for) and the results are never to my Doctor before 2-2.5 weeks. Other facilities or my Doctor's office is next day. Their Customer Service is horrible. You cannot speak to a person. Voicemail and Email only which both go unanswered for days at a time. I have to cancel my Doctor's appointment which I made a year in advance because the results take so long to get. Horrible service. Horrible sense of urgency on their part, and no customer service help what so ever. Completely shielded by technology so the don't have to work with their customers.

Bianca Vencata scheduled appointment w/me for your Nationwide Health Educator position on 7-13-23 for 8/17/23, 11 am, which I thought was so far in advance from her email to me, asking for a time to schedule an interview.

I emailed her yesterday @ [protected]@labcorp.com to confirm our 11 am scheduled interview. She confirmed.

Today, nearly 2.5 hours AFTER the scheduled 11 am interview, she emailed me, cancelling it stating someone else was selected.

Emails I mentioned are attached.

Not only is this unprofessional, it is extremely disrespectful of my time that I lost to paying clients!

If this HR person is representative of LabCorp, I do NOT want to work for such a company. If not, then, you have some serious training/retraining to do w/this person who not only lacks courtesy and respect, she is markedly deficient in professionalism - a quality that is not enticing to bringing quality people into your company!

Hello I am David Waterman 55 years old and went to do a drug test for new employment when I went in I did not fill bottle to line so the lady set sample down where everyone enters and exits the room to walgreen's store then ask me to go get water and knock on door when ready I agreed when I knocked on the door she let me in another was others there next to each other when she handed me the cup again it had a little still in it I ask she said was put into a smaller container and she said it's mine its was net to my bottle I didn't think anything of it and gave another sample when I gave it she I said here you go all the way to line. She poured it into one of the smaller ones that were next to each other and said that was my container again didn't think anything about it went on my way well when I got a call on aug 2 it was positive well here the thing I don't do any type drugs just 2 types of heart mead and diabetic meds. I understand we are all human and mistakes are made but the lady was so frustrated because other employee did show up that day for work so now when your testing company called me and told me I am disputing it well, they send there going to send anyway too soon to be employer so now. What can we do to resolve this issue and I am the ine that is penalize4d for a mistake in your office is there any camera footage please send me thank you [protected]

I was ordered to do a stool sample as part of tests and labs I’m doing to uncover the reason I have had terrible stomach aches and I turned in my stool sample at the Labcorp located in Islandia inside of Walgreens on June 8th and have not gotten any results back. I had a doctors appointment on July 7th in which they also weren’t able to locate the sample. I contacted Labcorp customer service via email and on July 14th they emailed me back initially. On July 17th they informed me they’ve contacted the supervisor of the location and on the 21st of July they told me that the supervisor would be contacting me that day. The supervisor never reached out via phone call or email. On July 27th I emailed customer service back to inform them that the supervisor did not reach out to me and they informed me that they will make contact with that supervisor again. August 8th will make it 2 months since I’ve turned in my sample and still have not been offered a solution or any answers by LabCorp as to where my test results are.

I’ve been waiting almost 10 business days for the results of a test that was supposed to take 5 days at most per the labcorp website. When I call labcorp, they say “the lab is experiencing delays and they can’t give an exact date. Could be 1 to 2 weeks.” WTF?!? I’ve literally spent $750+ out of pocket (uninsured) on testing at labcorp but I can’t even get treated because I’m STILL WAITING ON RESULTS. I can’t even have the follow up appointment with my doctor because I don’t have results. This is unacceptable Labcorp!