McDonald's’s earns a 1.6-star rating from 2930 reviews, showing that the majority of fast-food enthusiasts are dissatisfied with dining experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
paid for a sausage/biscuit (rec'd an egg/biscuit)
11-9-09 @ 7:25 am-I ordered a sausage biscuit, 2 apple pies and a lg.sweet tea, when I finally got to the window to pick-up my order, she gave me the sweet tea and asked if I could pull forward, my order will be bought out to me, so about 10 minutes later my order finally arrives I graciously accepts it. To my dismay after arriving to work I did not get...
Read full review of McDonald'spoor food quality
North ward mc donaldds is the worst restaurant in this whole town, and I will start by saying that I have never had any great service or food there! They quite often forget the happy meal toys, or sauces, and only realise it when you get all the way home!
I ordered a fillet o fish, without cheese. It was given to me with cheese, and after asking if it was without cheese, they took the burger back, didnt re-make what I asked for, they pulled the burger apart and pulled the cheese out! It was miserably cold, and the bun was stale! I ended up, that same day, with extreme abdominal pains, and then the next day, stuck on the loo with very bad diahorrea!
I will never, ever eat there again, and neither should the rest of this town!
The complaint has been investigated and resolved to the customer’s satisfaction.
robo
Que les puedo decir de este caso, solamente contarles lo que me sucedio hace apenas unos dias.Fui a un mcdonalds serca de mi casa para deleitarme con algo que de veras me gusta, auque sea comida chatarra, pues despues de haber pedido mi orden me dirijo asta la ventanilla apagar con un billete de 20 dolares, y que cren que sucedio, mi comida costaba 7, 65 dolares y el joven me debolvio 2, 35, entonce me le acerque a preguntarle por los 10 dolares que faltaban, pero me dijo que yo no le habia dado 20 sino 10, ok dije yo, hablare con la manajer de turno, me dijo que tendrian que rebisar caja para ver si sobrava dinero, para sorpresa mia lejos de sobras les faltaban otros 40 dolares mas, la manager me dijo que no podia ser pues faltaban. Senores que paso yo no lo se solo me tuve que ir sin mis 10 dolares
The complaint has been investigated and resolved to the customer’s satisfaction.
give me a break
Did anyone hear about this nonsense in this town in Utah? It seems that a small group of teenagers went to Mcdonalds and did a rap for their order. Again DID A RAP SONG for their order and this McDonalds called police and then the police cited these kids for doing a rap song for their order. Google this I am not kidding this is crazier than hell.
Update I wrote an email to this McDonalds and received one back this morning from someone not sure who, but the email says to not to jump to conclusions(yea right) and the safety of employees and customers is what was important
I agree NonnieMouse Why would police be called. I read this as was laughing so hard at just how ridiculous this was for McDonalds to do that.
Another funny/sad part is that apparently McDonalds called the police because the cashier "feared for her life" because these kids rapped their order.
What is this world coming to? LOL
The complaint has been investigated and resolved to the customer’s satisfaction.
Ok that needs editing. Is that an option on here?
I just went through and ordered a chic chip frappe. I was really stressed and looking forward to drinking it.
It was hard to drink through the straw so I pulled the straw out to mix it up a littke. Out came very a long dark hair.
I tried calling the mcdonalds, no answer. I tried calling the corporate number, no answer. I feel sick and really upset.
If you researched the story a little bit Mcdonalds said the teens were cussing at them and wouldn't leave the drive thru...In that case yes they would be right to call the cops. And anyway it just shows how stupid they are by rapping their order...please if you can't order the right way don't order at all
slow service/refusal to serve breakfast
It appears that McDonalds advertises their breakfast menus that are in effect until 10:30 am. It apparantley does NOT matter if the customer was in line before this so-called "cut-off" time - at 10:30 if the staff doesn't take your order by then you are out of luck. This happened on 2 differnet occasions at 2 differnet locations. The last one in Greencastle...
