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McDonald's Complaints 2874

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7:56 pm EST
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McDonald's very slow service

Stood in line inside for ten minutes (only two people in front of me). My wife went to save a table while I ordered. Ordered two biscuits and gravy, orange juice, hash browns and 2 burritos. I was still waiting for my order after at least ten other people who had ordered after me and they had already received theirs! Tell me, how long does it take to grab a couple of orange juices out of the cooler and dump some gravy over some pre-made biscuits, deep fry hash browns and microwave some burritos! Especially since they have these items going in and out of the cookers all the time. I told them I wasn't waiting any longer and demanded my money back. Went to the Waffle House and order two All Star Specials and was eating within 7 minutes. Wasted at least 40 minutes of my time at McDonald's and sent my blood pressure through the roof!

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3:10 am EST
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McDonald's accident

i have wrote to mcdonalds with the complaint of accident i had and never heard from them i am descusted i had accident where plastic sheeting was unsucure in female toilets swansea took my nephew 4 yr old to the toilet and the plastic sheeting fell i put my nephew to the side and had to catch the plastic sheeting before it caught my nephew my arm was cut all by the sheting and i sufferd bad for a while with pain and sorness my nephew is terrified to go or even look at mcdonalds and also has night mares i am descusted by the way i been treated left all scars to my arms and never ever have anyone even left me email of complaint i am not leaving this matter go if no reply i will be seeking legal advice today thank you

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NutsForHempSeed
US
Jan 21, 2010 3:16 am EST

McDonald's is not your friend. You are eating about the worst product you could possibly consume and if your subjecting a child to this garbage you have greater problems than a boo boo on your arm. You have a large injury to your brain.

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7:45 am EST
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McDonald's bad all round

Over the past 8 years I have seen one of the busiest McDonald's stores in the country gradually decline from a stellar success into a dirty embarassment. I will list a few of the things I have experienced here:

1) Yesterday I was given re-heated Mcnuggets again. They were dark brown, dried out and tough. Generally I have found about a 25% chance of being given re-heated or cold McNuggets, last night's were super bad.
2) The staff are SLOW. You must just see it for yourself to believe it.
3) Last week I ordered 2 McFlurries. Staff saw nothing wrong with simply dumping the Oreo cookie powder on top of the ice-cream as the mixer was broken...!
4) Drive Thru - The slow service here is unbelievable. And every drive-thru customer gets greeted by a host of beggars. Charming . Staff are often missing from the "Order" and "Pay" counters despite a queue around the block. Bad planning and chaos in the kitchen makes things worse.
5) Bad Hygiene and dilapidated appearance. That kitchen is a mess.
6) No Menus with calorie info. Even the serving tray liner with the summary info printed on the back is a rare find.
7) Permanent queues. Irate customers. Seems there are NEVER enough cashiers.

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Ilze
ZA
Jul 20, 2014 7:34 am EDT

For sure there are always long queues and beggars intimidating paying customers. I went through the drive thru a few Sunday's now and the guy (trainee) at the cash-point laughs himself silly about everything, even-though there was no joke at all. Was he laughing at customers or because he is stupid. The lady that was training him taking the orders at the drive thru wasn't laughing either? Then where you go to collect your meal, the guy would look at all the woman inside the vehicle, making jokes with some of the employees inside and see if he can't pick up a date. I would like professional service like at KFC please, friendly people (not people giggling in your face for nothing), you take your food and go. Friendly, FAST service, no strings attached. Nobody tries to pick up anybody inside the vehicle. People go thru drive-thruhs to pick up food not idiots.

