McDonald's
Reviews and Complaints

Ordered 2 happy meals, a #2B, cheeseburger meal. Half of the food was ready in 5 mins, the other half wasn't ready for another 10-15 mins which caused the first half of the food to be cold. I Asked for fish filet meal but they were out of fish. Fries were unsalted and fried too hard and inedible. They were Also out of red fruit punch! Food was disgusting. A complete waste of time and money. Waited 15-20 mins for my food only to be disappointed. I live up the street and visit here every so often. Quality of service and food is always inconsistent.

I made an order from macdonalds call centre to be delevered from new cairo's bransh 1st district (lolo hyper market bransh) at 6.45 pm they told me that delevery time will be 90 minutes as for the rush hour I said ok and waited for almost 115 miutes and called them again to ask why the delay so customer cervice told me the order is on the way 15 minutes and I will recieve it and waited again untill olmost 3 hours from delevery time and told me the order in the way I had guests at the house it was very shamefull is it so hard to be honest and just say we have a problem and cant take your order now istead of waiting for 3hours for the order and disapointing all the people in the house

My Name is Sahlny

16-02/12/[protected] - This is my order no and Estimated Delivery Time is 14:15 but receiving the order at 15:03. The Ice Cream my friend ordered has been melted and only drink that ice cream! Seriously this services are too BAD.. What the point we are ordering using our App for delivery? to get food on time right but now I feel I can drive out and get my food! Please respond on this!

Feel free to call me at [protected]

Hashbrowns were barely cooked. Iced coffee I think started out hot then ice thrown in. The whipped topping was melted also. Bacon on bacon, egg and cheese sandwich was stretchy.
All in all worst breastfast ever.
I was there at 6:10am and no one else was in line.

I walked into the restraint and was greeted with the manager arguing with a customer calling her derogatory names. I was then told my family needed to exit the lobby because the "Karen" in the lobby. The manager stated we can all thank the "Karen" for closing the lobby. I exited the store and will no longer shop with your franchise. I was refused any managers name or contact, I was refused corporate or franchisee number. My contact number is [protected]. My name is Wayne Lancaster. I'm considering contacting a lawyer about my civil rights being violate. By your manager making racial slurs.

I purchased an order of 20 piece chicken nuggets on 11/28/2021 at the McDonald's in Montpelier Ohio around 10:30PM. When I arrived home I gave them to my wife. Afte a few minutes she told me she found a hair in the nuggets. I called the manager that evening and told her what happened. I asked if their employees wear hair nets when they are cooking food. She stated they don't have to wear hair nets if they wear hats. I responded it's not working. She offered to replace the food. I declined because I don't want any more food from there with hair in it.

Mantua OH has the lousiest store in the area. 6-7 min waits at drive through after ordering and waiting 8-10 min to place order. This morning they shorted a # 7 breakfast with the smallest burritos ever. In the past I have gotten big macs with only one burger, coffee without sugar, no sauce packets, cold food, fry packet with 12 fries etc. I do not go there often any more.

Its about the time it takes to get a cup of coffee at mcdonalds in bristol ct. Main st location. Today was very bad, the drivein was backed uo with 30 cars, we went iside to get a coffee which took 20 min. This does not happen every day but this sens to be getting worse, some cars just drove and turned aroud and left. Many of the people there just cant keep up with the amount of peoplecoming there. I love there coffee which I usualll get every morning

I arrived at McDonald's at 6:00 PM and the drive-through is so backed up that it's back clear up to the road where people cannot get in line or pull into the parking lot due to having to get in line for drive-through. The line is barely moving and cars are just sitting here. I am highly unsatisfied with the service being so slow. It is now 6:15 and traffick is having to line up on the main highway. This is not the first time that I have been there and this has happened. I have even called them on the phone and ask them why it's going so slow and they cannot answer my question. I have never gotten such slow service at any drive-through I have ever been

I ordered from Uber eats from Mcdonalds on main and Gilbert in Mesa Az the burgers were cold fries as well. Ice was melted also the burger was over cooked. Not happy with it at all. It cost me almost 30 dollars for this order and it certainly wasn't worth it.
I was very disappointed. As I was just going to make my own burgers now I wish I did totally not worth it.

Again. Here I am! My 12 year old grandson's order was wrong. Not a happy meal, either. He asks for just pickles on his two cheeseburger meal, got the works on one. The other was fine. I never got my Big Mac and fries. I did get my drink. My mom's order was correct.
C'mon now. I paid for it all, too.
I hope it doesn't happen again.
Regards,
Linda Gagne

It's sad for the past week I go through every morning before work to get coffee and always get pulled forward to have to wait it's first thing in morning they should always have coffee there should be no reason to be pulled forward for coffee it's 7:20 in the morning they should always have coffee at this time and for it to happen all week long it's ridiculous

Went to drive through today my order was just over £31 got home and a big mac burger and portion of cheese melts where missing usually if anything is missing I go back but I was in a hurry as had a vet appointment really disappointed it's a big order cost alot and don't even receive all items, also my wee ones happy meal was ment to be a cheese burger and he got nuggets.

I find it nonsensical that one is required to take a drink carrier for two drinks. One of the reasons given as explanation was contact concerns for Covid. This is ridiculous. It was stated early in the pandemic, and never altered, that Covid is transmitted through the air, not on surfaces. Aside from this, McDonald's has no problem with contact when taking my cash.

They are allowing customers to sit at the speaker over 30 minutes and no one is at the window they aren't taking orders at all… when I drove off it looked like they weren't even in the store and it was a line behind me… at least 7 people drove off before I did … this is poor customer service and it seems like the manager is a huge part of the problem seeing as how they were missing as well