Read full review of McDonald's and 1 commentforeign objects in food
On the 25/03/09 I brought my 4 years old a mc ckicken sandwich meal (He won't eat ant other mc donalds food) he'd got 3/4 through the sandwich and started coughing and spat out a chicken bone about 2cm long, so I contacted the macdonalds restruant told them what had happened she told me to take the mc chicken sandwich back to them and she would send it to the lab in solihull b-ham she offered me another mc chicken sandwich I obviously said no way I had no apology she just said someone from the lab would be in touch its been 2 week know I have had no contact from them I sent them an email stating what had happened and guess what still no reply, I feel that this is digusting behaviour you would think that they would contact you as soon as they recieve this kind of complaint even if they sent you a quick note saying that they have recieved your complaint and are looking it to it but in there eyes they probably don'nt care. Thinking about it i'm so glad he spat it out god forbid if he had choked on it, it makes you think what else gets mixed up in the chicken processing.
The complaint has been investigated and resolved to the customer’s satisfaction.
On my way to class this morning i stopped @ mc donalds for a carmel mocha and a mcgriddle when half way through my sandwhich i almosted chocked on this. Manager i called and spoke to was respectful abt it.
food and personal
The gravy was watered down. The lady at the drive thru was very rude. At the second window. Also the last time we ate inside the manger had no control over her staff. This was about four in the afternoon We probably wont go back.This was the Mcdonalds on West Tipton.
The complaint has been investigated and resolved to the customer’s satisfaction.
the people are extremely rude, the angus burger made me sick, literally! and there "fries served fresh" ha ha ha ha omg that is funny. not very often do you get fresh fries or burgers for that matter. and what kind of mcdonalds runs out of coffee one day have it again that next day and then be out again 2 hours later. hmmm To lazy to make it. i will never go back to mcdonalds again and this is the mcdonalds in Tifton, Ga.
unfair treatment
My husband works for the Macdonalds by Provo High. Twice when he has been sure he is not to work he finds out later he was scheduled. Making him look bad when he was sure he was not to work. He has been called a liar when he said he worked at another Macdonalds, when he did, in Ft Madison Iowa for about a year (I am his wife, I would know). Called a liar to his face and no one will admit when they make shift mistakes- he just gets the blame . But do they call when he is due in and he is not there? No. They only call when they are short staffed, then they call and he normally goes in as he is supposed to. They know our number why not phone if he is down for that day? He feels they are trying to sack him and this how they plan to do it- to make it so it is his fault when it isnt- he is not a slacker, he goes to work on the days he has knowledge he is working.
I dont like this. They own two other Macdonalds in the area.
The complaint has been investigated and resolved to the customer’s satisfaction.
Mcdonalds is a hard place to work. I worked at mcdonalds for 6 weeks now and alredy i have been put through hell. they argue with me on how things are suposed to be done when i have the managers handbook but still im wrong even of i read the book. Also they all go for smoke breaks when its rushy and leavs two of us to handle hundreds of people comming in to dine. Thats not all they send us home because we said a wrong word even going as far as to changing our hrs we clocked in at so they dont have as much to pay out to the employees. The secdules are alwise being changes and not informing us about it then were slackers and liars because we dont show up fopr work on time or at all. but its a small works why get mad over little things in live its better to push on and get what you deserve. props to annyone who is doing this.
employee appearance
In this day of age and economic turmoil, I find it hard to believe that a company would have a hard time finding decent looking employees. This must not be the case for MickeyD's. I went to the Pekin McDonalds by the Sears on Court recently in their drive through. The girl who took my money and order look like someone who should be operating the Tilt-O-Whirl at a carnival. Both her forearms were covered in tattoos. Is this what you want the face of your company to be? Some white trash trailer rat? Seriously, people are breaking down doors looking for jobs and they hired her over a nice clean cut individual. Epic Fail McDonald's!
The complaint has been investigated and resolved to the customer’s satisfaction.
What a stupid complaint...
I am Balsonchin Punchindic, I know the person who make this complaint. He is big fat blob whose head is shaped like a wiener and his ears are like two ballsacks. He should choke on the food next time.
Who cares about her tattoos or her look. You want your order quick and correct. That's it. If she does her job properly, everything else doesn't matter. Who wants to work there for peanuts? Monkeys?
Your judging a person by their looks. Didn't you ever hear the saying, "Don't judge a book by it's cover?" Well, take a closer look.
