Menu
For Business Write a review File a complaint
CB Department Stores Macy's forcing employees to quit vs. pay unemployment
Macy's

Macy's review: forcing employees to quit vs. pay unemployment 51

M
Author of the review
1:38 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We have disturbing testimony that macys wrongfully, perhaps, criminally committed in order to” force us to quit ”. "if they wanted to fire me, why didn’t they just do it asap? Instead, they told me to resign, harrassed me to quit, falsified misconduct records twice, misrepresented / defrauded my schedule, shortened my drawer by $10 (Enough to be written up) on my last day, lied, and threatened me with a hostile, unsuitable, therefore unsafe work environment. I made my complaint the following week with the regional human resources manager, then attempted to speak directly with them however they against their own policy handbook, wilfully & wrongfully avoided me, then removed me from schedule, wrongly discharged me that same week, and now wrongly disqualified me from any unemployment benefits. Please note this all occurred within a 1 ½ week span. . . . Where do we draw the line between taking class action lawsuit and not; maybe jailtime can make a difference for the greedy ceos, maybe not. However, please pass this on to loved ones & always carry a handy taperecorder.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

51 comments
Add a comment
M
M
macys
Brooklyn, US
Jan 19, 2013 3:28 am EST

Macys is a greedy company! I have been working for them for 2 years and they are so fake and always wanting to do the best you can in your will! They basically exploit you because you have to dress professionally like if you were being paid $20 and hour, you have to super nice to the customers, I mean literally kissing their ###! If a customer is rude and wants to speak to a manager, we are not allowed to call a manager because that is part of our job and we have to deal with it! Its like, then why do we have managers if we can deal with everything on our own? Get out of here Macys! We have to work one day sales because its a key date now, our shifts are locked, therefore we cannot give that day to anybody, what if we had a wedding to attend or something much more important? we have to call out and get points taken away! If you reach 0 points you are in deep doo doo and get fired! No matter how long you've been working for them! I can honestly say that Macys may look like a nicely and friendly environment, but once you actually work there and experience all the events I guarantee that you will not like it! Come on people, its a minimum wage job!

N
N
neo1233
Houston, US
Feb 13, 2013 1:41 pm EST

This is typical of my experience with macys. They hire lackluster idiots who will listen to anything the ###'s say. if you are an independent thinker with a grasp of what's going on, they will harass you out of the store (if they can)..."maybe we can get some sales now." I've been threatened while working third floor, "you should leave it can get very ugly..."from a lackluster employee who never made her goal in 8 years being moved to another department and never making her goals another 7. Macys is a culture of the dreggs of humanity put to work who are threatened by intelligent, skillful work in place of their unintelligent amateurish feigned professionalism. Wasn't quite sure if this was typical of houston, texas employers as this has been my experience with most low level jobs where minorities are employed, but macys appears to be the same.

N
N
neo1233
Houston, US
Feb 13, 2013 1:45 pm EST

macys is one of the lowest class work environments i have ever seen. they hire the dreggs of humanity. They pay paltry wages and consistently do everything that has been mentioned on the page. don't expect a professional work environment if you work at macy's. expect unprofessional, low pay, low grade register systems, low grade employees, and even lower grade merchandise sold like it is the bargain basement in new york. I wouldn't recommend this company to anyone unless your a low class burger flipper or some other menial job worker who is classless, clueless, and looks like to the armpit of society. Additionally, macy's inc is held by macy's holding company. so don't believe the transition from may company was a merger it's called bankruptcy...

M
M
MACYS fallen by the way side
brockton, US
Nov 28, 2013 6:17 pm EST

MACYS has fallen from grace the things that i have seen is mind blowing the associates @this store in massachusetts are mostly minority. The women dress trashy and they hang all their male coworkers hugging and smooching on each other i feel like iam in a meet market where every one is hooking up with each other. There is no professionalism in this place what so ever. It's pretty sad when a customer feels like they are interrupting a sales associate because they to busy flirtin
g. This store has a beautiful outlook but the tree is known by the fruit it bares this managment team needs to get it together.