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10:38 am EST
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McDonald's overcharged

I began placing an order through the drive-thru & had to repeat &/or correct it 3 times because server kept interrupting me. Drove to the window to pay. The bill was $16.23;I gave her a $50.00 & told her, twice, that I had the .23 in change; she did not pay attention, continued to make change & handed me change. I was still holding the .23 and told her I had the correct change as I wanted all bills. She said in a hateful tone "Well, I've already shut my drawer." I replied "you should pay attention to your customers." She got angry & yelled "F*** you, b****!" When I reached the second window to get my food, I asked for the shift manager & told him I was angry & she shouldn't be allowed to talk to customers like that - HIS reply was "I will have to check that out with her." HE NEVER OFFERED AN APOLOGY! He just kept saying he would have to check it out with her. I asked for his store manager's phone number & his district manager's phone number. He gave them to me & walked off. I asked another employee for the girl's name that yelled at me; she then came up to the second window & stated her name was Viola and then said "So, now can you move and leave so we can serve other people!" in a very hateful tone and with a smirk on her face.

This sort of behavior by an employee is unconscionable. I am offended, & since we live in a small town, my daughter, who was with me, feels very threatened that this employee may retaliate! All we did was order hamburgers and we were abused and assaulted and treated in a degrading and insulting manner! This was the store in Roswell, New Mexico that is shaped like an alien ship - the only kind in the world - unfortunately, it is also the only McDonald's in the world where I've been cussed at and the manager treats me like I am the problem. Never again will I darken the door of McDonalds and the very sad truth of this matter is that I am certain NOTHING will ever be done about it and these sort of people will get away with it.

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slitu
AU
Jan 24, 2010 5:36 am EST

GOOD ON HER I LOVE HER SHE HAS SO MUCH BALLS MAN ### I SWEAR IF I COULD SAY THAT TO YOU YOU DUMBAS I WOULD BE A KING BUT MY MANAGER EWOULD GET ANGRY AND I CBFED READING THE WHOLE LOT O JUST READ THE BIT AND I HATE WHRN PEOPLE GIVE YOU 50 NOTES AND SAY I HAVE 10 CENTS ITS LIKE UUUHHH WHY THE ### WOULD YOU GIVE ME A 50 FOR A 6 DOLLARM MEAL [censored]OGOT SO LIKE ### TIC TOE TOE AND UM YOUR THE ONE WHO STARTED IT ### THE 10 CENTS AND I HOPE THE GIRL IS CREW OF THE WEEK BECUASE SHE DESERVES IT . BYE ###

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9:27 pm EST
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McDonald's buy one get one free promo

McDonalds has coupons out Buy One Get One FREE...

I ordered the same on multiple occasions and have been charged 3 different prices? WTF. I complain and I get the standard. This is what I was told to do.

I order a McChicken COMBO, that should be around 6.70 with tax and ask for a 6 piece as the free.

Well the charge each item out separate than just discount 2.21... WTF I am not getting a second free as the coupon says. I am only getting 60-70% off the second.

I think they think we can not do MATH and are STUPID.

Ken McPherson
[protected]@yahoo.com

I challenge McDonalds to ACT Respectfully and correct this as STORE Staff wont.

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StudentWorker
Vancouver, CA
Jan 05, 2011 2:23 am EST

I'm unsure if you've been to the same location or different locations. Each I notice charges slightly different prices. Especially Franchise's, as they charge at least 30-50cents more for anything. If the McChiken costs $3.99, and the 6 nuggets costs $3.79 as it is at my location, then the discount should go to the nuggets, since it's least expensive, totaling $4.47 with tax.

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5:16 pm EST
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McDonald's customer service,store condition,food freasness

The Mcdonalds in Rome, GA on Turner Mccall Blvd. is so nasty it needs 2 be shut down. The employees are rude and none of them speak english. The place is dirty all the time and the playground never gets washed. We used to go often now we go to Dairy Queen. I wish the health dept would step in and fire everyone and start the place over. Clean place. Respectable employees. Good food is what we want

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2:39 pm EST
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McDonald's lazy workers

I stop in about 2 to 3 times a week on my way to work at the SR 26 location in Lafayette Indiana. It’s usually between 4:30am and 5:00am. In the last month’s time, they have maybe had the signs in the drive thru switched to the breakfast menu maybe twice. This is so aggravating to not see a menu when I pull up to the drive thru. Lately, I have just been leaving as soon as I see that it's not been switched. If they don’t think it's important to make sure the customer can see the menu, then I guess they don’t need customers! I don’t have any problem with the food quality. It’s actually pretty good. I do get shorted something (usually the hash brown) once in awhile and don’t notice till I’m at work. That’s not as big of a deal though. Please get the lazy workers to change the drive thru signs when breakfast starts and ends!