Just because she has tattoos doesn't mean she is the devil! Maybe be more accepting of individuals based on their personality as opposed to their appearance.
My daughter has some lovely tatoos. She's a software/database developer, and makes more money than Scullen101 will ever dream of. So much for "white trash."
over charging
After visiting MacDonalds Last night, I am annoyed at the "extra" fees that were added to my order. I ordered a cheeseburger, with lettuce, tomatoe, and mayo. To receive the reponse that she had to charge .25cents per item. An extra .75cents for a burger that is only$1.39 to star. Nowhere on the menu board does it state there is an addtional fee for condiments. I understand and except that yes I am requesting extra items, for which I could understand an small fee, but .25cents per item, and for mayo? The worst part of this story is after being charged and paying the fees I received a small sliver of tomatoe, and brown lettuce. MacDonalds has removed the Big Xtra from the menu, this burger included lettuce tomatoe and mayo.
Most fast food resturants offer the option to have these condiments without an added fee.
The complaint has been investigated and resolved to the customer’s satisfaction.
charging above advertised price
I'm a truck driver, on the morning, Monday 26th Oct, I was headed to Camberra and on the way stopped in for a quick bite at the McDonalds at the Sutton Forest Service Center around 30kms north of Goulburn. I looked at the menu board and decided to order the Egg and Sausage McMuffin value meal, which as you may know comes with a hash brown and a small filtered coffee all for $5.35... very nice. Anyway, When I was handed the goodies I was charged $6.40 ? I inquired as to why I was not charged the displayed advertised price and was told it's because their coffee machine had broken down earlier so the small filtered coffee had to be brewed at their McCafe which is all of about 6 paces away. I said... well what's that got to do with me? I don't care if you had to go down to the local 7 Eleven to get my coffee, the price should still be as advertised, ie $5.35. No one seemed to know what on earth I was going on about?... including the Manager! They probably made $1, 000 bucks out of that broken down coffee machine with all the customers they ripped off that day! Anyway, I didn't have time to argue about it and I was pretty hungry, so I paid the extra $1.05 and got the hell out of there. Am I crazy or what? Can a big company like McDonalds do this?
The complaint has been investigated and resolved to the customer’s satisfaction.
rude employees
My wife and I eat breakfast every weekend at this store with our nieghbors. This morning, I was sitting with my feet on an adjacent stool, visiting with our group of friends. An employee named Leona approached, and her first and exact words to me were "That is a chair, not a foot stool" in a very rude, confrontational manner. I asked if she was kidding with...
Read full review of McDonald's and 6 commentsuse of illegal aliens
You need to speak Spanish to Order! The management is hiring illegal aliens without valid Social Security Numbers. At present one employee has been deported, and is using a fake government document to work. The continued use of illegals with fake social security numbers is hurting the economy and is a financial drain on the tax dollars of the community...
Read full review of McDonald's and 1 commentfrench fries
Very disturbing discovery about the oil used for the French Fries. My daughter & I bought meals from the Bayside, Table View branch. When we opened the brown bag, the smell that attacked our nostrils, was unbelievable. It was a combination of the smell of moth balls and chemicals. We tried to eat them, but were unable. I took the box into the shop and was told quite frankly that it is the oil and that new oil was being brought through by the Manager the following day. They use the oil for 9 days and that they had had many complaints. I took an ice cream cone instead of the chips. We were disgusted when we used the Parklands McDonalds and found the same problem. This oil is highly toxic and most unpleasant to eat.
The complaint has been investigated and resolved to the customer’s satisfaction.
charging more that advertised price
Their corporate poster advertises: "Two Egg McMuffin with Sausage Sandwiches $3" when I checked the receipt and noted that the charge was $3.33. I asked the clerk about the obvious difference from the advertised sign. His cordial response was, "That's what we charge here. That is what I am required to key in. If you disagree you will have to speak to the Manager."
Read full review of McDonald'sinappropriate behavior
My complaint regards to the character of the male crew on duty in McDonalds in Belconnen.
I refer to an incident in early 2008 in which a friend, walking drunk through the drive through at night was encouraged with others, to lift her top, which was photographed by the manager working at the time, “Dez.” When later asked to delete the photograph he refused, instead showed the picture to other customers which came through the drive through.
