Maytag
Reviews and Complaints

I purchased a Maytag washer and dryer commercial technology smart capable set with extra power buttons. Models mvw7230hw0, washer and med6230hw2, dryer. Over$2000 for the set. 2 weeks before the 1 year manufacturers warranty expired the dryer broke. Just stopped turning on. Called Maytag and was told to call retailer, Lowe's. They told me to call Maytag because we didn't purchase an extended warranty through them. So again I called Maytag, sat on hold for 30 minutes and was told that there were no service technicians in my area. I could set up with a local appliance repair, pay out of pocket and be reimbursed and they would send me the parts. This started October 2021. The appliance repair would take a week to come out, they agreed to face time and we concluded the display panel and mother board were the problem even though no code could be accessed because the unit would notdiagnostisSOrdered parts, 3 weeks later was told that they could not find them? That's because they are made in China. Go figure. They finally agreed to replace the unit. But it would take 4 more weeks. I was so sick of drying things by the wood stove and crunchy towels l demand a faster delivery. I had a potty training toddler and was working full time at my wits end. A week later they delivered my new dryer. Situation resolved12/17/21. 3 months later. Now the washer won't spin out, getting error codes, Even one Maytag says doesn't exist. Since this isn't my first rodeo with machine diagnostics, I've concluded it is the motherboard and /or the clutch assembly. So I know when I call Maytag they will order the parts just to tell me that they are lost or back ordered. So I would like the washer replaced asap without the run around. This is my first experience with Maytag, my LG front loaders lasted me 15 years, had it not been at the beginning of the covid-19 pandemic I would have bought something else, but we could not wait for months to replace our old washer and dryer. I will never purchase "America's best known" product, that's made in China. With our world holding on by a thread, our children losing the ability to play outside, shouldn't we be building products that last, not disposable merchandise to be thrown in a landfill year after year. I don't know about anyone else but I don't have disposable income available.

MAYTAG Washing Machine MVW6230HW1 serial CA0301068 One month out of warranty the drum stopped draining. March 24 /22 Called a service tech who did extensive tests but said nothing was wrong. Still, after he left, it worked. For a little over a month. Today It will not even start. It's may 2. Buyer beware. These things are barbie toys. Get an extended warrantee, or better still, go with another company

On 10/08/21 I purchased a Maytag washer from menards in minot, nd. I purchased 2 additional warranty years on the machine, for a total of 1096.50. At the time of purchase they told us to contact menards if we have issues with the machine. On 02/26/22, my washer broke down, was making a grinding noise and would not spin the water out. I immediately called menards. They got me in touch with the appliance department. the lady I talked to told me to call kevins plumbing in Minot. On monday 02/28/22 I called kevins plumbing, they asked me why I called them. I told them I called menards and they told me to call kevins plumbing. they set up a date of 03/09/22 to come and check the machine. they never called or showed up, I called them and they said nobody answered the phone, and it was busy. we have caller id and an answer machine. if they would have called we would have seen it on the caller id and they could have left a message. they set it for a different date about a week later. when the repairman came he said he had to order the parts and he had 6 of the same model machines that have the same problem, the shaft is made of plastic. my husband checked with kevins plumbing every week, the maytag warehouse, which should not be the customers responsibility. the may tag warehouse told us the parts were sent. neither place knew what was going on. In the meantime we have had to go to the laundromat and spend 40.00 a week washing clothes. on 4/26/22 we went to menards, spoke to Nancy in the appliance department. told her we were upset and needed some help. she called the manager of the department, he refused to come and see us. he gave nancy a toll free number for us to call. I said we have already tried that, nobody knows anything. nancy sent an email to menards corporate, kevins plumbing, and maytag warehouse. the next morning, the manager called my husband and told him he ordered the part and it will get fixed this week. my husband was upset because all this time nobody could fix it and all of a sudden because he orders the part he thinks it will get fixed. also, how long will it last and it breaks down again and we go through this mess again. my husband went to menards and asked to talk to the manager. instead of the manager coming he sent a regular employee. my husband said no, iwant to talk to the manager. when the manager came down he was angry be cause he had to come down and talk to my husband. my husband told him our concerns and said we want our money back. the manager said no he was not going to refund or replace the machine, because, it says on the sales slip no exchanges or refunds after 7 days of purchase. we purchased a new machine from Home Depot on 04/27/22. when my husband was in enards to talk to the manager on 04/27/22, the manager became angry with my husband and told him to leave and never come back. hat is very poor customer service. I will never deal with them again

The washer leaves lint on all of my black clothes some more than others .I had service come out many times suggesting like less detergent and cleaning which I do. I absolutely hate this washer,and the extra work I have to do to get lint off. I replaced my old still running maytag with this one a few years back and have been struggling ever since.What is the solution for clean clothes with this washer? I am sure it is on all clothes but just can't see it on the lighter clothes.

