I recieved a 30 day free trial to try the majic jack. I called the number provided [protected]. The information provided was very misleading and untrue. They (the computer) aksed for my personal information to get my free trial started and my credit card info for shipping, and I was to recieve the equipment at no charge until my 30day free trial was over! Emediately I was charged a fee for not 1 jack but 3! I did not order. When I called about the mistake that was made I was routed to speak with someone online. There are fake represenatives posing as employees of this so called company that told me that they couldn't help me and had no desire to correct the problem. The online communicators are very rude and acctually know that they are schaming the public with this so called business/product. There are too many people who have been through this same senario and I feel that a class action law suit is in order for this company...
I purchase a majic jack like everyone else to save money on calls, what I didn't know is that their device frooze my computer which was too expensive to fix. this damage occurred while i connected the device for the first time.Their company is invisible and no one ever answer or provided a physical adress to be sued. they are SHADY. BE CAREFULL USING MAGIC JACK CAN COST YOU MORE THAN YOU KNOW
Since January 2012, I have been trying to use magic jack. I have purchased/replaced 4, which either broke or the connections were so bad no one can understand on either end. Broken and unintelligible. Do not understand how people can sing praises. Magic Jack tried fixing several times, then blamed it on high speed connection, which proved not to be the problem. Stay away from this product and any "improved" models.