I believe this action has not been addressed and has left a stain on the reputation of this franchise store. This was not the only time in which my friends and I were harassed by the male staff on duty, and “Dez” more than once asked us to lift our shirts up. I had expected this manager would have been fired but no action seems to have been taken by any of the other staff. It was an extremely traumatic incident for my friend involved, and a lot less than could be hoped for from a family restaurant.
The complaint has been investigated and resolved to the customer’s satisfaction.
I personally work at a mcdonalds and they awollow there male crew members to sexually harrass their female crew members and on top of that they dont do anything to them but make them managers. Mcdonalds doesnt give a [censor] about their employees what makes you think they give a [censor] about the customers, btw they dont give a [censor] about anyone!
men are ###s
i have been asked by guys to lift my top before and i am not as easy skank ### slut. i see what you're saying 'blunt, ' but it seemed a little sexist.
i've been asked to lift up my top by people even though i'm not a skank. wrong place, wrong time. but its pretty disappointing for a family restaurant.
LOL Blunt...you're so right!
How can anyone say that the workers were at fault obviously the drunk ### was easy enough to show the crew that night. What is even worse is all u womens rights petitioners who think she wasnt at fault. Fortunatelly none of my or even your children were there at the time. So before you place an opinion think about what you are trying to potray the idealistic image of a woman to be. It would have been ###ed up if the guy had asked and she took it offensively then, but obviously she has a solid enough reputation of being an easy skank ### slut or he probably wouldn't have asked. . . . . . . .Get real
derek cockburn the manager?
oh lilvixen69 you're name is so ironic. maybe you should go thru the drive thru and lift your top and whatever else you do...
total disrespect of women
i ###ing hate mcdonalds, ### like that happens at every store.
it is called BREAKING THE LAW
poor service
Dear Mcdonalds Australia,
I am writing this letter of complaint as I have had too many accounts of poor counter service in delivery of food. On three occassions in the past two months. It is becoming apparent to me that the service in delivery of food to the customer is slow and customer value is diminishing. The first incidence was at North Ward, Townsville where i began to wait for a Chicken Deluxe burger, the precendence was the drive through, and a fellow customer had recieve her burger before me. 8 mins after I still was waiting for mine, then still realising i had not recieved a junior burger for my child. I had showed that as a customer of was unaprieciative of the wait and all i recieved was a sorry. The second occasion was at Newmarket Mcdonalds Brisbane, on this occasion I had to wait 7 mins for a Fillet of Fish, once again showing my exhaustion of slow service. The last and final experience of poor service is at Fairfield Waters Mcdonalds where I had ordered a Chicken Deluxe meal, Fillet of Fish and 6 Chicken nuggets. To my expectant surprise once again i am waiting for an item to be on my tray, the chips are going cold, my kids are hungry and i am standing there waiting for service of 6 nuggets to turn up. With no exageration of timings the 6 nuggets were 8 mins after the chips and Chicken Deluxe and Fillet of Fish. Please comeon McDonalds where has the value in service gone, of the customer having there meal brought to them so Mum can sit down and feed her children in a place that was built by families. I will say again there is no value in Customer service and cooking fresh burgers is a joke, my chips go cold every time waiting for something to arrive, the good old days are gone where my kids will grow up on family times at Mcdonalds. Forever lost customer
Regards
Cath
Townsville
The complaint has been investigated and resolved to the customer’s satisfaction.
You sound like everyone that has to wait 5 mins on their food. So what if you waste 5 mins. Do you want to go home and perpare something that takes 30 mins? No, so stop complaining. Only complain if the crew and managers are standing around or speaking in a bad way towards you.