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lilvixen69
Sometown, CA
Jan 07, 2010 9:41 am EST

If you go there 2 to 3 times a week, shouldn't you basically know what's on the menu by now?

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11:20 am EST
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McDonald's stay away

The McDonalds on Albany Avenue in Atlantic City New Jersey is running a towing scam. They have signs saying Patron Parking Only or you will be towed, but on a few very small signs, most posted below eye level and behind parked cars, at the bottom (not all of the signs) it says "Dine In Customer Only Parking" - 45 minute limit. I ate at McDonalds on August 31, 2008, walked across the street and when I returned a few minutes later my car was being towed. I couldn't believe it? I ended up being out $80 and I am sure that the Manager of McDonalds and the Towing company have a scam going on. I saw several cars being towed from the lot, and a few angry patrons, just in the short time I was trying to sort this out with the Manager who wouldn't be budged. I wonder how much he's (a Mr. Tuliano) raking in for this - a lot I expect. The tow truck driver looked like his twin and he wouldn't give me his name.

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juicevalencia
Manhattan, US
Aug 19, 2010 9:48 am EDT

Yeah right. You went to the casino. Then they towed you.

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11:01 am EST
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McDonald's bad management

I'm complaing about the rude behavior of one morning manager at the McDonalds in Richlands VA. I went in today and I over heard a manager saying that she was sick of one of the employees and that she wished she could fire him. This was supposedly over not having enough food in the cabinet. However, other employees stated that the cabinet was well stocked and that there was a rush on the product that the manager was complaining about. Also this manager is always mean, short tempered, and very rude to employees and some customers. What has happend to survice with a smile?

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bluekickindonkey
SG
Apr 21, 2011 11:30 pm EDT

McDonald has been one of our favorite fast food restaurant for more than a decade. I have been eating at many McDonald branches, including US, and this was the first time I treated like a stupid. Here is what had happened.
We went to McDonald East Coast Parkway Singapore, the one with Drive-Thru, around 11:30AM. My wife would like to have Chicken McNuggets and Fish Fillet and I usually order BigMac meal. When the cashier was ready to serve me, she immediately refused and told me that those meals are only for Lunch Time. I got puzzled by what she said and checked my watch again, it was 11:38AM, and told her “It is lunch time”. Then she said Lunch Time is from 12PM. I argued with her for 5 minutes insisting that it was already lunch time and wanted my order be served. Despite of the loud voice and no other staff helped to intervene, I felt useless to argue, and immediately left to another fast food restaurant that could serve any menu I wanted.
As one of US chain restaurant, I don’t think it is not right to dictate any customer what to do and I hope the management can do something about this.

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11:39 am EST
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McDonald's overcharged greatly

Waiting for our flight from dalaman airport in turkey to uk, our two kids felt a little hungry so they brought 2xhappy meals from mcdonalds my kids came back with the change after eating the meals, on counting the change and checking the prices we had payed £15.00 FOR THE 2 HAPPY MEALS In uk it only costs around £4.00 so how can they justify charging so much.