K
K
kilolo605
San Francisco, US
Jun 28, 2014 6:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OMG it's 2014 and I just had it happen to me! They are, I can't even come up with how I feel but it in the depth's of hate. They are just Nazi's oriented. The worst Back story ever.

I
I
ihatemyjobsomuch
US
Sep 27, 2014 10:10 pm EDT

i thought it was just my store that had a horrible work environment. they will hire ANYONE and it is impossible for anyone to get fired unless they fight someone, steal, or lose their attendance credits. since they will hire anyone 99% of the employees are lazy. if you are like me and have an insane work ethic you will feel like bashing your head into a wall. the managers are catty, play favorites, and love to gossip. the managers do not care about what the store looks like unless there is a visit. over time they keep cutting more jobs and expecting every employee to do work that requires 3 people alone. when i got hired 2 years ago there were at least 9 other people on my floor with my position. at the beginning of this year there was only one girl besides me 90% of the time. i had to come in on my off days before the store opened to keep up with my work. nothing you report to hr gets taken seriously unless it is sexual harassment. i told my hr manager that a manager called me an idiot and she looked at me with a blank facial expression. every time you say something negative about the work environment a manager will say "you complain to much" "it's a new policy" or "you are taking it personally." YES I AM taking it personally if a manager tells me i have to call a manager every time i enter or leave the store and i know for a fact no one in the ENTIRE store has to do that. she just wanted to micromanage me although i am so reliable and good at my job i was considered for a promotion. i thank god every day i didn't get that promotion because getting a $1 raise to hate my job 100 times more and have even less of a life is not worth it. words cannot describe how much i hate my job and the work environment sucks the life out of everyone. before this year every time a manager left it was because they got promoted. this year three managers on my floor alone have QUIT to work at stores that are not as reputable as macys because they could not take it anymore.

M
M
Management No No's
San Francisco, US
Feb 03, 2015 11:32 am EST

Bloomingdales Cosemetic Manager in SF. I wish I could sue for all the crap that person put me through. Got fired after almost three years on obviously made up charges. My only fault was being Black in a cosmetic world of non--Black products. I was granted unemployment and Macy's had the gaul to appeal. Took the judge exactley one day to make the decision to revoke my unemployment with some very unusal requirements. I do believe the Judge was in cahots with with HR Department's Manger. The reason I feel this way; I filed an appeal 6/16/14 and it took them 2.5 months to over turn the original judge. Since I can't afford to sue and that the charges were made up, I am going to write a book about the horrible work condition and manager, and the old HR Manager who somehow or another accepted a job in Boston shortly after this incident. To bad I loved my job just couldn't put up with the insults and the hate of the department Manager, HR & the two co-conspiritors one of which also left after my dismissal.

M
M
Margaria
Tallahassee, US
Feb 05, 2015 1:33 pm EST

Working for Macys 14 months in Florida No absences and only late once during Xmas season. Had15 credits took 1/2. The store is filthy and had rats, my workers who FT were rude and laugh wheneer we see rats. I was sick and depressed my dog died and my children moved out due to job opportunity. Was single mom who raised them alone and lost my job since 2010 and unable to get a full time job, only temps and thus Macys retail job. I saved credits so I can used them when I need them. figured advertised my shift and picked by my co worker who needs it. My manager is a D--- who hardly say a word or hello, some full l time co workers nasty dont know why. I always try to make my goal and had repeat customers who rather come back when iam not in. IN any case, I was checking my schedule 3 days ago was locked out. I called help desk and gave me a new password and still not working. Finally I called HR and was told I was terminated no warning and was told not entitled for UNEMPLOYMENT. Any similar situation

W
W
Working Fool
Merrillville, US
Jul 18, 2015 10:43 am EDT

I am considered a part-time 12 hour employee. I have be acquiring my 1/2 point a month which they tell you it is every 2 weeks but it's not. I also do not qualify for any paid time off because I only work 12 hours. But I have have been scheduled 15-22 the last 3 months. Anyways, as of yesterday I also have been told I am not able to request unpaid any days off or take an unpaid vacation. I am not entitled to any requests off, that I am suppose to call of if I need a vacation. This company truly teats employees like crap. The store is a mess and is dirty. The associates are rude and all the focus on is the credit card holders.