As the above comment states, fast food is not immediate food. Guess what? Sometimes you have to wait on the meat of your product to cook. The alternative is to try to bite through frozen meat, a notion you would no doubt find unappealing. What I find incredible about people who moan about having to wait too long is that they usually spit out figures like you have. Think about this in perspective. SEVEN MINUTES, just exactly how long is that really? So you have to wait for your food to be prepared, get over it. Where do you honestly have to be that you can't possibly wait that long without getting angry? My suggestion - next time you feel like your food is taking a while, ask the employee if there is indeed a sizeable wait on your food. If there is, tell them you are going to go sit down and start eating what you do have. Guess what? They will bring it out to you when it's ready. Oh, by the way, if you truly are just disappointed at the service, then a sorry would be sufficient to let you know that the company is also upset that your wait was lengthy and that they are aware of your negative feedback. However, if sorry is not enough for you, then it's quite clear the only thing you want, is refunds or free, extra food. Basically, you aren't really disappointed in the service, you are greedy and just looking for an extra buck or burger.
You are an arrogant, impatient imbecile. Congrats. Stay away from Maccas, they don't want you there either.
What would you rather, your burgers old as well as your chips being cold? Some people don't understand the concept "fast-food" does not mean IMMEDIATE food. Surely you must realise that the preparation of fresh food that is tailor made for you does not happen instantly. You haven't mentioned that you actually spoke to anyone with authority to fix your problem, so really, how can you expect anyone to improve on their service? You sitting behind your computer having a ### about how terrible the service has been does not fix the problem.
My suggestion? Next time, instead of ### about the wait for your hot fresh burgers, explain to the staff that during that time, your chips have gone cold and you'd like a replacement. You have to be realistic in your expectations of what "fast-food" means. Sure, it can go back to the "good old days" but I'm sure you'd be on here whinging about being sold stale product because the fact of the matter is, you cannot satisfy some people. Maybe it's better you stay at home, feed those kids of yours a home cooked meal (for once?).
unhealthy conditions
On the morning of Sat. Sept. 19 at approximately 8 am. a party of four, while traveling in southern Manitoba, stopped for breakfast at the Neepawa McDonalds. We found the conditions deploreable, far below the normal and customary standards of McDonald's restaraunts. The floors and table tops were dirty. The abundance of flies truly defies description. We are not talking about a few flies here. We are talking about hundreds of flies. This is true for the dining area, as well as the food preparation area. The food was substandard to the extent that two of our four breakfast sandwiches were cold to the touch and hash browns were at best warm. While we emphasize with the young lady attempting to provide service at the counter, it was clear that this person's disadvantaged situation prevented her from functioning in a manner acceptable for the position. Management surely should and must have recognized this situation. As we travel frequently, we often choose to eat at McDonalds for their consistency in quality of food and service. Our experience at the Neepawa McDonalds was unacceptable and quite to the contrary. Bob & Sandy Teets Durand WI, USA
The complaint has been investigated and resolved to the customer’s satisfaction.
migrant workers
Sept. 27, 2009 at 14:37 I was spoken to and treated rudely by two different employees of the Elkton, Md. McDonalds.; Neither of which spoke enough English to be understood by an English speaking person. They spoke to each other in spanish and due to my knowledge of spanish, I called them on it. I had ordered a quarter pounder to go, I got a quarter pounder with cheese to "eat-in". I sent it back two times and got the same thing each time then demanded my money be returned and demanded to speak with a manager. Where upon I met with a black girl who spoke as badly as the mexicans. McDonald's needs to support Americans, if your employees wish to work in America they need to speak English and go thru the proper proceedures to work here. If an INS officer walked in any McDonald's, I truly believe over half of the employees would scoot out the back door. I will no longer purchase from McDonald's and I am not alone in this.
The complaint has been investigated and resolved to the customer’s satisfaction.
We need more Americans to speak up just like you have. Thank you.
