date of the incident:25-1-19 about 0900hr pm
my telephone no [protected]
discription of the incident:
i bought the mobile yesterday night and when the y explain for me the feature of the mobile its dual sim card but when i open the set at home its only one sim card and its expensive by 4000 dh i took long time to collect this money and to buye the mobile, i paid alot to be satisfied as customer but im disappointed.
i paid to get good feature but why i was given the wrong mobile?
resolution:i want to get dual sim card as i request and paid for
The complaint has been investigated and resolved to the customer's satisfaction.