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I bought some nba jerseys from lightinthebox.com(they have another site called Sellerkey.com), thinking they might be ligit because of the pictures. when i recieved them after a month i was very dissapointed. they dont look anyhting like hte picture. and they wont give me a refund but a coupon instead. thats ridiculous cuz im never using this site again.
The jerseys was sposed to be a swingman which means it should be stitched. the numbers looked like they were spray painted on the jersey. and there is no tags. its all mugged.
These guys just stick in nice pictures, bottom prices, once you pay, that`s it, you are ###ed, it is just a BIG BIG RIPOFF.
The complaint has been investigated and resolved to the customer's satisfaction.
On 4/5 i order 2 dresess but i changed my mind because of wrong sizes and canceled same day this order with no [protected] till today you have not return my money 160, 98 in my credit card
Pls solve this matter the soonest
My order is [protected], I received the YG300 LED Projector, however, its completely not working..there is no power though I already plugged it to the power socket. Please solve this problem, as this is my first purchase and its very disappointing. TQ
I ordered a pocket watch off yourselves on 15th July, I have not received it but when i log in there is no order on there or no order number. Disgraceful service
Our order not recived already paid
We order baby dress 89aed we paid by card in online after that no any messages please send us our order [protected] please if any problem condauct by this #
I have a dress to return - no ticket on my app profile - so I can't raise a return process.
You can't speak to anyone or get an answer.
Today I checked and
Money has been taken from my account TWICE !
No response to emails or tweets
How do we get a return sorted?
I placed an order only received 2 of the 3 items I ordered. Need her dress for pictures. Please email me! I can't figure out how to get in touch with lightinthebox! tmmybrrtt@gmail.com
I was charged an additional £15.54 in customs not refunded despite numerous tickets being put it. I was also not given any feedback regarding the fact that I had paid extra for 4-5 day delivery and didn't recieve the good for 3 weeks.
I have tried all the tickets I can but getting nothing back at all.
my order [protected] has not arrived after more than a month!
Please send me my item or refund me straight away!
I ordered these shoes for my up coming Christmas party. The shoes were too narrow. That was late September early October. I've been waiting for my refund ever since. It's been 2 months and I still have not received my refund! I've sent several emails over the last 6-8 weeks to no avail. I feel robbed and want my money back!
Order number [protected]
This company is a fraud and must be exposed. I will not rest until that is achieved. They advertised that the dresses were maxi which they're not. The sizes are false. I want my account credited immediately. And you can have these garage back.
CC Michael Silver LLC
Ordered large tshirt. Size on label states 3xl. But so short looks like a crop top. Their return instructions are incorrect as there is no link in order status to make return. Emailed 3 times requesting return info. BAD company. Don't waste your money!
The color they send me WINE RED, I would like to exchange to BROWN(NEW CHEAP SHORT PIXIE WIG-MOMMY WIG)The wig is already paid for. The order# Hjan1921 .
I have not received an email about my order I now hear it is a scam? Can I have my money back?
Cannot trace parcel as i need a South African tracking number. Parcel was send from Jiaxing on 29 December 2019 and arrived South Africa distribution centre 17 January 2020 since then no movement.
tracking number
SF6042078119127
Never use lightinthebox! My order took two weeks to arrive during which time I hadn’t received an order confirmation so opened a ticket. They replied saying my order would arrive soon. It did but the size was far from what it should be and the quality was shocking. I went back to my ticket which by this time they had closed. I eventually opened another asking how I get a refund because their system didn’t show that I had an order. They replied saying that I would need to pay to send the item back to CHINA! Which they said would cost more than the order so they would “do me a favour” and give me a 20% credit and I keep the order. This was not acceptable but when I tried to reply on the ticket their system said it couldn’t be found. No other way to contact them so I will be taking legal advice as I am not prepared to let them steal my money regardless of how much it is. My consumer rights states that I am entitled to a full refund if the item is not fit for purpose so that is what I will do.
Orders shipped
Quality bad
No one to speak to
Very negative and frustrating experience
See photos below for details
I ordered a selection of fascinators on 20th July 2022. No email acknowledgement and no sign of order. Unable to login with my email address. The payment of £18.73 appears on my bank statement as Light in the Box. Please advise.
My sizes are not correct need to return for bigger size these items are to small pants ,shirts and shoes.
Description clearly stated and l was led to believe l was purchasing 8 pcs ( lights ) and one remote. Received order today and order contained one light and one remote. Can you please help me. Order is [protected]
Order was placed 2022-07-29 9.51
Item returned and not refunded.
Return shipping not refunded.
This is my 2nd complaint.
My email is erica11tatro@gmail.com
It was being sent to my daughter at 131 north st dalton ma 01226 name is Avionna tatro-hodges. Want to know where it is
I need needed to stop My order and in I need to have a refund on my money since I'm not happy with the product or your company please refund all my money back to my checking account thank you
Items was not what was shown or described on their site. I have tried contacting numerous times to initiate return and they do not reply. I have filled out their required return initiation form and submitted photo of product, they are supposedly supposed to respond in 24 hours with your return label and directions. They do not.
I put an order...amount deducted...but no tracking number and no clue about order...
Payment of 88 euro was done on 6th oct 2022 at 9:54 PM
Hafiz Umer Munawar
Apartment 33 anchorage
Harty's quay
Rochestown road
Cork
Ireland
Hey am writing Because what i ordered Isn’t what i Got , different Colour and style and i write to Them but there Are ignoring me
This category sucks as it doesn't have toys and no hobby stuff. Just costumes which is clothing not hobby or toys. Already hate this site/app. Plus can't even get proper help when thru your app. I'm trying to get help with a certain question. Just no help at all. Not buying from here again.
No good. Want you to get refund in 7 days and contact them for a return label.
the shirt was not as advertsed no zip at the top and lettering flaking off
the item we received was not what we ordered we ordered it in red and we received a pink one. would like to return and get our funds back. $170.75 item was ordered on 10/19/2022 and received on 11/02/2022
First no number to contact. The website don't give information for refund label.The items are not the same as in picture. A males jacket look like a females jacket.I would like to return all the items that I purchase. I believe some of the items don't appear as they seems I want to return my items that's all don't like them.
simple my order has not been del now 7 weeks not good enough . and your communication is bab . i need some one to contact me today . nigel tilley 12 ridgewood blvd ridgewood western australia 6030 . order number [protected] ticket no BN [protected] .MOB [protected] / EM aosnigel@gmail.com
Order was Nov 12, 2022
I placed an order and pd via PayPal. No product received, no delivery date, no tracking number, nothing but they got my money. iammselite45@aol.com or mshasse74@gmail.com, Hasanati Nutall [protected]. I want product or my money!
All wrong sizes. The are marker correctly but not correct! Tried, on the app to look up “my orders” and zero results! Can’t find a phone number!? Wth! Would like to exchange for different sizes!?
Want to check status and or cancel order and refund
I kept trying to buy this dress and it kept taking me back to main site and I was trying to use PayPal and they charge me for three dresses and I need my money back now or there will be a huge problem I don’t have an account with you guys and a dress wasn’t even ordered
They ripped me off
Please cancel my order as I am cancelling my pay pal payment.
Reason being no confirmation of my order.
Ordered one big order that came in multiple shipments , one package claimed to have a wall mural sticker but it didn't. Very hard to get in touch with the company and it looks I'm out of my money.
Bought an XXL Mens Christmas shirt on 05/12/2022 for $60 and have not received product. It was to be sent to 13 Burdekin Street, Highton Victoria,Australia. It was paid for through Paypal. Have also notified my Bank.