assistant manager
I am 36 Years old and was recently laid off from a job I have had for 15 years. Well I am a single mom and have to work I put my heart into every job I do. But the complaint is the first week I was there, there is this assistant manager named James who is a youngster himself... He told me to go mop and sweep and do the dishes and run front counter, well I did that and another employee told me a few minutes later that she asked to help me and he said no I hate that girl she is nothing but a drug addict... Every since then when I am scheduled to work with him he sends me home... I have repeatedly told the general manager and nothing has been done... The night before last he had hired all these young boys and him and them boys would get to missing for hours I on the other hand was doing everybody elses job, cleaning and taking and deliviring orders, They sit on the counters and text all the time and so does the manager I said something he tolme I quote "You take your job to serious" When I work I give it my all... If it wasnt for people like me the resturant would be in shambles and nothing but a teen age hang out... well today I am working my tail end off again and all the other people where all gathered around including him and he looks at me while I am working hard and says you can clock out and leave he didnt ask me he told me I guess I was ruining his fun because I am serious about my job... He went to his office and I could not take no more I went to him and wanted to know what problem he has with me... he says nothing and I continued telling him what my friend had told me all he said about me he bowed his head and said nothing. I have reported it on 3 occasions and nothing has been done... I asked him right then to lets get this problem solved right now but he said nothing... so I turned and walked away.. and went home.. I want to quit but then he would be winning... and I need to pay my bills but getting sent home everyday by him im not going to be able to do that... I was manager at a pizza hut and a little ceasers one time and from what I remember a manager is not even suppose to even talk bad about another employee with a crew member He in my opinion is to young to be a manager and dont care about his job like I do... what do I do? my email is [protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
The reason I marked disagree is where is your solution to this mismanagement..would like to hear if you take this serious and do something or just for the records...?
McDonald's Reviews 0

If you represent McDonald's, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About McDonald's

With over 38,000 locations in more than 100 countries, McDonald's serves millions of customers every day. The company's menu features a wide variety of items, including burgers, chicken sandwiches, salads, breakfast items, and desserts. In addition to its traditional menu, McDonald's also offers seasonal and limited-time items, such as the McRib sandwich and the Shamrock Shake.
McDonald's is committed to providing high-quality food and excellent customer service. The company uses only the freshest ingredients and has strict standards for food safety and quality. McDonald's also offers a range of options for customers with dietary restrictions, including vegetarian and gluten-free options.
In addition to its food, McDonald's is also known for its innovative marketing campaigns and iconic branding. The company's famous "I'm Lovin' It" slogan and jingle have become synonymous with the brand, and its advertising campaigns have won numerous awards and accolades.
McDonald's is also committed to giving back to the communities it serves. The company has a long history of supporting local charities and organizations, and has donated millions of dollars to causes such as education, health, and environmental sustainability.
Overall, McDonald's is a beloved and iconic brand that has become a staple of the fast-food industry. With its commitment to quality, innovation, and community, McDonald's is sure to remain a favorite among customers for years to come.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you experienced with McDonald's. Make it specific and clear, such as "Incorrect Order at McDonald's Downtown Branch" or "Poor Customer Service at McDonald's on Main Street".
4. Detailing the experience: In the complaint details section, describe your experience thoroughly. Include key areas such as:
- The specific location and time of your visit to McDonald's.
- The nature of the issue, whether it was related to food quality, hygiene, customer service, or any other relevant aspect.
- Describe any transactions, including order numbers, receipts, or any other transactional evidence.
- Detail the steps you took to resolve the issue, such as speaking with a manager, and the response you received from McDonald's staff.
- Explain how the issue has personally affected you, whether it was a health concern, financial loss, or any inconvenience caused.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach any sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue. In the 'Desired Outcome' field, specify what you would like McDonald's to do to resolve your complaint, such as a refund, an apology, or a corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all the required fields and attached any supporting documents before submitting.
9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Be prepared to engage with any follow-up questions or requests for additional information from either ComplaintsBoard.com or McDonald's representatives.
