Maytag review: Maytag topload washer, model #mvw7230hw

I ordered this washing machine on 01/19/2024. I used it five times after it was delivered. I noticed right away that it was very loud and there were periodic clanking and banging noises (it was not off balance from clothing). I then noticed that clothes were coming out barely damp and some had dry streaks where water did not even get to them. I watched the second, fourth and fifth load and noticed that barely any water entering the wash basin. It was just spitting out a little water before the agitator started. The other two times, it worked fine. I contacted Lowes who said I had to contact Maytag. I have spent hours on the phone and talked with representatives, none of whom will give me a Return Authorization number. I was told I had to have a repairman come out to look and see if they could fix the problem. A repairman was sent to my house, said there were at least two or three problems and that it would take weeks for the parts to come in. He said that once those parts were replaced, it did not necessarily mean the machine would be fixed. I contacted Maytag again and was now told that they have to send another repairman out to check it out before issuing an RA number. Meanwhile, the washing machine remains broken. Customer service representatives were less than helpful but I do realize that their hands are tied and they are just doing-or not doing - what they have been told. No one will help and now I have a second service call set up for "the soonest available date" which is next week.