I was there last week and I had not been to this store in 3 years, as I moved away, and just moved back. Upon entering the store about 10 feet, I was asked by what appeared to be the manager, a middle-aged man if I needed help finding anything, I said no thank you. Literally from that point on he had every employee come up to me close to every 5 minutes asking me if I needed help. They seemed to be very overstaffed that day,
The manager was talking loudly saying things to other employees to try to intimidate me I believe, about the police coming there. It seemed there may have been an undercover detective there "shopping" that he also kept speaking to about me just faint enough so I could hear it. I was not doing anything wrong. I made my way through the store being harassed at every turn, by the manager as well as the 7 -9 employees on the floor that day.
At the very end before I got to the register, one of the girls (and the 8th or 9th time) asked if I needed help finding anything, I said no. and instead of walking away-started grilling me asking me what I was doing with the stuff I had in my hands, what kind of things I make. I told her she was making me very uncomfortable, and didn't appreciate her interrogation. She replied with -we just really care about our customers- which I have never encountered this treatment in any other Michaels stores, or any store for that matter.
I paid for all the items I had gathered, and left.
Desired outcome: Please speak to that manager about his tactics