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CB Department Stores LuLu Hypermarket sky bags
LuLu Hypermarket

LuLu Hypermarket review: sky bags

K
Author of the review
6:16 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I purchased a bag from Lulu skybag section and the quality of product was not good. It threads started coming out and stitches were removed. I went yesterday 25-01-2020 and complained and asked for the resolution. He told me there is no staff attend me on that time and asked me to wait for 5 Hours. Again today 26-01-2020 I went there for my problem. There the staff was telling unnecessary explanation like it can happen to one bag in thousand. They are selling thousand s of bag in that one can be damaged. That damage is purely not my mistake it's a quality problem of the product. They behave rudely to me and said they can't replace. They are behaved very badly to customer and asked me to through the bag in dust bin. I kept the damaged bag there and came back. The staff there doesn't no to handle the client. They made me visit the shop without any use two times. If they can't replace they can inform that in the first day itself. That to very bad behaviour I experienced from them. They are not supposed the customer to dumb the product in dust bin.

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LuLu Hypermarket response
Jan 26, 2020 9:19 am EST
LuLu Hypermarket customer support contacts
Phone numbers

+973 17 553 555

+965 23 910 111

Address

Y-Tower Building, Al Nahyan Camp, P.O. Box 4048, Abu Dhabi, AE

Website

www.luluhypermarket.com

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Hello Kausalya, we apologize for the inconvenience, kindly send a detailed e-mail of your issue (with bill copy, warranty certificate or tag, and the branch name where you purchased the bag) to customerservice@luluhypermarket.com along with your contact details so we may contact you at the soonest. Thank you!
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    More phone numbers
  3. LuLu Hypermarket emails
  4. LuLu Hypermarket address
    Y-Tower Building, Al Nahyan Camp, P.O. Box 4048, Abu Dhabi, United Arab Emirates
  5. LuLu Hypermarket social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
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LuLu Hypermarket Category
LuLu Hypermarket is ranked 28 among 67 companies in the Department Stores category
#26 Boscov's Department Store Boscov's Department Store #27 Woolworths South Africa Woolworths South Africa #28 LuLu Hypermarket LuLu Hypermarket #29 Lord & Taylor Lord & Taylor #30 Simons Simons

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