B
B
BlessedCristalLoveJesus
US
Feb 07, 2016 4:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I wish i had no complaints but i do have many with management. I work in the home dept the biggest dept at MACYS, on a daily the support i receive from fellow co workers is sparse. The managers are mean, they make me feel like my efforts and hardwork with customers and physical work i put out is not good enough. They give away discounts to disgruntle/manipulate patrons, accept returns--- regardless of the timeframe or condition of products. Macys is more like a rent a center bc the returns are nasty and put back on the floor 90% of the time. My problem arrise when my manager is not shifted bc he assists me in anyway. He is kind in the way he speaks to everyone in a non prejudice way treating employees like people with feelings and heart. This job is a emotional rollercoaster for me i am in tears and distraught most workdays. Whenever i call for manager support i get a write up and threat of job termination, from the other managers. Its like they have no respect for me with customer relations like i piss them off they have hostile attitude they dont want to assist. It could be a carryout issue a recall issue, employee availability im the fallguy its all my fault according to them. I am one person with two hands two feet one mouth. I feel the vibes from these managers of negative energy like they rumor me to be unstable, drama, insubordinate when i call for assist for crowd control, price and return policy, anything like wth. When i clock in im willing and able to work but according to laymanager/MOD lazy, mean, rude, blamegame. I am a fulltime employee for 10 months with 1 weather related call out, ontime reliable, to thepoint u see me on schedule u will see my face ontime refreshed work ready. Yea i am good and i enjoy working with good people customers, workers, etc. I can not fix wat is broken, i can not make ev3ryone hqppy. Its to much responsibility for one worker to take such backlash for morally completing ones job to completion.

. I was so upset for my lunch break i took after hours of work i walked outside to my car crying. I called a friend and fellow co worker. I realized i left my car keys at my dept bc i had no plans of leaving the premises. She was in the area found me in the parking lot walked back in with me. I left for the day i had clearance from a manager to do so and i had coverage for my dept.

D
D
Davewalker
US
Feb 22, 2017 9:24 pm EST

If you are an employee of Macy's and have complaints about your treatment send email to macyscase@gmail.com. We may be able to help.

  1. Macy's Contacts

  2. Macy's phone numbers
    +1 (800) 289-6229
    +1 (800) 289-6229
    Click up if you have successfully reached Macy's by calling +1 (800) 289-6229 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (800) 289-6229 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (800) 289-6229 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (800) 289-6229 phone number
    United States
    +1 (513) 573-7912
    +1 (513) 573-7912
    Click up if you have successfully reached Macy's by calling +1 (513) 573-7912 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (513) 573-7912 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (513) 573-7912 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (513) 573-7912 phone number
    International
    +1 (888) 257-6757
    +1 (888) 257-6757
    Click up if you have successfully reached Macy's by calling +1 (888) 257-6757 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (888) 257-6757 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (888) 257-6757 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (888) 257-6757 phone number
    Credit Customer Service
    +1 (888) 822-6229
    +1 (888) 822-6229
    Click up if you have successfully reached Macy's by calling +1 (888) 822-6229 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (888) 822-6229 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (888) 822-6229 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (888) 822-6229 phone number
    Furniture and Mattress Customer Service
    +1 (800) 568-8865
    +1 (800) 568-8865
    Click up if you have successfully reached Macy's by calling +1 (800) 568-8865 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (800) 568-8865 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (800) 568-8865 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (800) 568-8865 phone number
    Wedding and Gift Registry
    More phone numbers
  3. Macy's emails
  4. Macy's address
    685 Market St., 10th Fl., San Francisco, New York, 94105, United States
  5. Macy's social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
Macy's Category
Macy's is ranked 2 among 67 companies in the Department Stores category