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4:36 am EST
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McDonald's abusive customer service

I visited Mc Donalds today and ordered in the drive through the guy took my order and asked for $5.50 for a happy meal i told him its not possible and than he called someone and than told me its right now.
i asked him politely was he a new staff in return he replyied to me he's been working for 2 1/2 years as he was annoyed me asking him that question.
as i was about to go to the next window he banged the till and said f... off.
I moved to the next window and told the manager about the way i was been treated, the manager told me to park at the waiting area.
I was fumed up as the manager named kristy as she approached me. she was smiling instead and told me to calm down and told me that i abused that guy who was taking the order.
Instead of apologising the manager was taking the staff side and refused to listen and instead threw the happy meal on my window and abused me.
i felt like getting down and punching the manager but was pulled back by my wife.
the toy hit my 5 year old kid who was sitting on the back seat and was traumatised with the managers anger and abusive language and was crying constantly.

is this customer service? Is this what you get at MC Donalds?
does MC Donald sell food or Attitude?
My son never ever wanna go to MC Donalds again ... said in tears.

please check the video recording at MC Donalds on 4th january at 6:30pm will prove everything.

way to go MC Donalds well behaved staff specially managers Bravo Bravo.

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10:23 pm EST
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McDonald's poor customer care

I went to this McDonald branch on the 1st of January, at around 22:00; it was open & on the door it's clearly written OPEN 24/24 but the Boys inside (their age is no more than 14 years) refused to serve me & said it's closed & when I asked when will it be re-opened? they didn't answer! I went & came back after 30 minutes & it is still closed although it's supposed to be 24/24. Imagine I walked about 1Km under the heavy snow to attend this restaurant & when I enter the kids don't reply! The staff here really sucks & it's not the first time they show such nasty attitude!

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M. H
Montreal, CA
Dec 25, 2013 9:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's
10400, rue Lajeunesse, Montréal, QC H3L 2E5
[protected]
I went this restaurant today around 9:25 am. I order for a egg sandwitch. The kitchen crew made the sandwitch without gloves. When I ask why they are not using gloves, the other rep replied that the kitchen krew just came back from washroom. I told them you should use gloves and I refuse to take the sandwitch and request them to make another with gloves, then they made me another with burned bread and the moment she made my sandwitch the kitchen crew through her gloves to the garbage and made sandwitch for other customer without gloves. When I told them that I will make a complaint and I need the store # then they were trying to avoide me and they didn't even care if I complaint or no, I was waiting there about 10 minutes for the no. I think its very poor customer service.
Thanks

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K Mathews
Groves, US
Jan 01, 2010 11:40 pm EST

It sucks that you were treated that way. There was no reason for it. But, as a former employee of a McDonalds, that was supposed to be a 24 hour store, there were some nights we were not open 24 hours.
A few times, is because they hire someone to come in a clean the entire kitchen area, fry vats and all.
Every morning, before the new computers were installed, we had to shut down the store for about 1 to 2 hours and wait for the computers to close out and run their reports, and to start a new day.

Just letting you know what could be some of the reasons they may have closed the store.

As far as their behavior, it was completely uncalled for! There is no reason whatsoever that those employees should act the way they did!

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8:57 pm EST
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McDonald's bad service/missing order

It's the day after Christmas! Last night we got 7 inches of snow -
Husband and I got the urge f or burgers and fries so we dug the car out and drove to the mcdonalds at Rte 34 in the Home Depot shopping center.
We ordered an Angus Burger, 2 Mcdoubles with no cheese, large fry and large diet cokes.
sat patiently in line while the person on the speaker in the drive thru who needed to learn english a bit longer, repeated the order, and we drove up to window 1 to pay. then pulled up to window 2-
got the drinks, and was handed the bag, drove home.
Got home - no mcdoubles! ARGH! We live 6 miles from this place, but we were home, had removed boots, coats, etc and had settled to eat-
Damit! So my husband called the restaurant, asks for the manager who could barely speak english and was told to come and get them...my husband said that was ridiculous and asked why this location consistently gets orders wrong - the "manager" says in his broken english "we try to make better" - and then asked our name so we could pick them up next time we come by -
it will be a cold day in hell- we are calling McDonald's corporate Monday - this has got to stop! Franchisee's like these are ruining your business - ticked off customers are merely promised some food in exchanged for their silence - i sure hope that mcdonalds corp tracks complaints for locations and revokes franchises with too many because portillos and culvers are close by and are far better -

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JLMC
US
Dec 27, 2009 11:01 pm EST

If this locations constantly gets orders wrong then why didn't you check the bag before you left? And he offered to give you your food, what did you want him to say to you when you called him? Mistakes happen he tried to fix it for you it's your own problem you didn't want to go back out and get the rest of your order. Double check your bag next time :).

