Menu
For Business Write a review File a complaint
CB Online Shopping Light In The Box 3 XL shirt ordered that arrived with 2 others that fit well.
Light In The Box

Light In The Box review: 3 XL shirt ordered that arrived with 2 others that fit well.

G
Author of the review
12:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Frank LaMond. My e-mail address is [protected]@aol.com. To date I have purchased 12 items from you and plan on more. I ordered 3 shirts shirts that arrived today. 2 fit well. One was supposed to be a 3X. I have purchased many shirts 3X and they have all fit. The 1 shirt that arrived today, I can't close over my chest much less button it. What do I do to get a full refund on this item? All tags and original packages are with the shirt. Please let me know how to return it again for full credit. Thank you, Frank LaMond 1813 Coconut Palm Circle, North Port, Florida 34288

Desired outcome: Issue full credit for returning this 1 shirt

Confidential Information Hidden: This section contains confidential information visible to verified Light In The Box representatives only. If you are affiliated with Light In The Box, please claim your business to access these details.

Jul 10, 2024 1:17 am EDT
Light In The Box customer support contacts
Address

Beijing, CN

File a complaint Write a review
Dear customer, we are sorry for hearing your encounter.

You can contact our customer service via:

Browser: Personal center> My orders> choose specific order and click buttom Customer Service

APP: Account>Help Center>Contact Customer Service for My Order> choose order# and click>View details.

If you still have problem in contacting us, you may send email to csfeedback@lightinthebox.com with your order number.

We will come back for help within 24 hours.

Thank you!
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment

More Light In The Box reviews & complaints

Light In The Box - terrible return/refund policy 56
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Light In The Box - bad business practice 74
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Light In The Box - poor customer service/dress made wrong the wrong size! 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Light In The Box - do not use this company! 254
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Light In The Box - email scam 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Light In The Box - 3 dresses 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Light In The Box Contacts

  2. Light In The Box emails
  3. Light In The Box address
    Beijing, China
  4. Light In The Box social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Light In The Box Category
Light In The Box is ranked 48 among 1606 companies in the Online Shopping category