I bought this washer and drier combo at home depot and it's has been so frustrating with this washer ever since. I bought the extended warranty for it and it could no be fixed. The tech installed parts but problem continued, he said the noise was normal but trust me it is so noisy and now it started to leak water and some type of oil. Now we are thinking of buying another washer. Not sure if anyone can help us with this since warranty expired and now we are without a washer. Maytag was supposed to be one of the best and we bought it for that reason but very dissapointed with it. I have video and pics of washer problems but not sure how to load videos

I purchased my Maytag Bravo XL in July 2019. Just had a service call regarding the need to replace a lid lock device. The repair person told me that it also sounded like the bearings in the machine are going bad! So the lid lock replacement with labor was $240. I was told that the transmission replacement would be over $500. Yikes. The machine is hot even 3 years old. I called Maytag to see if there could be any assistance but was told no. Basically, the person I spoke to admitted that they don't make things like they used to. Why do we accept this?

The element on my stove caught on fire while my grand kids were with me in kitchen. This should not have happened. I bought maytag because of your warranty! I have already sent three complaints to you, with out any respond. Do you think this is fair? I can not afford to buy a new stove. We are elderly and retired. I would reaaly appreciate a follow up from you. Robin leyden 3046 new williamsburg dr. Schenectady ny 12303 phone [protected] model number mer8700ds1 serial number r61853918 2014 model.

My machine is in a laundry closet and I carried a tape measure with to be sure a 27" machine was bought so it would fit back in to this laundry closet. The machine is bigger were the hoses are so my machine will not fit. My only options are to hire a plumber to move the drain into the wall or a carpenter to move out the doors. Either way, this will be an additional cost that I was not counting on. Very unhappy. I never had this problem with a wash machine before.

I have been calling well over a month now and keep getting told there working on it. First they said they would send someone to fix it, then after 3 weeks they said they have no service people in my area. Well why would you not have people to come fix it. Then no one called, so tracked down women who said they would replace it. She never returns my calls and it’s another 4 weeks in added on to waiting for service. This is a dryer which stopped working within warranty. Serial number medc465hwo. This should have not gone on this long. Please can you help. Im spending so much money at laundry mat. I have a nurses and military which require uniforms to be washed daily.

This is my second attempt to file this complaint. I purchased the dishwasher in April 2021. In March 2022 I received a call from someone who claimed to be from Maytag who said there was a recall. Subsequently a local repair service came and replaced the “heater”. After the service the machine would not run and it made a constant noise and flashed codes on the display. The repair service returned and identified the problem as the “float switch” and said it would be ordered. To date (April 3, 2022) the installation of the float switch has not been done and I am sick of washing dishes by hand after paying for a machine that apparently had a recall and should not have been sold to me. Also, Whirlpool, the responsible warranty company, has not sent any documents of a recall. I believe it is an old recall and the machine should not have been sold to me without it being first corrected. I am very angry about this.

Washer does not perform like advertised you can only wash 3 towels or 3 pairs of jeans and it`s a 4.7 cu. Ft. Tub I paid over 865.83 dollars for this and it does not handle my familys laundry can`t wash my dogs blankets. And maytag and home depot where I bought it will do nothing to resolve my issues. I bought it at home depot # 1012 401 w. Ventura blvd. Camarillo, ca. [protected] on 4-26-20 delivered on 4-30-20. I first went to them they said problem is with maytag, I called maytag they sent out a tech. He came to my house on may 13, 2021 arround 11:00 he checked everything and said it was working fine he said he has one and thats the way it worked and I could wash 3 towels or 3 jeans, I said why the 4.7 tub I should be able to wash a load of clothes he said nope even with the 3 pairs of jeans or towels or clothes equivalent to that it will not put enough water to cover the clothes I said are you kidding me he said no sorry. So this does not fit my needs... Manifest # [protected] : order release # 290308 (can`t hardly read it) shippers #1ntc1glzkf : order # [protected], hda fax # [protected], line 10, mod. #mvw6230hw, nmfc code 123020, qty 1 weight 154 : 1 package. Customer po# [protected] carrier code suxe. If theres any info I missed i`m sure you`ll let me know?.. Home depot order confirmation # wa84622476 paid by mc card prestion arndt 333 valley vista cam, calif 93010

Purchased a MAYTAG "whirlpool " Washing machine just 2 years ago at Home Depot for over $600.00,

with the nice big stickers stating that it was built by an American company also with a big round sticker showing 10 YEAR LMITED WARRANTY,

Wow I thought it had to be a quality product since is backed for 10 years!