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6:43 pm EST
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McDonald's fries tasted funny and smelt like boo boo

i ordered 21 DOLLARS Worth of food 2 large fries i put like 4 r 5 fries in my mouth and it tasted really weird so i smelt the fries and it smelt like boo boo so i immeadly jumped out of my car and went inside were i spoke with serval workers and a manager the manager told me theres nothing wrong and im smelling the fertalizer outside i asked her to eat it r smell it somethings not right and she had the nastiest attitude so i gave her back all the food except for the fries and today is my birthay im having aparty in 2 hours and i feel like ### please someone help

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customer666
US
Aug 30, 2013 11:29 pm EDT

the mcdonalds on yale and central was letting an illegal booting company operate from the mcdonalds parking lot and boot cars across the street for a different buisness with improperly marked signs. if your car got booted mcdonalds would start selling you fries from the left side of the fry bin. the good fries were in the right side of the bin. the booting company and mcdonalds made the news about the illegal booting but never admitted they were letting the booting company do work for other buisnesses while operating from the mcdonalds parking lot

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AnonymousWriter223
Albany, US
May 18, 2010 10:34 am EDT

McDonalds food smells like dodo so does there bathroom somebody please help McDonalds one time at a mcdonalds a woman dug in her nose ate her booger and wiped it on a girls burger and gave it to them Ewwwwwwwwwwwwwwwwwwwwwwwwwwww. Somebody needs to teach them some mannerssss.!

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1:27 am EST
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McDonald's service takes too long, breakfast is served way too early

At about 2:00 a.m. tonight I went to McDonalds to order a fish sandwich and fries just to be told that they couldn't do it because they were serving breakfast. 2:00 in the morning is WAY too early for breakfast. 4:00 would be more than reasonable. I went out in the freezing cold all for NOTHING! Also, their service is rediculously slow. Every time I go there I wait at least ten minutes to get my food. This has got to stop. Wendys and Burger King always has my food ready when I pull up to the food service window. I think it's time to say bye-bye to McDonalds! You are WORTHLESS McDonalds!

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eldred tina
Chilton, US
Mar 03, 2010 4:33 pm EST

some of these people are right about McDonalds, but their are some McDonalds that are clearn and their employees are clearn too and nice. McDonalds does need to work on they front counter.

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1:55 pm EST
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McDonald's terrible service

Asked for a cup of water at drivethrough window and they told me they didn't supply water other than to sell me Dasani. I was told if I wanted water to come inside and get a complimentary cup. I went inside and got the cup. It was about the size of a bathroom Dixie cup, not enough water to hold a gulp. There was a dispenser for the water and when I poured it, chunks of old food were mixed in with the water. I immediately confronted the new owner and told him about the food in the water and how I've never seen a restruant not give complimentary water at the drivethrough. The owner replied, "You know, sir, there are other fast food restauraunts in town why don't you go to one one of those." No attempt to correct the problem, no apology, nothing. I will never step foot at that place again and will tell everybody I meet not to go there.

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Michelle4570
US
Mar 08, 2017 10:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Deisi Martinez was cussing crew members in front of me and the other customers and I didn't like it and she was also cussing a crew member named Linda like she was a bad person and I didn't like the way she treat all of the crew members and deisi treats the crew reallybad and I didn't appreciate the way she handle it that was wrong of her my name is Shane

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FedUp Ville
US
May 18, 2011 4:42 pm EDT

This is no way to conduct a business and the owners should know this. I have several friends who work for these jerks and it doesn't seem it's going to change any time soon. McDonalds of Alamosa has taken a serious decline in service (the people they hire are ###s) and food quality. This place is a death trap, don't eat there or bother with the lousy service!

