Lowe's review: Dishwasher

I ordered a dishwasher, on-line, 11/27. Shortly thereafter, I received an e-mail from the installation date but without an install date. I called the installation company to find out when installation would happened. I was told, "not until December 27! A whole month for a dishwasher. I was told that they did not have a power cord and the power cord would not be available until 12/27. I wanted to cancel my order. They transferred by to some Lowe's entity. I told them to cancel the order. They said they would take care of it and that I should get a confirmation from Lowe's Bluffton within the hour. Four hours later, nothing. I directly called Lowe's Bluffton and the receptionist transferred my call. I got the pleasure of hearing a phone ring 35 times before the call was dropped. I called back and explained what happened and please don't do that again. After hearing 35 rings, the call was dropped. So, I tried one more time. Stupid me, the same thing happened a third time. My only resort now is to make sure that my credit card company reverses the four Lowe's charges.

I always considered Lowe's a good alternative to Home Depot. six years ago, I bought seven appliances from Lowe's. Now they have lost my business.