Overview of McDonald's complaint handling
-
McDonald's Contacts
-
McDonald's phone numbers+1 (800) 244-6227+1 (800) 244-6227Click up if you have successfully reached McDonald's by calling +1 (800) 244-6227 phone number 8 8 users reported that they have successfully reached McDonald's by calling +1 (800) 244-6227 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +1 (800) 244-6227 phone number23%Confidence scoreUnited States+1 (888) 424-4622+1 (888) 424-4622Click up if you have successfully reached McDonald's by calling +1 (888) 424-4622 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (888) 424-4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone number 2 2 users reported that they have UNsuccessfully reached McDonald's by calling +1 (888) 424-4622 phone numberCanada+44 370 524 4622+44 370 524 4622Click up if you have successfully reached McDonald's by calling +44 370 524 4622 phone number 13 13 users reported that they have successfully reached McDonald's by calling +44 370 524 4622 phone number Click down if you have unsuccessfully reached McDonald's by calling +44 370 524 4622 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +44 370 524 4622 phone number13%Confidence scoreUnited Kingdom+61 298 757 100+61 298 757 100Click up if you have successfully reached McDonald's by calling +61 298 757 100 phone number 13 13 users reported that they have successfully reached McDonald's by calling +61 298 757 100 phone number Click down if you have unsuccessfully reached McDonald's by calling +61 298 757 100 phone number 12 12 users reported that they have UNsuccessfully reached McDonald's by calling +61 298 757 100 phone number4%Confidence scoreAustralia+64 800 539 4303+64 800 539 4303Click up if you have successfully reached McDonald's by calling +64 800 539 4303 phone number 2 2 users reported that they have successfully reached McDonald's by calling +64 800 539 4303 phone number Click down if you have unsuccessfully reached McDonald's by calling +64 800 539 4303 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +64 800 539 4303 phone numberNew Zealand+43 810 001 212+43 810 001 212Click up if you have successfully reached McDonald's by calling +43 810 001 212 phone number 5 5 users reported that they have successfully reached McDonald's by calling +43 810 001 212 phone number Click down if you have unsuccessfully reached McDonald's by calling +43 810 001 212 phone number 6 6 users reported that they have UNsuccessfully reached McDonald's by calling +43 810 001 212 phone numberAustria+45 33 266 000+45 33 266 000Click up if you have successfully reached McDonald's by calling +45 33 266 000 phone number 2 2 users reported that they have successfully reached McDonald's by calling +45 33 266 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +45 33 266 000 phone number 8 8 users reported that they have UNsuccessfully reached McDonald's by calling +45 33 266 000 phone numberDenmark+33 130 486 000+33 130 486 000Click up if you have successfully reached McDonald's by calling +33 130 486 000 phone number 5 5 users reported that they have successfully reached McDonald's by calling +33 130 486 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +33 130 486 000 phone number 10 10 users reported that they have UNsuccessfully reached McDonald's by calling +33 130 486 000 phone numberFrance+49 897 859 4413+49 897 859 4413Click up if you have successfully reached McDonald's by calling +49 897 859 4413 phone number 156 156 users reported that they have successfully reached McDonald's by calling +49 897 859 4413 phone number Click down if you have unsuccessfully reached McDonald's by calling +49 897 859 4413 phone number 5 5 users reported that they have UNsuccessfully reached McDonald's by calling +49 897 859 4413 phone number94%Confidence scoreGermany+353 15 138 181+353 15 138 181Click up if you have successfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have successfully reached McDonald's by calling +353 15 138 181 phone number Click down if you have unsuccessfully reached McDonald's by calling +353 15 138 181 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +353 15 138 181 phone numberIreland+31 205 642 666+31 205 642 666Click up if you have successfully reached McDonald's by calling +31 205 642 666 phone number 0 0 users reported that they have successfully reached McDonald's by calling +31 205 642 666 phone number Click down if you have unsuccessfully reached McDonald's by calling +31 205 642 666 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +31 205 642 666 phone numberNetherlands+47 81 556 000+47 81 556 000Click up if you have successfully reached McDonald's by calling +47 81 556 000 phone number 1 1 users reported that they have successfully reached McDonald's by calling +47 81 556 000 phone number Click down if you have unsuccessfully reached McDonald's by calling +47 81 556 000 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +47 81 556 000 phone numberNorway+351 214 405 300+351 214 405 300Click up if you have successfully reached McDonald's by calling +351 214 405 300 phone number 1 1 users reported that they have successfully reached McDonald's by calling +351 214 405 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +351 