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sketchjet
Greenville, US
Dec 18, 2009 2:00 pm EST

It's Mcdonalds, they wouldn't care if you told a thousand people, they will still get lots and lots of buisness

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7:46 am EST
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McDonald's horrible food

I live next to McDonald's and have children. We have been going there for yrs and spending a lot of money. The last 3-4 times I have gone the food was cold, service was only focused on fast not friendly or good. Every time I ask for sauce for the chicken nuggets or maybe a packet of ketchup I don't ever seem to get it and when I get home after spending the time and the money I do expect to have some sauce for my COLD nuggets. I have told the children do not ask to go to McDonald's any more we have to many other fast, friendly, hot food places that will give me ketchup and I will wait in line for fresh cooked food. It is not a speed contest. The only people working at this location is a bunch of kids who are standing at the drive through window and texting their friends on their phones. I'm sick of it. We will not go back.

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9:59 pm EST
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McDonald's cleanliness

About a month ago my Husband went to the McDonalds on Leonard NW in my town. He ordered 2 yogurt parfaits and brought them home.

As I opened the bag containing the parfaits, I noticed a very strong unpleasant odor. I quickly found that the odor was coming from the wrapper containing the plastic spoon.

The odor smelled strongly of feces. We were absolutely disgusted.
I called McDonalds and talked to a young man who said to bring the parfaits back, which my Husband was going to do anyway to show a manager, or rather let them smell, the wrapped spoon.

My Husband went through the drive thru window, as it was around 10:30 pm, and the eating area were closed.

Instead of assisting him, the female manager on shift told him that it was the fault of the company who makes the utensils and accused him of trying to get back $2.12.

I'm not trying to be a "###", but I drive a Mercedes, I certainly do not need two bucks back, I just don't like getting fast food utensils that smell like someone rubbed it in their ### crack.

Haven't gone back since and never will again. Beware of this place. Someone could be using your drinking straw as an enema, all in the name of good fun. Yuck!

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Ginger Kid
Ginger Kid
US
Dec 13, 2009 11:12 pm EST

Ooooohhh, a Mercedes?

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12:08 pm EST
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McDonald's poor business

all the buildings, inside and out are falling apart. u drive up to the bunesses and you just want to drive past. you take a chance and go inside and it is just as disgusting. from what i have experienced all the employees are just working to get a paycheck, service is slow and food is put together in a hurry. no sense of urgency because they say thier bosses dont care. this is the most disgusting bussiness i have seen in a long time and i feel for the employees and for the people that think they can stop and get food.

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

they were serving uncooked oatmeal on a cup, money was refund upon request, manager name of Claudia A. tells that its their way of cooking it. My Question is is it safe to eat a oatmeal that is not fully cooked? and is it safe to serve it to people? would like to know if theres any complain similar to these?

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About McDonald's

Screenshot McDonald's
McDonald's is a global fast-food chain that is known for its iconic golden arches and its delicious burgers, fries, and shakes. The company was founded in 1940 by Richard and Maurice McDonald in San Bernardino, California, and has since grown to become one of the largest and most recognizable brands in the world.

With over 38,000 locations in more than 100 countries, McDonald's serves millions of customers every day. The company's menu features a wide variety of items, including burgers, chicken sandwiches, salads, breakfast items, and desserts. In addition to its traditional menu, McDonald's also offers seasonal and limited-time items, such as the McRib sandwich and the Shamrock Shake.

McDonald's is committed to providing high-quality food and excellent customer service. The company uses only the freshest ingredients and has strict standards for food safety and quality. McDonald's also offers a range of options for customers with dietary restrictions, including vegetarian and gluten-free options.

