Menu
For Business Write a review File a complaint
CB Appliances Lowe's Freezer delivery. Order # [protected]
Lowe's

Lowe's review: Freezer delivery. Order # [protected]

G
Author of the review
10:44 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In regard to the above order number which was placed on July 10, 2023. My order was scheduled for July 22, 2023, from 8 to 12 which didn’t happen, then for September 7, 2023, from 8 to 12 which didn’t happen, then on September 11, 2023, from 12 to 4 which is not happening today. Now they have changed the delivery to September 16, 2023, from 8am to 8pm and I wasn’t even asked if I plan to be home that day. I’m not waiting for 12 hours to again be disappointed by Lowes. I have wasted at least 5 hours of my life which I will never get back, waiting on hold. I had two different customer service agents tell me my order is in from GE as of August 21, 2023. I am extremely frustrated with Lowes about lying to me when I will get my item. I can’t locate a single person and/or manager or anyone who can tell me anything about my order. I have asked for a manager twice this morning and the hold time is always an hour, probably because of a lot of pissed off customer like me, which is an understatement. I have come to the conclusion, that yes; my freezer was received but probably went to someone else. Lowes is just covering this up and can’t tell me the truth.

Would you please find out what is going on with my order and let me know why I am not receiving my order today as promised.

Desired outcome: Prompt delivery.

0 comments
Add a comment
  1. Lowe's Contacts

  2. Lowe's phone numbers
    +1 (877) 465-6937
    +1 (877) 465-6937
    Click up if you have successfully reached Lowe's by calling +1 (877) 465-6937 phone number 0 0 users reported that they have successfully reached Lowe's by calling +1 (877) 465-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number 0 0 users reported that they have UNsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number
    Sales & Product Assistance
    +1 (800) 444-1408
    +1 (800) 444-1408
    Click up if you have successfully reached Lowe's by calling +1 (800) 444-1408 phone number 7 7 users reported that they have successfully reached Lowe's by calling +1 (800) 444-1408 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number 3 3 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number
    40%
    Confidence score
    Consumer, Commercial Business Accounts
    +1 (800) 890-5932
    +1 (800) 890-5932
    Click up if you have successfully reached Lowe's by calling +1 (800) 890-5932 phone number 0 0 users reported that they have successfully reached Lowe's by calling +1 (800) 890-5932 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number 0 0 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number
    Technical Issues
    +1 (866) 232-7443
    +1 (866) 232-7443
    Click up if you have successfully reached Lowe's by calling +1 (866) 232-7443 phone number 0 0 users reported that they have successfully reached Lowe's by calling +1 (866) 232-7443 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number 0 0 users reported that they have UNsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number
    Commercial Accounts Receivable Accounts
    +1 (800) 445-6937
    +1 (800) 445-6937
    Click up if you have successfully reached Lowe's by calling +1 (800) 445-6937 phone number 0 0 users reported that they have successfully reached Lowe's by calling +1 (800) 445-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number 0 0 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number
    Customer Service
    More phone numbers
  3. Lowe's emails
  4. Lowe's address
    1000 Lowes Boulevard, Mooresville, North Carolina, 28117, United States
  5. Lowe's social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Lowe's Category
Lowe's is ranked 1 among 369 companies in the Appliances category