214 405 300 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +351 214 405 300 phone numberPortugal+34 917 547 890+34 917 547 890Click up if you have successfully reached McDonald's by calling +34 917 547 890 phone number 1 1 users reported that they have successfully reached McDonald's by calling +34 917 547 890 phone number Click down if you have unsuccessfully reached McDonald's by calling +34 917 547 890 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +34 917 547 890 phone numberSpain+41 216 311 200+41 216 311 200Click up if you have successfully reached McDonald's by calling +41 216 311 200 phone number 4 4 users reported that they have successfully reached McDonald's by calling +41 216 311 200 phone number Click down if you have unsuccessfully reached McDonald's by calling +41 216 311 200 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +41 216 311 200 phone number14%Confidence scoreSwitzerland+90 444 6262+90 444 6262Click up if you have successfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have successfully reached McDonald's by calling +90 444 6262 phone number Click down if you have unsuccessfully reached McDonald's by calling +90 444 6262 phone number 3 3 users reported that they have UNsuccessfully reached McDonald's by calling +90 444 6262 phone numberTurkey+86 400 920 0205+86 400 920 0205Click up if you have successfully reached McDonald's by calling +86 400 920 0205 phone number 2 2 users reported that they have successfully reached McDonald's by calling +86 400 920 0205 phone number Click down if you have unsuccessfully reached McDonald's by calling +86 400 920 0205 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +86 400 920 0205 phone numberChina+852 28 807 300+852 28 807 300Click up if you have successfully reached McDonald's by calling +852 28 807 300 phone number 3 3 users reported that they have successfully reached McDonald's by calling +852 28 807 300 phone number Click down if you have unsuccessfully reached McDonald's by calling +852 28 807 300 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +852 28 807 300 phone numberHong Kong+91 112 460 4047+91 112 460 4047Click up if you have successfully reached McDonald's by calling +91 112 460 4047 phone number 8 8 users reported that they have successfully reached McDonald's by calling +91 112 460 4047 phone number Click down if you have unsuccessfully reached McDonald's by calling +91 112 460 4047 phone number 7 7 users reported that they have UNsuccessfully reached McDonald's by calling +91 112 460 4047 phone number7%Confidence scoreIndia+63 28 635 490+63 28 635 490Click up if you have successfully reached McDonald's by calling +63 28 635 490 phone number 2 2 users reported that they have successfully reached McDonald's by calling +63 28 635 490 phone number Click down if you have unsuccessfully reached McDonald's by calling +63 28 635 490 phone number 15 15 users reported that they have UNsuccessfully reached McDonald's by calling +63 28 635 490 phone numberPhilippines+27 860 000 040+27 860 000 040Click up if you have successfully reached McDonald's by calling +27 860 000 040 phone number 4 4 users reported that they have successfully reached McDonald's by calling +27 860 000 040 phone number Click down if you have unsuccessfully reached McDonald's by calling +27 860 000 040 phone number 40 40 users reported that they have UNsuccessfully reached McDonald's by calling +27 860 000 040 phone numberSouth Africa+66 26 964 900+66 26 964 900Click up if you have successfully reached McDonald's by calling +66 26 964 900 phone number 2 2 users reported that they have successfully reached McDonald's by calling +66 26 964 900 phone number Click down if you have unsuccessfully reached McDonald's by calling +66 26 964 900 phone number 4 4 users reported that they have UNsuccessfully reached McDonald's by calling +66 26 964 900 phone numberThailand+1 (312) 291-9224+1 (312) 291-9224Click up if you have successfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have successfully reached McDonald's by calling +1 (312) 291-9224 phone number Click down if you have unsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone number 0 0 users reported that they have UNsuccessfully reached McDonald's by calling +1 (312) 291-9224 phone numberUnited States8800 707 44998800 707 4499Click up if you have successfully reached McDonald's by calling 8800 707 4499 phone number 25 25 users reported that they have successfully reached McDonald's by calling 8800 707 4499 phone number Click down if you have unsuccessfully reached McDonald's by calling 8800 707 4499 phone number 13 13 users reported that they have UNsuccessfully reached McDonald's by calling 8800 707 4499 phone number32%Confidence scoreRussia
-
McDonald's emailsmcdonalds.customercare@us.mcd.com100%Confidence score: 100%Support
-
McDonald's address110 N Carpenter St., Chicago, Illinois, 60607, United States
-
McDonald's social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 30, 2025
- View all McDonald's contacts
Most discussed McDonald's complaints
Workers couldn't understand englishRecent comments about McDonald's company
The food and the service




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.