In addition to its food, McDonald's is also known for its innovative marketing campaigns and iconic branding. The company's famous "I'm Lovin' It" slogan and jingle have become synonymous with the brand, and its advertising campaigns have won numerous awards and accolades.

McDonald's is also committed to giving back to the communities it serves. The company has a long history of supporting local charities and organizations, and has donated millions of dollars to causes such as education, health, and environmental sustainability.

Overall, McDonald's is a beloved and iconic brand that has become a staple of the fast-food industry. With its commitment to quality, innovation, and community, McDonald's is sure to remain a favorite among customers for years to come.
How to file a complaint about McDonald's?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you experienced with McDonald's. Make it specific and clear, such as "Incorrect Order at McDonald's Downtown Branch" or "Poor Customer Service at McDonald's on Main Street".

4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as:

  • The specific location and time of your visit to McDonald's.
  • The nature of the issue, whether it was related to food quality, hygiene, customer service, or any other relevant aspect.
  • Describe any transactions, including order numbers, receipts, or any other transactional evidence.
  • Detail the steps you took to resolve the issue, such as speaking with a manager, and the response you received from McDonald's staff.
  • Explain how the issue has personally affected you, whether it was a health concern, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach any sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue. In the 'Desired Outcome' field, specify what you would like McDonald's to do to resolve your complaint, such as a refund, an apology, or a corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all the required fields and attached any supporting documents before submitting.

9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Be prepared to engage with any follow-up questions or requests for additional information from either ComplaintsBoard.com or McDonald's representatives.

Overview of McDonald's complaint handling

McDonald's reviews first appeared on Complaints Board on Oct 18, 2006. The latest review Customer service by employee and managers was posted on Nov 19, 2024. The latest complaint General Management was resolved on Feb 27, 2023. McDonald's has an average consumer rating of 2 stars from 2920 reviews. McDonald's has resolved 401 complaints.
Ratings on other review websites
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1.7
1958 reviews
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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
    +1 (888) 424-4622
    +1 (888) 424-4622
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    Canada
    +44 370 524 4622
    +44 370 524 4622
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    13%
    Confidence score
    United Kingdom
    +61 298 757 100
    +61 298 757 100
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    4%
    Confidence score
    Australia
    +64 800 539 4303
    +64 800 539 4303
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    New Zealand
    +43 810 001 212
    +43 810 001 212
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    Austria
    +45 33 266 000
    +45 33 266 000
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    Denmark
    +33 130 486 000
    +33 130 486 000
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    France
    +49 897 859 4413
    +49 897 859 4413
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    94%
    Confidence score
    Germany
    +353 15 138 181
    +353 15 138 181
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    Ireland
    +31 205 642 666
    +31 205 642 666
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    Netherlands
    +47 81 556 000
    +47 81 556 000
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    Norway
    +351 214 405 300
    +351 214 405 300
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    Portugal
    +34 917 547 890
    +34 917 547 890
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    Spain
    +41 216 311 200
    +41 216 311 200
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    14%
    Confidence score
    Switzerland
    +90 444 6262
    +90 444 6262
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    Turkey
    +86 400 920 0205
    +86 400 920 0205
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    China
    +852 28 807 300
    +852 28 807 300
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    Hong Kong
    +91 112 460 4047
    +91 112 460 4047
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    7%
    Confidence score
    India
    +63 28 635 490
    +63 28 635 490
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    Philippines
    +27 860 000 040
    +27 860 000 040
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    South Africa
    +66 26 964 900
    +66 26 964 900
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    Thailand
    +1 (312) 291-9224
    +1 (312) 291-9224
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    United States
    8800 707 4499
    8800 707 4499
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    32%
    Confidence score
    Russia
    More phone numbers
  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  7. View all McDonald's contacts
McDonald's Category
McDonald's is ranked 1 among 60 companies in the Fast Food Chains category

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