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Lowe's review: Clearance chain saw

R
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3:15 pm EDT
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Mastercraft 14 in 2 cycle, gas powered chain saw s145

There was a clearance sign - $79.27 was $169

it rang up regular price. I got a photo of the sign. Then they called the dept manager and he said he was sorry and the sign should not have been up and he took it down. but then gave an attitude, saying he told me it was a different product number, they had the clearance item and replaced it with the new one and that the sign should not have been up. I asked for the clearance price due to signage and he got mad. I told him there are truth in signage and bounty laws against false advertising. The sign was up on the product, the product description was exactly the same. He told me good luck with a lawyer and started making fun of me, because the item number that he could not read was different. HE COULD NOT READ IT. So how could a customer?

A store manager was called and she said that the product number was different so she would not honor the signed price. I told her that was illegal and she rolled her eyes and sneered.

I am sick of poor inventory management and then crappy service. This was their fault.

Honestly, I don't really care about the product, it wasn't what I came in for, but do you stupid job and accept the consequences when you screw it up.

They had false advertising. this is their fault.

BS they made me feel like a retard and a Karen. They should not have acted that way when it was their fault.

Laws protect consumers or we stop buying, as I did from Lowe's.

Desired outcome: a stupid apology. I don't need to buy their crap.

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    Nov 20, 2024
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