Now i know that is all a clever dirty trick, when in reality all it covers is motor and basket, no labor either.

The washer start light will start flashing on every load and block all functions, have done multiple resets and troubleshooting, had a local tech diagnose issue and confirmed is the control panel $300 + $170 labor.

Today as I make appt hoping the warranty would at least cover parts, but I was told to pay $134.95 for the tech to visit plus labor and parts,

What a rip-off and disappointment this company is, for me to have to pay

$500.00 in repairs for a barely two-year-old machine is Unacceptable.

I will never EVER,EVER,EVER buy again from this company and will let family and friends know about it so they don't fall for this scam.

My cloths keep coming out with dry places (as if there was not enough water). Also much lint and hairs remain on the cloths. This washer was purchased new July 2021 together with a Maytag dryer.

Any help or suggesting would be appreciated. Thank you.

We purchased the washer and dryer the end of May 2020. We weren’t overly happy with the machine for the amount we paid. In November 2021 the machine quit working all together. I called and explained my disappointment that a washing machine should last longer than a year and half. They said that they would do a one time courtesy repair. Needless to say we were without a washer until January 2022 because it appliance service company and parts back ordered. The washing machine made louder noises after the repair and then my family had COVID so I couldn’t have anyone in house but I called appliance service company and they said I had to contact Whirlpool as their ticket was closed. I finally made contact with Maytag to be told that only parts would be covered but I would be responsible for the diagnostic fees and the labor. Needless to say I am very upset with them and the quality of the washing machine

I bought a Maytag washing machine form home depot online back in October of 2021. Shortly thereafter the unit started leaking. HD sent out a technician to look at it and he replaced the water hose. The unit keep leaking and the same service person came out again and replaced yet another water hose and the machine just continued leaking. I had water damage to my laundry floor and the kitchen ceiling and yet another company was consulted for damages.

It has been 5 months and my washing machine is still leaking when in use and neither Home Depot nor Maytag wants to replace it. They want to send out yet again another technician to see if they can fix the problem before replacing it. This is totally incredulous!

Ice maker stopped working after 1 1/2 years, I called Maytag 3 times and all they could say is that they apologize for the situation. They will do nothing to provide assistance. The model I have is known to have issues due to the wires built in the bottom of the door and when the door opens, each time it is stretching the wires, which causes the wires to breaks.

Lessen here is : Do Not Purchase Maytag appliance.

in February 2020 we purchased new Maytag washer and dryer from our local Best Buy store, after three months the washer started tearing up our cloths by catching it between the agitator and the tub opening. We called for service and the repair man told us this was a common issue; however, Maytag didn't want to publicly disclose it and was addressing the complaints as they came in. I specifically asked the repair man if this was going to happen again, he assured us the fix would resolve this problem. When I called and complained about my bedding being torn, they simply dismissed my complaint and told me they were not going to reimbursee me for any damages. Fastforward March 2022 we started having the same problem again, I called Maytag and they informed me that I was outside of the service agreement time, and they couldn't and wouldn't repair the machine free of charge. I find it inconceivable that a corporation as big as Whirlpool/ Maytag put such little value in their product, especially since this was a reoccurring issue. Your representative told me she would give me a 40% discount on another Maytag washer, I found that laughable since my experience with your product has been so disappointing. I will let anyone, and everyone know about my experience with your company and product. PRETTY DISGUSTING !

the washer does not properly agitate or fill with water and clothes are dirty and smelly this is not the washer for me or my family . this washer is like a dry cleaner, where you take your un washables . ifI were a family of 2 and only wore polyester or silk fabric close to those , maybe it would work for me. I am a cotton girl and would not be seen in polyester ,so what can you do for me that a tech from maytag could not do .? it is the worst machine ever released to the public and that`s a fact .I would like to have my hard earned money returned ,and you can have your lemon back !